Orange Coast Plumbing

★★★★☆
  • 1524 W 5th St

    Santa Ana, CA 92703

    Map & Directions
  • 714-953-7495

Home Construction & Remodeling

Home Construction & Remodeling
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Orange Coast Plumbing

1506 Clinton St Santa Ana, CA

4.0 36
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First of all, I am from the old school. We never had these sites to sit and cry over spilled milk. Everyone is human, and everyone is entitled to make a mistake. With that in thought, it is my opinion that some of these reviews should be

3
★★★★★

First of all, I am from the old school. We never had these sites to sit and cry over spilled milk. Everyone is human, and everyone is entitled to make a mistake. With that in thought, it is my opinion that some of these reviews should be

.

I called them out to fix my sink. They sent a technician and he was not able to complete the work. I had company coming. Then he brought someone named Diego who was not making any sense and said I needed to repipe my whole house because he said he heard a leak in my floor. I did not get my sink fixed and they both looked unprofessional in appearance and manner. I am very disappointed and I called another plumbing company who took care of the situation immediately and only charged me $150. Do not use this company. The other company said Diego was not being honest about my problem, they gave me a free leak detection and there is no floor leak.

1
★☆☆☆☆

I called them out to fix my sink. They sent a technician and he was not able to complete the work. I had company coming. Then he brought someone named Diego who was not making any sense and said I needed to repipe my whole house because he said he heard a leak in my floor. I did not get my sink fixed and they both looked unprofessional in appearance and manner. I am very disappointed and I called another plumbing company who took care of the situation immediately and only charged me $150. Do not use this company. The other company said Diego was not being honest about my problem, they gave me a free leak detection and there is no floor leak.

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Have used for large and small jobs. Always great servies. this last and recent visit was no exception. The young man took his time and went out of his way to do the job right. I have experience doing plumbing work (can't anymore) and

3
★★★★★

Have used for large and small jobs. Always great servies. this last and recent visit was no exception. The young man took his time and went out of his way to do the job right. I have experience doing plumbing work (can't anymore) and

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I woke up and water was dripping thru my ceiling. What a disaster. Even though it was Sunday - I called and a technician called me back in less than 10 minutes and came out in less than a hour. He was able to fix my problem at what I considered to be a fair price since it was Sunday. He was very polite, explained all of my options and did not make a mess. I have recomended this company and will continue to call them

2
★★★★★

I woke up and water was dripping thru my ceiling. What a disaster. Even though it was Sunday - I called and a technician called me back in less than 10 minutes and came out in less than a hour. He was able to fix my problem at what I considered to be a fair price since it was Sunday. He was very polite, explained all of my options and did not make a mess. I have recomended this company and will continue to call them

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I really love this plumbing company. The technicians are friendly clean and take of the problem the first time.
The people in the office are friendly and go the extra mile - They take the time to call and let you know that the plumber is on the way so you don't have to sit around all day waiting and then they call and follow up to see how the service was after the plumber has left.

I would not hesitate to recommend this company - as a matter of fact I have

2
★★★★★

I really love this plumbing company. The technicians are friendly clean and take of the problem the first time.
The people in the office are friendly and go the extra mile - They take the time to call and let you know that the plumber is on the way so you don't have to sit around all day waiting and then they call and follow up to see how the service was after the plumber has left.

I would not hesitate to recommend this company - as a matter of fact I have

Pros: QUALITY - UPFRONT SERVICES

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When my air condtioning suddenly went out last weekend, i called and i was really suprised that not only was I able to get someone to come out, but Jeff was able to replace the condensor right away. I was really amazed at the fast effecient service that i received

2
★★★★★

When my air condtioning suddenly went out last weekend, i called and i was really suprised that not only was I able to get someone to come out, but Jeff was able to replace the condensor right away. I was really amazed at the fast effecient service that i received

Pros: Quick installation

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THEY CHARGED ME 50% UP FRONT BEFORE THEY DID THE WORK AND WE ALL KNOW THAT IS ILLEGAL. THEY NEVER COMPLETED THE WORK AND THE WORK THEY DID DO WAS BAD. tHEY ARE DOING WORK THAT THEY ARE NOT CLASSIFIED FOR AND RARELY DRAW CITY PERMITS THAT CERTAIN WORK REQUIRES THEM TO DO SO. STAY AWAY FROM THEM, THE OWNERS JUST WANT TO MAKE A QUICK BUCK AT YOUR EXPENSE. THERE ARE MANY MANY MORE REPUTABLE PLUMBING CONTRACTORS OUT THERE TO USE . DO NOT USE ORANGE COAST PLUMBING.

