VCA Crown Valley Animal Hospital & Pet Hotel

★★★★☆
Sunday: 6AM - 5PM Monday - Saturday: 6AM - 8PM
  • 28892 Crown Valley Pkwy

    Laguna Niguel, CA 92677

    Map & Directions
  • 949-667-5051

About VCA Crown Valley Animal Hospital & Pet Hotel

Categories
  • Veterinarians
Hours
M-F 7am-7pm, Sa-Su 8am-6pm
Keywords
  • vet
  • veterinarian
  • animal hospital
  • animal clinic
  • VCA
  • veterinary hospital
  • VCA Hospitals
  • vets in
  • vet hospital
  • pet clinic
  • vet in
  • pet hospital
  • vet clinic
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Services
  • Allergy & Itchy Skin Relief
  • Boarding
  • Dentistry
  • Diabetes Treatment
  • Diagnostic Imaging
  • Ear Checks
  • Euthanasia Services
  • Flea & Tick Control
  • Full Diagnostics
  • General Surgery
  • Geriatric Medicine
  • Grooming
  • Health Certificates
  • Health Exams
  • Hospitalization
  • Immunizations
  • Internal Medicine
  • In-house Pharmacy & Surgical Suite
  • Laser Surgery
  • Nutrition Services
  • Parasite Control
  • Pain Mgmt.
  • Radiology
  • Senior Wellness
  • Spays & Neuter
  • Vaccinations
  • Weight Mgmt. Program
  • Wellness Exams

Pets & Animals

Pets & Animals
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4.0 17
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.

I'm writing on behalf of myself and my colleagues that form our dog rescue, The Animal Pad.

I first encountered CVACC after placing a frantic call when another animal hospital in Mission Viejo kicked our dog out of their facility (albeit somewhat politely) after they ran out of space to take new patients.

I called CV and they we so kind that they hung out after drop-off hours to wait for me, on Easter! I let them know we were a rescue, and had a special needs dog that was rescued from Devore in SBO, that he needed indoor boarding and a sanitary environment, as he had third degree chemical burns and injuries from a weed whacker. That did not phase them, where it did other places because many turned me away. Worried when I said he was a large breed mix, he was a pit bull (which have been some of my sweetest dogs ever, mind you) and some were worried he'd be "too much work" to deal with his burns.

CV has been so wonderful with him, and he's recovered beautifully under their care. So much of his hair has grown back (as shown on their Facebook page), he gets playgroup time now, too! The most amazing, he's gained 15lbs (he was emaciated, too).

We've since then started to take all of our dogs there and use all of their services offered. We don't have any complaints at all.

What stands out to me the most with their vet care, is that Dr. Ivers doesn't do things unnecessarily. He doesn't do things for practice. If not for him, we'd have spent a lot more money at another vet who emotionally blackmailed us and manipulated the diagnosis of one of our dogs, which they were going to do a surgery on her that was invasive and not even necessary. I trust them with our rescues and with my personal dogs, too. Franquie, Heidi, Dr. Ivers, Tiffany, and Sarah are specific employees who have gone above and beyond when caring for our dogs.

We love them!!

5
★★★★★

I'm writing on behalf of myself and my colleagues that form our dog rescue, The Animal Pad.

I first encountered CVACC after placing a frantic call when another animal hospital in Mission Viejo kicked our dog out of their facility (albeit somewhat politely) after they ran out of space to take new patients.

I called CV and they we so kind that they hung out after drop-off hours to wait for me, on Easter! I let them know we were a rescue, and had a special needs dog that was rescued from Devore in SBO, that he needed indoor boarding and a sanitary environment, as he had third degree chemical burns and injuries from a weed whacker. That did not phase them, where it did other places because many turned me away. Worried when I said he was a large breed mix, he was a pit bull (which have been some of my sweetest dogs ever, mind you) and some were worried he'd be "too much work" to deal with his burns.

CV has been so wonderful with him, and he's recovered beautifully under their care. So much of his hair has grown back (as shown on their Facebook page), he gets playgroup time now, too! The most amazing, he's gained 15lbs (he was emaciated, too).

We've since then started to take all of our dogs there and use all of their services offered. We don't have any complaints at all.

