M & M Environmental

★★★★★

Professional Services

Professional Services
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We used M&M after we found bed bugs in our Hoboken apartment. They were thorough, professional and always available via phone to provide guidance. They really understood how traumatic a bed bug infestation could be and were very helpful throughout the process. And, best of all, we've been bed bug free since they treated our apartment. Also, their free insect identification service (ran out of their Lower East Side office) has been especially helpful in the post-treatment monitoring process. Overall, we couldn't recommend M&M more highly.

2
★★★★★

We used M&M after we found bed bugs in our Hoboken apartment. They were thorough, professional and always available via phone to provide guidance. They really understood how traumatic a bed bug infestation could be and were very helpful throughout the process. And, best of all, we've been bed bug free since they treated our apartment. Also, their free insect identification service (ran out of their Lower East Side office) has been especially helpful in the post-treatment monitoring process. Overall, we couldn't recommend M&M more highly.

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I had a bedbug bite at the end of the summer, and then had my apartment building inspect and exterminate my apartment. The exterminators charged me so much money to pack and organize my apartment prior to the extermination. They exterminated my apt. two times and indicated that I still tested positive by their canine. Their canines were not NESDCA certified.

I decided to hire M&M for a canine inspection that same day.Derek spoke to me for so long on the phone, and was so friendly and informative. Stanley, the handler showed up with Speckles. He was very professional, explained everything to me, and informed me that I didn't have bedbugs any longer. I plan on using M&M every few months to inspect my apt. because I the past few months dealing with this issue has been mentally and financially draining. I would highly recommend them.

2
★★★★★

I had a bedbug bite at the end of the summer, and then had my apartment building inspect and exterminate my apartment. The exterminators charged me so much money to pack and organize my apartment prior to the extermination. They exterminated my apt. two times and indicated that I still tested positive by their canine. Their canines were not NESDCA certified.

I decided to hire M&M for a canine inspection that same day.Derek spoke to me for so long on the phone, and was so friendly and informative. Stanley, the handler showed up with Speckles. He was very professional, explained everything to me, and informed me that I didn't have bedbugs any longer. I plan on using M&M every few months to inspect my apt. because I the past few months dealing with this issue has been mentally and financially draining. I would highly recommend them.

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I want anyone interested to know just how much I relied on M&M Environmental and how excellent a company it is !

I couldn't wish for a more reliable, friendly, helpful, professional and downright wonderful company to help me with my bedbug infestation.

It's a disturbing situation to find out and have to treat for bedbugs, but from the very first contact with M&M Environmental, I knew my apartment was in great hands. M&M provided the most professional and caring service, from their recommendation for the canine inspection through treatment recommendation, treatment and all the help the office and staff provided in between.

I just can't say enough how safe I feel having used M&M for my apartment. I trust this company implicitly. At times it was confusing and upsetting to be dealing with the problem, but everyone at M&M Environmental always provided superlative service and help; first, last and in between !

I couldn't recommend this company more highly. If you want the best in service and success, you will do yourself a favor and you will never regret using M&M Environmental.

2
★★★★★

I want anyone interested to know just how much I relied on M&M Environmental and how excellent a company it is !

I couldn't wish for a more reliable, friendly, helpful, professional and downright wonderful company to help me with my bedbug infestation.

It's a disturbing situation to find out and have to treat for bedbugs, but from the very first contact with M&M Environmental, I knew my apartment was in great hands. M&M provided the most professional and caring service, from their recommendation for the canine inspection through treatment recommendation, treatment and all the help the office and staff provided in between.

I just can't say enough how safe I feel having used M&M for my apartment. I trust this company implicitly. At times it was confusing and upsetting to be dealing with the problem, but everyone at M&M Environmental always provided superlative service and help; first, last and in between !

I couldn't recommend this company more highly. If you want the best in service and success, you will do yourself a favor and you will never regret using M&M Environmental.

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Wonderful service and incredibly patient to answer any and all questions I had! Had bites and found a bug by my bed - fearing bed bugs, left a message with M&M at 11 pm, expecting to have to wait all night without any answers, but immediately received a call from Tim who offered to ID the bug by phone and set up an appointment for the next morning if needed.\r
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Next morning, Loren came over with his dog to inspect (nothing, thankfully!) on time. My list of questions was long and paranoid - he answered all of them patiently and even took the bug back to the office to ID and follow up via email within the hour. \r
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Tim continued to follow up to make sure that I didn't have bites or any additional concerns. \r
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Only ""good to know"" beforehand is that the dogs can't inspect in loft areas (need to be able to be walked). If for any reason that could be the source, don't pay the $250+ for the dog service. \r
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Would definitely recommend them! \r

2
★★★★★

Wonderful service and incredibly patient to answer any and all questions I had! Had bites and found a bug by my bed - fearing bed bugs, left a message with M&M at 11 pm, expecting to have to wait all night without any answers, but immediately received a call from Tim who offered to ID the bug by phone and set up an appointment for the next morning if needed.\r
\r
Next morning, Loren came over with his dog to inspect (nothing, thankfully!) on time. My list of questions was long and paranoid - he answered all of them patiently and even took the bug back to the office to ID and follow up via email within the hour. \r
\r
Tim continued to follow up to make sure that I didn't have bites or any additional concerns. \r
\r
Only ""good to know"" beforehand is that the dogs can't inspect in loft areas (need to be able to be walked). If for any reason that could be the source, don't pay the $250+ for the dog service. \r
\r
Would definitely recommend them! \r

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When I found a bug in my bedroom, I freaked out and found M&M online. I spoke to Adam who instructed me on how to take a close-up photo of the ugly bug and email it to him for identification. Within 5 minutes, he phoned me back to inform me that the bug found was a spider and not a bed bug. He calmly explained to me that the spider was harmless and that I had nothing to fear and that a canine inspection was not necessary.

I appreciate his honesty and him not up-selling me any service. When I do need an inspection for bed bugs, I will definitely call them in the future. Thank you Adam!

2
★★★★★

When I found a bug in my bedroom, I freaked out and found M&M online. I spoke to Adam who instructed me on how to take a close-up photo of the ugly bug and email it to him for identification. Within 5 minutes, he phoned me back to inform me that the bug found was a spider and not a bed bug. He calmly explained to me that the spider was harmless and that I had nothing to fear and that a canine inspection was not necessary.

I appreciate his honesty and him not up-selling me any service. When I do need an inspection for bed bugs, I will definitely call them in the future. Thank you Adam!

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Definitely a world class company. Very knowledgable and friendly staff. Phone them because a bed bug scare and they basically calmly explained to me that I didn't have a problem based on what I found. While I didn't actually hired them, they provided excellent free consultation. Amazing service. Thank you!

5
★★★★★

Definitely a world class company. Very knowledgable and friendly staff. Phone them because a bed bug scare and they basically calmly explained to me that I didn't have a problem based on what I found. While I didn't actually hired them, they provided excellent free consultation. Amazing service. Thank you!

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After reading their reviews, I had to call them. We have been try to get rid of a super bad mice problem for 3 months. Our landlord hired 2 companies and they tried to plug up the holes but the problem keep getting worst. Finally, we took matters into our own hands and found M&M. They were very professional on the phone and were able sent a team over the next morning. They spend over 3 1/2 hours pulling out appliances and sealing up the holes. Finally, a company that knows what they are doing! The downside is that they're not cheap but at least we don't have to live like animals anymore. \r
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Thank you!

2
★★★★★

After reading their reviews, I had to call them. We have been try to get rid of a super bad mice problem for 3 months. Our landlord hired 2 companies and they tried to plug up the holes but the problem keep getting worst. Finally, we took matters into our own hands and found M&M. They were very professional on the phone and were able sent a team over the next morning. They spend over 3 1/2 hours pulling out appliances and sealing up the holes. Finally, a company that knows what they are doing! The downside is that they're not cheap but at least we don't have to live like animals anymore. \r
\r
Thank you!

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Great company. No car salesmen talk or upselling with them. We hired to them inspect our home for bed bugs. Within a few hours, Jason and Dexter came over and located our problem. At least now we know we're not crazy. Our building exterminator wouldn't treat without any physical proof but with Dexter's help, we found the bedbugs hiding behind the headboard. Not once did they tried to sell us their treatment service to us - thank you. We threw away our mattress and had our landlord's exterminator sprayed. We are very happy to find a honest inspection company to help us.

