Landmark Ford

★★★★★
  • 12000 SW 66th Ave

    Tigard, OR 97223

    Map & Directions
  • 800-351-1373

Automotive

Automotive
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I called on Saturday due to a dash light on and I had an appt by Monday evening after work which is fantastic. Ashley was so great and I was in and out of the service department awesome waiting area in no time at all. All the staff I encountered from check in, to borrowing a pencil from the check in staff and checking out with the cashiers were so friendly. I plan on making Landmark my new service home for both my Ford vehicles. Thank you for your exceptional service!

5
★★★★★

I called on Saturday due to a dash light on and I had an appt by Monday evening after work which is fantastic. Ashley was so great and I was in and out of the service department awesome waiting area in no time at all. All the staff I encountered from check in, to borrowing a pencil from the check in staff and checking out with the cashiers were so friendly. I plan on making Landmark my new service home for both my Ford vehicles. Thank you for your exceptional service!

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Professional and completed with I was looking for.

5
★★★★★

Professional and completed with I was looking for.

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.

I needed a rather expensive repair and Mr. Vaughn did his best to determine if it could be covered by any type warranty and determined that nothing was available. He was kind and tried to give me the news as gently as possible.

4
★★★★☆

I needed a rather expensive repair and Mr. Vaughn did his best to determine if it could be covered by any type warranty and determined that nothing was available. He was kind and tried to give me the news as gently as possible.

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.

Very satisfactory advice - work done well, completed on time and thorough

5
★★★★★

Very satisfactory advice - work done well, completed on time and thorough

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.

As always the teams do an excellent job of finding and fixing the problem. Thank you for the excellent service as always.

5
★★★★★

As always the teams do an excellent job of finding and fixing the problem. Thank you for the excellent service as always.

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.

Always excellent service with a friendly staff. Also, salesman Charlie Wilson is exceptionally good, knowledgeable, and friendly.

5
★★★★★

Always excellent service with a friendly staff. Also, salesman Charlie Wilson is exceptionally good, knowledgeable, and friendly.

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.

Julian provided exceptional customer service. Had one minor issue with the service repair that he corrected quickly and efficiently. Highly recommend and thankful for the efforts

5
★★★★★

Julian provided exceptional customer service. Had one minor issue with the service repair that he corrected quickly and efficiently. Highly recommend and thankful for the efforts

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.

Great speedy service and work, Cindy was delightful.

4
★★★★☆

Great speedy service and work, Cindy was delightful.

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.

Our new contact at the Brown group was pleasant and straight forward. Appreciated his desire to hear and help.

5
★★★★★

Our new contact at the Brown group was pleasant and straight forward. Appreciated his desire to hear and help.

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.

vehicle completed on time and issue seems to be corrected at a very reasonable price.

5
★★★★★

vehicle completed on time and issue seems to be corrected at a very reasonable price.

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.

Great experience and was in and out quickly.
.

5
★★★★★

Great experience and was in and out quickly.
.

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.

My front passenger side window fell into the door panel. They fixed it. The great thing is He (Brown Team) asked me about my warranty which is the first time anyone has asked me about it). I hope I didn't overpay previously for anything (I don't think I did) but really - it is superior customer service that he asked. When we go in for repairs, we are nervous about the cost and the inconvenience of being without our car - but this reassured me. You should ask if we have a warranty (as we forget!) each time we get our car serviced for a repair.

5
★★★★★

My front passenger side window fell into the door panel. They fixed it. The great thing is He (Brown Team) asked me about my warranty which is the first time anyone has asked me about it). I hope I didn't overpay previously for anything (I don't think I did) but really - it is superior customer service that he asked. When we go in for repairs, we are nervous about the cost and the inconvenience of being without our car - but this reassured me. You should ask if we have a warranty (as we forget!) each time we get our car serviced for a repair.

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.

Great friendly fast service no bs and helped out a lot! Thank you landmark

5
★★★★★

Great friendly fast service no bs and helped out a lot! Thank you landmark

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.

50 minutes for an oil change seemed a bit long with an appointment, but will probably come back again.

4
★★★★☆

50 minutes for an oil change seemed a bit long with an appointment, but will probably come back again.

