Dee's Doggie Den

★★★★★
  • 6444 E Mockingbird Ln

    Dallas, TX 75214

    Map & Directions
  • 214-823-1441

Pets & Animals

Pets & Animals
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Great place for my pet! Reliable and takes great care of my baby :)

2
★★★★★

Great place for my pet! Reliable and takes great care of my baby :)

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I like Dee's Doggie Den and have been boarding my dog there whenever I go out of town for the last five years. My dog always comes home happy after staying there and the staff has always been helpful. I love that they have the web cam so you can check in on your dog throughout the day. I've never had a bad experience with them.\r\n\r\nIt's a shame someone is abusing this site to post negative reviews especially the fake Better Business Bureau report. If you'll take the two minutes to research it yourself on the BBB site, you'll see they have an A rating. Dee's does a great job!\r\n

2
★★★★★

I like Dee's Doggie Den and have been boarding my dog there whenever I go out of town for the last five years. My dog always comes home happy after staying there and the staff has always been helpful. I love that they have the web cam so you can check in on your dog throughout the day. I've never had a bad experience with them.\r\n\r\nIt's a shame someone is abusing this site to post negative reviews especially the fake Better Business Bureau report. If you'll take the two minutes to research it yourself on the BBB site, you'll see they have an A rating. Dee's does a great job!\r\n

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My dog Millie comes to Dee's for boarding. She just loves coming here! Everyone is so nice and makes you feel extra special. Millie enjoys playing with all the other dogs!

2
★★★★★

My dog Millie comes to Dee's for boarding. She just loves coming here! Everyone is so nice and makes you feel extra special. Millie enjoys playing with all the other dogs!

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Everyone is so nice. I love that the dogs are never left unattended and get outside play. My dog gets so excited to go to daycare!\r\n

2
★★★★★

Everyone is so nice. I love that the dogs are never left unattended and get outside play. My dog gets so excited to go to daycare!\r\n

.

They are great to my dogs and the facility is very nice.

2
★★★★★

They are great to my dogs and the facility is very nice.

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They are a thoughtful and conscientious bunch of folks. We will gladly continue to bring our dogs to their favorite place!

2
★★★★★

They are a thoughtful and conscientious bunch of folks. We will gladly continue to bring our dogs to their favorite place!

.

I have a great dane named Indigo and she LOVES going to daycare! When she was smaller I took her to Petsmart but she out grew their play areas. Dee's has plenty of space for even a dog of her size. She goes twice a week and it wears her out! She has SO much fun playing that when I pick her up and take her home she goes right to sleep because of all the fun and excitment of her day. I find the staff VERY friendly. Any time I have questions about Indigo'sday they are happy to share stories and information.

2
★★★★★

I have a great dane named Indigo and she LOVES going to daycare! When she was smaller I took her to Petsmart but she out grew their play areas. Dee's has plenty of space for even a dog of her size. She goes twice a week and it wears her out! She has SO much fun playing that when I pick her up and take her home she goes right to sleep because of all the fun and excitment of her day. I find the staff VERY friendly. Any time I have questions about Indigo'sday they are happy to share stories and information.

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Bottom line, DEE's IS AN AMAZING PLACE and my dog LOVES GOING! She is sad when I don't take her and she doesn't get to play with all her friends!

2
★★★★★

Bottom line, DEE's IS AN AMAZING PLACE and my dog LOVES GOING! She is sad when I don't take her and she doesn't get to play with all her friends!

.

I like Dee's Doggie Den and have been boarding my dog there whenever I go out of town for the last five years. My dog always comes home happy after staying there and the staff has always been helpful. I love that they have the web cam so you can check in on your dog throughout the day. I've never had a bad experience with them. It's a shame someone is abusing this site to post negative reviews especially the fake Better Business Bureau report. If you'll take the two minutes to research it yourself on the BBB site, you'll see they have an A rating. Dee's does a great job!?

2
★★★★★

I like Dee's Doggie Den and have been boarding my dog there whenever I go out of town for the last five years. My dog always comes home happy after staying there and the staff has always been helpful. I love that they have the web cam so you can check in on your dog throughout the day. I've never had a bad experience with them. It's a shame someone is abusing this site to post negative reviews especially the fake Better Business Bureau report. If you'll take the two minutes to research it yourself on the BBB site, you'll see they have an A rating. Dee's does a great job!?

.

We have had to board our dog there five times now. The second time she caught kennel cough and we thought it was just bad luck. This last time she was severely bit by another dog - left a hole in her ribs the size of a quarter. Both times we received no explanation and basically an acquisatory tone of the risks of boarding our beloved family member. While the staff seems courteous and nice I'm convinced the managment / ownership is extremely poor. We've never received a call from Dee - even after our pup left there with a chunk out of her side the size of a quarter! Please avoid this place. Trust me I said the same thing you are probably thinking - it won't happend to my pup.

0
★☆☆☆☆

We have had to board our dog there five times now. The second time she caught kennel cough and we thought it was just bad luck. This last time she was severely bit by another dog - left a hole in her ribs the size of a quarter. Both times we received no explanation and basically an acquisatory tone of the risks of boarding our beloved family member. While the staff seems courteous and nice I'm convinced the managment / ownership is extremely poor. We've never received a call from Dee - even after our pup left there with a chunk out of her side the size of a quarter! Please avoid this place. Trust me I said the same thing you are probably thinking - it won't happend to my pup.

Cons: Negligent Care, No Explanations of Abuse

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I took my Siberian Husky to be shaved here. (I've since read how Husky's shouldn't ever be shaved, alas.) Dee told me my Husky would have to be shaved completely because her coat was so thick. I agreed, having no clue that my baby would look like a character from Horton Hears a Who! I've had scary shave jobs done to my Persian cats and Collie's at other places before, but this is the worst, and that is saying a ton. It's an absolute horror. Instead of tapering her face and neck , they made a sharp cut across the sides of her face to keep some facial hair, then completely shaved her neck area. I could never imagine a groomer could be so terrible. I will never go back to this place for anything! They are a disgrace.

