Sunset Auto Crafters

★★★★★
  • 3225 W Sunset Blvd

    Los Angeles, CA 90026

    Map & Directions
  • 323-644-3344

About Sunset Auto Crafters

Categories

Automotive

Automotive
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Great Place!!! Did it fast and they did a very goodjob. Costumer service was great, one thing that I love is that They guarantee their paint.

5
★★★★★

Great Place!!! Did it fast and they did a very goodjob. Costumer service was great, one thing that I love is that They guarantee their paint.

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.

The staff was friendly. They did a professional job on repairing the damage.

5
★★★★★

The staff was friendly. They did a professional job on repairing the damage.

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.

The staff was friendly. They did a professional job on repairing the damage.

3
★★★★★

The staff was friendly. They did a professional job on repairing the damage.

.

The staff was friendly. They did a professional job on repairing the damage.

3
★★★★★

The staff was friendly. They did a professional job on repairing the damage.

.

Sunset Auto Crafters is the best, I always trust them with my repair needs. I was recently in a small accident and immediately I knew where to take my car. My car looks amazing!

5
★★★★★

Sunset Auto Crafters is the best, I always trust them with my repair needs. I was recently in a small accident and immediately I knew where to take my car. My car looks amazing!

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.

Sunset Auto Crafters is the best, I always trust them with my repair needs. I was recently in a small accident and immediately I knew where to take my car. My car looks amazing! \r

3
★★★★★

Sunset Auto Crafters is the best, I always trust them with my repair needs. I was recently in a small accident and immediately I knew where to take my car. My car looks amazing! \r

.

Sunset Auto Crafters is the best, I always trust them with my repair needs. I was recently in a small accident and immediately I knew where to take my car. My car looks amazing! \r

3
★★★★★

Sunset Auto Crafters is the best, I always trust them with my repair needs. I was recently in a small accident and immediately I knew where to take my car. My car looks amazing! \r

.

NEVER allow these people near your car under ANY circumstances. Don't believe the fake reviews! After an accident, tow truck driver flags me down saying my wheel is wobbling and it looks like my car is leaking fluid. He says he's a AAA driver (hes not) and he'll take me to a VW-approved body shop (Sunset Auto Crafters is NOT an approved VW body shop). It took a week to get my first estimate from Joe Espinoza, which came out to $6,000, even though I told them I only had liability insurance. I immediately informed them that that was way too high, and they said we could work it out, just let them work on a lower estimate for me. This second estimate NEVER existed, even though I called them every day for the next two weeks. After those two weeks I called them to say I really needed to just pick up my car. Joe told me he was sorry and that he was going to get fees waived, he just had to call the owner for approval and he would call me right back. Joe never called me back. To this day (40 days after my accident) I have not received a single return phone call from anyone who works at Sunset Auto Crafters. I called Joe at least 4x per week for the next two weeks, all the time operating under the assumption that he was going to get my fees waived as he promised. 2 days ago I spoke to a guy named Johnny, who admitted that they had completely dropped the ball regarding my car and my service, and that he would explain it all to the owner and get the charges down to maybe 4 or 5 days of storage. After I called him and went in to the shop yesterday he said the only way I can get my (still unfixed) car back now is to pay them almost $900, the equivalent of 2 weeks storage (they're also threatening to put a lien on my car and sell it.) I told him that legal action is my next option. He went in another room to call the owner (no one ever refers to him by name, and they won't tell you who he is) and came back saying something along the lines of "well, OK, but we have some big lawyers." He refused to give me a copy of my service and calls record unless I subpoena it. I am consulting a lawyer and very, very seriously considering a lawsuit.

