Great Expressions Dental Ctr

★★☆☆☆
  • 675 W Peachtree St NW

    Atlanta, GA 30308

    Map & Directions
  • 404-874-2038

Health & Medical

Health & Medical
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.

This place is horrible! Please read the reviews before you make an appointment with this office. They are a scam. The personnel's only interest is how to charge you more for ""unecessary services"" that will absorb all your insurance coverage before they start working on the real issues with your mouth (only to realize that now you have to pay out of pocket for what you went there in the begining).\r\nTHEY ARE THERE ONLY TO SELL PRODUCTS AND UNECESSARY SERVICES. \r\nAnd their services suck, big time! The doctor there (Kimberly Williams) told me I had several root canal that need ""special treatment"" before she can start the root canal process.\r\nWhen I went to my new dentist, he was able to save my tooth with just a filling! That saved me that tooth and money! And the new doctor is completing the other root canal within a day in the office and not with ""special treatments"" as the dr. at Great Expression Midtown supports. \r\n\r\nSeriously, do not go there, do not waste your time! This is the first time I take my time to write a review as I honestly believe, everyone should be aware before stepping there! \r\n\r\nSincerely Jonida

0
★☆☆☆☆

This place is horrible! Please read the reviews before you make an appointment with this office. They are a scam. The personnel's only interest is how to charge you more for ""unecessary services"" that will absorb all your insurance coverage before they start working on the real issues with your mouth (only to realize that now you have to pay out of pocket for what you went there in the begining).\r\nTHEY ARE THERE ONLY TO SELL PRODUCTS AND UNECESSARY SERVICES. \r\nAnd their services suck, big time! The doctor there (Kimberly Williams) told me I had several root canal that need ""special treatment"" before she can start the root canal process.\r\nWhen I went to my new dentist, he was able to save my tooth with just a filling! That saved me that tooth and money! And the new doctor is completing the other root canal within a day in the office and not with ""special treatments"" as the dr. at Great Expression Midtown supports. \r\n\r\nSeriously, do not go there, do not waste your time! This is the first time I take my time to write a review as I honestly believe, everyone should be aware before stepping there! \r\n\r\nSincerely Jonida

.

The only reason why I go here for now is so that I can get my crown redone for free because it only lasted 1.5 years. I can not stand this office. It is so difficult to actually get anything done. Whenever you call you have to go through the corporate office to get patched into the office. I am highly suspicious of what they do here. After I get my crown redone, I'm definitely leaving this place!

1
★☆☆☆☆

The only reason why I go here for now is so that I can get my crown redone for free because it only lasted 1.5 years. I can not stand this office. It is so difficult to actually get anything done. Whenever you call you have to go through the corporate office to get patched into the office. I am highly suspicious of what they do here. After I get my crown redone, I'm definitely leaving this place!

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This place is unbelievably dirty and they DO try to overcharge you for unnecessary dental work (I know this because I decided to get a 2nd opinion from one of Atlanta's best and most expensive dentists who is not on my insurance; he told me they were out of their minds regarding the work I needed). The dentist chair was rickety and stained, tools on the table were old (some even with rust on them), someone's dirty dentures were sitting on the table next to where I was told to place my purse, the x-ray cloak was also dirty with makeup stains and who knows what else, and the x-ray equipment was historic. My first instinct was that I could possibly catch a disease simply by being in the chair! Since it is very easy to contract diseases and infections orally, I was further concerned about the tools they were using in my mouth. In retrospect, I should have followed my immediate instincts and left. I understand that some insurance companies like Cigna will refer you here BUT this does not mean you have to go! Most insurance companies will provide a list of dentists you can see. Although they may not be at Emory or other well-known institutions, there are better dentists than Great Expressions. I am warning you: this place is verging on being dangerous due to the amount of dirt and grime within every inch of the office. The only nice thing I can say about this office is that the receptionists are very sweet, BUT don't let this fool you into thinking it is a trustworthy institution.

