Best Cab

★☆☆☆☆

About Best Cab

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Transportation & Storage

Transportation & Storage
More choices in Salina:
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Action Travel, Inc.

116 S 7th St Salina, KS

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City Cab

912 N 5th St Salina, KS

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The dispatcher, John, is extremely disrespectful, argumentative, and unprofessional. He has no customer service skills whatsoever. He rideculed me for coming to Salina to visit, made fun of me and my wife, and refused service. This was due to my wife asking when we could expect the taxi to arrive. He had told us to just go stand in the parking lot and wait. It was 19 degrees, so we didn't want to do that. He threatened to call the cops on us, as he considered our return call "harassment". There are alternatives, do yourself a favor and don't use this taxi service in Kansas.

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★☆☆☆☆

The dispatcher, John, is extremely disrespectful, argumentative, and unprofessional. He has no customer service skills whatsoever. He rideculed me for coming to Salina to visit, made fun of me and my wife, and refused service. This was due to my wife asking when we could expect the taxi to arrive. He had told us to just go stand in the parking lot and wait. It was 19 degrees, so we didn't want to do that. He threatened to call the cops on us, as he considered our return call "harassment". There are alternatives, do yourself a favor and don't use this taxi service in Kansas.

Pros: Driver (Tom) was fine.

Cons: Dispatcher John is unprofessional, disrespectful, and hateful.

 

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