0
★☆☆☆☆

I took my Siberian Husky to be shaved here. (I've since read how Husky's shouldn't ever be shaved, alas.) Dee told me my Husky would have to be shaved completely because her coat was so thick. I agreed, having no clue that my baby would look like a character from Horton Hears a Who! I've had scary shave jobs done to my Persian cats and Collie's at other places before, but this is the worst, and that is saying a ton. It's an absolute horror. Instead of tapering her face and neck , they made a sharp cut across the sides of her face to keep some facial hair, then completely shaved her neck area. I could never imagine a groomer could be so terrible. I will never go back to this place for anything! They are a disgrace.

Cons: INCOMPETENT GROOMER

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I have a teacup yorkie, Winchester, who LOVES to go to doggie daycare at Dee's. We have been bringing him at least 2 to 3 times a week for almost a year and haven't had a single problem!!! I would recommend them to anyone! \r\n\r\nIf your a big yorkie lover and owner, like myself, once a month Dee lets a group called Yorkie Play come in and use her play area for a fun afternoon of meet and greet with other yorkie owners while you little one (or ones) play the entire time!

2
★★★★★

I have a teacup yorkie, Winchester, who LOVES to go to doggie daycare at Dee's. We have been bringing him at least 2 to 3 times a week for almost a year and haven't had a single problem!!! I would recommend them to anyone! \r\n\r\nIf your a big yorkie lover and owner, like myself, once a month Dee lets a group called Yorkie Play come in and use her play area for a fun afternoon of meet and greet with other yorkie owners while you little one (or ones) play the entire time!

Pros: Great location and wonderful employees

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My dog, Lola, has been going to Dee's for over 2 years now and absolutely LOVES it! She comes home happy and worn out from all the playing she does through out the entire day. I would reccomend this establishment for anyone who is looking for a daycare/boarding/grooming facility for their dogs or even cats!

2
★★★★★

My dog, Lola, has been going to Dee's for over 2 years now and absolutely LOVES it! She comes home happy and worn out from all the playing she does through out the entire day. I would reccomend this establishment for anyone who is looking for a daycare/boarding/grooming facility for their dogs or even cats!

Pros: Excellent customer service, cleanliness, LARGE playareas!

Cons: Nothing

.

Our 7 month old puppy Marley truly lives up to his name. He's always jumping on the couch, opening drawers, chewing up shoes and shredding every piece of toilet paper around our house. My husband and I couldn't take it anymore! We decided to enroll him in doggie day care twice a week and we chose Dee's! I have been very pleased with them. They are attentive and really interact with Marley allowing him to be the playful little rascal he truly is! He's able to play with dogs his size and is supervised by multiple dog sitters. It's very clean and has two parts to the actual facility. One indoor play area and another outdoor play area that has swimming pools, tons of chewtoys and space for Marley to run around! Marley has made a lot of friends and gets super excited every time we pull up to Dee's.\r\n\r\n I trust that Dee's will take good care of him every time I drop him off.\r\n\r\nTHANK YOU DEE'S DOGGIE DEN! I have a happy puppy that's able to get all of his energy out during the day and sleep like an angel at night!

2
★★★★★

Our 7 month old puppy Marley truly lives up to his name. He's always jumping on the couch, opening drawers, chewing up shoes and shredding every piece of toilet paper around our house. My husband and I couldn't take it anymore! We decided to enroll him in doggie day care twice a week and we chose Dee's! I have been very pleased with them. They are attentive and really interact with Marley allowing him to be the playful little rascal he truly is! He's able to play with dogs his size and is supervised by multiple dog sitters. It's very clean and has two parts to the actual facility. One indoor play area and another outdoor play area that has swimming pools, tons of chewtoys and space for Marley to run around! Marley has made a lot of friends and gets super excited every time we pull up to Dee's.\r\n\r\n I trust that Dee's will take good care of him every time I drop him off.\r\n\r\nTHANK YOU DEE'S DOGGIE DEN! I have a happy puppy that's able to get all of his energy out during the day and sleep like an angel at night!

Pros: Great location in Lakewood!

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I should have known better, I read all the bad reviews, but stupidly this place was close to my house so I took my puppy there. Well, he got bit. No phone call, just a person telling me he got bit in the morning. I assume this happened because there isn't enough staff to watch all the dogs. I also saw a fight between bigger dogs when I was leaving, so I am inclined to believe that they accept aggressive dogs. Two fights (at least) in the same day. I will not be returning, ever. I would not recommend. The dogs are either inside or out, they don't have access go freely between the indoor and outdoor space.\r\n\r\nI am just hoping that he will still be interested in playing nicely with other dogs and become a well socialized puppy and adult dog. I feel terrible about not trusting my instincts and avoiding this place. I feel horrible that my puppy had to go through this and got bitten. He must have been scared. He is a very submissive dog if another is agressive.\r\n

0
★☆☆☆☆

I should have known better, I read all the bad reviews, but stupidly this place was close to my house so I took my puppy there. Well, he got bit. No phone call, just a person telling me he got bit in the morning. I assume this happened because there isn't enough staff to watch all the dogs. I also saw a fight between bigger dogs when I was leaving, so I am inclined to believe that they accept aggressive dogs. Two fights (at least) in the same day. I will not be returning, ever. I would not recommend. The dogs are either inside or out, they don't have access go freely between the indoor and outdoor space.\r\n\r\nI am just hoping that he will still be interested in playing nicely with other dogs and become a well socialized puppy and adult dog. I feel terrible about not trusting my instincts and avoiding this place. I feel horrible that my puppy had to go through this and got bitten. He must have been scared. He is a very submissive dog if another is agressive.\r\n

Cons: Aggressive dogs/lack of people watching the dogs

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Dee's does not care for your dogs.