0
★☆☆☆☆

THEY CHARGED ME 50% UP FRONT BEFORE THEY DID THE WORK AND WE ALL KNOW THAT IS ILLEGAL. THEY NEVER COMPLETED THE WORK AND THE WORK THEY DID DO WAS BAD. tHEY ARE DOING WORK THAT THEY ARE NOT CLASSIFIED FOR AND RARELY DRAW CITY PERMITS THAT CERTAIN WORK REQUIRES THEM TO DO SO. STAY AWAY FROM THEM, THE OWNERS JUST WANT TO MAKE A QUICK BUCK AT YOUR EXPENSE. THERE ARE MANY MANY MORE REPUTABLE PLUMBING CONTRACTORS OUT THERE TO USE . DO NOT USE ORANGE COAST PLUMBING.

Pros: NONE

Cons: ALMOST EVERYTHING ABOUT THEM

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I had a leak coming thru my ceiling and called to get help - the plumber told me what needed to be done and we signed the contract and he was able to get everything taken care of the same day.

He was neat friendly and polite. I will be callling again

2
★★★★★

I had a leak coming thru my ceiling and called to get help - the plumber told me what needed to be done and we signed the contract and he was able to get everything taken care of the same day.

He was neat friendly and polite. I will be callling again

Pros: Everything

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04/25/2010 (follow up)
Because of the character limit, I couldn't keep both sections.

I'm writing a follow-up to this review to be fair. I've re-named the title, upped the star rating from 2 to 3, changed the pros/cons and removed the name of the plumber. I was upset at the time and I really shouldn't have named the plumber like that.

Here's what ended up happening. They did finally call me back and scheduled a meeting with the manager. Both the manager and the plumber came out to my place and after I explained the situation, I was refunded $361 or 1/2 of the cost of day-3 which we verbally agreed and I think that was an acceptable gesture.

The next week, they sent the same plumber out to fix the leaks I was having (which by now was no only the toilet fill valve but also the angle stop. Unfortunately, neither of those repairs worked. You can't really tell right away with leaks. They sometimes take a while to re-appear.

At this point, I was ready to just leave this review out here and fix the issue myself. However, to my pleasant surprise, the dispatcher called to see how everything went. I told her and she said that she would send someone back out again. I said only if it's someone else. So they sent the guy who came out to do my area drains back around Jan 2010 and did a really good job. By then, I had both toilet angle valves leaking and the toilet fill valve was still leaking. He replaced all three of those items and all the leaks were finally resolved. Ok well, there was 1 small issue.

The flex hose plastic nut to toilet fill valve had two flange which protruded so that it's easier to tighten the nut with your hands. The protrusion was just enough (about 1 mm too far) to rub against the toilet bowl so that at some point, you can't properly tighten this nut. It was a minor issue. I just took the flex hose out and sawed off the extra plastic. No more leaks finally!

I usually don't like writing reviews like and at the time, I was rather upset. I really don't want people to lose their jobs over stuff like this because to me that's not a win/win. I would rather that corrective action be taken to both address the customer's issues (which they did) and to just have a talk with the guy to let him know how to do it better next time.

I'm increasing my rating because of the following 3 reasons.
1. The manager personally came out to my house to address the issue and refunded me money.
2. The dispatcher calling me after the first re-visit to fix the leaks was a nice surprise since I had already given up on them.
3. They came out as often as needed until my issues were all resolved. In this case, they had to come out 2 more times. They didn't really have to since I wasn't exactly a "large account" or a big customer but they did and I appreciate that.

1
★★★☆☆

04/25/2010 (follow up)
Because of the character limit, I couldn't keep both sections.

I'm writing a follow-up to this review to be fair. I've re-named the title, upped the star rating from 2 to 3, changed the pros/cons and removed the name of the plumber. I was upset at the time and I really shouldn't have named the plumber like that.