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.

I was having trouble so I brought it in. After a brief explanation of the issue I was told a timeline and what they expected the repair to be. Everything was exactly as they said it would be, keeping me on schedule. I really appreciate getting back on the road so quickly.

5
★★★★★

I was having trouble so I brought it in. After a brief explanation of the issue I was told a timeline and what they expected the repair to be. Everything was exactly as they said it would be, keeping me on schedule. I really appreciate getting back on the road so quickly.

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.

Very prompt. I was happy with being informed & having my car's report card gone over with me.

5
★★★★★

Very prompt. I was happy with being informed & having my car's report card gone over with me.

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.

nks to Julian. Only wish he had done so the visit earlier in the week. We stopped in for them to look at a tire that had developed a slow leak. The notification light came on. So a man took the car into the service bays and came out about a half an hour later and said they couldn't find anything wrong with the tire. they filled the problem tire and we left. two days later the light came back on and that was when we stopped by again, this time the receptionist sent us to Julian. He took the car and got it taken care of. There was a chunk of metal in the problem tire. Which the previous technician couldn't see. Actually never looked for ,it was obvious. We bought the tire from Landmark and thought we would check in case it was a flaw. Luckily Julian knows how to inspect cars and take care of customers, after almost two years of him taking great care of us , since our initial visit didn't go well with someone else , you almost lost us with that visit. Thank you Julian Pyle, you are the best.

5
★★★★★

nks to Julian. Only wish he had done so the visit earlier in the week. We stopped in for them to look at a tire that had developed a slow leak. The notification light came on. So a man took the car into the service bays and came out about a half an hour later and said they couldn't find anything wrong with the tire. they filled the problem tire and we left. two days later the light came back on and that was when we stopped by again, this time the receptionist sent us to Julian. He took the car and got it taken care of. There was a chunk of metal in the problem tire. Which the previous technician couldn't see. Actually never looked for ,it was obvious. We bought the tire from Landmark and thought we would check in case it was a flaw. Luckily Julian knows how to inspect cars and take care of customers, after almost two years of him taking great care of us , since our initial visit didn't go well with someone else , you almost lost us with that visit. Thank you Julian Pyle, you are the best.

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.

I have been a customer of Landmark Ford in Tigard, Oregon for 26 years, and have purchased and had my vehicles serviced there. I have always been satisfied with the quality of the sales and service staff. They are all high-quality professionals who do what other dealerships only dream about- they deliver what they say they're going to do. Everytime!

5
★★★★★

I have been a customer of Landmark Ford in Tigard, Oregon for 26 years, and have purchased and had my vehicles serviced there. I have always been satisfied with the quality of the sales and service staff. They are all high-quality professionals who do what other dealerships only dream about- they deliver what they say they're going to do. Everytime!

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.

Brought my 2014 Escape in for service. I also needed to use the "work room" for some personal business and was grateful to have a quite, and private area where I could discuss matters with a different company on the phone.

4
★★★★☆

Brought my 2014 Escape in for service. I also needed to use the "work room" for some personal business and was grateful to have a quite, and private area where I could discuss matters with a different company on the phone.

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.

I am so pleased with service that I cannot believe I will ever use anyone else

5
★★★★★

I am so pleased with service that I cannot believe I will ever use anyone else

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.

Car was picked up for service. Everything was perfect! On time. Nice rental. My car looked great upon return.

5
★★★★★

Car was picked up for service. Everything was perfect! On time. Nice rental. My car looked great upon return.

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Everything was done as promised

5
★★★★★

Everything was done as promised

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.

Excellent quick fresh fruit TV Fantastic....U R the best

5
★★★★★

Excellent quick fresh fruit TV Fantastic....U R the best

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.

Very efficient, great people

4
★★★★☆

Very efficient, great people

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.

First class service! Detail oriented.

5
★★★★★

First class service! Detail oriented.

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.

