Sylvan Corners Pet Hospital

★★★★☆
  • 7548 Old Auburn Road

    Citrus Heights, CA 95610

    Map & Directions
  • 916-726-5200

About Sylvan Corners Pet Hospital

Categories
  • Veterinarians
  • Emergency Vets
  • Pet Services
  • Animal Hospitals
Hours
M-F 8am-6pm, Sa-Su 9am-4pm
Emails
  • Sylvanpets@comcast.net
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa

Pets & Animals

Pets & Animals
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Located on Old Auburn just east of Auburn Blvd you will find Sylvan Corners Pet Hospital. I have been taking my pets here for several years and have had excellent care whether it be routine exams or life threathing issues. The staff is just great, so careing and compassionate. They take the time to answer or find the answer to any question you may have. Their office is cheerful and confortable. The Doctors are the best!, as you might expect from UCD graduates.

2
★★★★★

Located on Old Auburn just east of Auburn Blvd you will find Sylvan Corners Pet Hospital. I have been taking my pets here for several years and have had excellent care whether it be routine exams or life threathing issues. The staff is just great, so careing and compassionate. They take the time to answer or find the answer to any question you may have. Their office is cheerful and confortable. The Doctors are the best!, as you might expect from UCD graduates.

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Dr. Cohen is wonderful. I have never had a doctor spend so much time with me and my pet in an exam room. They truly do not care about the bottom dollar. Great staff and clean hospital. Thank you for your loving care. Griffin thanks you guys also.

5
★★★★★

Dr. Cohen is wonderful. I have never had a doctor spend so much time with me and my pet in an exam room. They truly do not care about the bottom dollar. Great staff and clean hospital. Thank you for your loving care. Griffin thanks you guys also.

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Located just off Sunrise Blvd on the moderately busy street of Old Auburn Rd in Citrus Heights, Sylvan Corners Pet Hospital is a smaller-on-the-outside-than-on-the-in-looking building with a clean atmosphere inside and out, an open waiting room with a fair number of chairs, a scale, plenty of informative brochures, and an overall cheery, welcome (if slightly grey) feel to it when you first enter through one of the two cramped doors. The techs who welcome you are very pet friendly, enthusiastic and kind, and are sure to get you into a room within ten minutes. \nIn each of the three times I visited SCPH, I waited less than ten minutes to be seen into a room with my Charlie-dog, then did a quick check-in with another very friendly tech, to whom I explained the purpose of my visit while she ran over the basics with Charlie (checked his body for signs of anything being off, asked about his diet, etc.). Soon after, the vet herself (both vets at Sylvan are women; we've seen both) would come in. The appointment would proceed as would be expected. I noticed that Dr. Cohen, the vet I saw when Charlie came in with an actual problem rather than simply for a check up, needed to look up almost everything she said and did for my dog in her text books, which took quite a bit of extra time (note this--it's important later); also, because she did not have the proper equipment to examine him on our second visit, we made little headway that day, and had to come back for a third, costing me more money and time. That being said, she was extremely friendly and level with me, and very gentle and kind to Charlie-dog.\nAt the end of the third visit, I checked out the receipt and noticed that for each of my three visits I had been given a different charge for the base-fee, or the bare appointment before any charges such as medications or urinalysis had been added onto the total. I asked the receptionist about it, to which she responded by informing me--then, for the first time--that my appointment fee was based on how long I spent with the veterinarian, asking her questions, how much she had her hands on my pet, etc. She said that since the first visit had only been a checkup, where I'd asked few questions and had asked little of the vet, I'd been charged the lowest fee (something in the range of $18, a good deal). On that same token, during my second visit, when Charlie had first gotten sick, I'd asked the most questions and had spent the most time with the vet, and had been charged the highest fee (about $36, still not a bad price). My third visit it had been somewhere in the middle, so I'd been charged the middle fee ($28). \nWhat upset me about the charges was not the actual cost. Firstly, it was that I had not been told that this was their pricing system up front, which would have given me the chance to reel in the excessive questions and cut the vet time shorter, hence lowering the charges. Secondly, and this more than anything, what upset me about my bill was that they were charging me for time that the veterinarian was spending about half of in the back room, looking up information that she should have already known and had readily available to me. Because she didn't know her material, I was being charged for the time she was taking to look it up. I don't think that that's fair at all. \nOverall, I don't feel that Charlie's case got any better by going to Sylvan Corners. Having gone elsewhere since my last visit there, I know that I could have attained the information I found there and more by going somewhere else, and have achieved more visible results. I think the people at Sylvan truly mean well and are doing their best, and that anyone looking for a vet that offers low, albeit unfair, rates ought to look into their services. However, if you want the very best for your pet as far as loving care AND expert knowledge, I'd say keep on looking.