Here's what ended up happening. They did finally call me back and scheduled a meeting with the manager. Both the manager and the plumber came out to my place and after I explained the situation, I was refunded $361 or 1/2 of the cost of day-3 which we verbally agreed and I think that was an acceptable gesture.

The next week, they sent the same plumber out to fix the leaks I was having (which by now was no only the toilet fill valve but also the angle stop. Unfortunately, neither of those repairs worked. You can't really tell right away with leaks. They sometimes take a while to re-appear.

At this point, I was ready to just leave this review out here and fix the issue myself. However, to my pleasant surprise, the dispatcher called to see how everything went. I told her and she said that she would send someone back out again. I said only if it's someone else. So they sent the guy who came out to do my area drains back around Jan 2010 and did a really good job. By then, I had both toilet angle valves leaking and the toilet fill valve was still leaking. He replaced all three of those items and all the leaks were finally resolved. Ok well, there was 1 small issue.

The flex hose plastic nut to toilet fill valve had two flange which protruded so that it's easier to tighten the nut with your hands. The protrusion was just enough (about 1 mm too far) to rub against the toilet bowl so that at some point, you can't properly tighten this nut. It was a minor issue. I just took the flex hose out and sawed off the extra plastic. No more leaks finally!

I usually don't like writing reviews like and at the time, I was rather upset. I really don't want people to lose their jobs over stuff like this because to me that's not a win/win. I would rather that corrective action be taken to both address the customer's issues (which they did) and to just have a talk with the guy to let him know how to do it better next time.

I'm increasing my rating because of the following 3 reasons.
1. The manager personally came out to my house to address the issue and refunded me money.
2. The dispatcher calling me after the first re-visit to fix the leaks was a nice surprise since I had already given up on them.
3. They came out as often as needed until my issues were all resolved. In this case, they had to come out 2 more times. They didn't really have to since I wasn't exactly a "large account" or a big customer but they did and I appreciate that.

Pros: They made sure the issues were addressed

Cons: You may not always get their top guys

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Had a plugged bathtub drain. Plumber came out and snaked it and got it draining but it was very slow. Said that he would not guarantee it because something was solid in the line????? Yet it said that he broke up whatever was in the drain. Two days later, same thing. Bathtub stopped draining. Called another service they came out... Snaked it again and it is working better than ever. Called Orange Coast telling them about the problem and asking for at least a partial refund since obviously there is nothing solid in the line. They said that they would get back to us. Never heard from them again. Won't be recommending this company. Superior Plumbing gets my vote
glenda in Santa Ana

0
★☆☆☆☆

Had a plugged bathtub drain. Plumber came out and snaked it and got it draining but it was very slow. Said that he would not guarantee it because something was solid in the line????? Yet it said that he broke up whatever was in the drain. Two days later, same thing. Bathtub stopped draining. Called another service they came out... Snaked it again and it is working better than ever. Called Orange Coast telling them about the problem and asking for at least a partial refund since obviously there is nothing solid in the line. They said that they would get back to us. Never heard from them again. Won't be recommending this company. Superior Plumbing gets my vote
glenda in Santa Ana

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I cannot sy enough positive things about Joey who works for Orange Coast Plumbing. He came to my house to fix a shower valve. He was very polite, very friendly and took time and explained to me what eeded to be done. He fixed the problem right the first time and was very careful inside my house. I have expensive light blue carpet and when I asked that he be careful, he told me that he had booties that he could wear to protect my carpet. i was impressed. After he finished the job, someone from the office called to make sure that everything had been taken care of - talk about Great customer service - Most companies do not take the time to do that anymore. I will recommend this vcompany and Joey in particular as a great company to use.

2
★★★★★

I cannot sy enough positive things about Joey who works for Orange Coast Plumbing. He came to my house to fix a shower valve. He was very polite, very friendly and took time and explained to me what eeded to be done. He fixed the problem right the first time and was very careful inside my house. I have expensive light blue carpet and when I asked that he be careful, he told me that he had booties that he could wear to protect my carpet. i was impressed. After he finished the job, someone from the office called to make sure that everything had been taken care of - talk about Great customer service - Most companies do not take the time to do that anymore. I will recommend this vcompany and Joey in particular as a great company to use.