0
★☆☆☆☆

Dee's does not care for your dogs.

Pros: location

Cons: customer service, care

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People need to realize that dogs are going to be dogs! I think that the place is clean and smells relatively good considering dogs are animals and have accidents at times! I don't know one dog whose pooh didn't stink! DO YOU? They always clean it up right away and try to make it more pleasant for the parents! I can say my dog has some bad gas at times and covering up that smell seems like the impossible! So I give them mad props for that! I know I wouldn't be able to do it!\r\n\r\nAnother thing... dogs play rough! It's almost as if the rougher it is for them the more fun they have! So sometimes they get bumps and bruises just like real kids at school! I've gone to the dog park where more fights occur with there own parents with them! Just let your dog have fun... They are in good hands!\r\n\r\nI really think the place is great! I love the staff and better yet my dog loves them! He gets excited when he gets in the car and I tell him we're on the way to the doggie den! When we pull up he can hardly wait! I like to drop off in the afternoon so i can do errands and he pretty much drags me up to the girls up front hardly letting me sign in! I come back after a couple hours and he's exhausted (in a good way)! I LOVE IT! And the days that I do drop off in the mornings and he gets to play the whole day he's worn out the entire next day!!!!!! it's great especially with my hyper dog!\r\n\r\nTo the former employee! Ya you don't seem anything like a disgruntled employee! HA! Wow! Yep def. seems like you were fired! And from your review probably for a good reason! To put down someone's place of business like that is totally uncalled for and extremely unprofessional on your behalf! Good luck in finding another job!

2
★★★★★

People need to realize that dogs are going to be dogs! I think that the place is clean and smells relatively good considering dogs are animals and have accidents at times! I don't know one dog whose pooh didn't stink! DO YOU? They always clean it up right away and try to make it more pleasant for the parents! I can say my dog has some bad gas at times and covering up that smell seems like the impossible! So I give them mad props for that! I know I wouldn't be able to do it!\r\n\r\nAnother thing... dogs play rough! It's almost as if the rougher it is for them the more fun they have! So sometimes they get bumps and bruises just like real kids at school! I've gone to the dog park where more fights occur with there own parents with them! Just let your dog have fun... They are in good hands!\r\n\r\nI really think the place is great! I love the staff and better yet my dog loves them! He gets excited when he gets in the car and I tell him we're on the way to the doggie den! When we pull up he can hardly wait! I like to drop off in the afternoon so i can do errands and he pretty much drags me up to the girls up front hardly letting me sign in! I come back after a couple hours and he's exhausted (in a good way)! I LOVE IT! And the days that I do drop off in the mornings and he gets to play the whole day he's worn out the entire next day!!!!!! it's great especially with my hyper dog!\r\n\r\nTo the former employee! Ya you don't seem anything like a disgruntled employee! HA! Wow! Yep def. seems like you were fired! And from your review probably for a good reason! To put down someone's place of business like that is totally uncalled for and extremely unprofessional on your behalf! Good luck in finding another job!

Pros: Great staff... Great place!

.

To everyone who has dogged and dissed Dee's needs to look at thier own self and attitudes. First off I have been a customer of Dees for quite some time. (9 years to be exact) and have been with her when she had her old location, yes, while the old location was small and all, it was a god-send to find her..She is a great business owner that does things right and by the rules. When I first brought my dog she was a tad bit scared but what dog isn't when they go to a new place? but after picking her up that afternoon, I came in to a wagging tail and a smiling pup.. I have since had my 3rd generation of animals coming to Dee's and will never go to another place again. Her new facility is large and accomodates not only my 2 large shepherds but also my small yorkie.. for you see they have groups according to thier size and they go outside to a nice play area out back.. I go out of town for business so they get boarded often there.. the staff up front are very polite and know my name and my babies names the moment I walk in the door and when I watch them on the webcams I get a good laugh at the silliness of how they play. I really enjoy being able to watch my little one while temporarily being in a suite. There is a lot of room for them to play and they get a lot of attention and they do a wonderful job with bathing and grooming them. Thank you Dee for taking such good care of my kids and I will continue my business at your facility. ( :\r\nSatisfied long time customer\r\nP.S. Please don't listen to all the bad stuff this is the best place in the Dallas/ Ft. Worth Metroplex to bring your beloved pets. To the disgruntled employee, what you have said is not true at all because we have never had any problems when we bring our kids.

2
★★★★★

To everyone who has dogged and dissed Dee's needs to look at thier own self and attitudes. First off I have been a customer of Dees for quite some time. (9 years to be exact) and have been with her when she had her old location, yes, while the old location was small and all, it was a god-send to find her..She is a great business owner that does things right and by the rules. When I first brought my dog she was a tad bit scared but what dog isn't when they go to a new place? but after picking her up that afternoon, I came in to a wagging tail and a smiling pup.. I have since had my 3rd generation of animals coming to Dee's and will never go to another place again. Her new facility is large and accomodates not only my 2 large shepherds but also my small yorkie.. for you see they have groups according to thier size and they go outside to a nice play area out back.. I go out of town for business so they get boarded often there.. the staff up front are very polite and know my name and my babies names the moment I walk in the door and when I watch them on the webcams I get a good laugh at the silliness of how they play. I really enjoy being able to watch my little one while temporarily being in a suite. There is a lot of room for them to play and they get a lot of attention and they do a wonderful job with bathing and grooming them. Thank you Dee for taking such good care of my kids and I will continue my business at your facility. ( :\r\nSatisfied long time customer\r\nP.S. Please don't listen to all the bad stuff this is the best place in the Dallas/ Ft. Worth Metroplex to bring your beloved pets. To the disgruntled employee, what you have said is not true at all because we have never had any problems when we bring our kids.

Pros: Everything

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I am a current customer at Dee's and my dog absolutley LOVES IT!!! I love how they have a large indoor area and a bigger outside area! The employees there are very respectful and know what they're doing. I would recommend this dog daycare/boarding establishment to anyone!!!