1
★☆☆☆☆

This place is unbelievably dirty and they DO try to overcharge you for unnecessary dental work (I know this because I decided to get a 2nd opinion from one of Atlanta's best and most expensive dentists who is not on my insurance; he told me they were out of their minds regarding the work I needed). The dentist chair was rickety and stained, tools on the table were old (some even with rust on them), someone's dirty dentures were sitting on the table next to where I was told to place my purse, the x-ray cloak was also dirty with makeup stains and who knows what else, and the x-ray equipment was historic. My first instinct was that I could possibly catch a disease simply by being in the chair! Since it is very easy to contract diseases and infections orally, I was further concerned about the tools they were using in my mouth. In retrospect, I should have followed my immediate instincts and left. I understand that some insurance companies like Cigna will refer you here BUT this does not mean you have to go! Most insurance companies will provide a list of dentists you can see. Although they may not be at Emory or other well-known institutions, there are better dentists than Great Expressions. I am warning you: this place is verging on being dangerous due to the amount of dirt and grime within every inch of the office. The only nice thing I can say about this office is that the receptionists are very sweet, BUT don't let this fool you into thinking it is a trustworthy institution.

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.

This is regarding the Office in Tucker Georgia on Hugh Howell Road. This is the most unprofessional bunch of people I have ever met. The place is dirty, the staff is extremely rude. They will Lie to you..and tell you that you need things done that aren't necessary.. I made the mistake of finding this office from my Insurance companies website.. After going there and getting full X-rays done and a ridiculous quote for work that I didn't need done..... I ran out of that office so fast it would make your head spin.. So I contacted the office again, months later, trying to obtain a copy of my X-rays, which they would not give me without a battle. They hung up on me several times when I called.... I eventually called the corporate office multiples times just to get a copy of my X-rays.. Even after multiple calls, I was assured that my X-rays had been mailed to my new dentist office.. Which of course, they were not. It was only after I threatened to call the police that they decided to hand over a copy of my X-rays after I had paid for them....and even then, they made me drive to their office to pick them up. They couldn't just mail them like they said they did. It's just ridiculous service, their prices are even more ridiculous. It's like a game to them, and I did not find it funny in the least bit.. Save yourself alot of frustration and money and do NOT visit the office in Tucker. I would imagine that this office will be closing soon.. and with good reason.. they should fire that whole worthless staff..

1
★☆☆☆☆

This is regarding the Office in Tucker Georgia on Hugh Howell Road. This is the most unprofessional bunch of people I have ever met. The place is dirty, the staff is extremely rude. They will Lie to you..and tell you that you need things done that aren't necessary.. I made the mistake of finding this office from my Insurance companies website.. After going there and getting full X-rays done and a ridiculous quote for work that I didn't need done..... I ran out of that office so fast it would make your head spin.. So I contacted the office again, months later, trying to obtain a copy of my X-rays, which they would not give me without a battle. They hung up on me several times when I called.... I eventually called the corporate office multiples times just to get a copy of my X-rays.. Even after multiple calls, I was assured that my X-rays had been mailed to my new dentist office.. Which of course, they were not. It was only after I threatened to call the police that they decided to hand over a copy of my X-rays after I had paid for them....and even then, they made me drive to their office to pick them up. They couldn't just mail them like they said they did. It's just ridiculous service, their prices are even more ridiculous. It's like a game to them, and I did not find it funny in the least bit.. Save yourself alot of frustration and money and do NOT visit the office in Tucker. I would imagine that this office will be closing soon.. and with good reason.. they should fire that whole worthless staff..

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.

Zero stars. The office in Tucker on Hugh Howell is where both my husband and I were totally ripped off and charged over $1,000 each for what we used to get at our dentist in NJ free.
They say their twice a year cleaning is only a polish from the gum up and the hygienist did all of the diagnosing. They told me my x-rays were covered and they were not. Yesterday they refused to clean my teeth for my semi-annual visit because I needed periodontal scaling or my teeth were going to fall out. Six months ago nothing was said about this crisis.
Total, total, scam, can't believe my husband and I went back but we had to make sure our suspicions were correct. Now we are out over $2,000 and I didn't even get my teeth cleaned.