1
★☆☆☆☆

NEVER allow these people near your car under ANY circumstances. Don't believe the fake reviews! After an accident, tow truck driver flags me down saying my wheel is wobbling and it looks like my car is leaking fluid. He says he's a AAA driver (hes not) and he'll take me to a VW-approved body shop (Sunset Auto Crafters is NOT an approved VW body shop). It took a week to get my first estimate from Joe Espinoza, which came out to $6,000, even though I told them I only had liability insurance. I immediately informed them that that was way too high, and they said we could work it out, just let them work on a lower estimate for me. This second estimate NEVER existed, even though I called them every day for the next two weeks. After those two weeks I called them to say I really needed to just pick up my car. Joe told me he was sorry and that he was going to get fees waived, he just had to call the owner for approval and he would call me right back. Joe never called me back. To this day (40 days after my accident) I have not received a single return phone call from anyone who works at Sunset Auto Crafters. I called Joe at least 4x per week for the next two weeks, all the time operating under the assumption that he was going to get my fees waived as he promised. 2 days ago I spoke to a guy named Johnny, who admitted that they had completely dropped the ball regarding my car and my service, and that he would explain it all to the owner and get the charges down to maybe 4 or 5 days of storage. After I called him and went in to the shop yesterday he said the only way I can get my (still unfixed) car back now is to pay them almost $900, the equivalent of 2 weeks storage (they're also threatening to put a lien on my car and sell it.) I told him that legal action is my next option. He went in another room to call the owner (no one ever refers to him by name, and they won't tell you who he is) and came back saying something along the lines of "well, OK, but we have some big lawyers." He refused to give me a copy of my service and calls record unless I subpoena it. I am consulting a lawyer and very, very seriously considering a lawsuit.

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.

I liked how in this shop I was kept up tp date on my cars progress. I honestly was surprised in how the pricing was fair and so affordable unlike other shops!

5
★★★★★

I liked how in this shop I was kept up tp date on my cars progress. I honestly was surprised in how the pricing was fair and so affordable unlike other shops!

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.

I liked how in this shop I was kept up tp date on my cars progress. I honestly was surprised in how the pricing was fair and so affordable unlike other shops!

3
★★★★★

I liked how in this shop I was kept up tp date on my cars progress. I honestly was surprised in how the pricing was fair and so affordable unlike other shops!

.

I liked how in this shop I was kept up tp date on my cars progress. I honestly was surprised in how the pricing was fair and so affordable unlike other shops!

3
★★★★★

I liked how in this shop I was kept up tp date on my cars progress. I honestly was surprised in how the pricing was fair and so affordable unlike other shops!

.

I was in a little fender bender and needed a few things done to fix my car. Sunset was awesome in helping me get it all taken care of. I would definitely go back. Thanks!

5
★★★★★

I was in a little fender bender and needed a few things done to fix my car. Sunset was awesome in helping me get it all taken care of. I would definitely go back. Thanks!

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.

I was in a little fender bender and needed a few things done to fix my car. Sunset was awesome in helping me get it all taken care of. I would definitely go back. Thanks!

3
★★★★★

I was in a little fender bender and needed a few things done to fix my car. Sunset was awesome in helping me get it all taken care of. I would definitely go back. Thanks!

.

I was in a little fender bender and needed a few things done to fix my car. Sunset was awesome in helping me get it all taken care of. I would definitely go back. Thanks!

3
★★★★★

I was in a little fender bender and needed a few things done to fix my car. Sunset was awesome in helping me get it all taken care of. I would definitely go back. Thanks!

.

I went to sunset auto for some body work and I had the most stellar service with them I??ve never really enjoyed my stay in an auto place so pleasant and positive experience with them. They are cool.

5
★★★★★

I went to sunset auto for some body work and I had the most stellar service with them I??ve never really enjoyed my stay in an auto place so pleasant and positive experience with them. They are cool.

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.

Sunset Auto Crafters always does the best for you. Honest and reliable. I would take my car to no other shop.

5
★★★★★

Sunset Auto Crafters always does the best for you. Honest and reliable. I would take my car to no other shop.

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.

I went to sunset auto for some body work and I had the most stellar service with them Ive never really enjoyed my stay in an auto place so pleasant and positive experience with them. They are cool.

3
★★★★★

I went to sunset auto for some body work and I had the most stellar service with them Ive never really enjoyed my stay in an auto place so pleasant and positive experience with them. They are cool.

.

I went to sunset auto for some body work and I had the most stellar service with them Ive never really enjoyed my stay in an auto place so pleasant and positive experience with them. They are cool.

3
★★★★★

I went to sunset auto for some body work and I had the most stellar service with them Ive never really enjoyed my stay in an auto place so pleasant and positive experience with them. They are cool.

.

Sunset Auto Crafters always does the best for you. Honest and reliable. I would take my car to no other shop.