Pros: Clean Plumbers & Great Customer Service

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I had a water softener line break in my garage and it was flooding everywhere. The lady that I talked to on the phone told me how to turn off my water to stop the flooding and Larry came out and fixed the problem for me

2
★★★★★

I had a water softener line break in my garage and it was flooding everywhere. The lady that I talked to on the phone told me how to turn off my water to stop the flooding and Larry came out and fixed the problem for me

Pros: very nice plumbers

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I had Toby come out to take care of some repairs in bathroom. I was really suprised at how clean and efficient that he was. There were a lot of things that needed to be done so he did part of the work and then came back the next day to finish the job. On the second day he brought Diego with him so that they could get everything taken care of for me. Diego was also very friendly.They explained everything to me and also cleaned up. I am very impressed with them and i will be calliing them the next time that i need a plumber

2
★★★★★

I had Toby come out to take care of some repairs in bathroom. I was really suprised at how clean and efficient that he was. There were a lot of things that needed to be done so he did part of the work and then came back the next day to finish the job. On the second day he brought Diego with him so that they could get everything taken care of for me. Diego was also very friendly.They explained everything to me and also cleaned up. I am very impressed with them and i will be calliing them the next time that i need a plumber

Pros: great plumbing services

Cons: none

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I needed a new faucet for my bathtub, but I really had no idea what would work out best for me. I called and the lady to answered the phone told me that she could send someone over to me to see what I had and that he would be able to show me different options of what I could do. Jeff came out to my house and after looking at what I had and listening to me, showed me several kinds of faucets that I could chose from. I chose the faucet that I wanted and he was able to get it from the supply house and install it that day. He was very helpful to me and patient as well. What really impressed me was that my bathroom was cleaner after he left than it had been before he arrived. I will tell everyone I know about the wonderful service that he gave me. After he left, someone from the office called doing a routine customer service call - That kind of shocked me. I will be using this company again

2
★★★★★

I needed a new faucet for my bathtub, but I really had no idea what would work out best for me. I called and the lady to answered the phone told me that she could send someone over to me to see what I had and that he would be able to show me different options of what I could do. Jeff came out to my house and after looking at what I had and listening to me, showed me several kinds of faucets that I could chose from. I chose the faucet that I wanted and he was able to get it from the supply house and install it that day. He was very helpful to me and patient as well. What really impressed me was that my bathroom was cleaner after he left than it had been before he arrived. I will tell everyone I know about the wonderful service that he gave me. After he left, someone from the office called doing a routine customer service call - That kind of shocked me. I will be using this company again

Pros: Explains everything -quick response time

Cons: None that I can see

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To be truthful the only reason that I called this company is because I kept having my mainline back up about every 6 month and I did not think that the current company that I had been using was doing a good job. .
Larry & Kevin came out and told me I should run a camera down the line to see exactly what the problem was. They told me that my main line had a break in it caused by tree roots and it would continue to give me problems unless I replaced that part of the line. That would have been a big hassel - digging up my yard and part of my driveway. They also told me about another option - Basically they can put a permanent liner into the line that would also take care of the problem, but without tearing everything up. I do not understand why the other company has never told me about this. I will be using this company again and telling everyone that I know about them also

2
★★★★★

To be truthful the only reason that I called this company is because I kept having my mainline back up about every 6 month and I did not think that the current company that I had been using was doing a good job. .
Larry & Kevin came out and told me I should run a camera down the line to see exactly what the problem was. They told me that my main line had a break in it caused by tree roots and it would continue to give me problems unless I replaced that part of the line. That would have been a big hassel - digging up my yard and part of my driveway. They also told me about another option - Basically they can put a permanent liner into the line that would also take care of the problem, but without tearing everything up. I do not understand why the other company has never told me about this. I will be using this company again and telling everyone that I know about them also

Pros: Proactive problem solvers

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I have used this company many times and I am always
pleased with the service that I received. Recently I called in that I needed a plumber early in the day, but I wanted someone there in the afternoon. The appointment that was set up was between 12-3 - WHAT really surprised me was that they called me at about 2:30 and told me that they were running behind schedule but that I could still count on service. They asked if I had a cell phone number that they could contact me on when they actually had someone on the way, that way I was not stuck at home - I really appreciate this consideration, many other companies would not have called and I would have just been waiting. They kept in touch with me and gave me a great price as well