1
★☆☆☆☆

Zero stars. The office in Tucker on Hugh Howell is where both my husband and I were totally ripped off and charged over $1,000 each for what we used to get at our dentist in NJ free.
They say their twice a year cleaning is only a polish from the gum up and the hygienist did all of the diagnosing. They told me my x-rays were covered and they were not. Yesterday they refused to clean my teeth for my semi-annual visit because I needed periodontal scaling or my teeth were going to fall out. Six months ago nothing was said about this crisis.
Total, total, scam, can't believe my husband and I went back but we had to make sure our suspicions were correct. Now we are out over $2,000 and I didn't even get my teeth cleaned.

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1 out of 1 people found this review helpful.

.

Let me start out by saying how disappointed I am. NOT in the Great Expressions dental office, but in the people writing these reviews. I read the reviews here, so I went in very leery and with a somewhat defensive attitude.

However, I was glad to find that the reviews were almost 100% wrong! All of the staff were, nice, patient, and professional, yet friendly. They explained everything they were doing and went over the costs. The doctor was also very nice, yet serious. He showed me everything he was discussing on the x-rays, so I could see exactly what he meant and explained what I need and why. No one in the office was condescending in the least!

To address some of the particulars from the erroneous reviews:

1. They don't honor contracted insurance rates: I gave them my insurance dental benefit schedule and all the charges they included in my treatment plan match exactly. I have a cracked tooth, so there will be some additional costs, but that is because my insurance doesn't cover certain items like the cost to actually have my crown made. (Which makes no sense...insurance covers the work to put the crown on but not to make it??)

2. The place was dirty: I would disagree with that. The place may be a little worn, but that seems common place in most doctor's offices. I wasn't disgusted in the least.

3. They tried to sell things (like a toothbrush) and even upsell: They didn't try to sell me anything. All my treatment plan includes are the things the doctor recommended. I don't have to have everything done.

4. Patients were told they needed $2000 of work but another dentist told them they only needed $150: My costs will be somewhat expensive, but again, getting a crown is expensive. You can't blame the office for that. I think I'd almost be worried about what the second dentist told you. If those numbers are accurate that is a HUGE difference. I'd be afraid he didn't give you a very thorough consultation.

I think it's great people post reviews online, but to the reader, make sure you take them with a grain of salt.

Overall, it was a much, MUCH better experience than I was expecting thanks to these incorrect reviews!

4
★★★★☆

Let me start out by saying how disappointed I am. NOT in the Great Expressions dental office, but in the people writing these reviews. I read the reviews here, so I went in very leery and with a somewhat defensive attitude.

However, I was glad to find that the reviews were almost 100% wrong! All of the staff were, nice, patient, and professional, yet friendly. They explained everything they were doing and went over the costs. The doctor was also very nice, yet serious. He showed me everything he was discussing on the x-rays, so I could see exactly what he meant and explained what I need and why. No one in the office was condescending in the least!

To address some of the particulars from the erroneous reviews:

1. They don't honor contracted insurance rates: I gave them my insurance dental benefit schedule and all the charges they included in my treatment plan match exactly. I have a cracked tooth, so there will be some additional costs, but that is because my insurance doesn't cover certain items like the cost to actually have my crown made. (Which makes no sense...insurance covers the work to put the crown on but not to make it??)

2. The place was dirty: I would disagree with that. The place may be a little worn, but that seems common place in most doctor's offices. I wasn't disgusted in the least.

3. They tried to sell things (like a toothbrush) and even upsell: They didn't try to sell me anything. All my treatment plan includes are the things the doctor recommended. I don't have to have everything done.