5
★★★★★

Great company. No car salesmen talk or upselling with them. We hired to them inspect our home for bed bugs. Within a few hours, Jason and Dexter came over and located our problem. At least now we know we're not crazy. Our building exterminator wouldn't treat without any physical proof but with Dexter's help, we found the bedbugs hiding behind the headboard. Not once did they tried to sell us their treatment service to us - thank you. We threw away our mattress and had our landlord's exterminator sprayed. We are very happy to find a honest inspection company to help us.

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1 out of 1 people found this review helpful.

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I got their name from a friend,she said they were very professional and knew what they were doing.\r
I was at my wits end when I spoke to Derick at M&M.My new neighbor was infested with bedbugs and sure enough they soon took over my apt .I was getting no where with the building management treating the building properly.I couldn't deal with the stress, I wasn't sleeping ,its a long story but you get the idea.. I ended up just leaving as it looked like the nightmare was going to go on and on.All I had was a bag of clean cloths.I quarantined my laptop and a couple of other items which Derick kindly offered to have one of the dogs check if I brought the items to their office.Champ gave me the all clear on these items, thankfully.It meant so much to me after loosing everything else.Derick helped me so much the couple of times I spoke to him on the phone, And the staff were warm and friendly that day I went to the office.After all the trauma,it meant a lot to me.\r
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I

2
★★★★☆

I got their name from a friend,she said they were very professional and knew what they were doing.\r
I was at my wits end when I spoke to Derick at M&M.My new neighbor was infested with bedbugs and sure enough they soon took over my apt .I was getting no where with the building management treating the building properly.I couldn't deal with the stress, I wasn't sleeping ,its a long story but you get the idea.. I ended up just leaving as it looked like the nightmare was going to go on and on.All I had was a bag of clean cloths.I quarantined my laptop and a couple of other items which Derick kindly offered to have one of the dogs check if I brought the items to their office.Champ gave me the all clear on these items, thankfully.It meant so much to me after loosing everything else.Derick helped me so much the couple of times I spoke to him on the phone, And the staff were warm and friendly that day I went to the office.After all the trauma,it meant a lot to me.\r
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I

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I wish I would have know about M and M Pest Control prior to moving. The nightmare began in June 2010 when neighboring units infected my apartment with bed bugs. The landlord was not proactive so I panicked and moved.

Had Champ and Danny come in to inspect new apartment in September and YEP I brought some with me. Hired M and M to exterminate and they did an unbelievable job. I had Dexter come in again in January to check and got the green light. I have to stress Raymond who was unbelievably gracious said I probably would not need the dog again (he didn't want me to incur any additional cost). These guys are honest and really want to help.

I can't tell you how annoying I was with question after question and Raymond and at times Tim were terrific. When it's all said and done the move and new furniture had cost me so much money and stress so while some say they may be expensive in the long run they would have saved me $25,000 if I had used them in the first place. You get what you pay for and these guys are wonderful.

2
★★★★★

I wish I would have know about M and M Pest Control prior to moving. The nightmare began in June 2010 when neighboring units infected my apartment with bed bugs. The landlord was not proactive so I panicked and moved.

Had Champ and Danny come in to inspect new apartment in September and YEP I brought some with me. Hired M and M to exterminate and they did an unbelievable job. I had Dexter come in again in January to check and got the green light. I have to stress Raymond who was unbelievably gracious said I probably would not need the dog again (he didn't want me to incur any additional cost). These guys are honest and really want to help.

I can't tell you how annoying I was with question after question and Raymond and at times Tim were terrific. When it's all said and done the move and new furniture had cost me so much money and stress so while some say they may be expensive in the long run they would have saved me $25,000 if I had used them in the first place. You get what you pay for and these guys are wonderful.

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Was having a major meltdown about whether I had bedbugs after having been bitten by something during the night. I bought a magnifying glass and SCOURED the mattress and wooden frame. Having found some bugs I taped them to scotch tape and studied the pics online. Were they, weren't they? I was driving myself nuts and already adding up the costs of a super cleanup of my dusty Bowery loft. Called M&M because I liked the eco friendly aspect (who wants to inhale toxic fumes after the misery of a bedbug invasion). M&M told me to come on down to have a look at my specimens. I went with a New Yorkers suspicion that even if these were harmless mites that they would say they were bedbugs just to get the gig. Well I was wrong. A very pleasant young guy stuck them under a major magnifier and after studying them for a time told me they were carpet beetles. Bad for the fine linens but don't bite and easy to get rid of. He showed me some online pics to confirm his diagnosis. I was so impressed by his forthrightness and honesty that I thought that were I ever to actually get bed bugs I would definitely work with them. Good luck to all sufferers out there, a blessing on your homes. MC

2
★★★★★

Was having a major meltdown about whether I had bedbugs after having been bitten by something during the night. I bought a magnifying glass and SCOURED the mattress and wooden frame. Having found some bugs I taped them to scotch tape and studied the pics online. Were they, weren't they? I was driving myself nuts and already adding up the costs of a super cleanup of my dusty Bowery loft. Called M&M because I liked the eco friendly aspect (who wants to inhale toxic fumes after the misery of a bedbug invasion). M&M told me to come on down to have a look at my specimens. I went with a New Yorkers suspicion that even if these were harmless mites that they would say they were bedbugs just to get the gig. Well I was wrong. A very pleasant young guy stuck them under a major magnifier and after studying them for a time told me they were carpet beetles. Bad for the fine linens but don't bite and easy to get rid of. He showed me some online pics to confirm his diagnosis. I was so impressed by his forthrightness and honesty that I thought that were I ever to actually get bed bugs I would definitely work with them. Good luck to all sufferers out there, a blessing on your homes. MC

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We were freaked out when I found a bug in my bed - I was sure it was a bedbug, But as a public health professional I was aware that there could be outfits that would take advantage and do a job we dont need.
I saw that M+M had a bug ID service , one of the few in NYC ( at no charge ) and called M+M . Raymond was very helpful and I got the bug to them - the next day we spoke and ( whew!) it was only a spider.
Saved us a huge hassle , expense and they couldnt have been nicer or more professional.
Thanks raymond !!
ernie

2
★★★★★

We were freaked out when I found a bug in my bed - I was sure it was a bedbug, But as a public health professional I was aware that there could be outfits that would take advantage and do a job we dont need.
I saw that M+M had a bug ID service , one of the few in NYC ( at no charge ) and called M+M . Raymond was very helpful and I got the bug to them - the next day we spoke and ( whew!) it was only a spider.
Saved us a huge hassle , expense and they couldnt have been nicer or more professional.
Thanks raymond !!
ernie

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This weekend I started finding strange bugs near my bed and got very anxious. After finding M&M on google, I left a message for Tim, who gave me his e-mail address for me to send a high resolution photo of the insects. Within 10 minutes he had written me back and told me precisely what sort of insects they were (not bedbugs but cockroach nymphs). He was knowledgeable and wonderfully responsive. I will definitely use M&M for any future needs.

2
★★★★★

This weekend I started finding strange bugs near my bed and got very anxious. After finding M&M on google, I left a message for Tim, who gave me his e-mail address for me to send a high resolution photo of the insects. Within 10 minutes he had written me back and told me precisely what sort of insects they were (not bedbugs but cockroach nymphs). He was knowledgeable and wonderfully responsive. I will definitely use M&M for any future needs.

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I started to find little brown bugs a month ago thinking they were odd new kinds of roaches. Replaced my combat baits and they still appeared and the infestation grew. I'm going out of my mind and finally I find out online one night that they might carpet beetles. At 9pm I call up Orkin and Terminex and they both suggest that my situation is pretty dire and insist that I set up an immediate appointment for the next morning that will cost a few hundred dollars and then I would need a few more sessions each season for at least a year costing about a few hundred dollars each time. My sister suggests I look locally and for an eco solution. I stumble across M&M on google and leave a frantic message on their answering service expecting to hear a call the next day. I get a call back at 11pm from Tim the founder and he calms me down and walks me through all the various types of beetles it might be and the levels of severity. By 1am I've sent Tim a blown up image of the insect and we find out thankfully it's a cigarette beetle! Never in all that time did Tim hard sell me into extermination. He recommended the various steps and methods that I could choose. The next morning I follow Tim's directions to find the source of the infestation ( Gross!), call him up to schedule an extermination that afternoon.

