VCA Lake Shore Animal Hospital

★★★★☆
  • 960 W Chicago Ave

    Chicago, IL 60642

    Map & Directions
  • 312-738-3322

About VCA Lake Shore Animal Hospital

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Pets & Animals

Pets & Animals
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Dr. Brian Brumfield is amazing to say the least. My husband and I have taken our cats to VCA Lake Shore Animal Hospital since Dr. Brian joined the amazing VCA staff. We recently added a puppy to our family and on the third day we had him he woke up with a swollen eye. It was soo comforting to know we could schedule an appt. with Dr. Brian, a Veterinarian we trust! During this stressful moment I was comforted by the fact that I knew Dr. Brian would take care of our new puppy, this prompted me to write this review. If you are reading these reviews to try to ensure you have a great team of veterinarians for your animal friend, rest assured our animals are our family members and I completely trust Dr. Brian??s opinions and suggestions on how to properly care for them. Furthermore, Dr. Brian always takes time to answer ALL of our questions, which is at times a lot of question. Overall, the staff at VCA Lake Shore Animal Hospital is great too!

5
★★★★★

Dr. Brian Brumfield is amazing to say the least. My husband and I have taken our cats to VCA Lake Shore Animal Hospital since Dr. Brian joined the amazing VCA staff. We recently added a puppy to our family and on the third day we had him he woke up with a swollen eye. It was soo comforting to know we could schedule an appt. with Dr. Brian, a Veterinarian we trust! During this stressful moment I was comforted by the fact that I knew Dr. Brian would take care of our new puppy, this prompted me to write this review. If you are reading these reviews to try to ensure you have a great team of veterinarians for your animal friend, rest assured our animals are our family members and I completely trust Dr. Brian??s opinions and suggestions on how to properly care for them. Furthermore, Dr. Brian always takes time to answer ALL of our questions, which is at times a lot of question. Overall, the staff at VCA Lake Shore Animal Hospital is great too!

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I would seriously think twice about taking your dog here. The "vet" prescribed our dog both steroids and anti-biotics at the same. Then compounded the problem by not checking to see what kind of infection it was. Flash forward over a year of consistently poor care later we found another vet that took the time to make sure the diagnosis was correct. The final straw for us was the lack the professionalism and extortion tactics we encountered while getting our dogs nails trimmed yesterday. Not only did they cut into the quick, and not just nicking it thank you, they brought him out without trimming all his nails when we pointed that out we ended up dealing with excuses about why they couldn't until they finally finished. It wasn't until they came back the second time that they told us about cutting the quick. Then they promptly proceeded to tell us that if we wanted "better" service we should bring our dog in once a week. Lastly, when asked about what we should do about the quick they replied he's fine he looks happy. The nail was still bleeding over an hour later.

Vet work is expensive anywhere but just make sure your getting your money worth. I would definitely think 3 or 4X's before bringing my dog there again.

1
★☆☆☆☆

I would seriously think twice about taking your dog here. The "vet" prescribed our dog both steroids and anti-biotics at the same. Then compounded the problem by not checking to see what kind of infection it was. Flash forward over a year of consistently poor care later we found another vet that took the time to make sure the diagnosis was correct. The final straw for us was the lack the professionalism and extortion tactics we encountered while getting our dogs nails trimmed yesterday. Not only did they cut into the quick, and not just nicking it thank you, they brought him out without trimming all his nails when we pointed that out we ended up dealing with excuses about why they couldn't until they finally finished. It wasn't until they came back the second time that they told us about cutting the quick. Then they promptly proceeded to tell us that if we wanted "better" service we should bring our dog in once a week. Lastly, when asked about what we should do about the quick they replied he's fine he looks happy. The nail was still bleeding over an hour later.

Vet work is expensive anywhere but just make sure your getting your money worth. I would definitely think 3 or 4X's before bringing my dog there again.

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I'm genuinely shocked by the negative reviews. We have taken our three dogs to VCA for years, and seen several different doctors during that time. No matter who we see, the vets and staff have always been gentle with our dogs, conscientious about their care, and attentive to our many needs as worrywart dog owners. They have also never failed to accommodate us when we have had an emergency, real or imagined. As for the premises, I'm not saying I would eat off the floor (there are a lot of animals there, after all), but it is appropriately clean -- not at all filthy and/or smelly as someone suggested. As for price, there are certainly cheaper vets, but you get what you pay for.

