NTB-National Tire & Battery

★★☆☆☆
  • 1490 Almonesson Rd

    Woodbury, NJ 08096

    Map & Directions
  • 856-848-3331

About NTB-National Tire & Battery

Categories
  • Tires
  • Brake Repair
  • Auto Body Paint & Repair
  • Automotive Repair
  • Oil Changes
Details
  • BF Goodrich
  • Goodyear
  • Michelin
  • Pirelli
  • Uniroyal Tire
  • General Tire
  • Radiator Repair
  • Brake Repair
  • Oil Changes
Hours
M-F 7:30am-8pm, Sa 7:30am-7pm, Su 9am-6pm

Automotive

Automotive
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Find another shop with competent people who care about you, your safety, and respect your vehicle. I've been going here for years but recently the quality has dropped dramatically over the past 2 years. $1000+ Brake job out of the gate failed, then fixed, then failed again costing me even more money + tow fees not to mention I could have been killed on 42 in S Jersey TWICE. Tire rim is now chewed up and looks like crap. I really should sue them because this should have been completely free. TOTAL SCUM BAGS. If I had kids in the car, I don't know what I would have done. In fact, I might get legal advice about this. Very cheap overpriced tires constantly fail with side wall damage. Expensive tire warranty's that aren't fully honored because "You purchased a 3 get one free". Are you kidding me? Car looked like it was searched by a gang of wolves when I got it back with everything out of order. Trunk mounted amps were unmounted and dislodged that I have to fix. There was NO reason to get into the trunk. HORRIBLE - AVOID. NTB just lost a VERY loyal customer. Worst experience EVER.

1
★☆☆☆☆

Find another shop with competent people who care about you, your safety, and respect your vehicle. I've been going here for years but recently the quality has dropped dramatically over the past 2 years. $1000+ Brake job out of the gate failed, then fixed, then failed again costing me even more money + tow fees not to mention I could have been killed on 42 in S Jersey TWICE. Tire rim is now chewed up and looks like crap. I really should sue them because this should have been completely free. TOTAL SCUM BAGS. If I had kids in the car, I don't know what I would have done. In fact, I might get legal advice about this. Very cheap overpriced tires constantly fail with side wall damage. Expensive tire warranty's that aren't fully honored because "You purchased a 3 get one free". Are you kidding me? Car looked like it was searched by a gang of wolves when I got it back with everything out of order. Trunk mounted amps were unmounted and dislodged that I have to fix. There was NO reason to get into the trunk. HORRIBLE - AVOID. NTB just lost a VERY loyal customer. Worst experience EVER.

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Purchased 4 tires, shocks and struts. In-store service was good but what you're told there and what happens after the fact are two totally different things. I was told with my purchase totaling over $1700 that I qualified for a $50 rebate. I was not told of the condition that the purchase had to be made with one of their credit cards. I paid cash essentially for my purchase using a debit card and 6 weeks later, was notified that the rebate was denied. It was my mistake that I did not read the fine print, but yet I was told, my purchase qualified. I called the manager who initally denied what he told me and he attempted to put the blame on me as miscommunication. After I told him that I would post a review, he called me back and offered me a oil change for the $50. This is not satisfactory to me because I was mislead at the point of sale. I would not recommend NTB to anyone because I can not count on their managements word. I believe my purchase of $1700, the loss of my business, and the fact that I will share my experience with others, would have been of benefit to NTB to honor my $50. rebate. I should have gone to Tire Barn where I have never experienced any disservice.

2
★★☆☆☆

Purchased 4 tires, shocks and struts. In-store service was good but what you're told there and what happens after the fact are two totally different things. I was told with my purchase totaling over $1700 that I qualified for a $50 rebate. I was not told of the condition that the purchase had to be made with one of their credit cards. I paid cash essentially for my purchase using a debit card and 6 weeks later, was notified that the rebate was denied. It was my mistake that I did not read the fine print, but yet I was told, my purchase qualified. I called the manager who initally denied what he told me and he attempted to put the blame on me as miscommunication. After I told him that I would post a review, he called me back and offered me a oil change for the $50. This is not satisfactory to me because I was mislead at the point of sale. I would not recommend NTB to anyone because I can not count on their managements word. I believe my purchase of $1700, the loss of my business, and the fact that I will share my experience with others, would have been of benefit to NTB to honor my $50. rebate. I should have gone to Tire Barn where I have never experienced any disservice.

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Brought in car for an alignment because I had a pull in the steering. Was told could be alignment or wheels. I got an alignment and still had the same problem. I took the car to another service place and had the wheels checked and they were not the problem. It turns out that NTB did not align my car at all like I paid for. With the new alignment service the car runs perfect.

I went back to ask for my money back and was met with some guy who argued with me and contradicted himself. All in all I got no money back and will not revisit any NTB location again. They are out for your money, not for your satisfaction.

1
★☆☆☆☆

Brought in car for an alignment because I had a pull in the steering. Was told could be alignment or wheels. I got an alignment and still had the same problem. I took the car to another service place and had the wheels checked and they were not the problem. It turns out that NTB did not align my car at all like I paid for. With the new alignment service the car runs perfect.