2
★★★★★

I have used this company many times and I am always
pleased with the service that I received. Recently I called in that I needed a plumber early in the day, but I wanted someone there in the afternoon. The appointment that was set up was between 12-3 - WHAT really surprised me was that they called me at about 2:30 and told me that they were running behind schedule but that I could still count on service. They asked if I had a cell phone number that they could contact me on when they actually had someone on the way, that way I was not stuck at home - I really appreciate this consideration, many other companies would not have called and I would have just been waiting. They kept in touch with me and gave me a great price as well

Pros: Good service & office staff that keeps you informed

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This company rocks. You can depend on their plumbers to provide good service. They are friendly and the prices that they charge are fair for the work that is done. I highly recommend them

2
★★★★★

This company rocks. You can depend on their plumbers to provide good service. They are friendly and the prices that they charge are fair for the work that is done. I highly recommend them

Pros: reliable friendly plumbers & fair pricing

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My heater went out suddenly. I called and this company
sent out a really nice guy named Randy to help me out.
He got to my house about 1 hour after I called. It was just a simple problem with the controller on my heater. I felt kind of foolish because I had just forgotten how to use it - he told me not to worry that if I needed help again just to call the office and he would call me back and remind me how to use it if I needed him to do. He was very patient with me and took the time to show me what to do

2
★★★★★

My heater went out suddenly. I called and this company
sent out a really nice guy named Randy to help me out.
He got to my house about 1 hour after I called. It was just a simple problem with the controller on my heater. I felt kind of foolish because I had just forgotten how to use it - he told me not to worry that if I needed help again just to call the office and he would call me back and remind me how to use it if I needed him to do. He was very patient with me and took the time to show me what to do

Pros: Fast & helpful

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I had misc plumbing wortk that needed to be done. I called Orange Coast Plumbing. Dana and Kevin came out and took a look at everything. They gave me an estimate and for a faucet they told me that I had 2 different options. That they could rebuild the faucet or that I could replace it. They explained to me the pros and cons of both. Another company that I had called out said that replacement was my only option. I had them do some of the work right away and I will be calling them out to do the rest of the work

2
★★★★★

I had misc plumbing wortk that needed to be done. I called Orange Coast Plumbing. Dana and Kevin came out and took a look at everything. They gave me an estimate and for a faucet they told me that I had 2 different options. That they could rebuild the faucet or that I could replace it. They explained to me the pros and cons of both. Another company that I had called out said that replacement was my only option. I had them do some of the work right away and I will be calling them out to do the rest of the work

Pros: Honest Technicians

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Not your usual plumbing company. Plumbers are honest, CLEAN & freindly. You can count on this company

2
★★★★★

Not your usual plumbing company. Plumbers are honest, CLEAN & freindly. You can count on this company

Pros: Honest Clean and Reliable

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Recently my little boy used way too much toilet paper and the mess that resulted was a nightmare. I called Orange Coast plumbing and they got right out to take care of the problem - they even took care of cleaning up the bathroom floor. When I thanked Joe for taking care of the mess for me, he was very nice and told me "no problem" It may not have been a big deal to him, but believe me, I am really glad that I did not have to clean up the mess.

2
★★★★★

Recently my little boy used way too much toilet paper and the mess that resulted was a nightmare. I called Orange Coast plumbing and they got right out to take care of the problem - they even took care of cleaning up the bathroom floor. When I thanked Joe for taking care of the mess for me, he was very nice and told me "no problem" It may not have been a big deal to him, but believe me, I am really glad that I did not have to clean up the mess.

Pros: CLEAN AND FRIENDLY PLUMBERS

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While at work my washer hose burst. Talk about a nightmare - I had standing water in every room. I called Orange Coast plumbing at about 5pm, the dispatcher told me how to turn the water off to my house to stop the water and had a plumber out to me by 6. The plumber called a company that came out to take care of all my wet carpeting and getting the water removed and then fixed my washer hose for me.