What stands out to me the most with their vet care, is that Dr. Ivers doesn't do things unnecessarily. He doesn't do things for practice. If not for him, we'd have spent a lot more money at another vet who emotionally blackmailed us and manipulated the diagnosis of one of our dogs, which they were going to do a surgery on her that was invasive and not even necessary. I trust them with our rescues and with my personal dogs, too. Franquie, Heidi, Dr. Ivers, Tiffany, and Sarah are specific employees who have gone above and beyond when caring for our dogs.

We love them!!

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.

Love this place! Great service and wonderful veterinary service. I have taken all of my pets here for 20 years and have never been disappointed! Highly recommended!

5
★★★★★

Love this place! Great service and wonderful veterinary service. I have taken all of my pets here for 20 years and have never been disappointed! Highly recommended!

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2 out of 2 people found this review helpful.

.

If I could give this hospital a negative one star that is the rating i would give. Their staff was condescending and patronizing, and their Dr. Ivers has serious communications issues. It is difficult to talk to people like that. My Dogue De Bourdeuax, Hellfire, hates Dr. Ivers intensely and i think he had nightmares after he left that hospital.

1
★☆☆☆☆

If I could give this hospital a negative one star that is the rating i would give. Their staff was condescending and patronizing, and their Dr. Ivers has serious communications issues. It is difficult to talk to people like that. My Dogue De Bourdeuax, Hellfire, hates Dr. Ivers intensely and i think he had nightmares after he left that hospital.

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0 out of 2 people found this review helpful.

.

I have taken my dog that has regular seizures and every couple months there prices go up for his medications. Also a couple of months ago I had to take my dog due to him not being able to move both his back legs the doctor stated I believe he needs hip surgery well I wanted a second opinion and went to Irvine Animal Hospital where the doctor there confirmed that they would need him to have an emergency back surgery he had pressure on his spine causing him to loose control of his legs so there my dog went in for surgery and now my dog is healthy and back to normal and if I would have went with the other doctor he would have been treated for a totally wrong thing I will never take my dog to crown valley ever again and I think the customer service there is horrible I don't want to name the person but she works at the front desk. I remember when I came in and a woman was in front of me her first time there and the front desk girl had her fill out the paperwork well the woman did not know how to write or speak that good of English the woman asked for her help and she kept rolling her eyes acting annoyed I ended up helping the woman complete the paperwork all in all I really hate this place.

1
★☆☆☆☆

I have taken my dog that has regular seizures and every couple months there prices go up for his medications. Also a couple of months ago I had to take my dog due to him not being able to move both his back legs the doctor stated I believe he needs hip surgery well I wanted a second opinion and went to Irvine Animal Hospital where the doctor there confirmed that they would need him to have an emergency back surgery he had pressure on his spine causing him to loose control of his legs so there my dog went in for surgery and now my dog is healthy and back to normal and if I would have went with the other doctor he would have been treated for a totally wrong thing I will never take my dog to crown valley ever again and I think the customer service there is horrible I don't want to name the person but she works at the front desk. I remember when I came in and a woman was in front of me her first time there and the front desk girl had her fill out the paperwork well the woman did not know how to write or speak that good of English the woman asked for her help and she kept rolling her eyes acting annoyed I ended up helping the woman complete the paperwork all in all I really hate this place.

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1 out of 3 people found this review helpful.

.

We have brought our 3 dogs to Crown Valley for over 8 years. Dr. Ivers and Dr. Adams are angels for animals. Dr. Ivers saved my Husky, Tundra, 3 times from pancreatitis. He stayed late one Friday night waiting for me to bring my Havanese in after digesting rat poison. He was barely breathing and on the brink of death...Dr. Ivers immediately took him from my arms and administered care. Two days later my Havanese was back to his old mischevious self.
Dr. Ivers recently stayed late last December to help us say goodbye to our beloved Tundra at the age of 14 1/2. Dr. Ivers later sent us a card to express his sympathy.
Dr. Ivers and Dr. Adams are dedicated to their practice and their patients. They both return phone calls and have time to explain every procedure and illness your pet has.
Any vet can give your pet a vaccine but when it comes to saving their lives, I'll place my babies with Dr. Ivers and Dr. Adams.

