Fuquay Urgent Care & Family Clinic

★★☆☆☆

About Fuquay Urgent Care & Family Clinic

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Health & Medical
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2.0 4
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Needless to say the medication didn't work. Called to inform them and see if they could presribe something else/better. I was told I needed to come back for another appt.. For what, I had the same symptoms. Oh wait I know, they needed another $75 copay, because they are about the money and not fixing your problem the first time. This place seems like a training/learning location. The doctor came in and put her stethescope to my back and I coughed. That was it! The nurse swabbed my throat to check for strep(she was nice). I just think it's ridiculous I have to pay for their mistake. With my business, I try to get it right the first time, but if I mess up, I make it right--no charge. This place is a joke. I will not go back. Med mart in garneris good.

1
★☆☆☆☆

Needless to say the medication didn't work. Called to inform them and see if they could presribe something else/better. I was told I needed to come back for another appt.. For what, I had the same symptoms. Oh wait I know, they needed another $75 copay, because they are about the money and not fixing your problem the first time. This place seems like a training/learning location. The doctor came in and put her stethescope to my back and I coughed. That was it! The nurse swabbed my throat to check for strep(she was nice). I just think it's ridiculous I have to pay for their mistake. With my business, I try to get it right the first time, but if I mess up, I make it right--no charge. This place is a joke. I will not go back. Med mart in garneris good.

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This is absolutely the worst place we have ever been to. We were denied to be seen because we had medicaid. they would not accept money, my special needs child was in excruciating pain. I called urgent care ahead of time found out what we needed, called my doctor found out what urgent care had to do and gave specific information to receptionist only to be told that i could call if I wanted well I cant do that they need a request from you.they not only would not see us kept us waiting, implied the doctor knew of injuries. we were told a second time to come back in and we could be seen only to spend 5 minutes with doctor explaining how her receptionist was new and she knew nothing of what was going on and she could not see him, never once looked at my child too busy tryingto make sure we understood it was not her fault and he could have been seen the entire time because of the type of injury he sustained. DO NOT GO HERE THEY DO NOT CARE ABOUT ANYTHING BUT MONEY AND HUMILIATION.

1
★☆☆☆☆

This is absolutely the worst place we have ever been to. We were denied to be seen because we had medicaid. they would not accept money, my special needs child was in excruciating pain. I called urgent care ahead of time found out what we needed, called my doctor found out what urgent care had to do and gave specific information to receptionist only to be told that i could call if I wanted well I cant do that they need a request from you.they not only would not see us kept us waiting, implied the doctor knew of injuries. we were told a second time to come back in and we could be seen only to spend 5 minutes with doctor explaining how her receptionist was new and she knew nothing of what was going on and she could not see him, never once looked at my child too busy tryingto make sure we understood it was not her fault and he could have been seen the entire time because of the type of injury he sustained. DO NOT GO HERE THEY DO NOT CARE ABOUT ANYTHING BUT MONEY AND HUMILIATION.

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I went to FV Urgent Care during my lunch break due to continual and rather alarming chest pain in 2005. I could not get to my regular doctor in Cary but I could not focus on work that morning due to the pain. The lady at the front desk started yelling at me in front of everyone in the reception area because I had written "chest pain" in the spot for "reason to be seen today." She wanted me to retract it and say that no, I really just had a cold. I had no sneezing/runny nose/coughing/ec. Needless to say the lobby was NOT empty and it was embarrassing.

It's not my fault that chest pain what I was experiencing, nor is it my fault that it supposedly requires them to push me to the front of the line. When I saw the doctor/pa/np/whatever she was in the room I explained the pain I was experiencing (scale, frequency, type, etc). She proceeded to tell me its all in my head...that she wouldn't even bother to get me a chest x-ray, that I was just making up wild tales since I am obviously addicted to prescription drugs or am looking for some to sell to other college kids (mind you I was 19 at the time). She judged me without even pretending to examine my chest (most doctors will push on it, listen to my heart, etc).

She really missed the mark. I was diagnosed with rheumatoid arthritis, mainly occurring in the chest joints. And how did I come by the diagnosis you ask? By visiting an urgent care in Cary (well worth the drive from FV) when I was again overwhelmed and seeing a doctor there who got me a chest x-ray (onsite) then referred me to a rhuematologist who diagnosed me.

1
★☆☆☆☆

I went to FV Urgent Care during my lunch break due to continual and rather alarming chest pain in 2005. I could not get to my regular doctor in Cary but I could not focus on work that morning due to the pain. The lady at the front desk started yelling at me in front of everyone in the reception area because I had written "chest pain" in the spot for "reason to be seen today." She wanted me to retract it and say that no, I really just had a cold. I had no sneezing/runny nose/coughing/ec. Needless to say the lobby was NOT empty and it was embarrassing.

It's not my fault that chest pain what I was experiencing, nor is it my fault that it supposedly requires them to push me to the front of the line. When I saw the doctor/pa/np/whatever she was in the room I explained the pain I was experiencing (scale, frequency, type, etc). She proceeded to tell me its all in my head...that she wouldn't even bother to get me a chest x-ray, that I was just making up wild tales since I am obviously addicted to prescription drugs or am looking for some to sell to other college kids (mind you I was 19 at the time). She judged me without even pretending to examine my chest (most doctors will push on it, listen to my heart, etc).

She really missed the mark. I was diagnosed with rheumatoid arthritis, mainly occurring in the chest joints. And how did I come by the diagnosis you ask? By visiting an urgent care in Cary (well worth the drive from FV) when I was again overwhelmed and seeing a doctor there who got me a chest x-ray (onsite) then referred me to a rhuematologist who diagnosed me.

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This is a great option when you have not found a GP in the area. I now have a GP and I am beginning to think Urgent Care is better. If you need to take a child for a specific problem, you just explain it, and get the sript and you're out the door!

PROS: Great quick service!
CONS: none

5
★★★★★

This is a great option when you have not found a GP in the area. I now have a GP and I am beginning to think Urgent Care is better. If you need to take a child for a specific problem, you just explain it, and get the sript and you're out the door!

PROS: Great quick service!
CONS: none

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