I went back to ask for my money back and was met with some guy who argued with me and contradicted himself. All in all I got no money back and will not revisit any NTB location again. They are out for your money, not for your satisfaction.

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I bought tires a few years back -- 80,000 mile Yokohamas. Mistake -- didn't last 40k miles. And I went to NTB for rotations, alignments, etc. The last time I went, they told me I needed new tires, and quoted me a "sale" price that was outrageous. Then, I went to the shore, and my tire valve blew out (after they had rotated the day before). I called management, but got nowhere. I'm done with NTB -- they had a good loyal customer, but they blew it. I went elsewhere for tires and for repairs.

It's a shame, b/c I liked the people there. But in the end, I guess they don't like their customers back.

1
★☆☆☆☆

I bought tires a few years back -- 80,000 mile Yokohamas. Mistake -- didn't last 40k miles. And I went to NTB for rotations, alignments, etc. The last time I went, they told me I needed new tires, and quoted me a "sale" price that was outrageous. Then, I went to the shore, and my tire valve blew out (after they had rotated the day before). I called management, but got nowhere. I'm done with NTB -- they had a good loyal customer, but they blew it. I went elsewhere for tires and for repairs.

It's a shame, b/c I liked the people there. But in the end, I guess they don't like their customers back.

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Avoid this place like the plague. I have never seen more incompetence in my life. I will make it a point to tell everyone I know. Avoid this place like the plague. I have never seen more incompetence in my life. I will make it a point to tell everyone I know. Avoid this place like the plague. I have never seen more incompetence in my life. I will make it a point to tell everyone I know.

1
★☆☆☆☆

Avoid this place like the plague. I have never seen more incompetence in my life. I will make it a point to tell everyone I know. Avoid this place like the plague. I have never seen more incompetence in my life. I will make it a point to tell everyone I know. Avoid this place like the plague. I have never seen more incompetence in my life. I will make it a point to tell everyone I know.

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I have given my car for engine oil change, Tire rotation, Wheel Alignment. I noticed much noise from rear breaks after oil change which I never had before this service.I talked to NTB guys. They also agree that there is much noise from rear breaks. But they are saying that they did not touched Breaks. They are not taking responsibility for Breaks alignment disruption. I need to pay for break system service to get rid of this problem. I don't know what happened to my car in garage. But I am sure that, they did not take care of my car when they do service. I have told them that "I am not Satisfied with their service and I don't visit NTB again". Can you expect what is the reply?Reply is "You don't come to NTB".They ripped off my car break system. They are not concerned of customer. They only concerned of Money how much they can grab from customers pocket.Its up-to you, if you still want to make service at NTB.

1
★☆☆☆☆

I have given my car for engine oil change, Tire rotation, Wheel Alignment. I noticed much noise from rear breaks after oil change which I never had before this service.I talked to NTB guys. They also agree that there is much noise from rear breaks. But they are saying that they did not touched Breaks. They are not taking responsibility for Breaks alignment disruption. I need to pay for break system service to get rid of this problem. I don't know what happened to my car in garage. But I am sure that, they did not take care of my car when they do service. I have told them that "I am not Satisfied with their service and I don't visit NTB again". Can you expect what is the reply?Reply is "You don't come to NTB".They ripped off my car break system. They are not concerned of customer. They only concerned of Money how much they can grab from customers pocket.Its up-to you, if you still want to make service at NTB.

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I accidentally wrote a favorable review about this location, but I meant to write a favorable review about the Brookpark, OH location. If this one is as good as that one than it's really good. Oops.

4
★★★★☆

I accidentally wrote a favorable review about this location, but I meant to write a favorable review about the Brookpark, OH location. If this one is as good as that one than it's really good. Oops.

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I spent over $800 for a set of tires for my SUV. The job seems to have been done well but there was a hitch. My Brake Reservoir cape had been purposefully dislodged and set beside the reservoir, thus sending a reading to my instrument panel showing "brakes". My impression is that the technicians were looking for me to return to NTB to get this problem fixed (at additional cost) when there was no problem (only that caused by those working under my hood). I am totally discussed with NTB and will never do business with them again.

1
★☆☆☆☆

I spent over $800 for a set of tires for my SUV. The job seems to have been done well but there was a hitch. My Brake Reservoir cape had been purposefully dislodged and set beside the reservoir, thus sending a reading to my instrument panel showing "brakes". My impression is that the technicians were looking for me to return to NTB to get this problem fixed (at additional cost) when there was no problem (only that caused by those working under my hood). I am totally discussed with NTB and will never do business with them again.

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I purchsed two replacement tires from them and the prices were good and the service from them were satisfactory. They did what they promised and caused no problem at all. The service was done timely and efficiently. No complaints here!

PROS: Competent and Efficent.
CONS:

4
★★★★☆

I purchsed two replacement tires from them and the prices were good and the service from them were satisfactory. They did what they promised and caused no problem at all. The service was done timely and efficiently. No complaints here!

PROS: Competent and Efficent.
CONS:

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Message from NTB-National Tire & Battery

NTB of Woodbury, NJ is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!

Yext

 

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