Airnex Communications Inc

★☆☆☆☆

About Airnex Communications Inc

Communications & Utilities

Communications & Utilities
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1.0 4
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I called six times in a month and they charged for 10 calls. They also charged me hefty taxes. If you want to lose money then choose this company. They cheat people.

1
★☆☆☆☆

I called six times in a month and they charged for 10 calls. They also charged me hefty taxes. If you want to lose money then choose this company. They cheat people.

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Cheat all the time with calling time. Bad quality. Never return phone calls. Cheat with invoices: apply every time late fee - when I pay instantly after receiving invoice. I will report to authorities. This business must be closed forever.

0
★☆☆☆☆

Cheat all the time with calling time. Bad quality. Never return phone calls. Cheat with invoices: apply every time late fee - when I pay instantly after receiving invoice. I will report to authorities. This business must be closed forever.

Pros: none

Cons: cheating, bad service, no responce

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First of all - poor connection quality. That is not too surprising for the company advertising cheap rates. What is really bad in my opinion - they cheat on the amount of minutes I talked. I noticed it on my first bill. What they did - convert few really short talks to a long ones (like 30 min long). Called them with a complain - got promise of call back. And never received one. Got my second bill - the same story. Basically they make up for the low rates. Instead of paying 4c I paid around 6c per min. BTW, previuosly I encoutered very similar scam in the company call NECC Communications. Are they from the same root? Needless to say I am not staying with such a dishonest company.
Regards,

0
★☆☆☆☆

First of all - poor connection quality. That is not too surprising for the company advertising cheap rates. What is really bad in my opinion - they cheat on the amount of minutes I talked. I noticed it on my first bill. What they did - convert few really short talks to a long ones (like 30 min long). Called them with a complain - got promise of call back. And never received one. Got my second bill - the same story. Basically they make up for the low rates. Instead of paying 4c I paid around 6c per min. BTW, previuosly I encoutered very similar scam in the company call NECC Communications. Are they from the same root? Needless to say I am not staying with such a dishonest company.
Regards,

Cons: Poor connection quality and CHEATING

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Contacted Airnex Sales person (Ms. Vaji) in mid July-08 regarding their overseas program. My 1st question was the quality of the line and if I can try their services (using a calling card first) Ms. Vaji assured me that the quality of the line is very good. So I agreed to switch from AT&T to Airnex. So far the experience has not met my expectations. I knew that I will not get the same quality as I got from AT&T for overseas calls, but the lack of quality does not justify 30-40 cents per minute that I save. I hardly can get a connection for calls to Iran and when I get a connection either the quality is bad or the line drops after couple of minutes.

I have contacted Ms. Vaji and Airnex support and basically after the 3rd call they are telling me this is what you get for a discount service. Ms. Vaji's attitude lacks professionalism and credibility.

0
★☆☆☆☆

Contacted Airnex Sales person (Ms. Vaji) in mid July-08 regarding their overseas program. My 1st question was the quality of the line and if I can try their services (using a calling card first) Ms. Vaji assured me that the quality of the line is very good. So I agreed to switch from AT&T to Airnex. So far the experience has not met my expectations. I knew that I will not get the same quality as I got from AT&T for overseas calls, but the lack of quality does not justify 30-40 cents per minute that I save. I hardly can get a connection for calls to Iran and when I get a connection either the quality is bad or the line drops after couple of minutes.

I have contacted Ms. Vaji and Airnex support and basically after the 3rd call they are telling me this is what you get for a discount service. Ms. Vaji's attitude lacks professionalism and credibility.

Pros: cheap

Cons: cheap service and quality

 

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