2
★★★★★

I am a current customer at Dee's and my dog absolutley LOVES IT!!! I love how they have a large indoor area and a bigger outside area! The employees there are very respectful and know what they're doing. I would recommend this dog daycare/boarding establishment to anyone!!!

Pros: great play areas, wonderful service

Cons: none : )

.

As as former employee, i can tell you exactly what goes on at dees. If your dog is hurt or sick DO NOT take Dee or her husbands explanation of what happened! They flat out lie to customers so that they can cover themselves.Alsothe play area walls get cleaned once every 6 months or so. Yall should also know that if you want your dog to be fed twice a day it wont happen even if the front desk tells you they will. They also allow aggressive dogs to continue to come if a. the customer is personal friends with dee b. the customer has lots of money or if the customer has dirt on the owner or the facility. This is not just a disgruntled employee but someone who wants the public to know what happens at dees doggie den.

0
★☆☆☆☆

As as former employee, i can tell you exactly what goes on at dees. If your dog is hurt or sick DO NOT take Dee or her husbands explanation of what happened! They flat out lie to customers so that they can cover themselves.Alsothe play area walls get cleaned once every 6 months or so. Yall should also know that if you want your dog to be fed twice a day it wont happen even if the front desk tells you they will. They also allow aggressive dogs to continue to come if a. the customer is personal friends with dee b. the customer has lots of money or if the customer has dirt on the owner or the facility. This is not just a disgruntled employee but someone who wants the public to know what happens at dees doggie den.

Cons: Lies, unsanitary

.

My girls (Hilde - a doberman & Jazzy - a rottie mix) have visited a couple of different doggie daycares before I found Dee's Doggie Den. Before ""the girls"" had their first stay with Dee's I stopped by and was given a tour by the friendly staff. I found the place to be clean and all the dogs were getting along well hanging out in the play areas. I love the suites and the girls love to stay there anytime they are available. However, even when they are unable to stay in a suite the large run is big enough for both of them to stay together. ""The girls"" love Dee's and can barely contain themselves when we pull up. The staff is wonderful and very attentive to the dogs and their different level of petting needs. I would recommend this daycare to all my friends and family.

2
★★★★★

My girls (Hilde - a doberman & Jazzy - a rottie mix) have visited a couple of different doggie daycares before I found Dee's Doggie Den. Before ""the girls"" had their first stay with Dee's I stopped by and was given a tour by the friendly staff. I found the place to be clean and all the dogs were getting along well hanging out in the play areas. I love the suites and the girls love to stay there anytime they are available. However, even when they are unable to stay in a suite the large run is big enough for both of them to stay together. ""The girls"" love Dee's and can barely contain themselves when we pull up. The staff is wonderful and very attentive to the dogs and their different level of petting needs. I would recommend this daycare to all my friends and family.

Pros: Great hours for drop off and pick up. Love the webcams!

.

We met Dee when we took a 6mo old Rottweiler we rescued from an abusive neighbor because Hillside Vet would not touch him ? dirty, sickly and aggressive. Dee cleaned the sores that the feces had left, shaved him and gave him a bath. Although new as dog owners, we were prepared and did have the records of his shots. This should be the first question they ask ? you are responsible to be prepared with this info. Dee will even give them their Bortadella if needed. We have left Scooby and Lola at day care and overnight in the old & new locations where water is always present and it is air-conditioned! Ms. VA forgot to mention the air-conditioning. The new location offers a unique outdoor play area with soft astro-turf and drainage so it can be hosed down and is always clean. Better than Mockingbird or Bark Park by far. The interior open play area smells bad because dogs poo and urinate in there. But the one critic who gagged at the smell is overreacting, unrealistic and definitely has never been to the Dallas Shelter. The fecal matter is picked up and I have never found fecal matter on our dogs when they are picked up. The dogs are fed, watered and have space to run around, right in the middle of Dallas. Those with the negative comments are not being fair. The person who toured the place before bringing their dog acts as if there was a conspiracy and they suddenly changed the place on them. The chaotic comment is accurate at times, but what do you expect with a rush a people dropping off/ picking up their dogs at the same time. \r\n\r\nScooby and Lola at 110lbs and 80lbs seem happy to be with other dogs, are taken care of and when bathed it is done perfectly. I would like to see another place do this with a 110lb Rottweiler who doesn?t like people. We give Dee?s a perfect score and have for over seven years.

2
★★★★★

We met Dee when we took a 6mo old Rottweiler we rescued from an abusive neighbor because Hillside Vet would not touch him ? dirty, sickly and aggressive. Dee cleaned the sores that the feces had left, shaved him and gave him a bath. Although new as dog owners, we were prepared and did have the records of his shots. This should be the first question they ask ? you are responsible to be prepared with this info. Dee will even give them their Bortadella if needed. We have left Scooby and Lola at day care and overnight in the old & new locations where water is always present and it is air-conditioned! Ms. VA forgot to mention the air-conditioning. The new location offers a unique outdoor play area with soft astro-turf and drainage so it can be hosed down and is always clean. Better than Mockingbird or Bark Park by far. The interior open play area smells bad because dogs poo and urinate in there. But the one critic who gagged at the smell is overreacting, unrealistic and definitely has never been to the Dallas Shelter. The fecal matter is picked up and I have never found fecal matter on our dogs when they are picked up. The dogs are fed, watered and have space to run around, right in the middle of Dallas. Those with the negative comments are not being fair. The person who toured the place before bringing their dog acts as if there was a conspiracy and they suddenly changed the place on them. The chaotic comment is accurate at times, but what do you expect with a rush a people dropping off/ picking up their dogs at the same time. \r\n\r\nScooby and Lola at 110lbs and 80lbs seem happy to be with other dogs, are taken care of and when bathed it is done perfectly. I would like to see another place do this with a 110lb Rottweiler who doesn?t like people. We give Dee?s a perfect score and have for over seven years.

