Rural Gas Company

★★☆☆☆
  • 7176 Main St

    Trumbull, CT 06611

    Map & Directions
  • 203-261-3641

Home & Garden

Home & Garden
More choices in Trumbull:
Resultset_next

Tubs & Stuff Plumbing Supply

41 Clifton Ave Ansonia, CT

Resultset_next

Housatonic Lumber True Value

23 Factory St Derby, CT

2.0 6
Hi! Sign in to let us know how Rural Gas Company was?
Write a Review
.

At some point you're going to have to deal with Rural Gas customer service. God help you when you do. And hopefully it won't be to get your stove turned on prior to an important gathering of guests.

What you will discover when your day with them comes is they couldn't care less about their customers. And on top of it all they are rude, officious, unreasonable an operate in the last century.

We're now switching service after five years of poor service.

You've been warned!

1
★☆☆☆☆

At some point you're going to have to deal with Rural Gas customer service. God help you when you do. And hopefully it won't be to get your stove turned on prior to an important gathering of guests.

What you will discover when your day with them comes is they couldn't care less about their customers. And on top of it all they are rude, officious, unreasonable an operate in the last century.

We're now switching service after five years of poor service.

You've been warned!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They fell behind on their delivery schedule due to bad weather and didn't bother to notify us. Eventually, we ran out of gas in the middle of an ice storm, at night. If we hadn't been home, our pipes would've frozen and we would have extensive damage. Their excuse: "our deliverymen are busting our humps - we're just weeks behind."

1
★☆☆☆☆

They fell behind on their delivery schedule due to bad weather and didn't bother to notify us. Eventually, we ran out of gas in the middle of an ice storm, at night. If we hadn't been home, our pipes would've frozen and we would have extensive damage. Their excuse: "our deliverymen are busting our humps - we're just weeks behind."

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Do not use Rural Gas. They have no idea how to monitor your tank, and thus you will run out of gas on the coldest days of the year.

1
★☆☆☆☆

Do not use Rural Gas. They have no idea how to monitor your tank, and thus you will run out of gas on the coldest days of the year.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Unbelievably rude to their customers on the phone (i.e. "you're gonna have to hold on"), though the delivery/service men are nice. They absolutely DO charge for the tank, the reviewer who says they don't must be getting paid off. Lateness with one bill (for $150) has them sending a man to your house to collect, and when you pay him they cut off your service. Seriously, making you call the office to schedule a delivery is the worst punishment imaginable. Terrible business. Go with AmeriGas right off the bat - they must be more courteous and professional than these dimwits.

1
★☆☆☆☆

Unbelievably rude to their customers on the phone (i.e. "you're gonna have to hold on"), though the delivery/service men are nice. They absolutely DO charge for the tank, the reviewer who says they don't must be getting paid off. Lateness with one bill (for $150) has them sending a man to your house to collect, and when you pay him they cut off your service. Seriously, making you call the office to schedule a delivery is the worst punishment imaginable. Terrible business. Go with AmeriGas right off the bat - they must be more courteous and professional than these dimwits.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They take a while to come fill your tank. When I call they seem to always want to be doing something else other than working. Yet their rates are competitive.

3
★★★☆☆

They take a while to come fill your tank. When I call they seem to always want to be doing something else other than working. Yet their rates are competitive.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

We have been with them for 3 years. They are we friendly.Like most service rates are high. They are not. They do not charge you for the tank. Dependable automatic delivery.

5
★★★★★

We have been with them for 3 years. They are we friendly.Like most service rates are high. They are not. They do not charge you for the tank. Dependable automatic delivery.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Wait, you're the expert.

If you've been to or used Rural Gas Company, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review