The M&M team that came in were so professional and understanding and eased my concerns as well as my family's concerns and they used environmental extermination methods. They were extremely through and mindful of my home and personal belongings.

No one plans ahead of time to look for this type of service in advance when these daunting situations happen. And I never expect the level professionalism and care I received. I am so utterly grateful I found M&M Pest Control I'm telling everyone and even referred them to my landlord!

2
★★★★★

I started to find little brown bugs a month ago thinking they were odd new kinds of roaches. Replaced my combat baits and they still appeared and the infestation grew. I'm going out of my mind and finally I find out online one night that they might carpet beetles. At 9pm I call up Orkin and Terminex and they both suggest that my situation is pretty dire and insist that I set up an immediate appointment for the next morning that will cost a few hundred dollars and then I would need a few more sessions each season for at least a year costing about a few hundred dollars each time. My sister suggests I look locally and for an eco solution. I stumble across M&M on google and leave a frantic message on their answering service expecting to hear a call the next day. I get a call back at 11pm from Tim the founder and he calms me down and walks me through all the various types of beetles it might be and the levels of severity. By 1am I've sent Tim a blown up image of the insect and we find out thankfully it's a cigarette beetle! Never in all that time did Tim hard sell me into extermination. He recommended the various steps and methods that I could choose. The next morning I follow Tim's directions to find the source of the infestation ( Gross!), call him up to schedule an extermination that afternoon.

The M&M team that came in were so professional and understanding and eased my concerns as well as my family's concerns and they used environmental extermination methods. They were extremely through and mindful of my home and personal belongings.

No one plans ahead of time to look for this type of service in advance when these daunting situations happen. And I never expect the level professionalism and care I received. I am so utterly grateful I found M&M Pest Control I'm telling everyone and even referred them to my landlord!

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This company has good customer service and their technicians know what they are doing. Pauline was helpful and patient on the phone. I felt bad for asking her so many questions. I am glad I chose them. I recommended them to my friend and she is happy with their service too. Thank you.

2
★★★★★

This company has good customer service and their technicians know what they are doing. Pauline was helpful and patient on the phone. I felt bad for asking her so many questions. I am glad I chose them. I recommended them to my friend and she is happy with their service too. Thank you.

Pros: good customer service

Cons: NA

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Finding M&M was a God send after much consultation with other pest control companies. After speaking with Tim, (on a Saturday morning) I ended my search for a pest control company. He was so patient even though I had so many questions and concerns. He assured me that my family and I would get over this nightmare. He explained M&M's treatment method, which was very different from what I heard before and made a lot of sense. He explained the behavior of bedbugs and I knew then that I needed to treat more than the source of the infestation in my daughter's room., although other companies advised just treating that room. Within a day or so of speaking to Tim, I started getting bitten in my room so they had started to travel in my home. Thanks Tim. I am now bedbug free. Overall, M&M has great customer service and a program that really works. I highly recommend this company.

2
★★★★★

Finding M&M was a God send after much consultation with other pest control companies. After speaking with Tim, (on a Saturday morning) I ended my search for a pest control company. He was so patient even though I had so many questions and concerns. He assured me that my family and I would get over this nightmare. He explained M&M's treatment method, which was very different from what I heard before and made a lot of sense. He explained the behavior of bedbugs and I knew then that I needed to treat more than the source of the infestation in my daughter's room., although other companies advised just treating that room. Within a day or so of speaking to Tim, I started getting bitten in my room so they had started to travel in my home. Thanks Tim. I am now bedbug free. Overall, M&M has great customer service and a program that really works. I highly recommend this company.

Pros: Excellent service and great technicians

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After careful research, we found M & M Pest Control. We chose them because they are certified to be environmentally friendly and that was very important to us. We have 3 children and a lab so poison and traps were not alternatives. We spoke to Shawn for 30 minutes on the telephone and she answered all our questions. The uniformed team that arrived was very courteous and efficient unlike the exterminators that regularly service our building. They diligently sealed all entry holes in our apartment and carefully moved the furniture and appliances back. We have been mice-free ever since and we are very happy we found them. Thank you!

2
★★★★★

After careful research, we found M & M Pest Control. We chose them because they are certified to be environmentally friendly and that was very important to us. We have 3 children and a lab so poison and traps were not alternatives. We spoke to Shawn for 30 minutes on the telephone and she answered all our questions. The uniformed team that arrived was very courteous and efficient unlike the exterminators that regularly service our building. They diligently sealed all entry holes in our apartment and carefully moved the furniture and appliances back. We have been mice-free ever since and we are very happy we found them. Thank you!

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I had just moved into a new apartment and realized I was not alone....I had some new roommates in the form of mice. Needless to say, I am new to NYC and this was something I was completely unprepared to deal with. I contacted M&M and they made an appearance the very same day. They were able to point out the weak areas and crevices behind appliances and on the baseboards and fill them with a sealant. They did a full sweep of the entire apartment and were able to avoid spraying pesticides everywhere, as I did not want to be trapped inside an apartment filled with poison for weeks. At the end of the experience, I felt extremely confident in the level of service that I was provided and have not seen any other creatures (fury or otherwise) since. Thank you M&M.

2
★★★★★

I had just moved into a new apartment and realized I was not alone....I had some new roommates in the form of mice. Needless to say, I am new to NYC and this was something I was completely unprepared to deal with. I contacted M&M and they made an appearance the very same day. They were able to point out the weak areas and crevices behind appliances and on the baseboards and fill them with a sealant. They did a full sweep of the entire apartment and were able to avoid spraying pesticides everywhere, as I did not want to be trapped inside an apartment filled with poison for weeks. At the end of the experience, I felt extremely confident in the level of service that I was provided and have not seen any other creatures (fury or otherwise) since. Thank you M&M.

Pros: Quick, knowledgable, Experienced

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My life have been a living hell for 13 months since being infected with bedbugs. Having the worst landlord in the New York City doesn't help. Fortunately I live in a rent stabilized apartment in the East Village but that is probably the reason my landlord couldn't care less about my bedbug problem. He sent 2 different, yet equally horrible, exterminators to treat the apartment but all they did was sprayed for 15 minutes and tell me to wait for the bedbugs to go away. Both came at least 3 times but the problem just got worst. I decided to bite the bullet and hired my own exterminator thinking that would solve the problem since they sounded knowledgeable on the telephone. Unfortunately, that was $800 I will never see again and the problem persisted for several more months.

Finally after doing research online and having speak to Dr. Lou Sorkin at the Museum of Natural History, I decided to contact M&M. They were exceptionally helpful and seem to have a completely different approach to eliminating bedbugs. After talking to them for 3 weeks, I hired them and all I can say is that they are simply the best exterminators for treating bed bugs. From getting bites every night to zero bites. They treated my apartment 4 months ago in November and I have not had a single bite since they completed their treatments. I could have written this review sooner but I wanted to wait to make there were no more bedbugs.

What I also like about them is that their program was very aggressive and environmentally friendly. If you're looking for the best in killing bedbugs, look no further and contact M&M.

2
★★★★★

My life have been a living hell for 13 months since being infected with bedbugs. Having the worst landlord in the New York City doesn't help. Fortunately I live in a rent stabilized apartment in the East Village but that is probably the reason my landlord couldn't care less about my bedbug problem. He sent 2 different, yet equally horrible, exterminators to treat the apartment but all they did was sprayed for 15 minutes and tell me to wait for the bedbugs to go away. Both came at least 3 times but the problem just got worst. I decided to bite the bullet and hired my own exterminator thinking that would solve the problem since they sounded knowledgeable on the telephone. Unfortunately, that was $800 I will never see again and the problem persisted for several more months.

Finally after doing research online and having speak to Dr. Lou Sorkin at the Museum of Natural History, I decided to contact M&M. They were exceptionally helpful and seem to have a completely different approach to eliminating bedbugs. After talking to them for 3 weeks, I hired them and all I can say is that they are simply the best exterminators for treating bed bugs. From getting bites every night to zero bites. They treated my apartment 4 months ago in November and I have not had a single bite since they completed their treatments. I could have written this review sooner but I wanted to wait to make there were no more bedbugs.