Only on comment. When truck was done and received keys from cashier, she said truck was out front door, (there was plenty of space). It was actually parked in the area I thought was only for incoming scheduled vehicles, thus it took me a while to find it even though I kept hitting the horn button. No biggie just a comment. Barry

5
★★★★★

Only on comment. When truck was done and received keys from cashier, she said truck was out front door, (there was plenty of space). It was actually parked in the area I thought was only for incoming scheduled vehicles, thus it took me a while to find it even though I kept hitting the horn button. No biggie just a comment. Barry

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.

Mr. Case did a great job of taking care of us, making sure we knew what was going on and calling to see if we needed a shuttle before our car was finished. Service for our vehicle was timely and didn't cost us as much as we thought.

5
★★★★★

Mr. Case did a great job of taking care of us, making sure we knew what was going on and calling to see if we needed a shuttle before our car was finished. Service for our vehicle was timely and didn't cost us as much as we thought.

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.

The staff was very friendly and accommodating. Took a while to get my car in for repair due to booking being a month out, but once my car was in it took about a week or less to complete. My vehicle is like new again.

5
★★★★★

The staff was very friendly and accommodating. Took a while to get my car in for repair due to booking being a month out, but once my car was in it took about a week or less to complete. My vehicle is like new again.

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.

The Body Shop Gang rocks. They took care of my bumper in no time and my Mustang is whole again.

4
★★★★☆

The Body Shop Gang rocks. They took care of my bumper in no time and my Mustang is whole again.

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.

This visit was in response to the recall announced 10/25. Chris explained the service to be performed and the possible time needed,

5
★★★★★

This visit was in response to the recall announced 10/25. Chris explained the service to be performed and the possible time needed,

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20k mile service and repair of sunroof

5
★★★★★

20k mile service and repair of sunroof

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.

Great and smooth! .

5
★★★★★

Great and smooth! .

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.

As always James Case was there for me. He is a respectful man.i think maybe the tech was new to landmark because he forgot to check and air tires.therefore i had to come back after just about making it home when TPMS came on.i didnt catch his name but he was apologetic.its all good,we all learn by our mistakes Im sure he will be a good asset to your dealership

5
★★★★★

As always James Case was there for me. He is a respectful man.i think maybe the tech was new to landmark because he forgot to check and air tires.therefore i had to come back after just about making it home when TPMS came on.i didnt catch his name but he was apologetic.its all good,we all learn by our mistakes Im sure he will be a good asset to your dealership

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.

I absolutely LOVE coming here. Everyone is so super friendly and helpful. I have never had a bad experience here. When i get in the market to buy a car, i will be xhecking Landmark first!!

4
★★★★☆

I absolutely LOVE coming here. Everyone is so super friendly and helpful. I have never had a bad experience here. When i get in the market to buy a car, i will be xhecking Landmark first!!

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.

"The Works" oil change service is fast & efficient ... Love it

5
★★★★★

"The Works" oil change service is fast & efficient ... Love it

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.

I arrived for my oil change appointment a few minutes early and talked to the "white team" service person. He told me it would be about 90 minutes and if I was waiting. I told him I would wait in the lobby. 45 minutes later, my care was done and ready to go. Thank you for the fast service. I will be back.

5
★★★★★

I arrived for my oil change appointment a few minutes early and talked to the "white team" service person. He told me it would be about 90 minutes and if I was waiting. I told him I would wait in the lobby. 45 minutes later, my care was done and ready to go. Thank you for the fast service. I will be back.

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.

Came in for a oil change and customer service are very friendly and good service .

5
★★★★★

Came in for a oil change and customer service are very friendly and good service .

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.

Accommodating with the used car and service departments. Appreciate the time they spend try to meet my satisfaction.

5
★★★★★

Accommodating with the used car and service departments. Appreciate the time they spend try to meet my satisfaction.

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.

Took 2 hours, for "The Works". A bit long but exactly on time as quoted. Good service.

4
★★★★☆

Took 2 hours, for "The Works". A bit long but exactly on time as quoted. Good service.

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.

Excellent work as normal, thanks.

5
★★★★★

Excellent work as normal, thanks.

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.

took care of customer and good price for the service

5
★★★★★

took care of customer and good price for the service

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.

Conan was great to work with. I contacted him on-line, and told him what I was looking for. He was super helpful with finding me what I wanted, and then offered me competitive pricing. I didn't feel like I had to shop around, because the pricing given, was fair and honest (in my opinion). Conan was patient and didn't try to oversell me...he looked to find me what I wanted, and not what he had in inventory...a great experience overall.

