Joe Kassab Jewelers

★★★★★
  • 12000 SE 82ND Ave Ste 2068

    Happy Valley, OR 97086

    Map & Directions
  • 503-653-7767

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Joe Kassab Jewelers at Clackamas Town Center, Happy Valley, Oregon, does not honor their work that is "guaranteed for life". 15 to 20 years ago, my daughter gave me a pair of Diamond stud earrings for Christmas. Not real expensive, but very sentimental. I took them to Joe Kassab Jewelers and had a custom stud and locking back put on them to insure that they would not get lost. The salesman said they were "Guaranteed for life". I did not ask, who's life? I have found that the locking back has a spring inside that wears out. Joe Kassab Jewelers has previously replaced these backs when they have malfunctioned until today. Today the new backs would cost me $50 to replace, because "the price of gold has gone up" and "we only guarantee the post". Give me a break, how stupid do you think your customers are? You guaranteed a product that has a flaw. If the customer is not careful and loses the item before the flaw is exposed, you win. My backs have been replaced before and your store has been recommended to friends before. I will not be back and will warn everyone I know about your dishonest practice.

1
★☆☆☆☆

Joe Kassab Jewelers at Clackamas Town Center, Happy Valley, Oregon, does not honor their work that is "guaranteed for life". 15 to 20 years ago, my daughter gave me a pair of Diamond stud earrings for Christmas. Not real expensive, but very sentimental. I took them to Joe Kassab Jewelers and had a custom stud and locking back put on them to insure that they would not get lost. The salesman said they were "Guaranteed for life". I did not ask, who's life? I have found that the locking back has a spring inside that wears out. Joe Kassab Jewelers has previously replaced these backs when they have malfunctioned until today. Today the new backs would cost me $50 to replace, because "the price of gold has gone up" and "we only guarantee the post". Give me a break, how stupid do you think your customers are? You guaranteed a product that has a flaw. If the customer is not careful and loses the item before the flaw is exposed, you win. My backs have been replaced before and your store has been recommended to friends before. I will not be back and will warn everyone I know about your dishonest practice.

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To make a really long story just long...

I purchased a diamond that cost me essentially car, was appraised at OVER $30,000. However I needed to find the perfect setting to put it in, and the search took me all over town from LO to

3
★★★★★

To make a really long story just long...

I purchased a diamond that cost me essentially car, was appraised at OVER $30,000. However I needed to find the perfect setting to put it in, and the search took me all over town from LO to

.

Went to Joe Kassab Jewelers for a custom made wedding band to match a quirky engagement ring my fianc got from a different jewelry store that didn't have a matching band. They worked with me and came up with a design I loved and for a

3
★★★★★

Went to Joe Kassab Jewelers for a custom made wedding band to match a quirky engagement ring my fianc got from a different jewelry store that didn't have a matching band. They worked with me and came up with a design I loved and for a

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My $10,000 ring took me $100,000 of effort to get right. I liked the basic design of a ring in the case, and they were happy to design a setting for my diamond based on that design. We took a lot of time agreeing on the design, which I

3
★★★★★

My $10,000 ring took me $100,000 of effort to get right. I liked the basic design of a ring in the case, and they were happy to design a setting for my diamond based on that design. We took a lot of time agreeing on the design, which I

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I don't get on and write reviews very often but I saw it fit to share my experience with everyone Kassab Jewelrs. I went in there to look at engagement and wedding rings for my fiance and I (at the time, happily married now). Although they were slammed, right when I walked in every single employee in the store took a second to acknowledge and greet me and said they would be with me shortly. After looking around for a minute I started speaking to Joe jr. and he was extremely friendly, professional, and knowledgable about the industry, prices, and what they had in their inventory that I was looking for. We ended up deciding to design a ring which was such a good decision. Although their inventory was very nice I thought it would be very special to my wife knowing that she had a ring that I put alot of time and thought into. When I went to pick up the ring it was exactly what I had ordered, and better yet I haven't seen any rings like it yet. Joe and Mindy did an outstanding job walking me through the process and I couldn't be happier. Thank you to everyone at Kassab Jewelers and a job well done.

5
★★★★★

I don't get on and write reviews very often but I saw it fit to share my experience with everyone Kassab Jewelrs. I went in there to look at engagement and wedding rings for my fiance and I (at the time, happily married now). Although they were slammed, right when I walked in every single employee in the store took a second to acknowledge and greet me and said they would be with me shortly. After looking around for a minute I started speaking to Joe jr. and he was extremely friendly, professional, and knowledgable about the industry, prices, and what they had in their inventory that I was looking for. We ended up deciding to design a ring which was such a good decision. Although their inventory was very nice I thought it would be very special to my wife knowing that she had a ring that I put alot of time and thought into. When I went to pick up the ring it was exactly what I had ordered, and better yet I haven't seen any rings like it yet. Joe and Mindy did an outstanding job walking me through the process and I couldn't be happier. Thank you to everyone at Kassab Jewelers and a job well done.

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They have some beautiful jewelry here at Kassab's. A lot of the jewelry, maybe even most of it is made there so it is really unique. They sized my ring for me and I liked the fact that they did it on site and did not have to send it out.

4
★★★★☆

They have some beautiful jewelry here at Kassab's. A lot of the jewelry, maybe even most of it is made there so it is really unique. They sized my ring for me and I liked the fact that they did it on site and did not have to send it out.

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