2
★★★★★

While at work my washer hose burst. Talk about a nightmare - I had standing water in every room. I called Orange Coast plumbing at about 5pm, the dispatcher told me how to turn the water off to my house to stop the water and had a plumber out to me by 6. The plumber called a company that came out to take care of all my wet carpeting and getting the water removed and then fixed my washer hose for me.

Pros: This company provides total coverage

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I own a commercial bakery and sometimes when my air conditioner was on it would trip my electrical breaker. 2 other companies had been out and fiddled with my circuit board, but the problem kkept happening. R.J. came out and told me that the problem was not with my air conditioner but that the circuit breaker itself was not big enough - He installed a breaker that could handle more amps and that fixed the problem. I am very impressed with his expertise and will be calling again

2
★★★★★

I own a commercial bakery and sometimes when my air conditioner was on it would trip my electrical breaker. 2 other companies had been out and fiddled with my circuit board, but the problem kkept happening. R.J. came out and told me that the problem was not with my air conditioner but that the circuit breaker itself was not big enough - He installed a breaker that could handle more amps and that fixed the problem. I am very impressed with his expertise and will be calling again

Pros: Expert electrical and AC technicians

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Orange Coast Plumbing has been taking care of my plumbing needs for almost 10 years. The plumbers are very friendly and are good at what they do. They have done a lot of different jobs for me - small jobs such as clogged toilets and big jobs like sewer lining.
Friendly knowledgable technicians are what you can expect from this company. I especially recommend Dana and Brandon who have done a lot of work for me

2
★★★★★

Orange Coast Plumbing has been taking care of my plumbing needs for almost 10 years. The plumbers are very friendly and are good at what they do. They have done a lot of different jobs for me - small jobs such as clogged toilets and big jobs like sewer lining.
Friendly knowledgable technicians are what you can expect from this company. I especially recommend Dana and Brandon who have done a lot of work for me

Pros: Quality Work

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My elderly parents live with me and must have heat. When the heater suddenly went out late at night I called and the technician had the parts that were needed on his truck and was able to get the heater working for me.
I really appreciate how fast they were able to respond to me and get the job done

2
★★★★★

My elderly parents live with me and must have heat. When the heater suddenly went out late at night I called and the technician had the parts that were needed on his truck and was able to get the heater working for me.
I really appreciate how fast they were able to respond to me and get the job done

Pros: Quick Emergency Service

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I was really impressed with Diego the plumber that was sent out to me. He took time to explain everything to me, did not leave any messes for me to clean up and fixed my leaking kitchen sink quickly. I was very impressed by how friendly he was. I will be using him again. If you are looking for a proffessional company with friendly plumbers then give Orange Coast plumbing a call. Diego is the plumber that came out to my house, but even the office staff sounded like the kind of company that you can depend on

2
★★★★★

I was really impressed with Diego the plumber that was sent out to me. He took time to explain everything to me, did not leave any messes for me to clean up and fixed my leaking kitchen sink quickly. I was very impressed by how friendly he was. I will be using him again. If you are looking for a proffessional company with friendly plumbers then give Orange Coast plumbing a call. Diego is the plumber that came out to my house, but even the office staff sounded like the kind of company that you can depend on

Pros: HELPFUL, CLEAN FRIENDLY

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I cannot say enough positive things about Chris B. the technician that came out to my house. He arrived quickly and took care of my problem ( I had a toilet that ran constantly). I was very impressed with how neat and clean he was - he left the area that he worked on clean and neat - he even wiped off the top of the toilet tank cover. I was also very impressed that he took the extra time to educate me and explain what he had done. I will deifinitely be recommending Orange Coast plumbing and especially Chris B to my family and friends

2
★★★★★

I cannot say enough positive things about Chris B. the technician that came out to my house. He arrived quickly and took care of my problem ( I had a toilet that ran constantly). I was very impressed with how neat and clean he was - he left the area that he worked on clean and neat - he even wiped off the top of the toilet tank cover. I was also very impressed that he took the extra time to educate me and explain what he had done. I will deifinitely be recommending Orange Coast plumbing and especially Chris B to my family and friends

Pros: reliable, clean, knowledgable and polite

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Having hot water at a restaurant literally means the difference between being able to be open or closed.
When this happened last week I called Orange Coast Plumbing and even though it was late in the day, they were able to send a plumber out to me on short notice. The plumber recognized the urgency that I needed hot water ASAP in order to stay open. He was able to get me hot water again quickly so that I could continue to operate. I had used Orange Coast Plumbing in the past and had always been very happy with the service that I had received. How they handled my emergency situation was very Impressive. I recommend this company 100%.