3
★★★★★

Sunset Auto Crafters always does the best for you. Honest and reliable. I would take my car to no other shop.

.

Sunset Auto Crafters always does the best for you. Honest and reliable. I would take my car to no other shop.

3
★★★★★

Sunset Auto Crafters always does the best for you. Honest and reliable. I would take my car to no other shop.

.

My car was hitten by one side by a driver who was in such a hurry in a stop sign. I was so sad because my car was fairly new though the other drivers insurance would cover the damages I was worried for it to look as great as it did being a fairly new car. I went to Sunset auto they explained in detail the whole procedure not knowing if everything would be as told I left worried I was told it would take about a week to come and get it, well on the six day they called me saying it was READY. I was really excited, when I saw my car it looked better than it did before I couldn??t believe the GREAT work they did! I thank them so much and I still couldn??t believe the great work they did! I am so happy and will recommend them to anyone.

5
★★★★★

My car was hitten by one side by a driver who was in such a hurry in a stop sign. I was so sad because my car was fairly new though the other drivers insurance would cover the damages I was worried for it to look as great as it did being a fairly new car. I went to Sunset auto they explained in detail the whole procedure not knowing if everything would be as told I left worried I was told it would take about a week to come and get it, well on the six day they called me saying it was READY. I was really excited, when I saw my car it looked better than it did before I couldn??t believe the GREAT work they did! I thank them so much and I still couldn??t believe the great work they did! I am so happy and will recommend them to anyone.

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.

My car was hitten by one side by a driver who was in such a hurry in a stop sign. I was so sad because my car was fairly new though the other drivers insurance would cover the damages I was worried for it to look as great as it did being a

3
★★★★★

My car was hitten by one side by a driver who was in such a hurry in a stop sign. I was so sad because my car was fairly new though the other drivers insurance would cover the damages I was worried for it to look as great as it did being a

.

My car was hitten by one side by a driver who was in such a hurry in a stop sign. I was so sad because my car was fairly new though the other drivers insurance would cover the damages I was worried for it to look as great as it did being a

3
★★★★★

My car was hitten by one side by a driver who was in such a hurry in a stop sign. I was so sad because my car was fairly new though the other drivers insurance would cover the damages I was worried for it to look as great as it did being a

.

I was having car emergency, problems with 2 of my tires last week. With a car full of kids, they made the repair quick and got us on our way. Not only did I receive top not service, but they were also very kind to my monster children.

5
★★★★★

I was having car emergency, problems with 2 of my tires last week. With a car full of kids, they made the repair quick and got us on our way. Not only did I receive top not service, but they were also very kind to my monster children.

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.

I was having car emergency, problems with 2 of my tires last week. With a car full of kids, they made the repair quick and got us on our way. Not only did I receive top not service, but they were also very kind to my monster children.

3
★★★★★

I was having car emergency, problems with 2 of my tires last week. With a car full of kids, they made the repair quick and got us on our way. Not only did I receive top not service, but they were also very kind to my monster children.

.

I was having car emergency, problems with 2 of my tires last week. With a car full of kids, they made the repair quick and got us on our way. Not only did I receive top not service, but they were also very kind to my monster children.

3
★★★★★

I was having car emergency, problems with 2 of my tires last week. With a car full of kids, they made the repair quick and got us on our way. Not only did I receive top not service, but they were also very kind to my monster children.

.

They did an amazing job after I was in a little accident. They treated me really well and kept me up to date on all of the repairs that were being done. Thank you!

5
★★★★★

They did an amazing job after I was in a little accident. They treated me really well and kept me up to date on all of the repairs that were being done. Thank you!

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.

They did an amazing job after I was in a little accident. They treated me really well and kept me up to date on all of the repairs that were being done. Thank you!\r

3
★★★★★

They did an amazing job after I was in a little accident. They treated me really well and kept me up to date on all of the repairs that were being done. Thank you!\r

.

They did an amazing job after I was in a little accident. They treated me really well and kept me up to date on all of the repairs that were being done. Thank you!\r

3
★★★★★

They did an amazing job after I was in a little accident. They treated me really well and kept me up to date on all of the repairs that were being done. Thank you!\r

.

I was always happy with the service. When my car needed some service I decided to use them instead of my lexus dealer. I was very happy and I was happy to not have to go to the lexus dealer!

