Spectacle Shoppe, Too

★★★★☆
  • 943 Robert St S

    West Saint Paul, MN 55118

    Map & Directions
  • 651-450-6666

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Spectacle Shoppe, Inc.

1089 Grand Avenue Saint Paul, MN

4.4884 43
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.

I love my new glasses. I got them 4 months ago, and I am still getting compliments on them! Joe was my friendly glasses expert, who helped me pick out the perfect pair. When I can back to pick them up, I left with my glasses, a chocolate, a rose! That's kinda great, right? Of course I got a receipt--but I must have lost it. Today I called to ask for a copy of the receipt and guess who answered the phone and remembered me--Joe! He is faxing me my receipt right now. Amazing customer service. You should definitely shop for your next pair of glasses here.

5
★★★★★

I love my new glasses. I got them 4 months ago, and I am still getting compliments on them! Joe was my friendly glasses expert, who helped me pick out the perfect pair. When I can back to pick them up, I left with my glasses, a chocolate, a rose! That's kinda great, right? Of course I got a receipt--but I must have lost it. Today I called to ask for a copy of the receipt and guess who answered the phone and remembered me--Joe! He is faxing me my receipt right now. Amazing customer service. You should definitely shop for your next pair of glasses here.

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.

Great service! Friendly and prompt. Highly recommend to all my friends and family. Thank you again for everything.

5
★★★★★

Great service! Friendly and prompt. Highly recommend to all my friends and family. Thank you again for everything.

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.

I want to express my complete satisfaction in visiting your store withing the past few weeks. First to select frames and yesterday to pick them up. Maureen is a cut above and optical expert I have ever encountered. She has my highest regard. I was referred here and so glad I was. Thank you for everything!

5
★★★★★

I want to express my complete satisfaction in visiting your store withing the past few weeks. First to select frames and yesterday to pick them up. Maureen is a cut above and optical expert I have ever encountered. She has my highest regard. I was referred here and so glad I was. Thank you for everything!

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.

Great service. Happy with the glasses. Willing to make the bifocal in a small lens I wanted. Thanks

5
★★★★★

Great service. Happy with the glasses. Willing to make the bifocal in a small lens I wanted. Thanks

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.

The staff was wonderful! She truly is an "optical whisperer"! Great service.

5
★★★★★

The staff was wonderful! She truly is an "optical whisperer"! Great service.

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.

There was a huge selection of nice frames. The staff was very helpful and friendly. I even took my daughter there to get her glasses as well.

5
★★★★★

There was a huge selection of nice frames. The staff was very helpful and friendly. I even took my daughter there to get her glasses as well.

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.

The woman who answered the phone when I called was willing to look for my glasses at another location. She was very helpful!

5
★★★★★

The woman who answered the phone when I called was willing to look for my glasses at another location. She was very helpful!

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.

The woman who answered the phone when I called was willing to look for my glasses at another location. She was very helpful!

5
★★★★★

The woman who answered the phone when I called was willing to look for my glasses at another location. She was very helpful!

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.

Maureen was excellent. She picked out frames that fit our faces and our style and after trying on many pairs, we both chose the first ones she suggested. Thank you!

5
★★★★★

Maureen was excellent. She picked out frames that fit our faces and our style and after trying on many pairs, we both chose the first ones she suggested. Thank you!

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.

Linda is great person to work with. She is very helpful and picks out great glasses. I wouldn't want to pick out glasses without her.

5
★★★★★

Linda is great person to work with. She is very helpful and picks out great glasses. I wouldn't want to pick out glasses without her.

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I have been coming here for many years. Everyone is friendly and seems to know what they??re doing. I??ve switched insurance companies and the transition wasn??t a problem at all.

5
★★★★★

I have been coming here for many years. Everyone is friendly and seems to know what they??re doing. I??ve switched insurance companies and the transition wasn??t a problem at all.

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.

The staff couldn't be any more friendly. When I started asking about insurance, and whether mine would work, two employees were working together to help me figure it all out. They gave me an estimate on what lenses would cost out-of-pocket and advised me as to how I could get the best deal for the particular frames I wanted.

5
★★★★★

The staff couldn't be any more friendly. When I started asking about insurance, and whether mine would work, two employees were working together to help me figure it all out. They gave me an estimate on what lenses would cost out-of-pocket and advised me as to how I could get the best deal for the particular frames I wanted.

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.

I love the selection of frames here! I??m constantly getting compliments on my glasses which is always a plus when I can??t see. The staffs are so genuinely nice and helpful.