What I also like about them is that their program was very aggressive and environmentally friendly. If you're looking for the best in killing bedbugs, look no further and contact M&M.

Pros: Effective, Friendly and Green

Cons: Not the Cheapest

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After dealing with bedbugs for six months and a long rent strike, our landlord finally hired a real company that knows what they are doing. M&M held a meeting in our lobby and outlined their treatment plan and addressed all our concerns. Everyone in the building was very impressed with their patience and calmness. The exterminators that treated my apartments were also courteous and knowledgeable. I especially like the fact that they used eco-friendly insecticide and instant freeze gas. Overall, I am very happy with M&M and wish our landlord had hired them in the beginning.

2
★★★★★

After dealing with bedbugs for six months and a long rent strike, our landlord finally hired a real company that knows what they are doing. M&M held a meeting in our lobby and outlined their treatment plan and addressed all our concerns. Everyone in the building was very impressed with their patience and calmness. The exterminators that treated my apartments were also courteous and knowledgeable. I especially like the fact that they used eco-friendly insecticide and instant freeze gas. Overall, I am very happy with M&M and wish our landlord had hired them in the beginning.

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We found a small red bug that looked like a bedbug in our son's crib. With everything in the media, we panic and started phoning every exterminator in the directory. We finally called M&M and fortunately someone was still in the office at 7:30pm. Realizing how startled we were, they offered to wait for us to bring them the sample to analyze. Our cab ride to the Orchard Street took 35 minutes and they waited patiently. To our display, the bug was confirmed to be a bedbug under the microscope. What came as another surprise was their free consultation as to what to do next. They even recommended that we contact our landlord and work with their extermination to save money which we did end up doing. While we are technically not their clients, we wish every company is as committed as M&M in helping people.

2
★★★★★

We found a small red bug that looked like a bedbug in our son's crib. With everything in the media, we panic and started phoning every exterminator in the directory. We finally called M&M and fortunately someone was still in the office at 7:30pm. Realizing how startled we were, they offered to wait for us to bring them the sample to analyze. Our cab ride to the Orchard Street took 35 minutes and they waited patiently. To our display, the bug was confirmed to be a bedbug under the microscope. What came as another surprise was their free consultation as to what to do next. They even recommended that we contact our landlord and work with their extermination to save money which we did end up doing. While we are technically not their clients, we wish every company is as committed as M&M in helping people.

Pros: Helpful, professional

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i don't have any particular complaints with m&m. but i find the bed bug dog product dubious where the inspector does not do a visual confirmation, which m&m does not do. if the dog is so damn good, then it should be easy for the inspector to take a quick look to search for a bug.

the dog tapped something like 7 locations, despite the absence of visual confirmation of anything. i know the bugs are hard to find, but no fecal matter, no castskins, very few bites (my room mate had 3). anyways, we did the extermination because we were uneducated.

we based our selection of m&m on the high ratings on city search. i'm sure their dog is as good as the next, but there is a very serious debate out there whether a dog is any good and, more importantly, whether a dog without visual confirmation is any good at all. also there is debate out there about whether one should trust a pest control company that does both dogs and extermination, even if they don't ""push"" their services on you (what's a better push than a bed bug dog saying you have them anyways?)

i suggest reading over this thread on a forum, which i have just now done despite having treated my apartment without a pest guy actually finding any visual evidence (not just the actual beds, which are hard to find, but the ""other stuff"" that is much easier to find).

for the thread, go to the bedbugger forum and search for ""false positives"". city search won't let me directly post it. read it before you hire any dog. i'm not saying they're worthless, but they mean much less without visual confirmation, which you could use your money for a very thorough visual inspection.

1
★★☆☆☆

i don't have any particular complaints with m&m. but i find the bed bug dog product dubious where the inspector does not do a visual confirmation, which m&m does not do. if the dog is so damn good, then it should be easy for the inspector to take a quick look to search for a bug.

the dog tapped something like 7 locations, despite the absence of visual confirmation of anything. i know the bugs are hard to find, but no fecal matter, no castskins, very few bites (my room mate had 3). anyways, we did the extermination because we were uneducated.

we based our selection of m&m on the high ratings on city search. i'm sure their dog is as good as the next, but there is a very serious debate out there whether a dog is any good and, more importantly, whether a dog without visual confirmation is any good at all. also there is debate out there about whether one should trust a pest control company that does both dogs and extermination, even if they don't ""push"" their services on you (what's a better push than a bed bug dog saying you have them anyways?)

i suggest reading over this thread on a forum, which i have just now done despite having treated my apartment without a pest guy actually finding any visual evidence (not just the actual beds, which are hard to find, but the ""other stuff"" that is much easier to find).

for the thread, go to the bedbugger forum and search for ""false positives"". city search won't let me directly post it. read it before you hire any dog. i'm not saying they're worthless, but they mean much less without visual confirmation, which you could use your money for a very thorough visual inspection.

Pros: quick, nice

Cons: no visual confirmation

.

We have been living in fear of bedbugs for several months since we learned of our neigbhors having them. Unfortunately, our fears were confirmed when our daughter was bitten all one evening. Since we did not have confident in the building exterminator, we hired M&M instead because of their solid reviews. We were not disappointed and is so happy about our decision. They were exceptionally pleasant to work with and their indepth knowledge about treating bedbugs is impressive. They took time to listen to us and explain every preparation point to us. The technicians that showed us to our home were also very professional and polite. Because we have children and pets in the household, it was also important to us that they were eco-friendly. We recommend M&M highly to anyone looking to exterminate bedbugs.

2
★★★★★

We have been living in fear of bedbugs for several months since we learned of our neigbhors having them. Unfortunately, our fears were confirmed when our daughter was bitten all one evening. Since we did not have confident in the building exterminator, we hired M&M instead because of their solid reviews. We were not disappointed and is so happy about our decision. They were exceptionally pleasant to work with and their indepth knowledge about treating bedbugs is impressive. They took time to listen to us and explain every preparation point to us. The technicians that showed us to our home were also very professional and polite. Because we have children and pets in the household, it was also important to us that they were eco-friendly. We recommend M&M highly to anyone looking to exterminate bedbugs.

.

We had overseas guests staying with us a few weeks back and afterward we started noticing little red welts on our bodies in the morning. My wife feared they were from bedbugs, but I disagreed, considering the unusual warm weather and the occasional mosquitoes.\r
\r
To appease her, I contacted M & M Environmental and scheduled for their dog team to inspect our apartment. We had to sign and fax back a preparation contract. They sounded quite proficient and friendly for exterminators. When Danny, the handler, and Champ came over, we had to wait by the door as they search our home. Within 20 minutes, they were done and Champ had detected bedbug odors in 3 areas. They were very professional and didnt try to sell their treatment services and even gave us some recommendation as to what to do now and how to interview other exterminators to treat our home. While I appreciated the inspection, I was still skeptical of the entire bedbug detecting dog thing. I wanted physical proof before taking any course of action and was disappointed they could find me a live bedbug as proof. Of course my wife disagrees but I didnt want to expose us toxic pesticide and subject ourselves to endless hours of laundering and cleaning without any hard evidences. My wife and I can comb through every square inch of our apartment for six hours and even dissembled our entire bed. Still we could not find a single bug or even traces of one. I was convinced the dog gave us false positives and talked my wife into waiting a few more days.\r
\r
For the next nine days, nothing happened. We thought we were in the clear until yesterday at 5am when I woke up and found a live bug feeding on my arm. Still not convinced, I brought the sample to an entomologist to confirm it and now it is official, we have bedbugs. We have contacted our building manager who is dispatching exterminators to treat our home next week. Although I did not believe the dog at first, I am now converted. I am writing this email as my way of apologizing to M&M for doubting their process and also to thank them for being so patient and answering all our questions. Now I hope my wife forgives me for not listening to her sooner.\r

