Schindler, Nick, Dvm - Lexington Blvd Animal Hospital

★★★★☆

Pets & Animals

Pets & Animals
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Great doctors, great front desk staff, great technicians... although this is not my regular animal clinic, I have visited with one of my pets who has behavior issues and they have provided my little one with superb treatment. I wish I lived closer to Sugar Land so I could make this my permanent vet.

I would like to point out a few things in reference to the negative review on here posted by Dawn:

1) Lexington Blvd offers top notch care and services, which do not come cheap. If you want the best care, you have to be willing to pay for it. If money is ever a concern, just let one of the doctors know and they can provide you with an estimate before performing services.
2) Typically, most vets DO require clients to pay for their services in full at the time they are given. However, you need to consider that occasionally the staff may make a mistake and forget to charge you for part of the treatment you receive. In the medical field (both people and animals), if they forget to charge you, that does not mean that you don't have to pay. That may go over well when you buy a $3 cup of coffee, but medical treatment is extremely expensive and you have to pay up. I am guessing that in Dawn's case, they simply left out a charge and were trying to collect payment for a service that was actually performed.
3) If you ever receive letters stating that you owe a company money - RESPOND TO THEM! Even if it is a mistake! If it is a mistake on the company's part, they can only fix it if you communicate with them. It is extremely foolish and naive to ignore letters like that and expect the problem to go away. Don't risk ruining your credit score by avoiding your problems.

Like I said, I have had a great experience with Lexington Blvd myself. I advise that you make an appointment if you want to see how the hospital is for yourself.

5
★★★★★

Great doctors, great front desk staff, great technicians... although this is not my regular animal clinic, I have visited with one of my pets who has behavior issues and they have provided my little one with superb treatment. I wish I lived closer to Sugar Land so I could make this my permanent vet.

I would like to point out a few things in reference to the negative review on here posted by Dawn:

1) Lexington Blvd offers top notch care and services, which do not come cheap. If you want the best care, you have to be willing to pay for it. If money is ever a concern, just let one of the doctors know and they can provide you with an estimate before performing services.
2) Typically, most vets DO require clients to pay for their services in full at the time they are given. However, you need to consider that occasionally the staff may make a mistake and forget to charge you for part of the treatment you receive. In the medical field (both people and animals), if they forget to charge you, that does not mean that you don't have to pay. That may go over well when you buy a $3 cup of coffee, but medical treatment is extremely expensive and you have to pay up. I am guessing that in Dawn's case, they simply left out a charge and were trying to collect payment for a service that was actually performed.
3) If you ever receive letters stating that you owe a company money - RESPOND TO THEM! Even if it is a mistake! If it is a mistake on the company's part, they can only fix it if you communicate with them. It is extremely foolish and naive to ignore letters like that and expect the problem to go away. Don't risk ruining your credit score by avoiding your problems.

Like I said, I have had a great experience with Lexington Blvd myself. I advise that you make an appointment if you want to see how the hospital is for yourself.

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I have brought my dogs to Lexington Blvd Animal Hospital for over 10 yrs. Dr. Stanley is a vet I trust. She has treated my dogs for both emergency procedures as well as grave illness. I know the prices seem high, but this is a full service pet hospital. When my dog was sick, it was so nice to be able to have all the testing here. If you are looking for a bargain in vet fees, you may want to go elsewhere, but if you want consistant excellent veterinary services, I highly recommend Dr. Stanley at Lexington Blvd Animal Hospital. The reason for only 4 stars is price.

4
★★★★☆

I have brought my dogs to Lexington Blvd Animal Hospital for over 10 yrs. Dr. Stanley is a vet I trust. She has treated my dogs for both emergency procedures as well as grave illness. I know the prices seem high, but this is a full service pet hospital. When my dog was sick, it was so nice to be able to have all the testing here. If you are looking for a bargain in vet fees, you may want to go elsewhere, but if you want consistant excellent veterinary services, I highly recommend Dr. Stanley at Lexington Blvd Animal Hospital. The reason for only 4 stars is price.

