Brian's Kennels Training-Groom

★★★★★
  • 55 Hancock St

    North Quincy, MA 02171

    Map & Directions
  • 617-773-8373

Pets & Animals

Pets & Animals
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Five stars and plus.\r
Ive been coming to Brians for many years with two dogs. Very friendly service wonderful employees and staff. Personal service and amazing care given to any pet. I have used both boarding and grooming

3
★★★★★

Five stars and plus.\r
Ive been coming to Brians for many years with two dogs. Very friendly service wonderful employees and staff. Personal service and amazing care given to any pet. I have used both boarding and grooming

.

My Border Collie Shane loves to go to Brians Kennels. I was not sure how he would take to boarding over night. I have had him in other places and he seemed depressed when I picked him up. Last summer I started using Brians and I am

3
★★★★★

My Border Collie Shane loves to go to Brians Kennels. I was not sure how he would take to boarding over night. I have had him in other places and he seemed depressed when I picked him up. Last summer I started using Brians and I am

.

Stay away! I brought my GSD to Brian's Kennel's for a week and he came back with Kennel Cough! Not only did they not call me or my emergency contact, Brian himself insisted the condition was pre existing! When I went to pick him up, I went

3
★★★★★

Stay away! I brought my GSD to Brian's Kennel's for a week and he came back with Kennel Cough! Not only did they not call me or my emergency contact, Brian himself insisted the condition was pre existing! When I went to pick him up, I went

.

In response to my dog died at brians I am very sorry for your loss, it's never easy losing a pet in any circumstance. I have been bringing my 2 dogs there for over 9 years (one who is special needs) and I can't say enough great things about the place, from Brian to his staff all excellent . When I get them groomed after boarding its always a very professional job. They always come home happy. You said your dog was active and lively, so I was wondering if you had an autopsy performed to see what your dog died of? I would hate to see you bad mouthing such a fine establishment, one that I have and will always trust with my dogs lives, without knowing the truth.

5
★★★★★

In response to my dog died at brians I am very sorry for your loss, it's never easy losing a pet in any circumstance. I have been bringing my 2 dogs there for over 9 years (one who is special needs) and I can't say enough great things about the place, from Brian to his staff all excellent . When I get them groomed after boarding its always a very professional job. They always come home happy. You said your dog was active and lively, so I was wondering if you had an autopsy performed to see what your dog died of? I would hate to see you bad mouthing such a fine establishment, one that I have and will always trust with my dogs lives, without knowing the truth.

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We are very sorry for your loss of Chrissy. It is a tragedy when any family pet goes into cardiac arrest. It is deeply sad for your family and our staff. According to our phone records, the time span of her heart attack was approximately fifteen minutes before she passed on. Our protocol is to get veterinary attention as soon as possible with any sickness or emergency. When it comes to a dog with cardiac arrest, action must be taken within minutes. Unfortunately, by the time we arranged transportation she had already passed. This could happen at home or at any other environment. Something this acute can not be prepared for unless you are at an emergency clinic with a veterinarian the moment it happens.
We do recommend to anybody leaving a pet with a caretaker to inform them of any health problems. The emergency contact person informed us of Chrissy??s past heart attacks. Had we been told of a previous heart condition we would not have boarded her without veterinary treatments or medications.

2
★★★★★

We are very sorry for your loss of Chrissy. It is a tragedy when any family pet goes into cardiac arrest. It is deeply sad for your family and our staff. According to our phone records, the time span of her heart attack was approximately fifteen minutes before she passed on. Our protocol is to get veterinary attention as soon as possible with any sickness or emergency. When it comes to a dog with cardiac arrest, action must be taken within minutes. Unfortunately, by the time we arranged transportation she had already passed. This could happen at home or at any other environment. Something this acute can not be prepared for unless you are at an emergency clinic with a veterinarian the moment it happens.
We do recommend to anybody leaving a pet with a caretaker to inform them of any health problems. The emergency contact person informed us of Chrissy??s past heart attacks. Had we been told of a previous heart condition we would not have boarded her without veterinary treatments or medications.

.

I booked for my pet for 17 days at Brian??s kennels while my family was away on holiday in England. On the 6th day I got an emergency phone call and was told that our pet died unexpected and suddenly!
We had a meeting with the kennel owner after we came back and were shocked to find that there were no any emergency measures taken to try to save her! The owner??s excuses were that the two staff in the office, one was pregnant yet without a car, the other one with a car had just working with them, therefore not suitable to take the emergency procedure. In his business, any staff, new or old, all has responsibility to take the dog to the hospital. Why he did not give instructions to this new staff? For that matter, why he did not rush the dog to the hospital himself? There was about 45 minutes to one hour, according to them, until my dog died. The nearest animal hospital is a 15-minute drive. In the entire crisis, what did all these people do? Absolutely nothing! My dog??s life has been wasted because of these people??s incompetence!
I would not like our sorrow story to repeat to any pet owner. I certainly would not recommend this kennel to anyone.