.

When I'd first heard of dog daycare, I was amused. Now, I'm addicted. The first time I left my dog at Dee's, he whined as we were leaving the parking lot! He's a high energy border collie mix, and the exercise he gets at Dee's is invaluable. \r\n\r\nWhile my dog tends to be a ""momma's boy,"" the minute he gets inside the front door, he completely ignores me. I love taking my dog to Dee's and he loves being there.

2
★★★★★

When I'd first heard of dog daycare, I was amused. Now, I'm addicted. The first time I left my dog at Dee's, he whined as we were leaving the parking lot! He's a high energy border collie mix, and the exercise he gets at Dee's is invaluable. \r\n\r\nWhile my dog tends to be a ""momma's boy,"" the minute he gets inside the front door, he completely ignores me. I love taking my dog to Dee's and he loves being there.

Pros: Open early, open late. Employees friendly and love my dog.

.

We took our two dogs to Dee's and didn't have any problems at first. We toured the facility, and everything looked clean. The dogs looked content. We had no problem leaving them there. During our vacation, we checked the webcam frequently. The first thing that we should make note of is the number of dogs in one space. Throughout the day, it is EXTREMELY crowded in the play area. It didn't look like a dog park type atmosphere. The second thing that we realized is that on Sunday, because of the hours, the dogs barely have any time out of their kennel. We didn't see them in the common area until noon. This means that the dog's are in their kennels from seven at night until noon. (A long time for a dog who is trained not to urinate inside) When we got back in town, we picked up the dogs and went home without trouble. The next day, I took my youger dog (6months) out for a walk. Now, to understand the problem, you have to understand my dog's personality. He is the happiest pup you could meet. If a burglar came into our house, he would probably wag his tail and lick him. He rarely barks and I had never heard him growl. During our walk, whenever a jogger or bike rider came within ten yards of us, He growled and barked. This happened for the entire hour long walk at least 20 times. I have since trained the behavior away, mostly... Now as to what happened to create this behavior in my dog, I do not know. I can say that when dogs walked by, he was not freaking out or growling at them. It was only people. I really hope that it is just a reaction to the stress of us leaving or something like that, but I am really not convinced that even makes sense. It would really upset me to learn that someone could do something to an undeserving puppy. We do not plan on leaving our dog's at Dee's again or ever recommending it to anyone else.

1
★★☆☆☆

We took our two dogs to Dee's and didn't have any problems at first. We toured the facility, and everything looked clean. The dogs looked content. We had no problem leaving them there. During our vacation, we checked the webcam frequently. The first thing that we should make note of is the number of dogs in one space. Throughout the day, it is EXTREMELY crowded in the play area. It didn't look like a dog park type atmosphere. The second thing that we realized is that on Sunday, because of the hours, the dogs barely have any time out of their kennel. We didn't see them in the common area until noon. This means that the dog's are in their kennels from seven at night until noon. (A long time for a dog who is trained not to urinate inside) When we got back in town, we picked up the dogs and went home without trouble. The next day, I took my youger dog (6months) out for a walk. Now, to understand the problem, you have to understand my dog's personality. He is the happiest pup you could meet. If a burglar came into our house, he would probably wag his tail and lick him. He rarely barks and I had never heard him growl. During our walk, whenever a jogger or bike rider came within ten yards of us, He growled and barked. This happened for the entire hour long walk at least 20 times. I have since trained the behavior away, mostly... Now as to what happened to create this behavior in my dog, I do not know. I can say that when dogs walked by, he was not freaking out or growling at them. It was only people. I really hope that it is just a reaction to the stress of us leaving or something like that, but I am really not convinced that even makes sense. It would really upset me to learn that someone could do something to an undeserving puppy. We do not plan on leaving our dog's at Dee's again or ever recommending it to anyone else.

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I have taken my dog here about five or six times. Somet hings just don't seem right. Yes it's true what others say about the owner, who is often behind the counter. She is not the most warm or gracious person. But I don't take my dog somewhere based on the proprieter's personality or lack thereof. My concerns about this place began after I spent more time there. The outside lobby/general client drop off area is nice and was always clean, which left a nice impression with me. But as I got more familiar with the place and started to be in the back area (where the dogs are), I got uncomfortable about the following:\r\n\r\n1. No other way to say it -- it smells awful back there. I have had to hold my nose so I wouldn't gag a couple of times it was so bad. Certain areas seem unsanitary. The clean cheerful world ends the minute you cross through the doors out of the public area.\r\n2. On several observations, it became clear to me that the dogs in ""daycare"" or play time seemed stressed and nervous instead of like they were having fun. In addition to them pacing, or running along the wall anxiously, almost all of them were barking like crazy. Definitely not a peaceful environment. I didn't see any of them playing with each other. They just seemed worried. The staff on the floor, supposedly playing with the dogs, looked unhappy and distracted as well and weren't interracting with the dogs at all.\r\n\r\n3. Not always, but on some days, there seemed to be way too many dogs contained in those daycare areas for any animal to have a good experience.\r\n\r\n4. Over time, my dog stopped wanting to go inside and would actually resist and fight going in the door, which supported my niggling concerns. \r\n\r\nI give it two stars because, although I found somewhere else that doesn't give me or my dog any of these worries, if you're in a real pinch for a day or so, it might work. for you They do offer a webcam service so you can observe your dog in certain areas.