5
★★★★★

I love the selection of frames here! I??m constantly getting compliments on my glasses which is always a plus when I can??t see. The staffs are so genuinely nice and helpful.

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.

These guys are truly great! From my eye exam down to my frame selection - everyone was really helpful/friendly throughout the entire process. There are plenty of stylish frames to choose from, and there are a ton of affordable options.

5
★★★★★

These guys are truly great! From my eye exam down to my frame selection - everyone was really helpful/friendly throughout the entire process. There are plenty of stylish frames to choose from, and there are a ton of affordable options.

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.

I can see perfectly fine with my new frames, they also feel and look good. I couldn??t have asked for better glasses than these. Thank you

5
★★★★★

I can see perfectly fine with my new frames, they also feel and look good. I couldn??t have asked for better glasses than these. Thank you

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.

"Thank you Spectacle Shoppe People!
Love new glasses. Everybody say looks super hot :)
But the best part I can see clearly now .
You are the best !!!"

5
★★★★★

"Thank you Spectacle Shoppe People!
Love new glasses. Everybody say looks super hot :)
But the best part I can see clearly now .
You are the best !!!"

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.

I left feeling good about the $ I spent and my selection. They gave me space when I needed it and was there when I asked. I enjoyed myself.

5
★★★★★

I left feeling good about the $ I spent and my selection. They gave me space when I needed it and was there when I asked. I enjoyed myself.

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.

5 out of 5 stars does no justice, I would give 10, at least. I have never seen such service, dedication, and joyful patience. The reps are amazing, and helped me through heaps and heaps of glasses to get down to what really suited me best. My head was starting to hurt from all the choices, but they were super sweet and kind about the whole thing, and calmly and easily navigated me through the process. Even the back and forth thinking and reevaluating. Thank you guys so much! Wow.

5
★★★★★

5 out of 5 stars does no justice, I would give 10, at least. I have never seen such service, dedication, and joyful patience. The reps are amazing, and helped me through heaps and heaps of glasses to get down to what really suited me best. My head was starting to hurt from all the choices, but they were super sweet and kind about the whole thing, and calmly and easily navigated me through the process. Even the back and forth thinking and reevaluating. Thank you guys so much! Wow.

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.

"Its true, what everyone says about Spectacle Shoppe. Unique selection, fantastic service and advice. They really help you choose the best frames for your face.
"

5
★★★★★

"Its true, what everyone says about Spectacle Shoppe. Unique selection, fantastic service and advice. They really help you choose the best frames for your face.
"

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.

5 out of 5 stars does no justice, I would give 10, at least. I have never seen such service, dedication, and joyful patience. The reps are amazing, and helped me through heaps and heaps of glasses to get down to what really suited me best. My head was starting to hurt from all the choices, but they were super sweet and kind about the whole thing, and calmly and easily navigated me through the process. Even the back and forth thinking and reevaluating. Thank you guys so much! Wow.

5
★★★★★

5 out of 5 stars does no justice, I would give 10, at least. I have never seen such service, dedication, and joyful patience. The reps are amazing, and helped me through heaps and heaps of glasses to get down to what really suited me best. My head was starting to hurt from all the choices, but they were super sweet and kind about the whole thing, and calmly and easily navigated me through the process. Even the back and forth thinking and reevaluating. Thank you guys so much! Wow.

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.

I came in to have my eyeglass nose clip fixed. They greeted me very quickly and professionally and to my surprise they didn't charge me as they said this was a courtesy.

5
★★★★★

I came in to have my eyeglass nose clip fixed. They greeted me very quickly and professionally and to my surprise they didn't charge me as they said this was a courtesy.

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.

The owner's really nice, and opened for me on a Sunday when he was supposed to be closed and painting, but even picked out pairs he thought I'd like even though I was just looking and not going to buy that day. They also have another location with thousands of vintage frames. They're all relatively cheap, and it takes only a few hours to put the lenses in. Also, he gave me a coupon for $100 off. I will be buying my next pair of sunglasses shaped like guns with rhinestone handles here.

5
★★★★★

The owner's really nice, and opened for me on a Sunday when he was supposed to be closed and painting, but even picked out pairs he thought I'd like even though I was just looking and not going to buy that day. They also have another location with thousands of vintage frames. They're all relatively cheap, and it takes only a few hours to put the lenses in. Also, he gave me a coupon for $100 off. I will be buying my next pair of sunglasses shaped like guns with rhinestone handles here.

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.

Little gem! The facility is great. It's professional, comfortable and modern. Everyone is very nice and all the tools are electronic. The Optometrist I saw was very friendly and personable.

