Citiapartments

★★☆☆☆

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Even though it is rampant in the Bay Area, this disease of not responding to calls and e-mails is inexcusable for a company posing itself as "professional"

0
★☆☆☆☆

Even though it is rampant in the Bay Area, this disease of not responding to calls and e-mails is inexcusable for a company posing itself as "professional"

Cons: They don't call back

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Citi Apartments/Trophy Apartments purchased our building and we have had problems ever since. They moved in apartment managers who harasses most tenants, they have verbally threaten people and cussed at fellow tenants. They also don't take repairs seriously. A few of my appliances broke and they replaced them with noticeably used ones that look worse then the ones I had previously. To get anything done you have to wait at least a month and then argue with them to do the work. When they finally did come do some majors repairs for us they hired the cheapest people they could find who ended up leaving our apartment filthy and some of our personal items broken. Even after that, they were not fair or helpful in mending the situation or getting our things cleaned or replaced. Only after I made a huge deal about it and practically threaten to call housing authority on them, did they take me seriously. My experience with this company has been that they don't care about any tenants, unless they are making them a lot of money.

1
★☆☆☆☆

Citi Apartments/Trophy Apartments purchased our building and we have had problems ever since. They moved in apartment managers who harasses most tenants, they have verbally threaten people and cussed at fellow tenants. They also don't take repairs seriously. A few of my appliances broke and they replaced them with noticeably used ones that look worse then the ones I had previously. To get anything done you have to wait at least a month and then argue with them to do the work. When they finally did come do some majors repairs for us they hired the cheapest people they could find who ended up leaving our apartment filthy and some of our personal items broken. Even after that, they were not fair or helpful in mending the situation or getting our things cleaned or replaced. Only after I made a huge deal about it and practically threaten to call housing authority on them, did they take me seriously. My experience with this company has been that they don't care about any tenants, unless they are making them a lot of money.

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Like the review before me I have had issues with Citi Apartments.
When I first moved to the citi, they set me up in this Studio downtown and charged an absurd price for it, only after I complained about someone running ramped through the building banging on doors in the middle of the night did they move me to a new apartment.
They charge an absurd about for pet deposits, if you have two pets, you have to pay a deposit for each, one is not enough.
While my manager is great, he takes time to fix things instead of immediately. The craftsmanship in the cabinetry is not worth what they think it is, and will charge you randomly for fees that just somehow appear. My recommendation is to find an apartment on your own.

4
★★★★☆

Like the review before me I have had issues with Citi Apartments.
When I first moved to the citi, they set me up in this Studio downtown and charged an absurd price for it, only after I complained about someone running ramped through the building banging on doors in the middle of the night did they move me to a new apartment.
They charge an absurd about for pet deposits, if you have two pets, you have to pay a deposit for each, one is not enough.
While my manager is great, he takes time to fix things instead of immediately. The craftsmanship in the cabinetry is not worth what they think it is, and will charge you randomly for fees that just somehow appear. My recommendation is to find an apartment on your own.

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I posted the review below and accidently ended up giving Citi 4 stars. I meant to give them none at all. Read my review below and you'll know why I write that these people are gangsters.

Citi Apts/Skyline actually has a goon squad who carry weapons and forcefully intimidate tenants. Buildings are under never ending construction (often without a building permit) to try drive out rent control tenants. They renovate nice apartments with low end cabinets and poor workmanship so they look like cheap motels - anything to save money. You still have to pay high end rent though.

More info on how Citi does business here:

Herrera Sues Skyline Realty, CitiApartments for Egregious Pattern of Illegal Business Practices

http://www.sfgov.org/site/cityattorney_page.asp?id=44552

A copy SF City Attorney Dennis Herrera's lawsuit:
http://www.sfgov.org/site/uploadedfiles/cityattorney/SKYLINE.PDF

Citi Apartments Skyline Tenants Organizing Project
http://www.citistop.org (Try to find another rental agency that has a whole coalition of citizens groups opposed to them! )

1
★☆☆☆☆

I posted the review below and accidently ended up giving Citi 4 stars. I meant to give them none at all. Read my review below and you'll know why I write that these people are gangsters.

Citi Apts/Skyline actually has a goon squad who carry weapons and forcefully intimidate tenants. Buildings are under never ending construction (often without a building permit) to try drive out rent control tenants. They renovate nice apartments with low end cabinets and poor workmanship so they look like cheap motels - anything to save money. You still have to pay high end rent though.

More info on how Citi does business here:

Herrera Sues Skyline Realty, CitiApartments for Egregious Pattern of Illegal Business Practices

http://www.sfgov.org/site/cityattorney_page.asp?id=44552

A copy SF City Attorney Dennis Herrera's lawsuit:
http://www.sfgov.org/site/uploadedfiles/cityattorney/SKYLINE.PDF

Citi Apartments Skyline Tenants Organizing Project
http://www.citistop.org (Try to find another rental agency that has a whole coalition of citizens groups opposed to them! )

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2 out of 2 people found this review helpful.

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I have Citi Apts/Skyline as my building manager/owner and they are the worst landlord I've ever had. Beware of their "free" rental crap. They have exorbitant rents and and are jacking the prices in SF since they are trying to gain a monopoly. These people are basically gangsters. The San Francisco City Attorney's office has a lawsuit pending against them and there is even talk of using RICO to stop their illegal tactics. Don't rent from Citi - at the moment there are decent in landlords in SF so go for those. Do a google search or look at wikipedia and you'll read about what Citi is up to. They need to end up in prison (and hopefully will!).

4
★★★★☆

I have Citi Apts/Skyline as my building manager/owner and they are the worst landlord I've ever had. Beware of their "free" rental crap. They have exorbitant rents and and are jacking the prices in SF since they are trying to gain a monopoly. These people are basically gangsters. The San Francisco City Attorney's office has a lawsuit pending against them and there is even talk of using RICO to stop their illegal tactics. Don't rent from Citi - at the moment there are decent in landlords in SF so go for those. Do a google search or look at wikipedia and you'll read about what Citi is up to. They need to end up in prison (and hopefully will!).

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2 out of 2 people found this review helpful.

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I used Citi Apts. to help me find a place when I first moved to the city. It's a convenient, free service that will find apts. for you according to your specifications. It's great if you know what you want and don't want to do the leg work - basically, a free broker service. The downside? The apartments they show you are under their mgt, and they charge a bit more than what you may be able to find on your own.

3
★★★☆☆

I used Citi Apts. to help me find a place when I first moved to the city. It's a convenient, free service that will find apts. for you according to your specifications. It's great if you know what you want and don't want to do the leg work - basically, a free broker service. The downside? The apartments they show you are under their mgt, and they charge a bit more than what you may be able to find on your own.

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0 out of 1 people found this review helpful.

 

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