5
★★★★★

I was always happy with the service. When my car needed some service I decided to use them instead of my lexus dealer. I was very happy and I was happy to not have to go to the lexus dealer!

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.

I was always happy with the service. When my car needed some service I decided to use them instead of my lexus dealer. I was very happy and I was happy to not have to go to the lexus dealer!

3
★★★★★

I was always happy with the service. When my car needed some service I decided to use them instead of my lexus dealer. I was very happy and I was happy to not have to go to the lexus dealer!

.

I was always happy with the service. When my car needed some service I decided to use them instead of my lexus dealer. I was very happy and I was happy to not have to go to the lexus dealer!

3
★★★★★

I was always happy with the service. When my car needed some service I decided to use them instead of my lexus dealer. I was very happy and I was happy to not have to go to the lexus dealer!

.

Great service and fast! Highly recommended over any other auto body repair shops I have been to in the past. Good work guys!

3
★★★★★

Great service and fast! Highly recommended over any other auto body repair shops I have been to in the past. Good work guys!

.

Great service and fast! Highly recommended over any other auto body repair shops I have been to in the past. Good work guys!

3
★★★★★

Great service and fast! Highly recommended over any other auto body repair shops I have been to in the past. Good work guys!

.

I brought in my old Civic in for repairs and now it looks great. They had to replace the back bumper as well as both fenders. They repainted the whole car and it looks great. I also really like how they guarantee all of their work and I feel like I got good service for a good price.

5
★★★★★

I brought in my old Civic in for repairs and now it looks great. They had to replace the back bumper as well as both fenders. They repainted the whole car and it looks great. I also really like how they guarantee all of their work and I feel like I got good service for a good price.

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.

Tony, Manny and the whole staff rock!!! This place has impeccable customer service. They took care of all my cars repairs and went above and beyond what they should have. I still call them in case I have a question and they treat you

3
★★★★★

Tony, Manny and the whole staff rock!!! This place has impeccable customer service. They took care of all my cars repairs and went above and beyond what they should have. I still call them in case I have a question and they treat you

.

Tony, Manny and the whole staff rock!!! This place has impeccable customer service. They took care of all my cars repairs and went above and beyond what they should have. I still call them in case I have a question and they treat you

3
★★★★★

Tony, Manny and the whole staff rock!!! This place has impeccable customer service. They took care of all my cars repairs and went above and beyond what they should have. I still call them in case I have a question and they treat you

.

I had a great experience with Sunset auto crafters and Mercury insurance. My car (Prius) took a while to get fixed but they called me often to tell me what was up. The car is fixed much better than new and everyone was pleasant and professional. I have never had an accident before and hope never to again but I would take my Prius back anytime. Thanks you guys!!

5
★★★★★

I had a great experience with Sunset auto crafters and Mercury insurance. My car (Prius) took a while to get fixed but they called me often to tell me what was up. The car is fixed much better than new and everyone was pleasant and professional. I have never had an accident before and hope never to again but I would take my Prius back anytime. Thanks you guys!!

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.

I had a great experience with Sunset auto crafters and Mercury insurance. My car (Prius) took a while to get fixed but they called me often to tell me what was up. The car is fixed much better than new and everyone was pleasant and

3
★★★★★

I had a great experience with Sunset auto crafters and Mercury insurance. My car (Prius) took a while to get fixed but they called me often to tell me what was up. The car is fixed much better than new and everyone was pleasant and

.

I had a great experience with Sunset auto crafters and Mercury insurance. My car (Prius) took a while to get fixed but they called me often to tell me what was up. The car is fixed much better than new and everyone was pleasant and

3
★★★★★

I had a great experience with Sunset auto crafters and Mercury insurance. My car (Prius) took a while to get fixed but they called me often to tell me what was up. The car is fixed much better than new and everyone was pleasant and

.

I'm surprised to see 60+ 5 star reviews on this company. Wait... They probably made fake accounts to say "good things". Please don't believe them.

This company lies to everyone they pick up. They will tell you ANYTHING to get your vehicle

3
★★★★★

I'm surprised to see 60+ 5 star reviews on this company. Wait... They probably made fake accounts to say "good things". Please don't believe them.

This company lies to everyone they pick up. They will tell you ANYTHING to get your vehicle

.