5
★★★★★

We have brought our 3 dogs to Crown Valley for over 8 years. Dr. Ivers and Dr. Adams are angels for animals. Dr. Ivers saved my Husky, Tundra, 3 times from pancreatitis. He stayed late one Friday night waiting for me to bring my Havanese in after digesting rat poison. He was barely breathing and on the brink of death...Dr. Ivers immediately took him from my arms and administered care. Two days later my Havanese was back to his old mischevious self.
Dr. Ivers recently stayed late last December to help us say goodbye to our beloved Tundra at the age of 14 1/2. Dr. Ivers later sent us a card to express his sympathy.
Dr. Ivers and Dr. Adams are dedicated to their practice and their patients. They both return phone calls and have time to explain every procedure and illness your pet has.
Any vet can give your pet a vaccine but when it comes to saving their lives, I'll place my babies with Dr. Ivers and Dr. Adams.

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2 out of 2 people found this review helpful.

.

Dr. Ivers, Dr. Adams and the entire staff at CVACC are wonderful. I could not have asked for more. My 18 year old kitty had renal failure and they did everything they could to save her. She got so much love and care, the best medical attention anyone could ask for. They were honest and kept in constant communication with me. The entire staff was sympathetic to me and my suffering. They loved and cared for Tigger as much as if she were their own. I will always take my pets here and highly recommend CVACC after a having a horrid experience at Saddleback VCA.

5
★★★★★

Dr. Ivers, Dr. Adams and the entire staff at CVACC are wonderful. I could not have asked for more. My 18 year old kitty had renal failure and they did everything they could to save her. She got so much love and care, the best medical attention anyone could ask for. They were honest and kept in constant communication with me. The entire staff was sympathetic to me and my suffering. They loved and cared for Tigger as much as if she were their own. I will always take my pets here and highly recommend CVACC after a having a horrid experience at Saddleback VCA.

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1 out of 1 people found this review helpful.

.

I always think of CVACC as being like Cheers.....where everybody knows your name! They always remember me and/or my dog when I walk through the door. I am confident that they take good care of our animals both when they board and when they are sick. The follow up care here is second to none. Thankyou Dr. Ivers and crew!

4
★★★★☆

I always think of CVACC as being like Cheers.....where everybody knows your name! They always remember me and/or my dog when I walk through the door. I am confident that they take good care of our animals both when they board and when they are sick. The follow up care here is second to none. Thankyou Dr. Ivers and crew!

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3 out of 3 people found this review helpful.

.

Took my dog here and paid a fortune for the overnight kennel while on vacation and my dog had a black bloody eye when I returned and was scared of humans!

1
★☆☆☆☆

Took my dog here and paid a fortune for the overnight kennel while on vacation and my dog had a black bloody eye when I returned and was scared of humans!

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0 out of 2 people found this review helpful.

.

Its because of Doctor Ivers that we dared to adopted so many of them, You LOVE your pet??s this is the place you would love to go from Hospital to the Hotel & the Grooming also the Daycare, while Dr. Ivers has always been very reasonable, he take so much Pride and he does his work with diligence, he & his Staff have very good Heart, they are Amazing, Fantastic, Great, THEY ARE THE BEST. We had couple of emergencies and as always Dr. Ivers and his Staff took care of our Pets and comfort us at the same time, he always take time to talk and explain everything from A to Z , and he always patiently answer our many questions , his answers are always based on facts which is very comforting, Dr. Ivers always calls to make sure his Patients are doing fine.
On top of the excellent service you get at their place, the HOTEL and its Managers or staff are one group of people that you can feel comfortable to have, your PET have their own little vacation by staying at this 5 Star PET HOTEL .
There are no words for the efficiency, honesty, care and Trust we have experienced personally for the past 6 years. ALL WE CAN SAY IS:

THANK YOU Dr. Ivers. THANK YOU Crown Valley Animal Hospital.
You are the BEST.

