BMW of Spokane

★★☆☆☆
  • 215 E Montgomery Ave

    Spokane, WA 99207

    Map & Directions
  • 509-458-3288

About BMW of Spokane

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • BMW
  • BMW
  • BMW
  • BMW
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  • BMW
Details
  • BMW
  • Subaru
Hours
M-W 8:30am-7pm, Th 7:45am-5:30pm, F 9am-9pm, Sa 9am-6pm, Su Closed
Phones
  • Fax (509-744-1108)
2.0 3
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Steer clear of the BMW service deaprtment. They were identifying unecessary repairs on a complete replacement of power steering unit for my 740i. When I took it to an independent automotive service provider they showed me where a clamp had come loose on a hose. Buyer beware.

1
★☆☆☆☆

Steer clear of the BMW service deaprtment. They were identifying unecessary repairs on a complete replacement of power steering unit for my 740i. When I took it to an independent automotive service provider they showed me where a clamp had come loose on a hose. Buyer beware.

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I had my timing belt replaced after which my car overheated while driving home. They failed to hook up my fans; after taking my car to a local mechanic I returned to Camp and asked them to pay for damages. I was notified by more than one mechanic from alternate dealerships that when replacing a timing belt the customer should be asked if they want the cam seal and the water pump replaced also. Not quite a year after repair to the timing belt my cam seal started excessively leaking oil and had to be replaced. It cost me just 360 dollars in labor at a dealer across the state, this could have been avoided on day one. One takes their car to be serviced in order to prevent multiple extensive repairs. In speaking with David James the service manager, I was basically told that other dealerships were trying to rob me blind, but the funniest part is that I paid them over $200 to fix a problem and not a year later I am paying total in parts and labor just for the cam seal $415 that could have been fixed. Also he was a very rude gentleman and proceeded to laugh during the our conversation.

PROS: I will never take my car here again so I will always get better service
CONS: On two seperate occasions Camp was very rude and difficult to deal with

1
★☆☆☆☆

I had my timing belt replaced after which my car overheated while driving home. They failed to hook up my fans; after taking my car to a local mechanic I returned to Camp and asked them to pay for damages. I was notified by more than one mechanic from alternate dealerships that when replacing a timing belt the customer should be asked if they want the cam seal and the water pump replaced also. Not quite a year after repair to the timing belt my cam seal started excessively leaking oil and had to be replaced. It cost me just 360 dollars in labor at a dealer across the state, this could have been avoided on day one. One takes their car to be serviced in order to prevent multiple extensive repairs. In speaking with David James the service manager, I was basically told that other dealerships were trying to rob me blind, but the funniest part is that I paid them over $200 to fix a problem and not a year later I am paying total in parts and labor just for the cam seal $415 that could have been fixed. Also he was a very rude gentleman and proceeded to laugh during the our conversation.

PROS: I will never take my car here again so I will always get better service
CONS: On two seperate occasions Camp was very rude and difficult to deal with

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The sales associates at Camp Subaru are very respectful while also helpful. They aren't the least bit pushy. They provide you with quality service on a great vehicle.

4
★★★★☆

The sales associates at Camp Subaru are very respectful while also helpful. They aren't the least bit pushy. They provide you with quality service on a great vehicle.

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Message from BMW of Spokane

Looking for a BMW dealership near you? Experience a precisely crafted blend of sport and luxury. At BMW of Spokane in Spokane, we pride ourselves on customer service and strive to make the car buying experience as easy as possible. Whether you're a lifelong BMW owner or it's your first time behind the wheel of one, our team will help you find the perfect BMW for you. Visit your nearest BMW Center at 215 E Montgomery Ave today to test drive your dream BMW. The Ultimate Driving Machine awaits you.

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