2
★★★★★

We had overseas guests staying with us a few weeks back and afterward we started noticing little red welts on our bodies in the morning. My wife feared they were from bedbugs, but I disagreed, considering the unusual warm weather and the occasional mosquitoes.\r
\r
To appease her, I contacted M & M Environmental and scheduled for their dog team to inspect our apartment. We had to sign and fax back a preparation contract. They sounded quite proficient and friendly for exterminators. When Danny, the handler, and Champ came over, we had to wait by the door as they search our home. Within 20 minutes, they were done and Champ had detected bedbug odors in 3 areas. They were very professional and didnt try to sell their treatment services and even gave us some recommendation as to what to do now and how to interview other exterminators to treat our home. While I appreciated the inspection, I was still skeptical of the entire bedbug detecting dog thing. I wanted physical proof before taking any course of action and was disappointed they could find me a live bedbug as proof. Of course my wife disagrees but I didnt want to expose us toxic pesticide and subject ourselves to endless hours of laundering and cleaning without any hard evidences. My wife and I can comb through every square inch of our apartment for six hours and even dissembled our entire bed. Still we could not find a single bug or even traces of one. I was convinced the dog gave us false positives and talked my wife into waiting a few more days.\r
\r
For the next nine days, nothing happened. We thought we were in the clear until yesterday at 5am when I woke up and found a live bug feeding on my arm. Still not convinced, I brought the sample to an entomologist to confirm it and now it is official, we have bedbugs. We have contacted our building manager who is dispatching exterminators to treat our home next week. Although I did not believe the dog at first, I am now converted. I am writing this email as my way of apologizing to M&M for doubting their process and also to thank them for being so patient and answering all our questions. Now I hope my wife forgives me for not listening to her sooner.\r

Pros: Courteous and Professional

.

They came well prepared and had to work with a lot of obstacles in our very old apartment.They did a complete job.

2
★★★★★

They came well prepared and had to work with a lot of obstacles in our very old apartment.They did a complete job.

Pros: They came well prepated

.

I Found M&M Pest Control on the internet, after much research and based on other reviews we decided to use their BedBug Dog Champ.... and we are glad we did. \r
\r
My husband got bitten twice at night and at first we thought it might be mosquittos. Then we believed that we may have bedbugs. So a day or so later we got rid of our Bed and Box Frame. (I know people say you don't have to they can be treated, but I just couldn't handle the thoughts of me and BedBugs together at night)\r
\r
I have to specifiy that I never got bitten it was just my poor husband. However from all the research I did, I found it is possible for two people to be in the bed and only one show signs of bites.\r
\r
So my next step was to contact M&M. \r
\r
On the phone, they were very helpful and explained everything to us and instructing us how to prep our apartment for inspection by Champ and his handler Danny. \r
\r
Champ and Danny were great. The handler walked Champ to our door and then placed him in his Kennel outside the door. Danny then came in and walked around the premises. He then went out and placed Champ on a different length lead.... this was so he'd know it was time to work..... Danny led Champ all the way around our apartment. I allowed Champ to get up on the couches and beds etc... I wanted him to be really able to get his nose in all the nooks and crannys. \r
\r
He did a great job. Fortunately or unfortunately depending on how you look at it Champ found scent of live BedBugs on a backpack and on another bag in one of our bedrooms (both had been by the bed when we had a bed). We wraped the bags in plastic and disposed of them (again they could have been treated but they were old and I didn't want them in the house anymore.) What Champ found was very localised so we have now ordered some follow up treatment that we can apply ourselves. Danny also gave us some additional tips that we tend to put into practice.\r
\r
We plan on booking Champ and Danny again in about a month or so, after our treatments have a chance to work and hope to get the all clear. I would highly reccommend Danny and Champ and M& M pest control. They didn't push any services on us and told us to take our time before we made any decision. Keep your fingers crossed and we'll let you know how we get on.\r
\r
They are consumate professionals and I would have no problem recomending them to anyone unfortunate enough to find themselves in the same position as us. \r
They have many services available for various scenarios. They were great and answered all questions.\r
\r
\r
\r
\r

2
★★★★★

I Found M&M Pest Control on the internet, after much research and based on other reviews we decided to use their BedBug Dog Champ.... and we are glad we did. \r
\r
My husband got bitten twice at night and at first we thought it might be mosquittos. Then we believed that we may have bedbugs. So a day or so later we got rid of our Bed and Box Frame. (I know people say you don't have to they can be treated, but I just couldn't handle the thoughts of me and BedBugs together at night)\r
\r
I have to specifiy that I never got bitten it was just my poor husband. However from all the research I did, I found it is possible for two people to be in the bed and only one show signs of bites.\r
\r
So my next step was to contact M&M. \r
\r
On the phone, they were very helpful and explained everything to us and instructing us how to prep our apartment for inspection by Champ and his handler Danny. \r
\r
Champ and Danny were great. The handler walked Champ to our door and then placed him in his Kennel outside the door. Danny then came in and walked around the premises. He then went out and placed Champ on a different length lead.... this was so he'd know it was time to work..... Danny led Champ all the way around our apartment. I allowed Champ to get up on the couches and beds etc... I wanted him to be really able to get his nose in all the nooks and crannys. \r
\r
He did a great job. Fortunately or unfortunately depending on how you look at it Champ found scent of live BedBugs on a backpack and on another bag in one of our bedrooms (both had been by the bed when we had a bed). We wraped the bags in plastic and disposed of them (again they could have been treated but they were old and I didn't want them in the house anymore.) What Champ found was very localised so we have now ordered some follow up treatment that we can apply ourselves. Danny also gave us some additional tips that we tend to put into practice.\r
\r
We plan on booking Champ and Danny again in about a month or so, after our treatments have a chance to work and hope to get the all clear. I would highly reccommend Danny and Champ and M& M pest control. They didn't push any services on us and told us to take our time before we made any decision. Keep your fingers crossed and we'll let you know how we get on.\r
\r
They are consumate professionals and I would have no problem recomending them to anyone unfortunate enough to find themselves in the same position as us. \r
They have many services available for various scenarios. They were great and answered all questions.\r
\r
\r
\r
\r

Pros: Very knowledgable, polite and friendly

.

From the moment I discovered that I had Bedbugs in my apartment I started calling friends who had had them and they all said one thing Tim Wong at M and M Environmental. From the first second I realized I had these insects I called Tim to discuss my options and he not only answered all of my questions on the spot for half an hour he also continued to help me through the process from start to finish. At first I wanted to do it all myself so I got all the insectiside products and bed cover from him. Its such an insane thing to get bedbugs that I needed all the advice I could get to prepare for exterminating them. Ive had friends who had crazy infestations and others who just found two bedbugs in bed so advice varried. I started to work like crazy preparing to have Tim and M and M come in and exterminate the bedbugs. His reputation is that he is the best in NYC and environmentally safe for humans. Not only can he use many methods depending on the problem, but he guarantees his work because hes that good. There is aggressive treatments and passive. Id say 90% of exterminators out there use passive treatments where you are the bait and the bedbugs come out to get you and pass over a chemical that exterminates them. It is both ineffective and even if it works it can take six months. If your landlord, who is responsible for exterminating bedbugs tries to use some normal toxic exterminator dont let him do it--it is incredibly harmful to you and it doesnt work--bedbugs are resistant to most of the chemicals these regular exterminators use or some bedbugs always get away.
Tim comes in with a bedbug sniffing dog to find the spots where the bedbugs are. Then the treatment proceeds to exterminate them with steam, pesticides, and they proof /seal your space so there are no more holes and cracks and entryways for the bedbugs. They attack with a special system that intensely shoots insecticides deep into walls and cracks and everything that needs it and aggressively gets the bedbugs. And the most important part about their technique is that a few hours after they leave the insecticides dont leave any toxic residue. Then they come back 10 days later to make sure theyve exterminated everything. Whats crazy about bedbugs is that nothing can exterminate the eggs except steam or fumigation (in a sealed environment) so M and M uses steam and I think they used fumigants too (not sure).
These guys use the most advanced insecticides and treatments known to man. If you want your bedbug problem resolved and fast use these guys.
They also helped me to understand that you dont have to throw out any of your possessions, which I was already in the process of doing. I had bedbugs in everything from TV to furniture. They work with other companies who pick up all your possessions and put them in a pod and fumigate with a chemical that exterminates every bedbug and egg 100% guaranteed. It really worked. That is the big breakthrough nowadays.
The companies I used that are also recommended by M and M are Moving Right Along (they pick up your stuff and bring it to a storage site where you get it fumigated and stored for 1 month free in a sealed pod); BedBug and Beyond does the fumigation (the next day the fumes and any residuals are gone, you dont have to clean anything) and if you have any questions about fumigation, bedbugs etc, BB and B or M and M can and will take the time to answer everything.
By the way, these three companies come with the highest recommendations and credentials in the scientific community too. Janusz Erdely