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I was interested in this hospital because they supposedly have a specialist who deals with animal behavioral problems(have a dog that could use it a bit), so when my cat got sick I decided to take him to this hospital to check it out and see what their service was like. The vet (Dr. Seamans) was very nice and explained things well, however in the end everyone that talked to us seemed to pressure us into buying extra items and medicines that was said "may or may not" help my cat and when I tried to pass on the extras and just get the required medicines and items, suddenly I was told I should get the other items anyways just in case, so in the end I said ok (my mistake). I got a regular exam (required for new patients), urinalysis, blood test, a tiny bottle (about the size of your thumb) of medicine and a small bag of fluid with a syringe that I had to administer myself at home. My total came out to well OVER $600! Theres a sign on the counters in plain view saying that you have to pay for everything when you get the bill before you leave the hospital(they give you an estimate before they do anything to your pet though) so we paid the total (in FULL since its required) and left. Well, none of the insanely priced medicine helped my cat and seemed to make him even more sick. My fiance and I made sure to follow the directions every step (which were very simple anyways). My cat even started to lose large patches of fur and after 2 weeks he didnt even want to move anymore (which he was still running around before we took him to this hospital). In the end we had no choice, but to put him to sleep...(which we did at another hospital since the fee to put an animal down at this hospital was unreasonable as well). 2 more weeks later and we start getting harrassed through the mail saying we owe this hospital money! (around $50) Even though its REQUIRED to pay all fees in full at the hospital when they hand you your bill! My fiance and I were so upset that we tried to ignore the letters (which were in the mail every week) until we got a notice saying they sent the amount due to a collection agency(this was all within a month). It shocked us that they were being so aggressive about getting money that we didnt even owe! We ended up paying the amount (which of course was around $60 now due to late fees added by the hospital). I am writing a letter to this hospital as well to inform them of the horrible experience I have had with them. Watch your wallets and make sure you point out that you paid everything before you leave this place! Also dont let them pressure you into buying extra stuff that wont help you or your pet.
Theres also a younger receptionist there that was rude to my fiance.

2
★★☆☆☆

I was interested in this hospital because they supposedly have a specialist who deals with animal behavioral problems(have a dog that could use it a bit), so when my cat got sick I decided to take him to this hospital to check it out and see what their service was like. The vet (Dr. Seamans) was very nice and explained things well, however in the end everyone that talked to us seemed to pressure us into buying extra items and medicines that was said "may or may not" help my cat and when I tried to pass on the extras and just get the required medicines and items, suddenly I was told I should get the other items anyways just in case, so in the end I said ok (my mistake). I got a regular exam (required for new patients), urinalysis, blood test, a tiny bottle (about the size of your thumb) of medicine and a small bag of fluid with a syringe that I had to administer myself at home. My total came out to well OVER $600! Theres a sign on the counters in plain view saying that you have to pay for everything when you get the bill before you leave the hospital(they give you an estimate before they do anything to your pet though) so we paid the total (in FULL since its required) and left. Well, none of the insanely priced medicine helped my cat and seemed to make him even more sick. My fiance and I made sure to follow the directions every step (which were very simple anyways). My cat even started to lose large patches of fur and after 2 weeks he didnt even want to move anymore (which he was still running around before we took him to this hospital). In the end we had no choice, but to put him to sleep...(which we did at another hospital since the fee to put an animal down at this hospital was unreasonable as well). 2 more weeks later and we start getting harrassed through the mail saying we owe this hospital money! (around $50) Even though its REQUIRED to pay all fees in full at the hospital when they hand you your bill! My fiance and I were so upset that we tried to ignore the letters (which were in the mail every week) until we got a notice saying they sent the amount due to a collection agency(this was all within a month). It shocked us that they were being so aggressive about getting money that we didnt even owe! We ended up paying the amount (which of course was around $60 now due to late fees added by the hospital). I am writing a letter to this hospital as well to inform them of the horrible experience I have had with them. Watch your wallets and make sure you point out that you paid everything before you leave this place! Also dont let them pressure you into buying extra stuff that wont help you or your pet.
Theres also a younger receptionist there that was rude to my fiance.

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