San Francisco SPCA - Pacific Heights Campus

★★★☆☆
3.2857 14
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after grooming, my dog came back with a BLOODY PAW!\r\n \r\nnoone pointed this out until i saw it myself.\r\n \r\nfor shame!

0
★☆☆☆☆

after grooming, my dog came back with a BLOODY PAW!\r\n \r\nnoone pointed this out until i saw it myself.\r\n \r\nfor shame!

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I brought in my dog for a full body grooming, including nail cutting. It cost me a 1/2 day's worth of salary, which is a lot for me, and when I got home, I noticed that there was (red stuff - CitySearch doesn't want me to type in the actual word) all over my car's back seat. My dog's nail was cut too short and that's where the ""red stuff"" came from.\r\n\r\nWell, not only is that a major pain when it comes to trying to remove the ""red stuff"" from ivory colored leather, but imagine how my dog felt, and no one even knew.

0
★☆☆☆☆

I brought in my dog for a full body grooming, including nail cutting. It cost me a 1/2 day's worth of salary, which is a lot for me, and when I got home, I noticed that there was (red stuff - CitySearch doesn't want me to type in the actual word) all over my car's back seat. My dog's nail was cut too short and that's where the ""red stuff"" came from.\r\n\r\nWell, not only is that a major pain when it comes to trying to remove the ""red stuff"" from ivory colored leather, but imagine how my dog felt, and no one even knew.

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I brought in my dog for a full body grooming, including nail cutting. It cost me a 1/2 day's worth of salary, which is a lot for me, and when I got home, I noticed that there was blood all over my car's back seat. My dog's nail was cut too short and that's where the blood came from.

Well, not only is that a major pain when it comes to trying to remove blood from ivory colored leather, but imagine how my dog felt bleeding and no one even knew.

1
★☆☆☆☆

I brought in my dog for a full body grooming, including nail cutting. It cost me a 1/2 day's worth of salary, which is a lot for me, and when I got home, I noticed that there was blood all over my car's back seat. My dog's nail was cut too short and that's where the blood came from.

Well, not only is that a major pain when it comes to trying to remove blood from ivory colored leather, but imagine how my dog felt bleeding and no one even knew.

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We have an old (13 years old) dog who has been heart failure and on medications for about a year. Among the many maladies our poor dog has had have been coughing and choking spells which result in her fainting or having seizures where she urinates on herself, a loss in energy and appetite, short congested breathing, confusion and disorientation, potty accidents in our house, and as silly as it might sound, her tail constantly being down and her being regularly scared and needing to follow us around and be directly underneath us wherever we go. Most of these problems have been getting progressively worse and more regular and during the past weeks we started family discussions about whether our poor pet is suffering and if we should put her down. After many tears and even fights, our family was divided until yesterday, when, for no apparent reason, our dog just started choking and couldn't stop. Her breathing became short and very congested and she coughed/choked all night long and didn't sleep at all. This morning the choking and breathing problems continued and our family tearfully agreed to take her to Pets Unlimited to see a vet and probably put her down. The vet did an Xray and confirmed an extremely enlarged heart, an enlarged kidney and water in our dog's lungs. The vet also said that our dog was only getting about 50% oxygen so they needed to put her in an oxygen tank. The vet recommended that we keep the dog at Pets Unlimited in an oxygen tank for a few more days. When we tearfully said that our family had already come to the conclusion that we wanted to put her down and just needed the Xrays and proof that we weren't hallucinating our dog's suffering, the vet refused. The vet told us that the dog was ""doing fine"" in the oxygen tank and ""didn't seem to be suffering in there"" and he ""wouldn't put down an otherwise healthy dog just because WE were suffering."" He suggested us following up with a dog cardiologist, more meds, and more tests. more...