5
★★★★★

Its because of Doctor Ivers that we dared to adopted so many of them, You LOVE your pet??s this is the place you would love to go from Hospital to the Hotel & the Grooming also the Daycare, while Dr. Ivers has always been very reasonable, he take so much Pride and he does his work with diligence, he & his Staff have very good Heart, they are Amazing, Fantastic, Great, THEY ARE THE BEST. We had couple of emergencies and as always Dr. Ivers and his Staff took care of our Pets and comfort us at the same time, he always take time to talk and explain everything from A to Z , and he always patiently answer our many questions , his answers are always based on facts which is very comforting, Dr. Ivers always calls to make sure his Patients are doing fine.
On top of the excellent service you get at their place, the HOTEL and its Managers or staff are one group of people that you can feel comfortable to have, your PET have their own little vacation by staying at this 5 Star PET HOTEL .
There are no words for the efficiency, honesty, care and Trust we have experienced personally for the past 6 years. ALL WE CAN SAY IS:

THANK YOU Dr. Ivers. THANK YOU Crown Valley Animal Hospital.
You are the BEST.

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1 out of 1 people found this review helpful.

.

I have taken my new kitten Ozzy to Dr. Ivers since we got him back in November 2009 for his shots and checkups. We were very pleased with Dr. Ivers and his entire staff. We especially liked Dr. Ivers because he was a "cat" vet and has 3 cats of his own of the exactly same breed as our new kitten. Besides his kind nature and good bed side manner with our kitten, it is comforting to us to know that our vet has the same breed cat as us and is very much in love with the same animal. we know he will give us the best advice about our animal.

One thing I have to say in response to the comments below, is that I wish i had read these posts before we neutered Ozzy. We found out that CVACC charges over $400 for this simple procedure. We believe this was quite excessive for a common surgery and decided to take him to a low cost clinic. After the surgery, our pets privates got infected. We took him back in for follow up treatment and antibiotics and still 2 weeks after he finished his medication, his infection does not seem to look better. We are going back to Dr. Ivers and wished we had just made the initial investment in the first place because we feel we "got what we paid for", as the Dr. below had mentioned.

Anyone who truly values the quality of life of their pet and their comfort would pay what it cost, obviously, within reason to help their pet.

We will be returning to see Dr. Ivers this week and I highly recommend this vet to anyone.

4
★★★★☆

I have taken my new kitten Ozzy to Dr. Ivers since we got him back in November 2009 for his shots and checkups. We were very pleased with Dr. Ivers and his entire staff. We especially liked Dr. Ivers because he was a "cat" vet and has 3 cats of his own of the exactly same breed as our new kitten. Besides his kind nature and good bed side manner with our kitten, it is comforting to us to know that our vet has the same breed cat as us and is very much in love with the same animal. we know he will give us the best advice about our animal.

One thing I have to say in response to the comments below, is that I wish i had read these posts before we neutered Ozzy. We found out that CVACC charges over $400 for this simple procedure. We believe this was quite excessive for a common surgery and decided to take him to a low cost clinic. After the surgery, our pets privates got infected. We took him back in for follow up treatment and antibiotics and still 2 weeks after he finished his medication, his infection does not seem to look better. We are going back to Dr. Ivers and wished we had just made the initial investment in the first place because we feel we "got what we paid for", as the Dr. below had mentioned.

Anyone who truly values the quality of life of their pet and their comfort would pay what it cost, obviously, within reason to help their pet.

We will be returning to see Dr. Ivers this week and I highly recommend this vet to anyone.

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3 out of 3 people found this review helpful.

.

I've taken my dog and 2 cats to Crown Valley for 3 years now and love everything about it. I read the last review and was apalled at how viscious that person was. After reading several times, it became VERY apparent it was the work of a pathetic, disgruntled ex-employee. Dr. Ivers diagnosed my dog when no one else could and he saved her life. He and the entire staff have worked with me to keep her healthy and happy for as many years as she has left. I'm grateful to all of them and would recommend them in a heartbeat.

Roger

5
★★★★★

I've taken my dog and 2 cats to Crown Valley for 3 years now and love everything about it. I read the last review and was apalled at how viscious that person was. After reading several times, it became VERY apparent it was the work of a pathetic, disgruntled ex-employee. Dr. Ivers diagnosed my dog when no one else could and he saved her life. He and the entire staff have worked with me to keep her healthy and happy for as many years as she has left. I'm grateful to all of them and would recommend them in a heartbeat.