5
★★★★★

Little gem! The facility is great. It's professional, comfortable and modern. Everyone is very nice and all the tools are electronic. The Optometrist I saw was very friendly and personable.

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.

Thank you for a wide selection of frames and the wonderful person who serviced us; Carol. Keep up the good work.

5
★★★★★

Thank you for a wide selection of frames and the wonderful person who serviced us; Carol. Keep up the good work.

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.

This place was actually pretty cool. I liked browsing and trying everything off, but the staff was great at helping me find the right frames.

5
★★★★★

This place was actually pretty cool. I liked browsing and trying everything off, but the staff was great at helping me find the right frames.

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.

The ladies in the shop at the time of my visit were very welcoming and very professional. They knew exactly how much help to offer- while letting me make my own decision. I appreciate that they were not pushy- I usually leave if I feel pressured. A GREAT PLACE. I made my selection and am confident I made the right choice.

5
★★★★★

The ladies in the shop at the time of my visit were very welcoming and very professional. They knew exactly how much help to offer- while letting me make my own decision. I appreciate that they were not pushy- I usually leave if I feel pressured. A GREAT PLACE. I made my selection and am confident I made the right choice.

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1 out of 1 people found this review helpful.

.

I have been getting my glasses here for years and they always have the best styles, never mess up on my prescription, and are super quick with getting me my glasses.

5
★★★★★

I have been getting my glasses here for years and they always have the best styles, never mess up on my prescription, and are super quick with getting me my glasses.

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1 out of 1 people found this review helpful.

.

Huge selection! I will recommend this place to others. Thank you!

5
★★★★★

Huge selection! I will recommend this place to others. Thank you!

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1 out of 1 people found this review helpful.

.

Great selection of eyeglasses. The service was very helpful and friendly. The display of frames was so huge it was almost overwhelming, but I really liked it!

5
★★★★★

Great selection of eyeglasses. The service was very helpful and friendly. The display of frames was so huge it was almost overwhelming, but I really liked it!

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1 out of 1 people found this review helpful.

.

I have been to eye glass stores all over the place with no success and finally found my pair of glasses (that I LOVE) at The Spectacle Shoppe. I now adore this store. What I liked:

* They had some great frames - I actually found 3 that I would consider buying where other stores I would find zero.
* The sales people are awesome. Some glass store salespeople hover and become annoying. Others ignore you. They had a great balance of helping me find a great pair while letting me wander and look and explore. The comments and suggestions, when hey had them, were very helpful.
* When I left, they gave me a rose

5
★★★★★

I have been to eye glass stores all over the place with no success and finally found my pair of glasses (that I LOVE) at The Spectacle Shoppe. I now adore this store. What I liked:

* They had some great frames - I actually found 3 that I would consider buying where other stores I would find zero.
* The sales people are awesome. Some glass store salespeople hover and become annoying. Others ignore you. They had a great balance of helping me find a great pair while letting me wander and look and explore. The comments and suggestions, when hey had them, were very helpful.
* When I left, they gave me a rose

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2 out of 2 people found this review helpful.

.

I love trying on strange frames even when I'm not looking to buy. Spectacle Shoppe is the most entertaining place to do this! I've driven by the West St. Paul location many times and finally visited. The vintage selection is full of surprises and browsers are welcome to try on anything. I don't want to give the impression that SS only sells off-beat styles. They carry quite a few perfectly normal brands (not that I'm into that) and I especially liked the Tom Ford frames. The price range in general extends reasonably low as well. The staff couldn't be any more friendly. When I started asking about insurance, and whether mine would work, two employees were working together to help me figure it all out. They gave me an estimate on what lenses would cost out-of-pocket and advised me as to how I could get the best deal for the particular frames I wanted.

5
★★★★★

I love trying on strange frames even when I'm not looking to buy. Spectacle Shoppe is the most entertaining place to do this! I've driven by the West St. Paul location many times and finally visited. The vintage selection is full of surprises and browsers are welcome to try on anything. I don't want to give the impression that SS only sells off-beat styles. They carry quite a few perfectly normal brands (not that I'm into that) and I especially liked the Tom Ford frames. The price range in general extends reasonably low as well. The staff couldn't be any more friendly. When I started asking about insurance, and whether mine would work, two employees were working together to help me figure it all out. They gave me an estimate on what lenses would cost out-of-pocket and advised me as to how I could get the best deal for the particular frames I wanted.

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3 out of 3 people found this review helpful.

.

These guys are stumbling around in the dark when it comes to customer service.

