El Monte RV Rentals

★★★★★
  • 12818 Firestone Blvd

    Santa Fe Springs, CA 90670

    Map & Directions
  • 562-404-9300

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Real Estate
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5.0 3
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On our first visit, it started with Donna, our warm, friendly & awesome salesperson who assisted us through our process with purchasing our RV. On the day we went to purchase our RV, the regular financier was not present, so Mike Dewan,

3
★★★★★

On our first visit, it started with Donna, our warm, friendly & awesome salesperson who assisted us through our process with purchasing our RV. On the day we went to purchase our RV, the regular financier was not present, so Mike Dewan,

.

I have never rented an rv from El Monte RV. I have had the opportunity to deal with their service department and I feel the need to share my experience. I took my rv to a local repair shop on a Wednesday. I was told the generator needed to be replaced, given a price, and promised it would be ready by Friday.

On Friday, I was told my rv would not be ready until Monday afternoon. I could not believe my ears. I called several other rv repair shops and was told they could not find the part, were closed on Saturday, or they could not do anything for me.

In a pinch, I drove my rv to El Monte RV Saturday morning and waited for them to open. I spoke to a person from the service department who told me they could not help me either.

While walking away obviously dejected, I was approached by the General Manager Amar. He asked me if he could help me. Amar listened to my sob story and in a nutshell, made it happen. This guy calmly assessed the situation, came up with a game plan, and made it happen in less than 3 HOURS. He made no promises, just that he would do what ever he could for me.

The other rv shop had my rv for 3 DAYS and couldn't complete the job. Amar and his crew literally saved my family vacation. I wanted to commend El Monte RV (Santa Fe Springs) for their dedication to their customers and their strong work ethic.

5
★★★★★

I have never rented an rv from El Monte RV. I have had the opportunity to deal with their service department and I feel the need to share my experience. I took my rv to a local repair shop on a Wednesday. I was told the generator needed to be replaced, given a price, and promised it would be ready by Friday.

On Friday, I was told my rv would not be ready until Monday afternoon. I could not believe my ears. I called several other rv repair shops and was told they could not find the part, were closed on Saturday, or they could not do anything for me.

In a pinch, I drove my rv to El Monte RV Saturday morning and waited for them to open. I spoke to a person from the service department who told me they could not help me either.

While walking away obviously dejected, I was approached by the General Manager Amar. He asked me if he could help me. Amar listened to my sob story and in a nutshell, made it happen. This guy calmly assessed the situation, came up with a game plan, and made it happen in less than 3 HOURS. He made no promises, just that he would do what ever he could for me.

The other rv shop had my rv for 3 DAYS and couldn't complete the job. Amar and his crew literally saved my family vacation. I wanted to commend El Monte RV (Santa Fe Springs) for their dedication to their customers and their strong work ethic.

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We rented a motorhome from El Monte RV and went up to Northern California to see Yosemite. From there we went to Sonoma and back down to the LA area. It was fun and a comfortable way to travel. I would recommend it as a first experience with motorhomes. The people were very nice and the motorhome was clean and comfortable.

My wife's favorite part seems to have been not having to stop at gas station restrooms. I liked being able to do what I wanted when I wanted to.

I would rent again from them.

4
★★★★☆

We rented a motorhome from El Monte RV and went up to Northern California to see Yosemite. From there we went to Sonoma and back down to the LA area. It was fun and a comfortable way to travel. I would recommend it as a first experience with motorhomes. The people were very nice and the motorhome was clean and comfortable.

My wife's favorite part seems to have been not having to stop at gas station restrooms. I liked being able to do what I wanted when I wanted to.

I would rent again from them.

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2 out of 2 people found this review helpful.

Message from El Monte RV Rentals

El Monte RV is America's premier RV rental and sales company with locations nationwide! Luxury Class A Bus Style & Class C Family Comfort Style motorhomes for rent & sale!

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