Royal Moore Toyota

★★★★☆
  • 1415 SE River Road

    Hillsboro, OR 97123

    Map & Directions
  • 503-648-3213

About Royal Moore Toyota

Categories
  • Auto Dealers
Hours
M-Sa 8:30am-8pm, Su 10am-7pm (SERVICE CLOSED - Labor Day)
Phones
  • Alt (971-205-3042)
  • Fax (503-648-0889)
Year Established
  • 1967
Keywords
  • Automobile sales and leasing
  • Auto Parts
  • New Tires
  • Oil Change
  • Virtual Sales
  • White Glove Delivery
Products
  • Automobile Sales
  • New Car Sales
  • New Car Leasing
  • Certified Pre-Owned
  • Used Cars and Trucks
  • Toyota Trucks
  • Toyota SUV's
  • Toyota Cars
  • Hybrid Vehicles
  • Automobile Service
  • Oil change
  • New tires
  • Automobile parts
Payment Options
  • American Express
  • Android Pay
  • Apple Pay
  • Cash
  • Check
  • Discover
  • Financing
  • Invoice
  • MasterCard
  • Visa
Brands
  • Toyota
Services
  • Automobile Sales and Lease
  • Automobile Service
  • Automobile parts
  • Oil Change
  • Wifi for Customers
  • Waiting Room
  • Virtual Sales
  • Virtual Test Drive
  • Loaner vehicles
  • Car Rental
Languages
  • English
  • Spanish
  • Arabic

Automotive

Automotive
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Royal Moore Buick GMC

1380 SE River Rd Hillsboro, AL

3.5 4
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.

Worst Dealership I've ever been forced to deal with. And unfortunately, I have been forced to deal with them often, due to numerous problems out of the LEMON which they sold me. I have had to have the car towed to the dealership twice in the last 4 months, once, waiting 4 days for a call from the Service Manager Michael, telling me, that they didn't know what was wrong with my car. I also had to have the LEMON towed in again this week for the same problem. When I picked up my car, I asked Michael to explain my bill to me and tell me what they did. As I had done some research and knew that there was a Mazda Issued TSB for the problem issued in October, I asked him if they performed the recommended procedure. Upon asking him, he looked like a "deer in headlights" and he had no idea what I was talking about. When I asked him why they didn't perform this TSB service he simply became quiet.

Incompetent Service Department which is only interested in gouging their customers. They charge $104 "diagnostic" fee, which is hooking up the same code reader which AutoZone does for free (takes about 2 minutes) and overcharge for their parts. When my LEMON which was sold to me by Royal Moore recently needed service, I asked if I could supply the dealership with the parts for the repair because I could order them from Mazda cheaper than they would sell them to me. They responded that they would not fix my car using parts which I supplied and I had to buy parts from them at a 67% mark-up to me.

This dealership also sole me a LEMON which was previously owned by one of their sales managers. After purchasing the car, and seeing a clean CARFAX report, I found out that the car was wrecked, repaired at the Royal Moore Body Shop and then put up for sale at their dealership. The damage was not reported and I was told that the car had never had any damage. I only found out later after demanding a complete service record from the dealership, that the car had body work performed at the Royal Moore Body Shop.

BEWARE of Royal Moore Dealerships !!!

Worst Dealership I've ever dealt with.

1
★☆☆☆☆

Worst Dealership I've ever been forced to deal with. And unfortunately, I have been forced to deal with them often, due to numerous problems out of the LEMON which they sold me. I have had to have the car towed to the dealership twice in the last 4 months, once, waiting 4 days for a call from the Service Manager Michael, telling me, that they didn't know what was wrong with my car. I also had to have the LEMON towed in again this week for the same problem. When I picked up my car, I asked Michael to explain my bill to me and tell me what they did. As I had done some research and knew that there was a Mazda Issued TSB for the problem issued in October, I asked him if they performed the recommended procedure. Upon asking him, he looked like a "deer in headlights" and he had no idea what I was talking about. When I asked him why they didn't perform this TSB service he simply became quiet.

Incompetent Service Department which is only interested in gouging their customers. They charge $104 "diagnostic" fee, which is hooking up the same code reader which AutoZone does for free (takes about 2 minutes) and overcharge for their parts. When my LEMON which was sold to me by Royal Moore recently needed service, I asked if I could supply the dealership with the parts for the repair because I could order them from Mazda cheaper than they would sell them to me. They responded that they would not fix my car using parts which I supplied and I had to buy parts from them at a 67% mark-up to me.

This dealership also sole me a LEMON which was previously owned by one of their sales managers. After purchasing the car, and seeing a clean CARFAX report, I found out that the car was wrecked, repaired at the Royal Moore Body Shop and then put up for sale at their dealership. The damage was not reported and I was told that the car had never had any damage. I only found out later after demanding a complete service record from the dealership, that the car had body work performed at the Royal Moore Body Shop.

BEWARE of Royal Moore Dealerships !!!

Worst Dealership I've ever dealt with.

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.

We have bought two cars from this dealer and have been pleased with both sales. They are the costco auto representative and gave us a sweet deal on our car and truck.

4
★★★★☆

We have bought two cars from this dealer and have been pleased with both sales. They are the costco auto representative and gave us a sweet deal on our car and truck.

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.

??I am very impressed by the service at Royal Moore Toyota. I had taken my Avalon for repair at the dealership last week. And I got a quick response from the staff. My vehicle was repaired in a few minutes and I drove back home feeling happier. Keep it up!?

5
★★★★★

??I am very impressed by the service at Royal Moore Toyota. I had taken my Avalon for repair at the dealership last week. And I got a quick response from the staff. My vehicle was repaired in a few minutes and I drove back home feeling happier. Keep it up!?

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.

??I and my brother are very happy after purchasing a Toyota Camry from Royal Moore Toyota. They stock all new models of Toyota. The salespersons are very courteous and answered all our queries. The Finance people helped us choose the best finance deal. The transaction was hassle-free and we drove home satisfied!?

4
★★★★☆

??I and my brother are very happy after purchasing a Toyota Camry from Royal Moore Toyota. They stock all new models of Toyota. The salespersons are very courteous and answered all our queries. The Finance people helped us choose the best finance deal. The transaction was hassle-free and we drove home satisfied!?

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Message from Royal Moore Toyota

The Royal Moore brand was established in 1967 and has been locally owned and operated for over 50 years. Royal Moore Toyota specializes in new and used Toyota vehicles. We are proud to provide a Lifetime Powertrain Warranty plus 10 years unlimited roadside assistance with every new Toyota, standard. We participate in the Toyota Rent a Car program where you can Try Before You Buy and take your new Toyota on an extended test drive before purchasing. Royal Moore Toyota is part of a larger dealer group that also owns Subaru, Mazda, Buick and GMC brands. Our service department can service most vehicle makes, models and years. We pride ourselves on customer service and we can't wait to meet you."

Yext

 

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