1
★★★☆☆

Located just off Sunrise Blvd on the moderately busy street of Old Auburn Rd in Citrus Heights, Sylvan Corners Pet Hospital is a smaller-on-the-outside-than-on-the-in-looking building with a clean atmosphere inside and out, an open waiting room with a fair number of chairs, a scale, plenty of informative brochures, and an overall cheery, welcome (if slightly grey) feel to it when you first enter through one of the two cramped doors. The techs who welcome you are very pet friendly, enthusiastic and kind, and are sure to get you into a room within ten minutes. \nIn each of the three times I visited SCPH, I waited less than ten minutes to be seen into a room with my Charlie-dog, then did a quick check-in with another very friendly tech, to whom I explained the purpose of my visit while she ran over the basics with Charlie (checked his body for signs of anything being off, asked about his diet, etc.). Soon after, the vet herself (both vets at Sylvan are women; we've seen both) would come in. The appointment would proceed as would be expected. I noticed that Dr. Cohen, the vet I saw when Charlie came in with an actual problem rather than simply for a check up, needed to look up almost everything she said and did for my dog in her text books, which took quite a bit of extra time (note this--it's important later); also, because she did not have the proper equipment to examine him on our second visit, we made little headway that day, and had to come back for a third, costing me more money and time. That being said, she was extremely friendly and level with me, and very gentle and kind to Charlie-dog.\nAt the end of the third visit, I checked out the receipt and noticed that for each of my three visits I had been given a different charge for the base-fee, or the bare appointment before any charges such as medications or urinalysis had been added onto the total. I asked the receptionist about it, to which she responded by informing me--then, for the first time--that my appointment fee was based on how long I spent with the veterinarian, asking her questions, how much she had her hands on my pet, etc. She said that since the first visit had only been a checkup, where I'd asked few questions and had asked little of the vet, I'd been charged the lowest fee (something in the range of $18, a good deal). On that same token, during my second visit, when Charlie had first gotten sick, I'd asked the most questions and had spent the most time with the vet, and had been charged the highest fee (about $36, still not a bad price). My third visit it had been somewhere in the middle, so I'd been charged the middle fee ($28). \nWhat upset me about the charges was not the actual cost. Firstly, it was that I had not been told that this was their pricing system up front, which would have given me the chance to reel in the excessive questions and cut the vet time shorter, hence lowering the charges. Secondly, and this more than anything, what upset me about my bill was that they were charging me for time that the veterinarian was spending about half of in the back room, looking up information that she should have already known and had readily available to me. Because she didn't know her material, I was being charged for the time she was taking to look it up. I don't think that that's fair at all. \nOverall, I don't feel that Charlie's case got any better by going to Sylvan Corners. Having gone elsewhere since my last visit there, I know that I could have attained the information I found there and more by going somewhere else, and have achieved more visible results. I think the people at Sylvan truly mean well and are doing their best, and that anyone looking for a vet that offers low, albeit unfair, rates ought to look into their services. However, if you want the very best for your pet as far as loving care AND expert knowledge, I'd say keep on looking.

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Doctors are friendly and concerned about their patients. Some of the best staff I have ever seen. Prices are fair and I have read on all these disgruntled clients, and you people need to know that you cant get prices for hurt animals over the phone. Its like calling an auto body shop and saying my car was in an accident how much is it to fix.

2
★★★★★

Doctors are friendly and concerned about their patients. Some of the best staff I have ever seen. Prices are fair and I have read on all these disgruntled clients, and you people need to know that you cant get prices for hurt animals over the phone. Its like calling an auto body shop and saying my car was in an accident how much is it to fix.