1
★★☆☆☆

We have an old (13 years old) dog who has been heart failure and on medications for about a year. Among the many maladies our poor dog has had have been coughing and choking spells which result in her fainting or having seizures where she urinates on herself, a loss in energy and appetite, short congested breathing, confusion and disorientation, potty accidents in our house, and as silly as it might sound, her tail constantly being down and her being regularly scared and needing to follow us around and be directly underneath us wherever we go. Most of these problems have been getting progressively worse and more regular and during the past weeks we started family discussions about whether our poor pet is suffering and if we should put her down. After many tears and even fights, our family was divided until yesterday, when, for no apparent reason, our dog just started choking and couldn't stop. Her breathing became short and very congested and she coughed/choked all night long and didn't sleep at all. This morning the choking and breathing problems continued and our family tearfully agreed to take her to Pets Unlimited to see a vet and probably put her down. The vet did an Xray and confirmed an extremely enlarged heart, an enlarged kidney and water in our dog's lungs. The vet also said that our dog was only getting about 50% oxygen so they needed to put her in an oxygen tank. The vet recommended that we keep the dog at Pets Unlimited in an oxygen tank for a few more days. When we tearfully said that our family had already come to the conclusion that we wanted to put her down and just needed the Xrays and proof that we weren't hallucinating our dog's suffering, the vet refused. The vet told us that the dog was ""doing fine"" in the oxygen tank and ""didn't seem to be suffering in there"" and he ""wouldn't put down an otherwise healthy dog just because WE were suffering."" He suggested us following up with a dog cardiologist, more meds, and more tests. more...

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I really like the staff at Pets Unlimited they all seem to love animals and they have up to date equipment but they are so busy that it is difficult to obtain an appointment in less than a week and any visit without an appointment is considered an emergency and costs substantially more. Trying to obtain test results and information on follow up treatment may also take several days as returning telephone calls is not a priority. I think this is a great place to take a healthy pet but not one requiring a lot of care.

0
★☆☆☆☆

I really like the staff at Pets Unlimited they all seem to love animals and they have up to date equipment but they are so busy that it is difficult to obtain an appointment in less than a week and any visit without an appointment is considered an emergency and costs substantially more. Trying to obtain test results and information on follow up treatment may also take several days as returning telephone calls is not a priority. I think this is a great place to take a healthy pet but not one requiring a lot of care.

Pros: Friendly attentive staff

Cons: Poor service and high price

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Pets unlimited is open 24 hours a day 7 days a week. It is non profit and the local spca takes alot of animals here that are found injured throughout San Francisco. First class animal care.

5
★★★★★

Pets unlimited is open 24 hours a day 7 days a week. It is non profit and the local spca takes alot of animals here that are found injured throughout San Francisco. First class animal care.

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0 out of 1 people found this review helpful.

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This is where my very first dog was born. The mother had a c-section because my dog was too big for her to push out. They were wonderful. Treated the dogs with excellent care. They are open 24 hours located in the western division of San Francisco. Parking is hard to find during the day and specially at night.

5
★★★★★

This is where my very first dog was born. The mother had a c-section because my dog was too big for her to push out. They were wonderful. Treated the dogs with excellent care. They are open 24 hours located in the western division of San Francisco. Parking is hard to find during the day and specially at night.

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0 out of 1 people found this review helpful.

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I have been very happy with the service here. The staff is very friendly and knowledgable, the facilities are very clean, and they are not priced too high. The vets and the techs are very caring, and know what they are doing. I would recommend going here!

2
★★★★☆

I have been very happy with the service here. The staff is very friendly and knowledgable, the facilities are very clean, and they are not priced too high. The vets and the techs are very caring, and know what they are doing. I would recommend going here!

Pros: Kind staff, good service

Cons: Different vet each visit

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Great adoption center, but the vet we saw when we had to return a very sick cat (possibly sick with FIP or feline leukemia when we adopted her) was accusatory, insensitive and totally unsupportive. Our regular vet (Mission Pet Hospital--great place) was much kinder & advised us to return the cat to protect the ones we already had. Pets Unlimited didn't even let my daughter see the cat one more time to say goodbye.

0
★☆☆☆☆

Great adoption center, but the vet we saw when we had to return a very sick cat (possibly sick with FIP or feline leukemia when we adopted her) was accusatory, insensitive and totally unsupportive. Our regular vet (Mission Pet Hospital--great place) was much kinder & advised us to return the cat to protect the ones we already had. Pets Unlimited didn't even let my daughter see the cat one more time to say goodbye.