2
★★★★★

From the moment I discovered that I had Bedbugs in my apartment I started calling friends who had had them and they all said one thing Tim Wong at M and M Environmental. From the first second I realized I had these insects I called Tim to discuss my options and he not only answered all of my questions on the spot for half an hour he also continued to help me through the process from start to finish. At first I wanted to do it all myself so I got all the insectiside products and bed cover from him. Its such an insane thing to get bedbugs that I needed all the advice I could get to prepare for exterminating them. Ive had friends who had crazy infestations and others who just found two bedbugs in bed so advice varried. I started to work like crazy preparing to have Tim and M and M come in and exterminate the bedbugs. His reputation is that he is the best in NYC and environmentally safe for humans. Not only can he use many methods depending on the problem, but he guarantees his work because hes that good. There is aggressive treatments and passive. Id say 90% of exterminators out there use passive treatments where you are the bait and the bedbugs come out to get you and pass over a chemical that exterminates them. It is both ineffective and even if it works it can take six months. If your landlord, who is responsible for exterminating bedbugs tries to use some normal toxic exterminator dont let him do it--it is incredibly harmful to you and it doesnt work--bedbugs are resistant to most of the chemicals these regular exterminators use or some bedbugs always get away.
Tim comes in with a bedbug sniffing dog to find the spots where the bedbugs are. Then the treatment proceeds to exterminate them with steam, pesticides, and they proof /seal your space so there are no more holes and cracks and entryways for the bedbugs. They attack with a special system that intensely shoots insecticides deep into walls and cracks and everything that needs it and aggressively gets the bedbugs. And the most important part about their technique is that a few hours after they leave the insecticides dont leave any toxic residue. Then they come back 10 days later to make sure theyve exterminated everything. Whats crazy about bedbugs is that nothing can exterminate the eggs except steam or fumigation (in a sealed environment) so M and M uses steam and I think they used fumigants too (not sure).
These guys use the most advanced insecticides and treatments known to man. If you want your bedbug problem resolved and fast use these guys.
They also helped me to understand that you dont have to throw out any of your possessions, which I was already in the process of doing. I had bedbugs in everything from TV to furniture. They work with other companies who pick up all your possessions and put them in a pod and fumigate with a chemical that exterminates every bedbug and egg 100% guaranteed. It really worked. That is the big breakthrough nowadays.
The companies I used that are also recommended by M and M are Moving Right Along (they pick up your stuff and bring it to a storage site where you get it fumigated and stored for 1 month free in a sealed pod); BedBug and Beyond does the fumigation (the next day the fumes and any residuals are gone, you dont have to clean anything) and if you have any questions about fumigation, bedbugs etc, BB and B or M and M can and will take the time to answer everything.
By the way, these three companies come with the highest recommendations and credentials in the scientific community too. Janusz Erdely

Pros: Best Bedbug services and Advice in the US

Cons: Let them do it for you--its too hard to do it yourself

.

Super cute dog. We recently came back from a trip and experienced some bites and was afraid they were from bedbugs. After researching extensively, we contact M & M and make an appointment for our apartment to be inspected by their dog, Champ. Fortunately, nothing was detected and we were cleared of the buggs. Thanks for the quick response and giving us a peace of mind.

2
★★★★★

Super cute dog. We recently came back from a trip and experienced some bites and was afraid they were from bedbugs. After researching extensively, we contact M & M and make an appointment for our apartment to be inspected by their dog, Champ. Fortunately, nothing was detected and we were cleared of the buggs. Thanks for the quick response and giving us a peace of mind.

.

After months of working with inexperienced exterminators we finally found a company that knows the difference between varied and black carpet beetles. Their very friendly staff took time to listen to my situation and reviewed several options with me. I have not hired them yet but is very delighted that there are smart exterminators left.\r

2
★★★★★

After months of working with inexperienced exterminators we finally found a company that knows the difference between varied and black carpet beetles. Their very friendly staff took time to listen to my situation and reviewed several options with me. I have not hired them yet but is very delighted that there are smart exterminators left.\r

Pros: professional, friendly

.

We hired M & M's bed bugdog detective, Champ, to inspect for what we suspected were bedbugs and sane enough Champ found them inside of boxspring and travel bags. Afterward we inspected the bag carefully and found 2 tiny bedbugs inside the bag pocket. Unbelievable dog. great job!

2
★★★★★

We hired M & M's bed bugdog detective, Champ, to inspect for what we suspected were bedbugs and sane enough Champ found them inside of boxspring and travel bags. Afterward we inspected the bag carefully and found 2 tiny bedbugs inside the bag pocket. Unbelievable dog. great job!

.

My house was in fested with mic e for a very long time. My dad sealed up the holes and set up some bait boxes around my house but the miice were still there. I decided to give hire a professional. The guys came in and proofed my house on the same day I phoned. They solved the problem and I no longer have a single m ouse in the house. I am very happy with M & M.

2
★★★★★

My house was in fested with mic e for a very long time. My dad sealed up the holes and set up some bait boxes around my house but the miice were still there. I decided to give hire a professional. The guys came in and proofed my house on the same day I phoned. They solved the problem and I no longer have a single m ouse in the house. I am very happy with M & M.

.

Excellent Service! I woke up with bites all over and didn't know what it was. My wife phoned M & M and they came with their bedbug detecting dog and found the bugs in my mattress and night stand. We throw them out and was able to minimize the pesticide needed. The dog was amazing. You have to see it to believe it! Good job!

5
★★★★★

Excellent Service! I woke up with bites all over and didn't know what it was. My wife phoned M & M and they came with their bedbug detecting dog and found the bugs in my mattress and night stand. We throw them out and was able to minimize the pesticide needed. The dog was amazing. You have to see it to believe it! Good job!

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2 out of 2 people found this review helpful.

.

We woke up with bites all over and phone M & M to inspect and they brought their ""Bedbug Detecting"" Dog, Champ, to sniff on entire apartment. You have to see to believe it but he found bedbugs in our luggages and boxspring. We threw away those item and we are preparing for a treatment this week. We are very happy with Champ and M & M.

2
★★★★★

We woke up with bites all over and phone M & M to inspect and they brought their ""Bedbug Detecting"" Dog, Champ, to sniff on entire apartment. You have to see to believe it but he found bedbugs in our luggages and boxspring. We threw away those item and we are preparing for a treatment this week. We are very happy with Champ and M & M.

Pros: professional

Cons: -

.

My apartment had an extremely heavy bedbug infestation. Thanks to my former tenants for bringing the bedbugs to the apartment. I bought some chemicals and treated the apartment on my own five times but with poor results. I also hired the so called professional exterminators to come and treat but the stubborn bedbugs were still alive and moving actively. My friend recommended me to M&M and mentioned how professional and effective their treatments were. I didnt believe it until I tried their service. They drilled holes into the walls and sprayed inside the apartment walls. It has been three months and my new tenants have not complained about. I can finally live in peace and very thankful to M&M.

2
★★★★☆

My apartment had an extremely heavy bedbug infestation. Thanks to my former tenants for bringing the bedbugs to the apartment. I bought some chemicals and treated the apartment on my own five times but with poor results. I also hired the so called professional exterminators to come and treat but the stubborn bedbugs were still alive and moving actively. My friend recommended me to M&M and mentioned how professional and effective their treatments were. I didnt believe it until I tried their service. They drilled holes into the walls and sprayed inside the apartment walls. It has been three months and my new tenants have not complained about. I can finally live in peace and very thankful to M&M.

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I have hired so many exterminating companies since I first opened this restaurant in midtown 8 years ago. None of them are as good as M&M. Their service is amazing and they do not have problem servicing the restaurant as late as 3am. My pest problems are finally under control now. We are very satisfied.