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Robyn at the front desk is superb. She is new to Sylvan. Experienced staff and great doctors. Some of the techs at Sylvan have been working there since the early 1990's. I lost my cat recently to kidney disease and dont have any other pets. I wanted to let others know that when I do bring myself to get another pet I will return to Sylvan.

2
★★★★★

Robyn at the front desk is superb. She is new to Sylvan. Experienced staff and great doctors. Some of the techs at Sylvan have been working there since the early 1990's. I lost my cat recently to kidney disease and dont have any other pets. I wanted to let others know that when I do bring myself to get another pet I will return to Sylvan.

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Even tho he hated the dogs, the peeps there loved, he emerged happy and well loved. They even took time for my kitty. Thank you guys and dolls, you are adnired deeply!\r\nKatie (Thor's mom) Meredith

2
★★★★★

Even tho he hated the dogs, the peeps there loved, he emerged happy and well loved. They even took time for my kitty. Thank you guys and dolls, you are adnired deeply!\r\nKatie (Thor's mom) Meredith

Pros: even with scardy cat

Cons: hated being in with crying dogs

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I took my cat to this pet clinic. He was very sick and had to stay overnight with iv's. I could not afford to go to the all night hospital. 2 days later my cat went home and I found out the technician had come down after closing both nights and checked on my cat. I wasn't even charged for this. Thumbs up for this caring clinic

2
★★★★★

I took my cat to this pet clinic. He was very sick and had to stay overnight with iv's. I could not afford to go to the all night hospital. 2 days later my cat went home and I found out the technician had come down after closing both nights and checked on my cat. I wasn't even charged for this. Thumbs up for this caring clinic

Pros: This place goes the extra mile

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I have also adopted two dogs from the Sacramento Independent Animal Rescue service that works with Sylvan Corners Pet Hospital and I have been extremely happy with their service. My family have been going to Sylvan for over 15 years and have never had any problems. They do not do billling anymore but they let me make payments when my dog was hit by a car in 2000. And one of their techs Robert went down in the middle of the night to take care of my dog and CALLED me with an update. Find me another clinic that will do that.

5
★★★★★

I have also adopted two dogs from the Sacramento Independent Animal Rescue service that works with Sylvan Corners Pet Hospital and I have been extremely happy with their service. My family have been going to Sylvan for over 15 years and have never had any problems. They do not do billling anymore but they let me make payments when my dog was hit by a car in 2000. And one of their techs Robert went down in the middle of the night to take care of my dog and CALLED me with an update. Find me another clinic that will do that.

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I have been going to this Hospital since my puppy was a baby. She is now 2 yrs old. I made an appointment for my Mocha to be fixed. So, I called they gave me a quote of $125 with a little bit of exta fees. When I brought my dog in, the bill was going tobe $369.00. I said what are you kidding me. They should have told me this on the phone when I made the appointment. I was very angry and looked at the bill and said no I dont need all these services. The doctor came back in and said yes she does, so the price we will go down to is $199.50. I let them know noone tells me what I need when I already know for my dog. I had them make copies of the records and I left. I walked in Akaal Pet Hospital and now have an appointment for Thursday and it is going to cost me $125 maximum for her to get fixed. I will never step foot into Sylvan Oaks again. They dont even talk to the animals here, they just take them and do the work and be done. I hope noone goes through what I did. I like people to tell me the truth not lie to me.... Dont go to Sylvan Oaks, Go to Akaal Pet Hospital instead, they are very nice and personal.

0
★☆☆☆☆

I have been going to this Hospital since my puppy was a baby. She is now 2 yrs old. I made an appointment for my Mocha to be fixed. So, I called they gave me a quote of $125 with a little bit of exta fees. When I brought my dog in, the bill was going tobe $369.00. I said what are you kidding me. They should have told me this on the phone when I made the appointment. I was very angry and looked at the bill and said no I dont need all these services. The doctor came back in and said yes she does, so the price we will go down to is $199.50. I let them know noone tells me what I need when I already know for my dog. I had them make copies of the records and I left. I walked in Akaal Pet Hospital and now have an appointment for Thursday and it is going to cost me $125 maximum for her to get fixed. I will never step foot into Sylvan Oaks again. They dont even talk to the animals here, they just take them and do the work and be done. I hope noone goes through what I did. I like people to tell me the truth not lie to me.... Dont go to Sylvan Oaks, Go to Akaal Pet Hospital instead, they are very nice and personal.