In response to Brina's Kennels:

Anxious to distance himself from his responsibility in the death of my dog, Chrissy, the owner of the Brian??s Kennels was eager to claim that Chrissy had a pre-existing heart condition. I have to disappoint him there. In Chrissy??s nine years life, never once had she been treated for any heart issues or any other health problems. She was a healthy, active dog when she went to the kennel, as can be verified from Chrissy??s 9 year vet records.

The owner said that the time span of Chrissy??s heart attack was fifteen minutes before she passed away; this is another one of the inconsistent stories he has told us. When we met him, he told us that Chrissy started having breathing trouble at 8:15am, and then his staff told my emergency contact person that Chrissy died at 9:00 am. So, it certainly was not the fifteen minutes he claimed. According to his original story, it was forty five minutes! Plenty of time for them to rush the dog to the 15-minute drive hospital if they were capable!

But then, he told us how incompetent his staff was where the emergency measures were concerned. He said that one of the staff was pregnant and without a car, yet, the other one with a car, because she had just started working with them, this somehow precluded her from taking emergency measures??I still don??t know why!

For that matter, where was the owner himself when Chrissy died anyway? My emergency contact person said that she did not meet the kennel owner when she arrived. Given to the circumstance, should not the owner spoken with her had he been present?

The owner advises pet owners to let caretakers know of their pets?? health conditions. To other kennels, perhaps, but not to this one since even in the face of an emergency they appear incapable of taking action, at least in Chrissy??s case.

Anyway, who would want to board their pet at a questionable kennel where a dog died!

0
★☆☆☆☆

I booked for my pet for 17 days at Brian??s kennels while my family was away on holiday in England. On the 6th day I got an emergency phone call and was told that our pet died unexpected and suddenly!
We had a meeting with the kennel owner after we came back and were shocked to find that there were no any emergency measures taken to try to save her! The owner??s excuses were that the two staff in the office, one was pregnant yet without a car, the other one with a car had just working with them, therefore not suitable to take the emergency procedure. In his business, any staff, new or old, all has responsibility to take the dog to the hospital. Why he did not give instructions to this new staff? For that matter, why he did not rush the dog to the hospital himself? There was about 45 minutes to one hour, according to them, until my dog died. The nearest animal hospital is a 15-minute drive. In the entire crisis, what did all these people do? Absolutely nothing! My dog??s life has been wasted because of these people??s incompetence!
I would not like our sorrow story to repeat to any pet owner. I certainly would not recommend this kennel to anyone.

In response to Brina's Kennels:

Anxious to distance himself from his responsibility in the death of my dog, Chrissy, the owner of the Brian??s Kennels was eager to claim that Chrissy had a pre-existing heart condition. I have to disappoint him there. In Chrissy??s nine years life, never once had she been treated for any heart issues or any other health problems. She was a healthy, active dog when she went to the kennel, as can be verified from Chrissy??s 9 year vet records.

The owner said that the time span of Chrissy??s heart attack was fifteen minutes before she passed away; this is another one of the inconsistent stories he has told us. When we met him, he told us that Chrissy started having breathing trouble at 8:15am, and then his staff told my emergency contact person that Chrissy died at 9:00 am. So, it certainly was not the fifteen minutes he claimed. According to his original story, it was forty five minutes! Plenty of time for them to rush the dog to the 15-minute drive hospital if they were capable!

But then, he told us how incompetent his staff was where the emergency measures were concerned. He said that one of the staff was pregnant and without a car, yet, the other one with a car, because she had just started working with them, this somehow precluded her from taking emergency measures??I still don??t know why!

For that matter, where was the owner himself when Chrissy died anyway? My emergency contact person said that she did not meet the kennel owner when she arrived. Given to the circumstance, should not the owner spoken with her had he been present?

The owner advises pet owners to let caretakers know of their pets?? health conditions. To other kennels, perhaps, but not to this one since even in the face of an emergency they appear incapable of taking action, at least in Chrissy??s case.

Anyway, who would want to board their pet at a questionable kennel where a dog died!

Pros: none

Cons: They are incomtetent!

.

When we first brought our dogs home, the first thing we did is contact Brian's Kennels for their doggie obediance classes. It was relatively painless - for both the doggies and us.

4
★★★★☆

When we first brought our dogs home, the first thing we did is contact Brian's Kennels for their doggie obediance classes. It was relatively painless - for both the doggies and us.

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