I'm surprised to see 60+ 5 star reviews on this company. Wait... They probably made fake accounts to say "good things". Please don't believe them.

This company lies to everyone they pick up. They will tell you ANYTHING to get your vehicle

3
★★★★★

I'm surprised to see 60+ 5 star reviews on this company. Wait... They probably made fake accounts to say "good things". Please don't believe them.

This company lies to everyone they pick up. They will tell you ANYTHING to get your vehicle

.

I was rear ended and given a low estimate by an Allstate insurance adjuster and was reluctant to even go to a shop because no one would fix my bumper for a measly 360 bucks. I found this place just by chance driving around and decided to stop in. I was helped by David Selve and he went over the paperwork with me, explained in detail how the process worked, and assured me that he would take car of everything for me. He made all of the necessary calls and corresponded with Allstate directly on my behalf to make sure that they covered and took care of damages. Being a woman and dealing with auto facilities is tough especially if you have no idea about the practices and regulations. David was very honest and up front about everything and even gave me a comp on prior damage that Allstate said I had to pay. David was an excellent help and I would definitely, highly recommend this shop for auto body repairs.

5
★★★★★

I was rear ended and given a low estimate by an Allstate insurance adjuster and was reluctant to even go to a shop because no one would fix my bumper for a measly 360 bucks. I found this place just by chance driving around and decided to stop in. I was helped by David Selve and he went over the paperwork with me, explained in detail how the process worked, and assured me that he would take car of everything for me. He made all of the necessary calls and corresponded with Allstate directly on my behalf to make sure that they covered and took care of damages. Being a woman and dealing with auto facilities is tough especially if you have no idea about the practices and regulations. David was very honest and up front about everything and even gave me a comp on prior damage that Allstate said I had to pay. David was an excellent help and I would definitely, highly recommend this shop for auto body repairs.

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.

I had to take my car in twice and they fixed my car impeccably both times. The employees here are super nice and professional, too. They're reliable, professional, and their work is spotless.

5
★★★★★

I had to take my car in twice and they fixed my car impeccably both times. The employees here are super nice and professional, too. They're reliable, professional, and their work is spotless.

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.

I was rear ended and given a low estimate by an Allstate insurance adjuster and was reluctant to even go to a shop because no one would fix my bumper for a measly 360 bucks. I found this place just by chance driving around and decided to

3
★★★★★

I was rear ended and given a low estimate by an Allstate insurance adjuster and was reluctant to even go to a shop because no one would fix my bumper for a measly 360 bucks. I found this place just by chance driving around and decided to

.

I was rear ended and given a low estimate by an Allstate insurance adjuster and was reluctant to even go to a shop because no one would fix my bumper for a measly 360 bucks. I found this place just by chance driving around and decided to

3
★★★★★

I was rear ended and given a low estimate by an Allstate insurance adjuster and was reluctant to even go to a shop because no one would fix my bumper for a measly 360 bucks. I found this place just by chance driving around and decided to

.

I had to take my car in twice and they fixed my car impeccably both times. The employees here are super nice and professional, too. They're reliable, professional, and their work is spotless.\r

3
★★★★★

I had to take my car in twice and they fixed my car impeccably both times. The employees here are super nice and professional, too. They're reliable, professional, and their work is spotless.\r

.

I had to take my car in twice and they fixed my car impeccably both times. The employees here are super nice and professional, too. They're reliable, professional, and their work is spotless.\r

3
★★★★★

I had to take my car in twice and they fixed my car impeccably both times. The employees here are super nice and professional, too. They're reliable, professional, and their work is spotless.\r

.

Manny was great. He's down to earth, honest guy that truly loves cars. More importantly, he is extremely knowledgeable and good at his job. You can tell from his attitude that he will not halfway do the work.

5
★★★★★

Manny was great. He's down to earth, honest guy that truly loves cars. More importantly, he is extremely knowledgeable and good at his job. You can tell from his attitude that he will not halfway do the work.

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.

Everyone here is super friendly, helpful & professional! They are great ?? they answered all of my questions, and helped coordinate getting a rental car.

5
★★★★★

Everyone here is super friendly, helpful & professional! They are great ?? they answered all of my questions, and helped coordinate getting a rental car.

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