1
★★☆☆☆

I have taken my dog here about five or six times. Somet hings just don't seem right. Yes it's true what others say about the owner, who is often behind the counter. She is not the most warm or gracious person. But I don't take my dog somewhere based on the proprieter's personality or lack thereof. My concerns about this place began after I spent more time there. The outside lobby/general client drop off area is nice and was always clean, which left a nice impression with me. But as I got more familiar with the place and started to be in the back area (where the dogs are), I got uncomfortable about the following:\r\n\r\n1. No other way to say it -- it smells awful back there. I have had to hold my nose so I wouldn't gag a couple of times it was so bad. Certain areas seem unsanitary. The clean cheerful world ends the minute you cross through the doors out of the public area.\r\n2. On several observations, it became clear to me that the dogs in ""daycare"" or play time seemed stressed and nervous instead of like they were having fun. In addition to them pacing, or running along the wall anxiously, almost all of them were barking like crazy. Definitely not a peaceful environment. I didn't see any of them playing with each other. They just seemed worried. The staff on the floor, supposedly playing with the dogs, looked unhappy and distracted as well and weren't interracting with the dogs at all.\r\n\r\n3. Not always, but on some days, there seemed to be way too many dogs contained in those daycare areas for any animal to have a good experience.\r\n\r\n4. Over time, my dog stopped wanting to go inside and would actually resist and fight going in the door, which supported my niggling concerns. \r\n\r\nI give it two stars because, although I found somewhere else that doesn't give me or my dog any of these worries, if you're in a real pinch for a day or so, it might work. for you They do offer a webcam service so you can observe your dog in certain areas.

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What a great new location! The space, the suites, the web-cams, such a great facility right here in our area, there's nothing else like it! Ricco is a feisty guy and tough for me to brush much less groom, so that I can take him somewhere for a makeover when my kids think he's stinky is such a great relief! The day-of-play gives him that social activity and the grooming just gives him a fresh makeover everytime. Thanks for staying closeby Dee!

2
★★★★★

What a great new location! The space, the suites, the web-cams, such a great facility right here in our area, there's nothing else like it! Ricco is a feisty guy and tough for me to brush much less groom, so that I can take him somewhere for a makeover when my kids think he's stinky is such a great relief! The day-of-play gives him that social activity and the grooming just gives him a fresh makeover everytime. Thanks for staying closeby Dee!

Pros: Close, reasonable prices, long-standing reputation, feeling great about my dogs caree!

Cons: That I can't get a grooming makeover there too!

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I reecently took my two dogs to Dee's Doggie Den to get groomed. I am new to the area and found this place on the internet. When I arrived, Dee (the owner) asked for their shot records. I did like that these records were needed, but I was not informed of this before hand. I said I had their rabies tags along with their vets number, so she could call. After making me feel like I had done something wrong and giving my a horrible attitude for no reason at all, she called the vet and it took all of 1 minute to get the information. Throughout this altercation I said, ""Just forget it, I will take them somewhere else you are making me feel like I have done something wrong."" She responded back with, ""Do you really want to do that?"" For some reason, I let this go, and said no, I really need them groomed and don't know anywhere else to go. Dee just made me feel like I was a nuisance to her and her day. This is NOT how you treat people. I thought oh well, at least I am getting my boys groomed. She told me they would be ready at 2 PM after her throwing a fit because I could not pick them up at the time she assigned without me knowing. I arrived at 2 PM on the dot. I paid and someone from the back came in and said, ""Which two schnauzers, we have four?"" I thought, are you serious, you don't even know which dogs are mine? I guess they finally got it sorted out and someone came back and told me it would be a while. I asked how long, oh about 10 minutes, one of them is wiggling a lot. After 10 minutes later, guess who still wasn't ready. Finally one of my dogs came out, and we patiently waited for the other. I finally left with both at 2:45!! I thought it couldn't get any worse. I got home and observed the ""grooming,"" and noticed they did the worst job I have EVER seen. They had patches of hair missing, their facial hair was uneven and matted, they had mounds of hair that hadn't even been touched. Overall, this place ruined my day and my dogs appearance on top of that!

0
★☆☆☆☆

I reecently took my two dogs to Dee's Doggie Den to get groomed. I am new to the area and found this place on the internet. When I arrived, Dee (the owner) asked for their shot records. I did like that these records were needed, but I was not informed of this before hand. I said I had their rabies tags along with their vets number, so she could call. After making me feel like I had done something wrong and giving my a horrible attitude for no reason at all, she called the vet and it took all of 1 minute to get the information. Throughout this altercation I said, ""Just forget it, I will take them somewhere else you are making me feel like I have done something wrong."" She responded back with, ""Do you really want to do that?"" For some reason, I let this go, and said no, I really need them groomed and don't know anywhere else to go. Dee just made me feel like I was a nuisance to her and her day. This is NOT how you treat people. I thought oh well, at least I am getting my boys groomed. She told me they would be ready at 2 PM after her throwing a fit because I could not pick them up at the time she assigned without me knowing. I arrived at 2 PM on the dot. I paid and someone from the back came in and said, ""Which two schnauzers, we have four?"" I thought, are you serious, you don't even know which dogs are mine? I guess they finally got it sorted out and someone came back and told me it would be a while. I asked how long, oh about 10 minutes, one of them is wiggling a lot. After 10 minutes later, guess who still wasn't ready. Finally one of my dogs came out, and we patiently waited for the other. I finally left with both at 2:45!! I thought it couldn't get any worse. I got home and observed the ""grooming,"" and noticed they did the worst job I have EVER seen. They had patches of hair missing, their facial hair was uneven and matted, they had mounds of hair that hadn't even been touched. Overall, this place ruined my day and my dogs appearance on top of that!

Pros: NONE!!!!

Cons: customer service, grooming department, etc.

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I have taken my dogs to her 2 times now and each time something has gone wrong. She (Dee) is unfriendly and not a nice person at all. The place smells worse than a pound! The first time I took them their I told her they were not used to the Dallas heat, (we just moved from VA) and I asked they be watched. They were only their for 7 hrs and when I brought them home they both were sick and breathing heavy. The vet said it was to much heat. The second time was a overnight visit and we were going to give her a second chance. The dogs have become acclimated to the heat, but I asked for a nail trimming. When I picked them up, my shepard mix, was crusty and wet and only one or 2 nails had been cut. I don't feel at ease when I drop them off, she needs to get out of this business.