Pros: adoption center staff

Cons: vet staff

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Living in San Francsico, we have wonderful choices of veterinary care, but my choice is Pet's Unlimited. I trust them enormously. Thier vetinary care is simply the best. They had the first no-kill shelter in the city. If you're looking to adopt, look there first. They have a full service pharmacy, stocked with top of the line products. They have a terrific little pet boutique with top of the line merchandise. A veterinary nurse is available around the clock to answer phone queries. They have an emergency clinic. They even offer a discount to clients who are disabled or monetarily challenged. In short, there is no place else I would want to take my pet. I give them my highest recommendation.

2
★★★★★

Living in San Francsico, we have wonderful choices of veterinary care, but my choice is Pet's Unlimited. I trust them enormously. Thier vetinary care is simply the best. They had the first no-kill shelter in the city. If you're looking to adopt, look there first. They have a full service pharmacy, stocked with top of the line products. They have a terrific little pet boutique with top of the line merchandise. A veterinary nurse is available around the clock to answer phone queries. They have an emergency clinic. They even offer a discount to clients who are disabled or monetarily challenged. In short, there is no place else I would want to take my pet. I give them my highest recommendation.

Pros: Great Vets, Adjustable fees, Emergency Clinic

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When my cat got injured, we had to go here during the night to get her stitches, and I?m happy that I went to Pets Unlimited. The vet was very nice and professional. The waiting area here is comfortable and the rates are reasonable. The staff here really cares about the animals. Parking is pretty convenient as well.

5
★★★★★

When my cat got injured, we had to go here during the night to get her stitches, and I?m happy that I went to Pets Unlimited. The vet was very nice and professional. The waiting area here is comfortable and the rates are reasonable. The staff here really cares about the animals. Parking is pretty convenient as well.

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What a superb doctor! She is friendly, knowledgeable, willing to answer all your questions, and clearly loves what she does! I can not recommend her more highly- if you love your pet, you'll give Pets Unlimited and Dr. Calcott a call!

2
★★★★★

What a superb doctor! She is friendly, knowledgeable, willing to answer all your questions, and clearly loves what she does! I can not recommend her more highly- if you love your pet, you'll give Pets Unlimited and Dr. Calcott a call!

Pros: friendly, knowledgeable, personable

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Pets unlimited is AWESOME. This is where we come for all our cats' medical needs. The staff here is incredibly gifted and caring and their bedside manner inspires confidence. Your pets are in capable hands at Pets Unlimited on Fillmore. We've taken our cats here for regular check-ups, dental work, medical scares, and grooming - all with the same excellent results and service. It's also great that the profits go to running the shelter upstairs. Support this institution; it is fantastic!

PROS: Great and caring staff, beautiful facility, great results
CONS:

5
★★★★★

Pets unlimited is AWESOME. This is where we come for all our cats' medical needs. The staff here is incredibly gifted and caring and their bedside manner inspires confidence. Your pets are in capable hands at Pets Unlimited on Fillmore. We've taken our cats here for regular check-ups, dental work, medical scares, and grooming - all with the same excellent results and service. It's also great that the profits go to running the shelter upstairs. Support this institution; it is fantastic!

PROS: Great and caring staff, beautiful facility, great results
CONS:

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When I recently lost my beloved cat to heart troubles, the Pets Unlimited staff was understanding, and caring. They presented me with all of the options I had once my kitty had passed away, and never at any time did I feel strange for having such a broken heart.\n\nI still have one cat who is now a happily returning patient of the hospital. It is hard to believe this hospital is a not-for-profit organization, judging by the quality of care, and the hard working staff.

2
★★★★★

When I recently lost my beloved cat to heart troubles, the Pets Unlimited staff was understanding, and caring. They presented me with all of the options I had once my kitty had passed away, and never at any time did I feel strange for having such a broken heart.\n\nI still have one cat who is now a happily returning patient of the hospital. It is hard to believe this hospital is a not-for-profit organization, judging by the quality of care, and the hard working staff.

Pros: Clean, Professional

Cons: Can be hard to park

 

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