Apple Store

★★★★☆

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East Valley Emergency Pet Clinic

938 N Diamond Bar Blvd E Diamond Bar, CA

3.6667 3
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Fabulous service! I was seen right away and when I told them I didn't have an appointment they very nicely put me on "standby". That lasted all of 2 minutes before one of the Genius' took my poor little Mac under their wing and had her fixed up in less than 20 minutes, all while explaining what they were doing every step of the way so I could replicate it if needed at home. I am -very- happy with the professionalism and quality of service I received at this Mac store.

5
★★★★★

Fabulous service! I was seen right away and when I told them I didn't have an appointment they very nicely put me on "standby". That lasted all of 2 minutes before one of the Genius' took my poor little Mac under their wing and had her fixed up in less than 20 minutes, all while explaining what they were doing every step of the way so I could replicate it if needed at home. I am -very- happy with the professionalism and quality of service I received at this Mac store.

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I bought my Mac here and had a great experience, but if you need a Mac Genius, GO TO SOUTH COAST! I've seen them at both and my experience was far better at SCP. Their genius informed me that he could fix my issue for a price and then let me know that for about $20 they could send it out and they would replace up to 3 major components. I took my Mac in on a Tuesday and got it back Friday of the same week! Apple has excellent customer service. So, like the other reviewer said, get your products at Brea (it's a big store in comparison) but get your repairs and ask your questions at SCP!

3
★★★☆☆

I bought my Mac here and had a great experience, but if you need a Mac Genius, GO TO SOUTH COAST! I've seen them at both and my experience was far better at SCP. Their genius informed me that he could fix my issue for a price and then let me know that for about $20 they could send it out and they would replace up to 3 major components. I took my Mac in on a Tuesday and got it back Friday of the same week! Apple has excellent customer service. So, like the other reviewer said, get your products at Brea (it's a big store in comparison) but get your repairs and ask your questions at SCP!

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Its a great FULL size store and most of the people are chill and very helpful. However this does apply to the Mac Genius part of the store. In particular lets focus on Mac Genius Matthew Andersen. He is high on himself, arrogant, and is blatantly disrespectful when asking simple questions regarding the problem that you brought to the genius bar to find answers for. He is a jerk and you must avoid him at all costs! Management this is for you: People like Mr. Andersen are what make customers prefer to go to Apple stores in Costa Mesa, and Fashion Island EVEN if its a much farther drive for them as long as they get better service. Take that information and do with it what you will. Otherwise you gius rock and Im stoked to get Leopard from you guys this friday.

3
★★★☆☆

Its a great FULL size store and most of the people are chill and very helpful. However this does apply to the Mac Genius part of the store. In particular lets focus on Mac Genius Matthew Andersen. He is high on himself, arrogant, and is blatantly disrespectful when asking simple questions regarding the problem that you brought to the genius bar to find answers for. He is a jerk and you must avoid him at all costs! Management this is for you: People like Mr. Andersen are what make customers prefer to go to Apple stores in Costa Mesa, and Fashion Island EVEN if its a much farther drive for them as long as they get better service. Take that information and do with it what you will. Otherwise you gius rock and Im stoked to get Leopard from you guys this friday.

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