0
★☆☆☆☆

I have taken my dogs to her 2 times now and each time something has gone wrong. She (Dee) is unfriendly and not a nice person at all. The place smells worse than a pound! The first time I took them their I told her they were not used to the Dallas heat, (we just moved from VA) and I asked they be watched. They were only their for 7 hrs and when I brought them home they both were sick and breathing heavy. The vet said it was to much heat. The second time was a overnight visit and we were going to give her a second chance. The dogs have become acclimated to the heat, but I asked for a nail trimming. When I picked them up, my shepard mix, was crusty and wet and only one or 2 nails had been cut. I don't feel at ease when I drop them off, she needs to get out of this business.

Cons: the service

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Dee I was a frequent customer of yours, not any longer. I understand that when I bring my kiddo (4 legged variety) in that there is a possablity that he could get hurt, however it should be minor. Not only has he been hurt (2 times) but this last one cost me over $500 in vet bills. I am not upset with the cost of the vet bill, I am upset with you. Dee I droped my son off with you on Sunday afternoon and you said that with in 5 min of us leaving he got injured. When I asked why I was not called you said that you thought I was out of town, I am just not sure how far out of town you thought I had gotten in 5 min. Having said that even if i was clear across the world I would expect a call, this would have given me the choice of coming back to get him or having someone pick him up. Either way he would have received the needed vet care that you failed to get him.\r\nAdditionaly when we picked him up Monday night your staff notified us that one of his feet were injured in reality he had 3 feet that were badly injured. I would have thought that you or someone would have called me to let me know of the injuries or to check on him later but no it was me that had to call you 3 days later to see what your explination was. Now comes the real kicker, you said he must have been injured before coming and I should investigate where the injury came from. Mystery solved, it happened at your establishment. Again I know that injury can occure but it should be minimal and you should have gotten him medical treatment. \r\n\r\nI am sorry to say that I can not trust you or your staff to take proper care of my kiddo.

0
★☆☆☆☆

Dee I was a frequent customer of yours, not any longer. I understand that when I bring my kiddo (4 legged variety) in that there is a possablity that he could get hurt, however it should be minor. Not only has he been hurt (2 times) but this last one cost me over $500 in vet bills. I am not upset with the cost of the vet bill, I am upset with you. Dee I droped my son off with you on Sunday afternoon and you said that with in 5 min of us leaving he got injured. When I asked why I was not called you said that you thought I was out of town, I am just not sure how far out of town you thought I had gotten in 5 min. Having said that even if i was clear across the world I would expect a call, this would have given me the choice of coming back to get him or having someone pick him up. Either way he would have received the needed vet care that you failed to get him.\r\nAdditionaly when we picked him up Monday night your staff notified us that one of his feet were injured in reality he had 3 feet that were badly injured. I would have thought that you or someone would have called me to let me know of the injuries or to check on him later but no it was me that had to call you 3 days later to see what your explination was. Now comes the real kicker, you said he must have been injured before coming and I should investigate where the injury came from. Mystery solved, it happened at your establishment. Again I know that injury can occure but it should be minimal and you should have gotten him medical treatment. \r\n\r\nI am sorry to say that I can not trust you or your staff to take proper care of my kiddo.

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Okayyyy so I gave Dee's Doggie Den MORE than their fair share of chances but I have finally thrown in the towel on this place. The new facility at Abrams & Mockingbird is a vast improvement over the last one but the service has not changed. Every time I called to make an appointment or showed up to drop off my pup for a service, I got the impression that they felt like they were doing me some sort of favor. And it's not an instance of rude employees -- it's the owner - Dee. She's the worst one of the bunch! Always scowling and speaking in condescending tones. She's short with the owners and, since they only have 1 station for check-in, the dogs and their owners pile up in the lobby, waiting to be acknowledged or recognized. It's ridiculous. There are so many kind, friendly business owners in Lakewood but she just ain't one of 'em. So, when I had a bit of a run in with her this past weekend, my dog and I peaced out - for good. No point in patronizing a place that doesn't care about your business. Good-bye, Dee! I've deleted your number from my cell phone 'cause we're through.\r\n**I've just re-read my original posting as well as some others that have been added. These 5 star reviews are so obviously plants, written by Dee or her friends / family members. PLEASE if you love your pets -- don't leave them in her care.**

0
★☆☆☆☆

Okayyyy so I gave Dee's Doggie Den MORE than their fair share of chances but I have finally thrown in the towel on this place. The new facility at Abrams & Mockingbird is a vast improvement over the last one but the service has not changed. Every time I called to make an appointment or showed up to drop off my pup for a service, I got the impression that they felt like they were doing me some sort of favor. And it's not an instance of rude employees -- it's the owner - Dee. She's the worst one of the bunch! Always scowling and speaking in condescending tones. She's short with the owners and, since they only have 1 station for check-in, the dogs and their owners pile up in the lobby, waiting to be acknowledged or recognized. It's ridiculous. There are so many kind, friendly business owners in Lakewood but she just ain't one of 'em. So, when I had a bit of a run in with her this past weekend, my dog and I peaced out - for good. No point in patronizing a place that doesn't care about your business. Good-bye, Dee! I've deleted your number from my cell phone 'cause we're through.\r\n**I've just re-read my original posting as well as some others that have been added. These 5 star reviews are so obviously plants, written by Dee or her friends / family members. PLEASE if you love your pets -- don't leave them in her care.**

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My dog has been visiting Dee's since I got him 3 years ago and he loves it. When we pull into the parking lot he gets so excited because he knows its play time!! They take great care of him and I wouldn't dream of leaving my baby with anyone else. As to the comments about to small a space, that just means Dee's is very popular! And becuase of it, they are moving to a bigger location. I would, and have, recommend Dee's to anyone.