I just needed new prescription lenses for my sunglasses. I had to wait quite awhile (10 minutes or more) to get help but when I finally did it was easy to get information.

When I returned to pick up the finished glasses, I had to wait 15 minutes. One of the two employees working acknowledged me when I walked in, while the other chatted casually with a customer (about their lives, not glasses-related) and finally she staged whispered "Are you waiting?" When I said "yes" she just went back to her conversation and finally the first employee perfunctorily helped me but seemed to just want to get me outta there.

I left with glasses in hand, but just didn't feel very good about the transaction--like, how do I know these are polarized? I know I paid for that, but I have no receipt stating it. No mention of how to clean them, or to "come back with any problems," or any of the usual banter that at least makes you feel taken care of.

1
★★☆☆☆

These guys are stumbling around in the dark when it comes to customer service.

I just needed new prescription lenses for my sunglasses. I had to wait quite awhile (10 minutes or more) to get help but when I finally did it was easy to get information.

When I returned to pick up the finished glasses, I had to wait 15 minutes. One of the two employees working acknowledged me when I walked in, while the other chatted casually with a customer (about their lives, not glasses-related) and finally she staged whispered "Are you waiting?" When I said "yes" she just went back to her conversation and finally the first employee perfunctorily helped me but seemed to just want to get me outta there.

I left with glasses in hand, but just didn't feel very good about the transaction--like, how do I know these are polarized? I know I paid for that, but I have no receipt stating it. No mention of how to clean them, or to "come back with any problems," or any of the usual banter that at least makes you feel taken care of.

Pros: were clear about lens options

Cons: customer service lacking

.

They have a great and fun selection. I was a little disappointed in their pricing... However, if you are looking for something different, it is worth the few extra dollars.

4
★★★★☆

They have a great and fun selection. I was a little disappointed in their pricing... However, if you are looking for something different, it is worth the few extra dollars.

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4 out of 4 people found this review helpful.

.

Opticians were great. The prices on the glasses were decent and the lenses were very tough. They have held up to much abuse from my 1 year old son! This is one of the best places for eye glasses!

4
★★★★☆

Opticians were great. The prices on the glasses were decent and the lenses were very tough. They have held up to much abuse from my 1 year old son! This is one of the best places for eye glasses!

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4 out of 4 people found this review helpful.

.

I have been to quite a few places looking for glasses and I really like the selection that the Spectacle Shoppe offers. They have a wide variety of funky, traditional, and modern glasses.

5
★★★★★

I have been to quite a few places looking for glasses and I really like the selection that the Spectacle Shoppe offers. They have a wide variety of funky, traditional, and modern glasses.

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4 out of 4 people found this review helpful.

.

I had a blast choosing my new eye glasses. The selection was overwhelming; I've never seen such a huge inventory in the 20 years that I've worn glasses. I was treated like royalty. If you're looking for a great selection and sales people that know their stuff, head to the Spectacle Shoppe!

2
★★★★★

I had a blast choosing my new eye glasses. The selection was overwhelming; I've never seen such a huge inventory in the 20 years that I've worn glasses. I was treated like royalty. If you're looking for a great selection and sales people that know their stuff, head to the Spectacle Shoppe!

Pros: Knows their stuff!

Cons: Nothing

.

Was charged twice for my glasses. When I called they blamed the fact that they had upgraded their phone system. The woman gave no apology and told me I should already see one of the charges credited back to my account. Three days later I still have haven't gotten the second charge reversed. Praying it gets reversed before the IRS deposits the tax check I wrote them. In short don't go there unless you've got a good buffer in your checking account, and you can swallow not even getting an apology for their incompetence.

0
★☆☆☆☆

Was charged twice for my glasses. When I called they blamed the fact that they had upgraded their phone system. The woman gave no apology and told me I should already see one of the charges credited back to my account. Three days later I still have haven't gotten the second charge reversed. Praying it gets reversed before the IRS deposits the tax check I wrote them. In short don't go there unless you've got a good buffer in your checking account, and you can swallow not even getting an apology for their incompetence.

Pros: Got my glasses in less than an hour, great selection.

Cons: charged twice, arrogant

.

I got my first pair of readers from the Spectacle Shoppe and they had a very fun selection to choose from.

4
★★★★☆

I got my first pair of readers from the Spectacle Shoppe and they had a very fun selection to choose from.

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4 out of 4 people found this review helpful.

.

Bought a pair of glasses costing almost a thousand dollars from their New Brighton location. 4 months later, after numerous comedy of errors and a total absence of communication on their part, still didn't have the glasses. Took another month to get my money back. No apologies, no conciliation, just plain arrogance. Can't think of a worse buying experience at any retail establishment.