Roger

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4 out of 4 people found this review helpful.

Business Response:

We appreciate you and your pets! Thank you for the great review. We work very hard to make sure both you and your pets are happy with the care we provide and look forward to seeing all of you soon!
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In response to the last post, I am extremely disappointed and shocked that any veterinarian worth their weight would go back and comment on a case that they had no involvement in. As in all walks of life, it is very easy to play Monday night quarterback, especially after a succesful outcome...only to claim that you could have done it faster and better also with a successful outcome.
After doing what we refer to as relief work in other practices, I have returned to Crown Valley Animal Care Center (CVACC). It is because of the extremely high quality of practice that we enjoy. For example, yes, you can get a spay or neuter done elsewhere cheaper. However, ask a few questions about the procedures that we at CVACC practice with the best intentions of taking every possible risk out of anesthesia....all animals placed under sedation have in-house bloodwork performed prior to anesthesia, an IV catheter is placed(a life line in case of an unexpected reaction), they are placed on fluids to maintain pressures, monitored with a continuous ECG, CO2/oxygen saturation, ventilator if needed, placed on a BAER hugger air flow body heater if needed, have an overnight nurse monitoring all patients withing the hospital, receive aggressive pain management, etc.
We have no apologies for not cutting corners. The old saying 'you get what you pay for'. Also Dr. Ivers and myself, Dr. Adams, attend numerous continuing education meetings each year (not only the easy local) but travel throughout the country to attend the more cutting edge, state of the art meetings including the annual Emergency and Critical Care convention.
I would be happy to entertain any questions that you may have.
Sincerely, Dr. Deborah Adams 949.495.1123

5
★★★★★

In response to the last post, I am extremely disappointed and shocked that any veterinarian worth their weight would go back and comment on a case that they had no involvement in. As in all walks of life, it is very easy to play Monday night quarterback, especially after a succesful outcome...only to claim that you could have done it faster and better also with a successful outcome.
After doing what we refer to as relief work in other practices, I have returned to Crown Valley Animal Care Center (CVACC). It is because of the extremely high quality of practice that we enjoy. For example, yes, you can get a spay or neuter done elsewhere cheaper. However, ask a few questions about the procedures that we at CVACC practice with the best intentions of taking every possible risk out of anesthesia....all animals placed under sedation have in-house bloodwork performed prior to anesthesia, an IV catheter is placed(a life line in case of an unexpected reaction), they are placed on fluids to maintain pressures, monitored with a continuous ECG, CO2/oxygen saturation, ventilator if needed, placed on a BAER hugger air flow body heater if needed, have an overnight nurse monitoring all patients withing the hospital, receive aggressive pain management, etc.
We have no apologies for not cutting corners. The old saying 'you get what you pay for'. Also Dr. Ivers and myself, Dr. Adams, attend numerous continuing education meetings each year (not only the easy local) but travel throughout the country to attend the more cutting edge, state of the art meetings including the annual Emergency and Critical Care convention.
I would be happy to entertain any questions that you may have.
Sincerely, Dr. Deborah Adams 949.495.1123

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5 out of 6 people found this review helpful.

.

Dr. Iver's and his staff are so wonderful. They are all so caring and kind to their clients and animals. Dr. Iver's I owe so much to. He has saved my Italian greyhound. My little girl was so sick and he diagnosed her and she recived the right treatment and care. Dr. Iver's is so dedicated to his patients and staff. It is rare to find such a perfect balance. The staff was with my girl 24 hours a day. They were all so kind through all my phones calls and my concern. Dr. Iver's always went out of his way to talk to me,and explain all of his finding's. Our animals are so lucky that we have a Dr. that is so involved and truley love's what he does. The staff I owe so much to. I am so thankful for all of them. They are so busy, but take the time with all of their clients. If you need a great Dr. and the best facility to take your animals to, please dont hesitae because Crown Valley Animal Hospital is the best. Thank you Dr. Iver's and all of you that took such great care of my Bella. I am so at peace just knowing I have all of you here for all my animals For the review the one person wrote I so disagree with you Dr. Iver's is the best he gives 100% to all his patients. I have had two different times that my dog was brought to the hospital in an life emergencey and Dr. Iver's saved her life. He is the best and so is the hospital. Thank God they were and are here for us!!!!!
Renee Moreno:)

