Reagan Home Care Pharmacy

★★★★☆

About Reagan Home Care Pharmacy

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I've been a Reagan's customer since 2003. Reagan's is an old-school pharmacy that still does it all; from custom compounding services and medical equipment sales/rentals, to calling your doctor's office about refills. And they do it all with a friendly smile that makes you feel appreciated as a customer. Reagan's pharmacy techs will even call other local pharmacies to find a drug for you if they can't fill a prescription before you need it. A couple of years ago I had to go several months without prescription insurance coverage, so I compared Reagan's 'cash' drug prices to several other Conyers pharmacies thinking I might be able to save some money. Their pricing was on par with Kroger and Walmart, and they were significantly less expensive than CVS! I was never so happy to be wrong, because I'd rather spend my money with a locally owned business where the folks behind the counter take the time to get to know me and call me by my name when I come through the door. (OMT : They have a little 'lending library' that consists of a couple of shelves of books that customers can borrow and return on the honor system. How cool is THAT?! : )

5
★★★★★

I've been a Reagan's customer since 2003. Reagan's is an old-school pharmacy that still does it all; from custom compounding services and medical equipment sales/rentals, to calling your doctor's office about refills. And they do it all with a friendly smile that makes you feel appreciated as a customer. Reagan's pharmacy techs will even call other local pharmacies to find a drug for you if they can't fill a prescription before you need it. A couple of years ago I had to go several months without prescription insurance coverage, so I compared Reagan's 'cash' drug prices to several other Conyers pharmacies thinking I might be able to save some money. Their pricing was on par with Kroger and Walmart, and they were significantly less expensive than CVS! I was never so happy to be wrong, because I'd rather spend my money with a locally owned business where the folks behind the counter take the time to get to know me and call me by my name when I come through the door. (OMT : They have a little 'lending library' that consists of a couple of shelves of books that customers can borrow and return on the honor system. How cool is THAT?! : )

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Not impressed. The right hand doesn't talk to the left so you have to explain things over and over, a thousand times just to get a refill that is already on the books. You're much better off going to CVS, Walgreens or Rite Aid if you like

3
★★★★★

Not impressed. The right hand doesn't talk to the left so you have to explain things over and over, a thousand times just to get a refill that is already on the books. You're much better off going to CVS, Walgreens or Rite Aid if you like

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Competent, knowledgeable, friendly, helpful: everything the chain pharmacies are not. Caries a large inventory of medical items not available elsewhere, happy to special order. Outstanding service.

3
★★★★★

Competent, knowledgeable, friendly, helpful: everything the chain pharmacies are not. Caries a large inventory of medical items not available elsewhere, happy to special order. Outstanding service.

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As a repeat customer I would like to compliment the compounding and general pharmacists that work at Reagan's.My family and I have never had issue with any Rx filled and are greeted with smiles and hellos every time we come by. My issues

3
★★★★★

As a repeat customer I would like to compliment the compounding and general pharmacists that work at Reagan's.My family and I have never had issue with any Rx filled and are greeted with smiles and hellos every time we come by. My issues

.

They have no reason to call me but called me four times in a row from three different phone numbers and when I finally answer they hang up on me

0
★☆☆☆☆

They have no reason to call me but called me four times in a row from three different phone numbers and when I finally answer they hang up on me

Pros: None

Cons: They are obnoxious and rude

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I have had a problem getting my meds every time I have gotten them through Reagan's. I am a dying cancer patient (at the age of 30 no less) and it's very important for me to be able to have my meds on time. Today, I'm waiting for ALL of them to be refilled - I am completely out of everything - and I called to make sure my hospice nurse took care of everything (because they blame her for all the foul ups with my meds). Well, the woman that answered the phone was very short with me, I couldn't speak to the person I asked for, I was told I had to leave my number & they would call back because the woman that answered the phone had a customer in front of her. Yeah, made no sense to me either. I asked if that person was even in today & I was told "Look, I have a customer, you can leave your name & number." Am I not a customer, too? Just because I'm not there in your face doesn't mean I don't deserve good customer service. I don't want to leave my name & number for someone to overlook (as has happened before) mainly because they're about to close in 45 minutes and I KNOW they will NOT call back. And what if the person I asked for wasn't even in today? I'd NEVER get a call back!! If I don't get my meds tonight, I will never use Reagan's again.

1
★★☆☆☆

I have had a problem getting my meds every time I have gotten them through Reagan's. I am a dying cancer patient (at the age of 30 no less) and it's very important for me to be able to have my meds on time. Today, I'm waiting for ALL of them to be refilled - I am completely out of everything - and I called to make sure my hospice nurse took care of everything (because they blame her for all the foul ups with my meds). Well, the woman that answered the phone was very short with me, I couldn't speak to the person I asked for, I was told I had to leave my number & they would call back because the woman that answered the phone had a customer in front of her. Yeah, made no sense to me either. I asked if that person was even in today & I was told "Look, I have a customer, you can leave your name & number." Am I not a customer, too? Just because I'm not there in your face doesn't mean I don't deserve good customer service. I don't want to leave my name & number for someone to overlook (as has happened before) mainly because they're about to close in 45 minutes and I KNOW they will NOT call back. And what if the person I asked for wasn't even in today? I'd NEVER get a call back!! If I don't get my meds tonight, I will never use Reagan's again.

Pros: Delivery available

Cons: You never know when you'll get your stuff

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I called them inquiring about several items, they took the time and answered all my questions. And the prices were great

2
★★★★★

I called them inquiring about several items, they took the time and answered all my questions. And the prices were great

Pros: Prices are reasonable

Cons: None

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Reagans has been here forever. If you need a special kind of sling or medical equipment they probably have it. They are knowledgable and friendly.

2
★★★★☆

Reagans has been here forever. If you need a special kind of sling or medical equipment they probably have it. They are knowledgable and friendly.

Pros: Never had a prescription they couldn't fill, have a lot of slings, wraps

Cons: store hours are short for a big pharmacy like this

 

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