Mike Anderson Chevrolet Of Chicago

★★★★★

Automotive

Automotive
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Jesse is the man he went the extra mile to make sure we got a great car at a price we could live with. The whole staff was extremely friendly and down to earth. Thanks Again, we will definitely recommend your dealership to anyone looking for a new car.

5
★★★★★

Jesse is the man he went the extra mile to make sure we got a great car at a price we could live with. The whole staff was extremely friendly and down to earth. Thanks Again, we will definitely recommend your dealership to anyone looking for a new car.

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I love Mike Andersons honest and direct sales environment. The sales and management staff were accommodating, friendly and worked hard to make it the perfect buying experience. There was no haggling, and no pressure to make a purchase all they were interested in was making I was happy and I was.

5
★★★★★

I love Mike Andersons honest and direct sales environment. The sales and management staff were accommodating, friendly and worked hard to make it the perfect buying experience. There was no haggling, and no pressure to make a purchase all they were interested in was making I was happy and I was.

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Mike Anderson rocks! This was my first new car purchase they made sure that I would be able to get the car that I wanted. The staff spent time explaining the process to me along the way and made sure I was comfortable with all of the features of the car before I left. Just a real comfortable visit from beginning to end.

5
★★★★★

Mike Anderson rocks! This was my first new car purchase they made sure that I would be able to get the car that I wanted. The staff spent time explaining the process to me along the way and made sure I was comfortable with all of the features of the car before I left. Just a real comfortable visit from beginning to end.

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Out of all the car purchases that I have made, this one was the best! Everyone was very easy to get along with. They answered all my questions and got me on the road with my new car in no time.

5
★★★★★

Out of all the car purchases that I have made, this one was the best! Everyone was very easy to get along with. They answered all my questions and got me on the road with my new car in no time.

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Everyone on the staff was very helpful and knowledgeable. My Salesperson Wally was especially helpful when it came to getting past my so-so credit problems and getting me good rate and a good deal. I appreciate everything the staff at Mike Anderson did to make my first car purchase a great success.

5
★★★★★

Everyone on the staff was very helpful and knowledgeable. My Salesperson Wally was especially helpful when it came to getting past my so-so credit problems and getting me good rate and a good deal. I appreciate everything the staff at Mike Anderson did to make my first car purchase a great success.

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I recently got a new job that I can??t get to on public transportation so it was time to buy a car, not a task I was looking forward to but the people at Mike Anderson took good care of me and led me smoothly through the process from beginning to end. It??s been about 10 years since a had a car so it was especially nice when they took the time to really go over the whole car and all the new technology with me after the sale.

5
★★★★★

I recently got a new job that I can??t get to on public transportation so it was time to buy a car, not a task I was looking forward to but the people at Mike Anderson took good care of me and led me smoothly through the process from beginning to end. It??s been about 10 years since a had a car so it was especially nice when they took the time to really go over the whole car and all the new technology with me after the sale.

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Mike Anderson is the only dealership I will go to. I have been bringing my old car here ever since I moved to the area about two years ago and the service has always been awesome. So when the extended Warranty ran out I decided it was time to trade it in and get a something new. The sales staff is just as great as the service staff everyone was friendly and made sure I was happy with every part of the deal before any part was finalized. Five Stars to everyone a Mike Anderson!!

5
★★★★★

Mike Anderson is the only dealership I will go to. I have been bringing my old car here ever since I moved to the area about two years ago and the service has always been awesome. So when the extended Warranty ran out I decided it was time to trade it in and get a something new. The sales staff is just as great as the service staff everyone was friendly and made sure I was happy with every part of the deal before any part was finalized. Five Stars to everyone a Mike Anderson!!

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After having a lot of problems with my old car I decided it was time to trade it in so I wouldn??t be stuck in the dead of winter with a dead car that didn??t work. The staff at Mike Anderson was great got me good value for my junker and got a good deal on a left over 2012 Traverse. Now I??m riding in style and I??m ready for winter;)

5
★★★★★

After having a lot of problems with my old car I decided it was time to trade it in so I wouldn??t be stuck in the dead of winter with a dead car that didn??t work. The staff at Mike Anderson was great got me good value for my junker and got a good deal on a left over 2012 Traverse. Now I??m riding in style and I??m ready for winter;)

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If you are looking for a great place to get a car with a staff that is friendly and won??t try to rip you off this is the dealership for you. They got me a great deal on my new truck and saved us enough money that will be back for a car for my wife in a few months after we pay of Christmas. Thanks again for everything you guys gave us a great start to the holidays.

5
★★★★★

If you are looking for a great place to get a car with a staff that is friendly and won??t try to rip you off this is the dealership for you. They got me a great deal on my new truck and saved us enough money that will be back for a car for my wife in a few months after we pay of Christmas. Thanks again for everything you guys gave us a great start to the holidays.

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This is easily the best dealership I have had the pleasure to buy from and it really was a pleasure! The whole staff was very informative and worked with me to find the perfect car for me. They really worked hard to earn my business and it felt nice not to be treated like a number but instead as a valued friend and customer.

5
★★★★★

This is easily the best dealership I have had the pleasure to buy from and it really was a pleasure! The whole staff was very informative and worked with me to find the perfect car for me. They really worked hard to earn my business and it felt nice not to be treated like a number but instead as a valued friend and customer.