5
★★★★★

Dr. Iver's and his staff are so wonderful. They are all so caring and kind to their clients and animals. Dr. Iver's I owe so much to. He has saved my Italian greyhound. My little girl was so sick and he diagnosed her and she recived the right treatment and care. Dr. Iver's is so dedicated to his patients and staff. It is rare to find such a perfect balance. The staff was with my girl 24 hours a day. They were all so kind through all my phones calls and my concern. Dr. Iver's always went out of his way to talk to me,and explain all of his finding's. Our animals are so lucky that we have a Dr. that is so involved and truley love's what he does. The staff I owe so much to. I am so thankful for all of them. They are so busy, but take the time with all of their clients. If you need a great Dr. and the best facility to take your animals to, please dont hesitae because Crown Valley Animal Hospital is the best. Thank you Dr. Iver's and all of you that took such great care of my Bella. I am so at peace just knowing I have all of you here for all my animals For the review the one person wrote I so disagree with you Dr. Iver's is the best he gives 100% to all his patients. I have had two different times that my dog was brought to the hospital in an life emergencey and Dr. Iver's saved her life. He is the best and so is the hospital. Thank God they were and are here for us!!!!!
Renee Moreno:)

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6 out of 7 people found this review helpful.

.

This place was not my regular vet, but when my puppy was badly injured on two different occasions, they were the ones that came to our rescue. They were open when my other vet was not. We were able to rush in and were helped right away by a very calm and supportive staff. They were able to save my dog twice, and both times I had complete faith in what they were doing and how they were treating my poor dog. When I had to leave my dog with them overnight, I knew that she would be in very good hands. Everyone I have had contact with there has been so nice, and had a gentle loving nature about them.

PROS: Open during hours most other vets aren't, and have a great staff!
CONS:

5
★★★★★

This place was not my regular vet, but when my puppy was badly injured on two different occasions, they were the ones that came to our rescue. They were open when my other vet was not. We were able to rush in and were helped right away by a very calm and supportive staff. They were able to save my dog twice, and both times I had complete faith in what they were doing and how they were treating my poor dog. When I had to leave my dog with them overnight, I knew that she would be in very good hands. Everyone I have had contact with there has been so nice, and had a gentle loving nature about them.

PROS: Open during hours most other vets aren't, and have a great staff!
CONS:

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5 out of 5 people found this review helpful.

.

Prices are often very good and they've been around for a very long time. Dr. Adams is a wonderful vet. We try and stick with Dr. Adams because, unfortunately, we haven't had good experiences with all of the DVM's at this facility. We have never boarded our dog here, but it looks like a nice boarding facility. Each pet has a "room," rather than a cage, with beds and other creature comforts. The cats have TV's and catwalks.

PROS: Open all night for emergencies
CONS:

4
★★★★☆

Prices are often very good and they've been around for a very long time. Dr. Adams is a wonderful vet. We try and stick with Dr. Adams because, unfortunately, we haven't had good experiences with all of the DVM's at this facility. We have never boarded our dog here, but it looks like a nice boarding facility. Each pet has a "room," rather than a cage, with beds and other creature comforts. The cats have TV's and catwalks.

PROS: Open all night for emergencies
CONS:

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4 out of 4 people found this review helpful.

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If you need to drop off your pet for a while when you go on vacation or take a break, this place is exactly what you want. They hold your pet for you while you are gone and take great care of it. The pricing is easily affordable and the location is really convenient. Great place, highly recommended.

4
★★★★☆

If you need to drop off your pet for a while when you go on vacation or take a break, this place is exactly what you want. They hold your pet for you while you are gone and take great care of it. The pricing is easily affordable and the location is really convenient. Great place, highly recommended.

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5 out of 6 people found this review helpful.

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The location is great, the staff is friendly and the place is clean. The wait time can be long with an appt, but the care seems very genuine and worth the wait.

4
★★★★☆

The location is great, the staff is friendly and the place is clean. The wait time can be long with an appt, but the care seems very genuine and worth the wait.

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6 out of 7 people found this review helpful.

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