2
★★★★★

My dog has been visiting Dee's since I got him 3 years ago and he loves it. When we pull into the parking lot he gets so excited because he knows its play time!! They take great care of him and I wouldn't dream of leaving my baby with anyone else. As to the comments about to small a space, that just means Dee's is very popular! And becuase of it, they are moving to a bigger location. I would, and have, recommend Dee's to anyone.

Pros: Location, price, love of the animal, friendly

Cons: None!!

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How this place remains in business (I don't understand who would ever take their dog here) is beyond me. The place was smelly and cramped -- the ""day care"" area was nothing but a small area right at the reception desk cordoned off with some baby gates, where dogs of all sizes were mixed together (plus, the large windows face west, so on a summer day, I can only imagine how much more stuffy and stinky it gets). The people working at the front desk were barely polite, and seemed completely disinterested in explaining what we needed to do to bring our dog there. I basically had to interrogate them to get any of the details, and boy, about those details: if you want to bring your dog to day care, you have to call the day in advance, and if you for some reason you can't make it, this place *charges you anyway* (and it's not even like the rates are a smokin' deal or anything). Basically, the facilities look barely passable for your dog, and the rules you have to follow are a complete pain in the neck for you. (What a way to run a business -- what Dee's lacks in facilities, it makes up for with marginal customer service and very customer-unfriendly policies.) Go somewhere else.

0
★☆☆☆☆

How this place remains in business (I don't understand who would ever take their dog here) is beyond me. The place was smelly and cramped -- the ""day care"" area was nothing but a small area right at the reception desk cordoned off with some baby gates, where dogs of all sizes were mixed together (plus, the large windows face west, so on a summer day, I can only imagine how much more stuffy and stinky it gets). The people working at the front desk were barely polite, and seemed completely disinterested in explaining what we needed to do to bring our dog there. I basically had to interrogate them to get any of the details, and boy, about those details: if you want to bring your dog to day care, you have to call the day in advance, and if you for some reason you can't make it, this place *charges you anyway* (and it's not even like the rates are a smokin' deal or anything). Basically, the facilities look barely passable for your dog, and the rules you have to follow are a complete pain in the neck for you. (What a way to run a business -- what Dee's lacks in facilities, it makes up for with marginal customer service and very customer-unfriendly policies.) Go somewhere else.

Pros: Great location right on Mockingbird. What a waste.

Cons: Everything else. Poor facilities, average customer service, customer-unfriendly policies.

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We have been customers of Dee's since she opened and WE LOVE DEE""S DOGGIE DEN!! We have had 4 dogs in the 9 years we have been using Dee's & they have always had a great experience. We have seen the facility grow in volume and that just means the place is VERY POPULAR. Her prices are the best in town by a considerable amount. Our dog's practically pull us in the door upon arrival and don't want to leave when we come to pick-up. I have always seen the staff working very hard to keep the place clean and smelling good. We have referred countless numbers of friends to Dee's and our friend's have referred many others to Dee's over the past 9 years & all friends and dogs just can't say enough good things about Dee's.

2
★★★★★

We have been customers of Dee's since she opened and WE LOVE DEE""S DOGGIE DEN!! We have had 4 dogs in the 9 years we have been using Dee's & they have always had a great experience. We have seen the facility grow in volume and that just means the place is VERY POPULAR. Her prices are the best in town by a considerable amount. Our dog's practically pull us in the door upon arrival and don't want to leave when we come to pick-up. I have always seen the staff working very hard to keep the place clean and smelling good. We have referred countless numbers of friends to Dee's and our friend's have referred many others to Dee's over the past 9 years & all friends and dogs just can't say enough good things about Dee's.

Pros: Close and Convenient to Lakewood and White Rock Lake

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I completely agree w/ the first reveiw! I took my dog there about 4 years ago just for the day and he did not like it. The owner, Dee came across as rude. I recently gave it another chance and toured the facilty. No way - I would never leave my dogs there! I don't believe her best interest is in the dogs but the almighty dollar. The facility is still dirty and the dogs are crowded like herds of cattle in common areas. The kennels are small, old and untidy. The ""yard"" is a small gravel area with small rocks just perfect for lodging in between a paw pad. I just met someone a WRL Dog Park who felt the same way - I'm sure there must be others. In fact, they asked to tour the facility and Dee flat refused. Hmm - what is she hiding. With 4 moves in 6 years , we have never been refused a tour of a boarding facility!

0
★☆☆☆☆

I completely agree w/ the first reveiw! I took my dog there about 4 years ago just for the day and he did not like it. The owner, Dee came across as rude. I recently gave it another chance and toured the facilty. No way - I would never leave my dogs there! I don't believe her best interest is in the dogs but the almighty dollar. The facility is still dirty and the dogs are crowded like herds of cattle in common areas. The kennels are small, old and untidy. The ""yard"" is a small gravel area with small rocks just perfect for lodging in between a paw pad. I just met someone a WRL Dog Park who felt the same way - I'm sure there must be others. In fact, they asked to tour the facility and Dee flat refused. Hmm - what is she hiding. With 4 moves in 6 years , we have never been refused a tour of a boarding facility!

Cons: Many

.

When I picked up my dog, I could not believe it. There were around 30 dogs in one small room. The dogs pretty much filled up the whole room. Nobody from the staff was playing with the dogs. All the dogs looked miserable! My dog could not get out of this place fast enough. I cannot recommend this place for oneone who loves his dog. I will rather leave my dog all day at home by herself (where she is comfortable and has space!) instead of taking her back to this disaster!!!!

0
★☆☆☆☆

When I picked up my dog, I could not believe it. There were around 30 dogs in one small room. The dogs pretty much filled up the whole room. Nobody from the staff was playing with the dogs. All the dogs looked miserable! My dog could not get out of this place fast enough. I cannot recommend this place for oneone who loves his dog. I will rather leave my dog all day at home by herself (where she is comfortable and has space!) instead of taking her back to this disaster!!!!

Cons: too crowded, tiny room, horrible place

 

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