4
★★★★☆

I'm genuinely shocked by the negative reviews. We have taken our three dogs to VCA for years, and seen several different doctors during that time. No matter who we see, the vets and staff have always been gentle with our dogs, conscientious about their care, and attentive to our many needs as worrywart dog owners. They have also never failed to accommodate us when we have had an emergency, real or imagined. As for the premises, I'm not saying I would eat off the floor (there are a lot of animals there, after all), but it is appropriately clean -- not at all filthy and/or smelly as someone suggested. As for price, there are certainly cheaper vets, but you get what you pay for.

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0 out of 1 people found this review helpful.

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We've been taking our pets to Dr. Diaz for over 11 years and feel he's the best. He's kind, gentle and very compassionate, always going above and beyond.
In addition, the staff is fantastic. They're friendly, caring, and always very professional, adapting to every situation. In conjunction with the Dr. Diaz and the other vets (who I've seen occasionally and are also wonderful), they help make the 'vet experience' go as smoothly as possible. Depending on the situation, they can actually make it fun with their great personalities.This is the first internet review/recommendation I've ever written but felt Dr. Diaz and the entire staff should get the praise they deserve. If you're looking for a new Vet facility, you just found it.

5
★★★★★

We've been taking our pets to Dr. Diaz for over 11 years and feel he's the best. He's kind, gentle and very compassionate, always going above and beyond.
In addition, the staff is fantastic. They're friendly, caring, and always very professional, adapting to every situation. In conjunction with the Dr. Diaz and the other vets (who I've seen occasionally and are also wonderful), they help make the 'vet experience' go as smoothly as possible. Depending on the situation, they can actually make it fun with their great personalities.This is the first internet review/recommendation I've ever written but felt Dr. Diaz and the entire staff should get the praise they deserve. If you're looking for a new Vet facility, you just found it.

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I have been going to VCA on Chicago ave, for the last 8 years. Dr. Diaz has been our Doctor. We have never had a better care for our pets, and this has not been the only vet I have been in Chicago. Dr. Diaz is compassionate, caring and very well informed. Our dogs love going to him and you can tell he loves animals. I know that when I take my dogs to Dr, Diaz and the staff at VCA Chicago Ave. that my pets will be well taken care for and mostly loved. I wish I had met Dr. Diaz and the staff at VCA much earlier and maybe all my dogs would have had the same care and compassion that my current dogs have had.

5
★★★★★

I have been going to VCA on Chicago ave, for the last 8 years. Dr. Diaz has been our Doctor. We have never had a better care for our pets, and this has not been the only vet I have been in Chicago. Dr. Diaz is compassionate, caring and very well informed. Our dogs love going to him and you can tell he loves animals. I know that when I take my dogs to Dr, Diaz and the staff at VCA Chicago Ave. that my pets will be well taken care for and mostly loved. I wish I had met Dr. Diaz and the staff at VCA much earlier and maybe all my dogs would have had the same care and compassion that my current dogs have had.

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Dr. David Diaz at VCA Lake Shore Animal Hospital has saved my dog's life twice. He is knowledgeable, loving, and accessible, He is conservative about tests and treatment and reviews options so that my dog gets good , cost-efficient care. VCA Lake Shore is clean, efficient and well organized. My dog gets better care from their caring competent staff than I get from my family doctor. I would never go anywhere else.

5
★★★★★

Dr. David Diaz at VCA Lake Shore Animal Hospital has saved my dog's life twice. He is knowledgeable, loving, and accessible, He is conservative about tests and treatment and reviews options so that my dog gets good , cost-efficient care. VCA Lake Shore is clean, efficient and well organized. My dog gets better care from their caring competent staff than I get from my family doctor. I would never go anywhere else.

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We've been taking our cats here for about 22 years and have never been disappointed. Even Halsted, our most fierce cat, finds the staff trustworthy. He's gone there for all seven years of his life.

PROS: They know a lot and are kind.
CONS: None

4
★★★★☆

We've been taking our cats here for about 22 years and have never been disappointed. Even Halsted, our most fierce cat, finds the staff trustworthy. He's gone there for all seven years of his life.

PROS: They know a lot and are kind.
CONS: None

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