4. Patients were told they needed $2000 of work but another dentist told them they only needed $150: My costs will be somewhat expensive, but again, getting a crown is expensive. You can't blame the office for that. I think I'd almost be worried about what the second dentist told you. If those numbers are accurate that is a HUGE difference. I'd be afraid he didn't give you a very thorough consultation.

I think it's great people post reviews online, but to the reader, make sure you take them with a grain of salt.

Overall, it was a much, MUCH better experience than I was expecting thanks to these incorrect reviews!

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0 out of 2 people found this review helpful.

.

Great Expressions is among, one of the most profressional environments i have been in. I can truly say i was pleased not only with the service but also the treament i was given.

3
★★★☆☆

Great Expressions is among, one of the most profressional environments i have been in. I can truly say i was pleased not only with the service but also the treament i was given.

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0 out of 2 people found this review helpful.

.

Never use them from any of their office. First, the office is very dirty with any disgusting thing you can imagine. Second, they cheated on prices and treatment plan. They asked me to pay over $2000 and then suddenly halt my service by asking $200 more to continue due to their mistakes on submitting claims to my insurance. Third, the dentist is not professional at all. I suffered many complications after simply service. Have to see dentist 4 times in 1 week. Painful and wasting time. Fourth, customer service is very rude. Always disconnect phone calls if they don't want to talk to you. NEVER EVER USE THEM.

0
★☆☆☆☆

Never use them from any of their office. First, the office is very dirty with any disgusting thing you can imagine. Second, they cheated on prices and treatment plan. They asked me to pay over $2000 and then suddenly halt my service by asking $200 more to continue due to their mistakes on submitting claims to my insurance. Third, the dentist is not professional at all. I suffered many complications after simply service. Have to see dentist 4 times in 1 week. Painful and wasting time. Fourth, customer service is very rude. Always disconnect phone calls if they don't want to talk to you. NEVER EVER USE THEM.

Cons: Bad Service, Dirty Office, Rude Customer Service, Expenstive

.

This dental office is all about the $$. This dental office has a contract with Cigna to offer services at set rates to Cigna participants. I had to cancel my appoitment today because they wanted to charge double the contracted rate for the crown. Also the lobby is very cold and sterile. The office makes you feel very uncomfortable. The Dr was nice on the initial visit. Explained things, however his appearce was a little unkept. He looked like the mad scientest. I've moved my primary to another office. Chain dentistry doesn't seem like a good idea really.

0
★☆☆☆☆

This dental office is all about the $$. This dental office has a contract with Cigna to offer services at set rates to Cigna participants. I had to cancel my appoitment today because they wanted to charge double the contracted rate for the crown. Also the lobby is very cold and sterile. The office makes you feel very uncomfortable. The Dr was nice on the initial visit. Explained things, however his appearce was a little unkept. He looked like the mad scientest. I've moved my primary to another office. Chain dentistry doesn't seem like a good idea really.

Pros: Location

Cons: Lobby is horribly uninviting

.

RUN!!! This Dental group is unprofessional and unethical. These people have lied to me and my husband. They said that we had several dental conditions that were going to end up costing us over $2000 each! Upon getting a second opinion from a real dentist, turns out we just needed a deeper cleaning costing only $150. Also, the dental hygeinist is the one who 'diagnosed' our conditions before the dentist even saw us, which turns out, is illegal. I could go on, but I'll leave it at this; Great Expressions is the sleezy greasy used car salesman of dentists.

0
★☆☆☆☆

RUN!!! This Dental group is unprofessional and unethical. These people have lied to me and my husband. They said that we had several dental conditions that were going to end up costing us over $2000 each! Upon getting a second opinion from a real dentist, turns out we just needed a deeper cleaning costing only $150. Also, the dental hygeinist is the one who 'diagnosed' our conditions before the dentist even saw us, which turns out, is illegal. I could go on, but I'll leave it at this; Great Expressions is the sleezy greasy used car salesman of dentists.

Pros: They were polite while they were ripping me off

 

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