Mattress Mark

★★★☆☆
  • 308 E Eau Gallie Blvd

    Indian Hrbr Bch, FL 32937

    Map & Directions
  • 321-779-4222

About Mattress Mark

Hours
Mon. - Sat. 10am - 7pm;Sun. 12am - 5pm

Home & Garden

Home & Garden
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3.0 2
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My wife and I were looking for a new mattress to replace out Select Comfort. We went into Mattress Mark to look at Tempur-Pedic mattresses. We ended up selecting an AlluraBed from the HD line. While discussing the purchase with our salesman Graham, who also happened to be the store manager, we requested zero percent interest, as offered on the Tempur-Pedic website, Graham said he would have to look into it. A few minutes later he came back and said it would not be a problem ?? he could get us 5 years at zero percent. Graham also said he would throw in two Tempur-Pedic pillows and a mattress cover. When all was said and done, the invoice was just over $4,700.

This was the end of our good experience with this company. My jaded experience with Mattress Mark has made me nitpick the entire experience: Upon delivery, they brought a double size foundation for our Queen sized bed; they also only delivered one of the two pillows promised and said they would deliver the second one later. It has been over a month now and no such luck. When we received the first invoice from their finance company, GE, we noticed the payment included interest so my wife called GE to ask about it. GE informed my wife that the loan was at 9.9%, not zero percent, however if the merchant contacted GE they could arrange to have the loan adjusted to a zero percent loan. My wife then called Mattress Mark and explained the problem. Mattress Mark promised call back the following day. They did not. Three days later my wife called again. Again Mattress Mark promised to call back the following day. They did not. I called Mattress Mark two days later and they promised to call back before the end of the business day. They did not.

If you do business with Mattress Mark, I can say from experience they will tell you want you want to hear to close the deal, then do what they want too, with no honor. Be damned with the customer post-sale. Mattress Mart is a smarmy unprofessional sales organization with NO MERRIT, NO INTEGRITY and NO HONOR! I would stay as far away from this retailer as you possibly can.

1
★☆☆☆☆

My wife and I were looking for a new mattress to replace out Select Comfort. We went into Mattress Mark to look at Tempur-Pedic mattresses. We ended up selecting an AlluraBed from the HD line. While discussing the purchase with our salesman Graham, who also happened to be the store manager, we requested zero percent interest, as offered on the Tempur-Pedic website, Graham said he would have to look into it. A few minutes later he came back and said it would not be a problem ?? he could get us 5 years at zero percent. Graham also said he would throw in two Tempur-Pedic pillows and a mattress cover. When all was said and done, the invoice was just over $4,700.

This was the end of our good experience with this company. My jaded experience with Mattress Mark has made me nitpick the entire experience: Upon delivery, they brought a double size foundation for our Queen sized bed; they also only delivered one of the two pillows promised and said they would deliver the second one later. It has been over a month now and no such luck. When we received the first invoice from their finance company, GE, we noticed the payment included interest so my wife called GE to ask about it. GE informed my wife that the loan was at 9.9%, not zero percent, however if the merchant contacted GE they could arrange to have the loan adjusted to a zero percent loan. My wife then called Mattress Mark and explained the problem. Mattress Mark promised call back the following day. They did not. Three days later my wife called again. Again Mattress Mark promised to call back the following day. They did not. I called Mattress Mark two days later and they promised to call back before the end of the business day. They did not.

If you do business with Mattress Mark, I can say from experience they will tell you want you want to hear to close the deal, then do what they want too, with no honor. Be damned with the customer post-sale. Mattress Mart is a smarmy unprofessional sales organization with NO MERRIT, NO INTEGRITY and NO HONOR! I would stay as far away from this retailer as you possibly can.

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This business was recently sold and is now known as "Mattress Mark."

My wife and I walked in looking for a king-size bed. The salesman, who is also the store owner, was very pleasant and very knowledgeable about his products and showed us several different models. I did not feel he was trying to sell us any particular brand or model; instead, he was more interested in our wants and needs for a bed. The bed we finally decided on was on sale, and the salesman gave us some additional discounts just because he could!

Delivery was scheduled for the following Thursday, which went very smooth, the delivery drivers were courteous and careful, and they moved around two other beds in our house before bringing in the new bed. The headboard and mattress protector we ordered were out of stock and back-ordered and were delivered today (a week after the bed delivery) with the same professional courtesy and care exhibited during the previous delivery.

I highly recommend Mattress Mark to anyone looking for a good-quality bed at reasonable prices. The sales staff is friendly, courteous and will not pressure you to buy something you don't want, as they truly care about your wants and needs in bedding products, and the delivery staff is also friendly, courteous and careful. Beds are this store's only business, and it does it very well!

Mattress Mark carries air beds, memory foam mattresses, innerspring mattresses, latex mattresses, adjustable beds, headboards, sheets and memory foam pillows. They handle retail sales as well as commercial customers such as motels. Their sales slogan is: "Shopping for a mattress doesn't have to be a nightmare."

5
★★★★★

This business was recently sold and is now known as "Mattress Mark."

My wife and I walked in looking for a king-size bed. The salesman, who is also the store owner, was very pleasant and very knowledgeable about his products and showed us several different models. I did not feel he was trying to sell us any particular brand or model; instead, he was more interested in our wants and needs for a bed. The bed we finally decided on was on sale, and the salesman gave us some additional discounts just because he could!

Delivery was scheduled for the following Thursday, which went very smooth, the delivery drivers were courteous and careful, and they moved around two other beds in our house before bringing in the new bed. The headboard and mattress protector we ordered were out of stock and back-ordered and were delivered today (a week after the bed delivery) with the same professional courtesy and care exhibited during the previous delivery.

I highly recommend Mattress Mark to anyone looking for a good-quality bed at reasonable prices. The sales staff is friendly, courteous and will not pressure you to buy something you don't want, as they truly care about your wants and needs in bedding products, and the delivery staff is also friendly, courteous and careful. Beds are this store's only business, and it does it very well!

Mattress Mark carries air beds, memory foam mattresses, innerspring mattresses, latex mattresses, adjustable beds, headboards, sheets and memory foam pillows. They handle retail sales as well as commercial customers such as motels. Their sales slogan is: "Shopping for a mattress doesn't have to be a nightmare."

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