2
★★★★★

Having hot water at a restaurant literally means the difference between being able to be open or closed.
When this happened last week I called Orange Coast Plumbing and even though it was late in the day, they were able to send a plumber out to me on short notice. The plumber recognized the urgency that I needed hot water ASAP in order to stay open. He was able to get me hot water again quickly so that I could continue to operate. I had used Orange Coast Plumbing in the past and had always been very happy with the service that I had received. How they handled my emergency situation was very Impressive. I recommend this company 100%.

Pros: CLEAN QUALITY DEPENDABLE SERVICE

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These guys will steel ya Blind!!!
They came out to fix a clogged main. Larry worked on it for about 1 1/2 hours and said it's fixed $400.00 later but we gotta put a flange on the toilet and that will be another $400.00.

2 days later it was clogged again and I called and talked to Brenda who sent a guy right out. I thought it was great service until he wanted to charge $450.00. Can you imagine?

0
★☆☆☆☆

These guys will steel ya Blind!!!
They came out to fix a clogged main. Larry worked on it for about 1 1/2 hours and said it's fixed $400.00 later but we gotta put a flange on the toilet and that will be another $400.00.

2 days later it was clogged again and I called and talked to Brenda who sent a guy right out. I thought it was great service until he wanted to charge $450.00. Can you imagine?

Pros: Are you kidding?

Cons: Highest Priced Terrible Quality Work

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I called Orange Coast Plumbing to fix my heater. When I called, I was trying to get an idea of how much it would cost to have them repair the heater. All they would say was that there was a $37.50 service call fee that could be applied to the cost of the services. They wouldn't give me a quote for labor but inferred the cost would be around $37.50. I was shocked when they got here and all of a sudden it cost $200 to fix the heater. I would never use this company again.

0
★☆☆☆☆

I called Orange Coast Plumbing to fix my heater. When I called, I was trying to get an idea of how much it would cost to have them repair the heater. All they would say was that there was a $37.50 service call fee that could be applied to the cost of the services. They wouldn't give me a quote for labor but inferred the cost would be around $37.50. I was shocked when they got here and all of a sudden it cost $200 to fix the heater. I would never use this company again.

Pros: They showed up

Cons: They overcharge and won't tell you the cost up front

.

Stay away! These people are crooks and will rob you blind. Moreover, they will harass you until you pay for services they don't serve! BEWARE! DO NOT USE THIS OUTFIT!

0
★☆☆☆☆

Stay away! These people are crooks and will rob you blind. Moreover, they will harass you until you pay for services they don't serve! BEWARE! DO NOT USE THIS OUTFIT!

.

I recently had the opportunity to use Orange Coast plumbing in Santa Ana, for some fairly minor plumbing repairs in my home. My request was that three faucets (which I had already purchased) would be installed in my two bathrooms & one kitchen. My thought for the cost of a job this size was around $300.00, a fair price for labor and parts. Imagine my surprise when the estimate from the plummer came in at almost $1,300.00!!!!! and from here it only gets better....The plummer now tells me that I should also have my drains replaced... and that would only be a mere $495.00 more, for a grand total of $1795.00!!!!. I am a 78 retired senior and believe I was a victiam of overkill. Needless to say I sent the plummer packing.
Unhappy customer, Rich, Westminster, Ca

0
★☆☆☆☆

I recently had the opportunity to use Orange Coast plumbing in Santa Ana, for some fairly minor plumbing repairs in my home. My request was that three faucets (which I had already purchased) would be installed in my two bathrooms & one kitchen. My thought for the cost of a job this size was around $300.00, a fair price for labor and parts. Imagine my surprise when the estimate from the plummer came in at almost $1,300.00!!!!! and from here it only gets better....The plummer now tells me that I should also have my drains replaced... and that would only be a mere $495.00 more, for a grand total of $1795.00!!!!. I am a 78 retired senior and believe I was a victiam of overkill. Needless to say I sent the plummer packing.
Unhappy customer, Rich, Westminster, Ca

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September 11, 2008

So sorry to hear of others that did not have a positive experience with OC Plumbing. Perhaps expectations were not clear from the beginning?

