Lexington Herald-Leader

★★★☆☆
  • 100 Midland Ave

    Lexington, KY 40508

    Map & Directions
  • 859-231-3100

About Lexington Herald-Leader

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3.0 3
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After a 3 month battle with this newspaper, I was finally able to aquire a refund for my 78 year old mother. The paper contracted for 1 year to porch deliver the paper. They did not perform and in fact cancelled the paper in August 2010. They tried to bill her for over $300.00. She had prepaid per their contract for 1 year of delivery. They now charge more for this service, but, last November signed a contract to porch deliver the paper for $168.00. The customer service to correct this problem was terrible, even after multiple employees agreed that the company was at fault. I would never pay this company in advance, as they seem to think they can change the terms mof their contracts when and how they wish.

1
★☆☆☆☆

After a 3 month battle with this newspaper, I was finally able to aquire a refund for my 78 year old mother. The paper contracted for 1 year to porch deliver the paper. They did not perform and in fact cancelled the paper in August 2010. They tried to bill her for over $300.00. She had prepaid per their contract for 1 year of delivery. They now charge more for this service, but, last November signed a contract to porch deliver the paper for $168.00. The customer service to correct this problem was terrible, even after multiple employees agreed that the company was at fault. I would never pay this company in advance, as they seem to think they can change the terms mof their contracts when and how they wish.

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Lexington Herald is a fantastic paper. They have all sorts of opportunities for people to participate and send the in their own stories. I have met the people who work there and they are the nicest people. The photography in the paper is amazing.

5
★★★★★

Lexington Herald is a fantastic paper. They have all sorts of opportunities for people to participate and send the in their own stories. I have met the people who work there and they are the nicest people. The photography in the paper is amazing.

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The paper itself is just fine for the most part. It's the delivery of the paper that is horrible. I am one of the last people on my street to get the paper delivered due to how badly it is delivered. Everyone has called about this and the simply will do nothing about it, we've had our front window cracked, flower pots broken and are waken up at 4am everyday from the paper being thrown at the house. I would not recommend delivery, we are about to stop ours and just go buy it each day from Kroger, doing that is a lot cheaper than replacing front windows.

3
★★★☆☆

The paper itself is just fine for the most part. It's the delivery of the paper that is horrible. I am one of the last people on my street to get the paper delivered due to how badly it is delivered. Everyone has called about this and the simply will do nothing about it, we've had our front window cracked, flower pots broken and are waken up at 4am everyday from the paper being thrown at the house. I would not recommend delivery, we are about to stop ours and just go buy it each day from Kroger, doing that is a lot cheaper than replacing front windows.

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