5
★★★★★

Conan was great to work with. I contacted him on-line, and told him what I was looking for. He was super helpful with finding me what I wanted, and then offered me competitive pricing. I didn't feel like I had to shop around, because the pricing given, was fair and honest (in my opinion). Conan was patient and didn't try to oversell me...he looked to find me what I wanted, and not what he had in inventory...a great experience overall.

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Pleasure to see Steve Moralez and his "Gold " team. Always know my vehicles will get great care and service

5
★★★★★

Pleasure to see Steve Moralez and his "Gold " team. Always know my vehicles will get great care and service

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it was all good - timely, efficient and friendly. no issues

4
★★★★☆

it was all good - timely, efficient and friendly. no issues

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David showed me two options that were of interest to me. My wife did not want me to get the Lincoln Town Car after driving it. It is my car but my wife has to drive me in it sometimes. Therefore it needs to be something she is comfortable driving. We both liked the Certified Used 2015 Lincoln MKX and that is the vehicle we purchased. David worked tirelessly with us from August 10th until we drove off the lot on the 14th of August with our new car. Throughout the entire process David was very professional, friendly and accommodating. He is a credit to Landmark Ford Lincoln.

5
★★★★★

David showed me two options that were of interest to me. My wife did not want me to get the Lincoln Town Car after driving it. It is my car but my wife has to drive me in it sometimes. Therefore it needs to be something she is comfortable driving. We both liked the Certified Used 2015 Lincoln MKX and that is the vehicle we purchased. David worked tirelessly with us from August 10th until we drove off the lot on the 14th of August with our new car. Throughout the entire process David was very professional, friendly and accommodating. He is a credit to Landmark Ford Lincoln.

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I was very pleased on how easy the car buying experience was. Jeff Sleight was very helpful, friendly and professional. With out a doubt my next Ford will be bought at landmark ford.

5
★★★★★

I was very pleased on how easy the car buying experience was. Jeff Sleight was very helpful, friendly and professional. With out a doubt my next Ford will be bought at landmark ford.

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Ashely, was very pleasant, focused on my car's problem & asked questions so she understood everything. Her team took care of the issue & it seems fine now.

5
★★★★★

Ashely, was very pleasant, focused on my car's problem & asked questions so she understood everything. Her team took care of the issue & it seems fine now.

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James is always the best. He goes far and above excellence he is very friendly, knowledgeable, and professional the best!!! The blue team as always fix my problems fast and with quality service

5
★★★★★

James is always the best. He goes far and above excellence he is very friendly, knowledgeable, and professional the best!!! The blue team as always fix my problems fast and with quality service

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We purchased a 2018 Ford Explorer Sport recently and also had Polysteel applied. Bruce in Detail has been excellent at making sure things are done right and fixing any issues when its not. Nate with the Brown Team always handles our service for both our 1998 Explorer and the new 2018. He is always honest with me in what services I need and what I dont. Today, we had running boards installed and it was completed quickly even though he had 30 appointments. Im a 19-year loyal customer and I love working with Landmark Ford because of the service and level of trust.

4
★★★★☆

We purchased a 2018 Ford Explorer Sport recently and also had Polysteel applied. Bruce in Detail has been excellent at making sure things are done right and fixing any issues when its not. Nate with the Brown Team always handles our service for both our 1998 Explorer and the new 2018. He is always honest with me in what services I need and what I dont. Today, we had running boards installed and it was completed quickly even though he had 30 appointments. Im a 19-year loyal customer and I love working with Landmark Ford because of the service and level of trust.

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So far so good! Jesse did a great job finding the truck to fill the need while Chris (White Team) did a great job on the service!

5
★★★★★

So far so good! Jesse did a great job finding the truck to fill the need while Chris (White Team) did a great job on the service!

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Message from Landmark Ford

Company Mission:

Our mission is to treat every customer and employee with honesty and integrity. We will strive to continuously provide the highest quality of service with a sense of warmth, friendliness, company spirit and individual pride.

 

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