My experience with OPC has been very positive. In fact, of all the plumbers I've dealt with over the years, OCP ranks as one of the best in terms of service, competence and professionalism. Sure, they were not the cheapest, but I did not want cheap. I wanted good quality, experienced service and OCP delivered.

Also, my sister bid out a major project to renovate her 35-year old HVAC system and OCP did an outstanding job, including replacement of the water heater, AC condenser, attic duct work, and much more, right down to vacuuming and cleaning afterwards. Great service!

I would not hesitate to recommend OC Plumbing to anyone.

Kevin

2
★★★★★

September 11, 2008

So sorry to hear of others that did not have a positive experience with OC Plumbing. Perhaps expectations were not clear from the beginning?

My experience with OPC has been very positive. In fact, of all the plumbers I've dealt with over the years, OCP ranks as one of the best in terms of service, competence and professionalism. Sure, they were not the cheapest, but I did not want cheap. I wanted good quality, experienced service and OCP delivered.

Also, my sister bid out a major project to renovate her 35-year old HVAC system and OCP did an outstanding job, including replacement of the water heater, AC condenser, attic duct work, and much more, right down to vacuuming and cleaning afterwards. Great service!

I would not hesitate to recommend OC Plumbing to anyone.

Kevin

Pros: Competent, respectful, professional

Cons: none

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ABSOLUTE WORST SERVICE EVER! Go with anyone but these guys. Not only are they very Rude but they are so unprofessional and disorganized. I cant believe a company that has been around so long made it in the business this long. I was lied to and taken advantage of. Stay clear of them!

0
★☆☆☆☆

ABSOLUTE WORST SERVICE EVER! Go with anyone but these guys. Not only are they very Rude but they are so unprofessional and disorganized. I cant believe a company that has been around so long made it in the business this long. I was lied to and taken advantage of. Stay clear of them!

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I completely disagree with the above review. My husband's company uses this company all the time, and finds them reliable, fair, and honest. We have also used them multiple times at our home in Tustin, and all experiences have been identical. They are our go to plumbers, and are excellent in my opinion. I mentioned the above review to them and suggested they attempt to correct it. The Santa Ana office is the one we use.

2
★★★★★

I completely disagree with the above review. My husband's company uses this company all the time, and finds them reliable, fair, and honest. We have also used them multiple times at our home in Tustin, and all experiences have been identical. They are our go to plumbers, and are excellent in my opinion. I mentioned the above review to them and suggested they attempt to correct it. The Santa Ana office is the one we use.

Pros: Reliable, fair, creative problem solvers

Cons: none

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After visiting a website, I got a call from Orange Coast Plumbing and arranged for a plumber to come and fix a leaky faucet that I was unable to fix. He arrived on time, but things went downhill from there. He didn't appear to know much than I do about plumbing. He didn't recognize the type of fixture. (New withing the last few years.) He left to find a suitable washer. After going a number of places including Ace Hardware were I have already been. He informed my he couldn't find a proper washer and couldn't fix the leak. He suggested I drive to a plumbing supply 15 miles away in Garden Grove and charged me $ 150. What would you do if this happened to you. I will never do business with Orange Coast Plumbing and recommend that anyone else do the same

0
★☆☆☆☆

After visiting a website, I got a call from Orange Coast Plumbing and arranged for a plumber to come and fix a leaky faucet that I was unable to fix. He arrived on time, but things went downhill from there. He didn't appear to know much than I do about plumbing. He didn't recognize the type of fixture. (New withing the last few years.) He left to find a suitable washer. After going a number of places including Ace Hardware were I have already been. He informed my he couldn't find a proper washer and couldn't fix the leak. He suggested I drive to a plumbing supply 15 miles away in Garden Grove and charged me $ 150. What would you do if this happened to you. I will never do business with Orange Coast Plumbing and recommend that anyone else do the same

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