2
★★★★☆

I have hired so many exterminating companies since I first opened this restaurant in midtown 8 years ago. None of them are as good as M&M. Their service is amazing and they do not have problem servicing the restaurant as late as 3am. My pest problems are finally under control now. We are very satisfied.

.

Upon returning home from my vacation to Vietnam, we started getting bites all over bodies during the evenings. We hired an inspector from M&M and he found bedbugs on our mattresses and on the luggages we used to travel. We decided to discard the mattress and luggage to avoid contaminating the rest of the house. I liked M&M?s professionalism and patience. They were very helpful on the phone and in person.

2
★★★★★

Upon returning home from my vacation to Vietnam, we started getting bites all over bodies during the evenings. We hired an inspector from M&M and he found bedbugs on our mattresses and on the luggages we used to travel. We decided to discard the mattress and luggage to avoid contaminating the rest of the house. I liked M&M?s professionalism and patience. They were very helpful on the phone and in person.

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M&M is the right company if you have a waterbug problem at home. My wife was terrified when she saw a large ro@ch in our bedroom. She is paranoid that they could be everywhere in the home now. I called up M&M and the guy came over on the same day. They did a terrific job! While their service comes with a warranty, I had not have to call them again. THANK YOU!

2
★★★★★

M&M is the right company if you have a waterbug problem at home. My wife was terrified when she saw a large ro@ch in our bedroom. She is paranoid that they could be everywhere in the home now. I called up M&M and the guy came over on the same day. They did a terrific job! While their service comes with a warranty, I had not have to call them again. THANK YOU!

Pros: very professional

.

I just moved in to a furnished room and prepaid my rent for 3 months. Within one week, I had over 30 bites on me. My landlord denied there was an existing problem, and hired a local exterminator that just sprayed for 5 minutes and left. As expected, the problem did not go away and so I decided to find my own exterminator. I hired M&M Pest Control and they did a terrific job. Unlike the company my landlord hired, the customer service representative who spoke to me was very patient and helpful. She answered all of my questions and walked me through on how to prepare for the treatment. The exterminator technician who serviced my apartment was more knowledgeable than I expected and definitely more presentable than previous company. I will deduct the entire cost from my future rent. I will definitely recommend M&M to my friends.

2
★★★★★

I just moved in to a furnished room and prepaid my rent for 3 months. Within one week, I had over 30 bites on me. My landlord denied there was an existing problem, and hired a local exterminator that just sprayed for 5 minutes and left. As expected, the problem did not go away and so I decided to find my own exterminator. I hired M&M Pest Control and they did a terrific job. Unlike the company my landlord hired, the customer service representative who spoke to me was very patient and helpful. She answered all of my questions and walked me through on how to prepare for the treatment. The exterminator technician who serviced my apartment was more knowledgeable than I expected and definitely more presentable than previous company. I will deduct the entire cost from my future rent. I will definitely recommend M&M to my friends.

Pros: Professional, Excellent Service.

.

Our neighbor's apt had a recent ""nightly pest"" outbreak,\r
in fear of that this nasty creature will get into our apt, we helped our neighbor did an online search for a reliable exterminator who can take care of this problem asap.\r
\r
During our search, we came across M&M Environmental, we called the company right away, \r
and to our surprise, the staff at M&M was so informative and professional about solving our problem, \r
unlike those other companies which just want the money.\r
\r
Our neighbor hired M&M for the treatment and we ask them for a preventative treatment\r
for our apt. The staff was very knowledgeable and you can always talk to a live person when\r
you have questions regarding the treatment procedure and chemicals used.\r
\r
Our neighbor's apt is pest free now after the treatment and we can finally sleep well at night.\r
\r
Thanks to M&M, we will definitely use them if we have other pest problem in the future.\r
We highly recommend them to anybody out there with pest problems. Its so worth it.

2
★★★★★

Our neighbor's apt had a recent ""nightly pest"" outbreak,\r
in fear of that this nasty creature will get into our apt, we helped our neighbor did an online search for a reliable exterminator who can take care of this problem asap.\r
\r
During our search, we came across M&M Environmental, we called the company right away, \r
and to our surprise, the staff at M&M was so informative and professional about solving our problem, \r
unlike those other companies which just want the money.\r
\r
Our neighbor hired M&M for the treatment and we ask them for a preventative treatment\r
for our apt. The staff was very knowledgeable and you can always talk to a live person when\r
you have questions regarding the treatment procedure and chemicals used.\r
\r
Our neighbor's apt is pest free now after the treatment and we can finally sleep well at night.\r
\r
Thanks to M&M, we will definitely use them if we have other pest problem in the future.\r
We highly recommend them to anybody out there with pest problems. Its so worth it.

Pros: Professional, knowledgeable

.

After coming home from work last week, I found a small rodent eating through a loaf of bread on my kitchen table. I was terrified and quickly starting calling local exterminators that can come over right away. After talking to a friendly phone person at M&M Pest Control, I decided to hire them. They were the only company that had a dog-friendly (pesticide-free) solution.\r
\r
They sent a technician over within 2 hours and he started sealing up all holes in my apartment. He pulled out the appliances in the kitchen and revealed the disgusting black stuff behind them that must have been there for months. The technician was very professional, thorough and took time to explain everything that he was doing. After the proofing, I finally felt safe again and knew I made the right decision in choosing M&M. I paid for the service with my credit card and ended up deducting the total cost from my rent. If you need fast and reliable exterminating, you can?t go wrong with M&M.

2
★★★★☆

After coming home from work last week, I found a small rodent eating through a loaf of bread on my kitchen table. I was terrified and quickly starting calling local exterminators that can come over right away. After talking to a friendly phone person at M&M Pest Control, I decided to hire them. They were the only company that had a dog-friendly (pesticide-free) solution.\r
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They sent a technician over within 2 hours and he started sealing up all holes in my apartment. He pulled out the appliances in the kitchen and revealed the disgusting black stuff behind them that must have been there for months. The technician was very professional, thorough and took time to explain everything that he was doing. After the proofing, I finally felt safe again and knew I made the right decision in choosing M&M. I paid for the service with my credit card and ended up deducting the total cost from my rent. If you need fast and reliable exterminating, you can?t go wrong with M&M.

Pros: Pet and Eco-Friiendly

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We found out about M&M Pest Control on a recent bedbug article written up by Time Out New York magazine. From the article and the many raving internet reviews, we decided to try them to solve the severe bedbug infestation at our daughter?s apartment. Our daughter had been battling with the infestation with her landlord?s exterminator for over 4 months with poor results. On the telephone, M&M was very pleasant and knowledgeable and patient with our many questions. We knew right away that they knew much more than the other exterminator so we hired them and they came out the following day to treat our daughter?s apartment. Their entire treatment process took about 8 days and, so far, we have seen incredible results. M&M?s approach was radically different from the other company?s and more aggressive. \r
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While it?s still too early to know for sure the bedbugs are completely gone, we are so happy we hire them to be on our side. M&M was the first company we dealt with that really seemed to care about us, the clients.

2
★★★★★

We found out about M&M Pest Control on a recent bedbug article written up by Time Out New York magazine. From the article and the many raving internet reviews, we decided to try them to solve the severe bedbug infestation at our daughter?s apartment. Our daughter had been battling with the infestation with her landlord?s exterminator for over 4 months with poor results. On the telephone, M&M was very pleasant and knowledgeable and patient with our many questions. We knew right away that they knew much more than the other exterminator so we hired them and they came out the following day to treat our daughter?s apartment. Their entire treatment process took about 8 days and, so far, we have seen incredible results. M&M?s approach was radically different from the other company?s and more aggressive. \r
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While it?s still too early to know for sure the bedbugs are completely gone, we are so happy we hire them to be on our side. M&M was the first company we dealt with that really seemed to care about us, the clients.

Pros: Bedbug Expertise and Customer Service

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Seemed like decent guys on the phone. However, they really could not seem to solve our rodent problems depsite their over confirdence that they could. It got resolved with a different company that was a bit more reserved in their approach, but delivered heavy on the results. I would not reccomend this place to anyone.

0
★☆☆☆☆

Seemed like decent guys on the phone. However, they really could not seem to solve our rodent problems depsite their over confirdence that they could. It got resolved with a different company that was a bit more reserved in their approach, but delivered heavy on the results. I would not reccomend this place to anyone.