0
★☆☆☆☆

Bought a pair of glasses costing almost a thousand dollars from their New Brighton location. 4 months later, after numerous comedy of errors and a total absence of communication on their part, still didn't have the glasses. Took another month to get my money back. No apologies, no conciliation, just plain arrogance. Can't think of a worse buying experience at any retail establishment.

Pros: none

Cons: Everything

.

I just came back from the shoppe where I purchased some glasses a year ago. I have back back six months ago because the coating on my glasses had came off. They said it was a bad batch from the manufacturer. They fixed it but it took two weeks when they said four days. No glasses for two weeks for me!

Now the nose pad broke after one year. I take great care of my glasses. I wear contacts for sports and only wear them at work and to read. They wanted me to go to another glass shop that would sodder it. what! I said no, and they said sorry, no frames for you. Also the coating has come off the glasses again. I only use the cloth they gave me to clean them.

In summary, while the prices may be low, the total cost of ownership and the customer service do not warrant recommending this establishment. It is more marketing hype than anything else. At least lencrafters and Pearl back their products.

0
★☆☆☆☆

I just came back from the shoppe where I purchased some glasses a year ago. I have back back six months ago because the coating on my glasses had came off. They said it was a bad batch from the manufacturer. They fixed it but it took two weeks when they said four days. No glasses for two weeks for me!

Now the nose pad broke after one year. I take great care of my glasses. I wear contacts for sports and only wear them at work and to read. They wanted me to go to another glass shop that would sodder it. what! I said no, and they said sorry, no frames for you. Also the coating has come off the glasses again. I only use the cloth they gave me to clean them.

In summary, while the prices may be low, the total cost of ownership and the customer service do not warrant recommending this establishment. It is more marketing hype than anything else. At least lencrafters and Pearl back their products.

Pros: Low price

Cons: They do not back their products

.

I loved this shopping experience! I thought I couldn't afford the Spectacle Shoppe, but went in anyway. I discovered that their sale beat every sale out there! I found a good selection of glasses I liked, and was given the time and space to explore and try them on. The salesperson was so nice, relaxed, and knowledgable...not pushy at all! I think they have found a lifelong customer in me!!!

2
★★★★★

I loved this shopping experience! I thought I couldn't afford the Spectacle Shoppe, but went in anyway. I discovered that their sale beat every sale out there! I found a good selection of glasses I liked, and was given the time and space to explore and try them on. The salesperson was so nice, relaxed, and knowledgable...not pushy at all! I think they have found a lifelong customer in me!!!

Pros: great selection, good sales, great salespeople

Cons: none

.

I was very surprised at the negative review I read. I started buying glasses at the west saint paul loacation about six years ago. The staff there has always been kind and were never pushy with me. I go in often just to browse and I ask questions and get great feed back. The awsome selection and the staffs are the reason I go there. Some people simply do better shopping online. As a kid I got teased for my glasses like most of us,but now I am asked all the time where I got my glasses. Now you have more then one opinion. Let the next opinion be your own.

2
★★★★★

I was very surprised at the negative review I read. I started buying glasses at the west saint paul loacation about six years ago. The staff there has always been kind and were never pushy with me. I go in often just to browse and I ask questions and get great feed back. The awsome selection and the staffs are the reason I go there. Some people simply do better shopping online. As a kid I got teased for my glasses like most of us,but now I am asked all the time where I got my glasses. Now you have more then one opinion. Let the next opinion be your own.

Pros: great choices

Cons: Ican't afford as many pairs as I want

.

Yes, they have a huge selection of hard to find items, but the attitude of the sales staff ruined this place for me. I just wanted to browse--no big deal--but they wouldn't leave me alone. I was accosted by three separate people, twice by the same person with a follow up "Are you SURE you don't need any help?" Wow, how rude--apparently, I must look like some sort of a helpless idiot. Which part of "just browsing" don't they get? I had to leave after about 5 minutes of being in their store today, and not only will I never go back, I'll be dissuading everyone I know from ever going here.

0
★☆☆☆☆

Yes, they have a huge selection of hard to find items, but the attitude of the sales staff ruined this place for me. I just wanted to browse--no big deal--but they wouldn't leave me alone. I was accosted by three separate people, twice by the same person with a follow up "Are you SURE you don't need any help?" Wow, how rude--apparently, I must look like some sort of a helpless idiot. Which part of "just browsing" don't they get? I had to leave after about 5 minutes of being in their store today, and not only will I never go back, I'll be dissuading everyone I know from ever going here.

 

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