Pros: My dog got seen anytime I needed

Cons: They lie about their prices and are way to expensive.

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The vets/doctors may be great, but I will not take my cat here...ever. I was referred to this place by the Rescue Agency I got her from. Basically...they took her in the back and kept her overnight to do some tests (so they said). When I came in to get her the receptionist was so absolutely rude, told me that my cat had actually 'somehow' escaped from the cage and was walking around in one of the exam rooms???? I brought her home...the problems got worse. I called and they told me it was just the food. Well...my cat had tapeworms and roundworms which I unfortunately found out AFTER the fact. I understand it can be a stressfull job...but please do it right. If you don't like your job get a new one. I recommend one that is NOT in customer service.

2
★★☆☆☆

The vets/doctors may be great, but I will not take my cat here...ever. I was referred to this place by the Rescue Agency I got her from. Basically...they took her in the back and kept her overnight to do some tests (so they said). When I came in to get her the receptionist was so absolutely rude, told me that my cat had actually 'somehow' escaped from the cage and was walking around in one of the exam rooms???? I brought her home...the problems got worse. I called and they told me it was just the food. Well...my cat had tapeworms and roundworms which I unfortunately found out AFTER the fact. I understand it can be a stressfull job...but please do it right. If you don't like your job get a new one. I recommend one that is NOT in customer service.

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This was one of the few animal clinics I could find in the area that advertised that they had a boarding facility as well as the usual pet care. We boarded our dog there several times and she was always well taken care of. Reasonable rates.

5
★★★★★

This was one of the few animal clinics I could find in the area that advertised that they had a boarding facility as well as the usual pet care. We boarded our dog there several times and she was always well taken care of. Reasonable rates.

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Recently I put my dog down due to cancer. Dr. Berger who has worked there for at least 10 years is the most wonderful doctor an owner could ask for. She is very compassionate and made sure I was in on every decision and held my hand the whole way. Thank you again to the doctors and experienced staff. I would recommend this hospital to anyone.

PROS: Very Experienced from techs to doctors
CONS: none

5
★★★★★

Recently I put my dog down due to cancer. Dr. Berger who has worked there for at least 10 years is the most wonderful doctor an owner could ask for. She is very compassionate and made sure I was in on every decision and held my hand the whole way. Thank you again to the doctors and experienced staff. I would recommend this hospital to anyone.

PROS: Very Experienced from techs to doctors
CONS: none

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Sylvan Corners is a well-established Veterinary office. They provide a large range of care, from annual checkups to surgeries to emergency services. The lobby is large with seating on separate sides of the room, just in case your furry friend needs some space.

PROS: knowledgeable, friendly staff
CONS: not a 24-hour facility

4
★★★★☆

Sylvan Corners is a well-established Veterinary office. They provide a large range of care, from annual checkups to surgeries to emergency services. The lobby is large with seating on separate sides of the room, just in case your furry friend needs some space.

PROS: knowledgeable, friendly staff
CONS: not a 24-hour facility

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Message from Sylvan Corners Pet Hospital

??Modern Medical Services with old-fashioned concern?

More about Sylvan Corners Pet Hospital

We offer exams, vaccines, x-rays, surgery, prescription diets, grooming, boarding, flea and heartworm preventatives. We have two full-time and part-time veterinarians working seven days a week for your convenience. Friendly, dedicated and experienced in handling pets of all shapes and sizes, we welcome you and your pet to Sylvan Centers Vet Hospital. We also have two licensed Registered Veterinary Technicians and other great support staff to help your pet. We have three veterinary technicians with 50 years of experience combined. Our groomer has over 30 years of experience with all breeds of cats and dogs. Sylvan Corners Vet Hospital provides complete veterinary care for all of your pet??s needs. We offer exams, vaccines, x-rays and neuters. We also have puppy and kitten packages for your new pet??s needs, from puppy shots to de-wormers and microchips.

 

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