Cons: expensive , not competent

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By far more knowledgeble and helpful than any of the four companies we phoned. They took time speaking to us regarding our bedbug problem and even met with us in their office free of charge. We are very happy we found them and highly recommend M&M Pest Control for treating bedbugs.

5
★★★★★

By far more knowledgeble and helpful than any of the four companies we phoned. They took time speaking to us regarding our bedbug problem and even met with us in their office free of charge. We are very happy we found them and highly recommend M&M Pest Control for treating bedbugs.

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1 out of 1 people found this review helpful.

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They gave me the whole song and dance and charged alot of money. Sent over guys to solve my bedbug problem. Months later they have not solved anything. I should have done more homework. The only place they are known is on this very site. Stay far away.

0
★☆☆☆☆

They gave me the whole song and dance and charged alot of money. Sent over guys to solve my bedbug problem. Months later they have not solved anything. I should have done more homework. The only place they are known is on this very site. Stay far away.

Cons: poor service, overpriced, and incompetent

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I woke up with bites all over upper body and discovered I have bedbugs. My girlfriend and friends were afraid to even go near me until the problem was solved. I researched and finally found M&M after reading all the good reviews. Their manager Raymond was very helpful and took time to explain my options. I like the fact that he never tried to sell me their service and I felt he really wanted to help. Their tech Arthur came over a few times help exterminate the little bloodsuckers. While their preparation list was long, M&M understands how to eradicate bedbugs. Finally, I am no longer a pariah over my friends and have been welcome back to the social circle thanks to M&M. I highly recommend them!

2
★★★★★

I woke up with bites all over upper body and discovered I have bedbugs. My girlfriend and friends were afraid to even go near me until the problem was solved. I researched and finally found M&M after reading all the good reviews. Their manager Raymond was very helpful and took time to explain my options. I like the fact that he never tried to sell me their service and I felt he really wanted to help. Their tech Arthur came over a few times help exterminate the little bloodsuckers. While their preparation list was long, M&M understands how to eradicate bedbugs. Finally, I am no longer a pariah over my friends and have been welcome back to the social circle thanks to M&M. I highly recommend them!

Pros: Very professional

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I have been consulting with Timothy for a couple of months about a silverfish problem in my bedroom closet. Eventually, problem occurred in other rooms, but from other sources. Timothy came by as a consultant, did a very careful analysis of my apt and the building. He has been extremely generous in his continued advice. My building contracts with another exterminator and so my building's exterminator has delivered the chemicals. Unfortunately, despite considerable upheaval over 5 months, my closet problem is not solved. My building's exterminators are coming once more, tomorrow. If the problem is not gone, I am hiring M and M. At this point, I don't know whether the problem is insolvable or my building's exterminators do not know how to implement the plan correctly.

2
★★★★★

I have been consulting with Timothy for a couple of months about a silverfish problem in my bedroom closet. Eventually, problem occurred in other rooms, but from other sources. Timothy came by as a consultant, did a very careful analysis of my apt and the building. He has been extremely generous in his continued advice. My building contracts with another exterminator and so my building's exterminator has delivered the chemicals. Unfortunately, despite considerable upheaval over 5 months, my closet problem is not solved. My building's exterminators are coming once more, tomorrow. If the problem is not gone, I am hiring M and M. At this point, I don't know whether the problem is insolvable or my building's exterminators do not know how to implement the plan correctly.

Pros: Smart, careful, responsible

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Excellent Results! Major german-roach infestation in our apartment. We are super clean and we never leave food out but for some strange reason, german-roaches are coming out everywhere. Our landlord's exterminator came out but they were awful and left these ugly brown gel all over our kitchen and bathroom cabinets that we can't seem to remove.\r
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We phoned several companies but M&M had good reviews and were very helpful on the telephone so we tried them. Yes, they may be slightly more expensive than other exterminators we called but they were by far more professional than all the firms we spoke to. Within 48 hours, they came and fumigated our kitchen and bathroom and now we are completely roach-free. Right after the service, our apartment looked like cemetery for insects. We were very impressed. They also showed us where the vermin were hiding and informed us that the insects are most likely traveling up from the restaurant downstairs. We spoke to our landlord and they will be speaking to the managers of restaurant soon.\r
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In summary, M&M delivered and we are extremely pleased with the result.

2
★★★★★

Excellent Results! Major german-roach infestation in our apartment. We are super clean and we never leave food out but for some strange reason, german-roaches are coming out everywhere. Our landlord's exterminator came out but they were awful and left these ugly brown gel all over our kitchen and bathroom cabinets that we can't seem to remove.\r
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We phoned several companies but M&M had good reviews and were very helpful on the telephone so we tried them. Yes, they may be slightly more expensive than other exterminators we called but they were by far more professional than all the firms we spoke to. Within 48 hours, they came and fumigated our kitchen and bathroom and now we are completely roach-free. Right after the service, our apartment looked like cemetery for insects. We were very impressed. They also showed us where the vermin were hiding and informed us that the insects are most likely traveling up from the restaurant downstairs. We spoke to our landlord and they will be speaking to the managers of restaurant soon.\r
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In summary, M&M delivered and we are extremely pleased with the result.

Pros: Great at what they do!

Cons: Slightly on the expensive side but worth the extra $

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My husband and I have been going through a bedbug scare. Timothy has been extremely helpful, patient, and thorough with us. He examined the insects we brought in and not only told us they weren't bedbugs, but took the extra time to find out what, in fact, they were! Timothy is extremely responsive and prompt with returning emails and messages. No one wants to have to contact an exterminator, but it's a relief to find this one!

2
★★★★★

My husband and I have been going through a bedbug scare. Timothy has been extremely helpful, patient, and thorough with us. He examined the insects we brought in and not only told us they weren't bedbugs, but took the extra time to find out what, in fact, they were! Timothy is extremely responsive and prompt with returning emails and messages. No one wants to have to contact an exterminator, but it's a relief to find this one!

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We had a bad case of carpet beetles in our apartment where clothes in our closets would be eaten every other day. We hired several companies and they would do the same basic spraying and place glue traps but our problem continued for almost 1 year. We phoned M&M and spoke to their technical guy and he not only helped us identified the specific specie of carpet beetles but also explained thoroughly how we can get rid of it. After 6 weeks, we have not found a single larvae, beetle or egg in our home. We use to find these ugly larvae almost every day. We are very happy because this company actually cared and spent hours explaining how to treat it before we even spent a dime. They even I.D. the beetle for us for free.\r
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We are very happy with them and would recommend them in a heartbeat!

2
★★★★★

We had a bad case of carpet beetles in our apartment where clothes in our closets would be eaten every other day. We hired several companies and they would do the same basic spraying and place glue traps but our problem continued for almost 1 year. We phoned M&M and spoke to their technical guy and he not only helped us identified the specific specie of carpet beetles but also explained thoroughly how we can get rid of it. After 6 weeks, we have not found a single larvae, beetle or egg in our home. We use to find these ugly larvae almost every day. We are very happy because this company actually cared and spent hours explaining how to treat it before we even spent a dime. They even I.D. the beetle for us for free.\r
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We are very happy with them and would recommend them in a heartbeat!

Pros: Super knowledgeble and friendly!

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Excellent service. Can't say enough about them. We have already tried a few companies and none were nearly as knowledgeable, helpful and effective. With a six month history of bad exterminators, we finally found M&M via combing through hundreds of pest control companies online. We even tried Pestaway but didn't like their condensing tone and decided to go with M&M and we are very happy we did. We rarely write reviews but we felt compelled to share our experience.\r
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They solved our bedbug infestation within a few weeks and our beds have never felt more comfortable! We highly recommend them!

2
★★★★★

Excellent service. Can't say enough about them. We have already tried a few companies and none were nearly as knowledgeable, helpful and effective. With a six month history of bad exterminators, we finally found M&M via combing through hundreds of pest control companies online. We even tried Pestaway but didn't like their condensing tone and decided to go with M&M and we are very happy we did. We rarely write reviews but we felt compelled to share our experience.\r
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They solved our bedbug infestation within a few weeks and our beds have never felt more comfortable! We highly recommend them!

Pros: Easy, Pleasant and Effective

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