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Jesse is awesome to work with he a nice honest salesman who works hard for his customers. If you are in the market for a car or truck stop by Mike Anderson and see Jesse he??ll make it happen!! Thanks again!

5
★★★★★

Jesse is awesome to work with he a nice honest salesman who works hard for his customers. If you are in the market for a car or truck stop by Mike Anderson and see Jesse he??ll make it happen!! Thanks again!

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Five Stars!! All around great service!! I??ve now bought two cars here and I??m sure I??ll be back for a third in a few years. The service I receive is always professional, honest and pleasant and the deals they get for me always fair and very affordable.

5
★★★★★

Five Stars!! All around great service!! I??ve now bought two cars here and I??m sure I??ll be back for a third in a few years. The service I receive is always professional, honest and pleasant and the deals they get for me always fair and very affordable.

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Everyone at the dealership was very friendly and helped me get everything in order for my purchase. I didn??t feel pressured at anytime and by the time I left I knew the car inside and out. If you need a car go to Mike Anderson they take care of their customers

5
★★★★★

Everyone at the dealership was very friendly and helped me get everything in order for my purchase. I didn??t feel pressured at anytime and by the time I left I knew the car inside and out. If you need a car go to Mike Anderson they take care of their customers

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I went in for an oil change on the car that I had and came out with a new truck. Ruben Delgado was the one that helped me. He was very helpful answered all my questions and informed me on everything I needed to know. He was very nice and friendly. If I know of anyone trying to get a car I will make sure they go to him, he??s a great employee.

5
★★★★★

I went in for an oil change on the car that I had and came out with a new truck. Ruben Delgado was the one that helped me. He was very helpful answered all my questions and informed me on everything I needed to know. He was very nice and friendly. If I know of anyone trying to get a car I will make sure they go to him, he??s a great employee.

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I would like to say Ruben Delgado of Mike Anderson Chevrolet in Chicago is a phenomenal, understanding, helpful person. My husband and I brought our second vehicle with them our first was a 2009 Tahoe it was love at first site. When Ruben gave us a courtesy call about our Tahoe my husband took it as a sign, it was time for a upgrade. When Ruben mention about a 2012 Tahoe, my husband jump for joy! Once again Ruben Delgado is a charming gentleman and very knowledgeable with his vehicles you can see the passion he has on helping his customers. I would recommend my family and friends to Ruben Delgado, because he doesn't treat you like a number he treat you like a friend!

5
★★★★★

I would like to say Ruben Delgado of Mike Anderson Chevrolet in Chicago is a phenomenal, understanding, helpful person. My husband and I brought our second vehicle with them our first was a 2009 Tahoe it was love at first site. When Ruben gave us a courtesy call about our Tahoe my husband took it as a sign, it was time for a upgrade. When Ruben mention about a 2012 Tahoe, my husband jump for joy! Once again Ruben Delgado is a charming gentleman and very knowledgeable with his vehicles you can see the passion he has on helping his customers. I would recommend my family and friends to Ruben Delgado, because he doesn't treat you like a number he treat you like a friend!

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Five stars mike made us feel comfortable and at home. He answered all our questions and concerns. He was great a great guy to work with and got us into the perfect car.

5
★★★★★

Five stars mike made us feel comfortable and at home. He answered all our questions and concerns. He was great a great guy to work with and got us into the perfect car.

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Everyone at the dealership was very friendly and helpful. Jesse, in particular, was very knowledgeable and he worked very hard to find us the right car for the right price. The whole process was very easy and pleasant.

5
★★★★★

Everyone at the dealership was very friendly and helpful. Jesse, in particular, was very knowledgeable and he worked very hard to find us the right car for the right price. The whole process was very easy and pleasant.

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We were treated like family!! Everyone worked hard to make sure that we were quickly taken care of and got the car we wanted at a price we could afford.

5
★★★★★

We were treated like family!! Everyone worked hard to make sure that we were quickly taken care of and got the car we wanted at a price we could afford.

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Jesse was a great sales consultant, I felt he was on my side and not just trying to make a sale. He took the time to make sure I got everything I was looking for and that made for an excellent experience. I highly recommend Mike Anderson Chevrolet of Chicago to anyone looking for a car.

5
★★★★★

Jesse was a great sales consultant, I felt he was on my side and not just trying to make a sale. He took the time to make sure I got everything I was looking for and that made for an excellent experience. I highly recommend Mike Anderson Chevrolet of Chicago to anyone looking for a car.

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I believe that Mike Anderson Chevy has hard working people that want to take care of you. They want to help you get the best deal possible for a new cars. The people that work there are great and friendly. I recommended this dealership to all my friends and co workers.

5
★★★★★

I believe that Mike Anderson Chevy has hard working people that want to take care of you. They want to help you get the best deal possible for a new cars. The people that work there are great and friendly. I recommended this dealership to all my friends and co workers.

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A stress free experience. Jesse Fakhoury was patient and informative about each vehicle we looked at. Jesse and the G.M. worked together and were willing to negotiate a price that was comfortable for us. No pressure. Keep up the good work gentlemen.

5
★★★★★

A stress free experience. Jesse Fakhoury was patient and informative about each vehicle we looked at. Jesse and the G.M. worked together and were willing to negotiate a price that was comfortable for us. No pressure. Keep up the good work gentlemen.

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I went in today just planning on beginning my search for a new car. I was leery of finding a dealer that could offer me a decent percentage rate due for financing due to my recent credit score. Little did I know, I'd be walking out with a new car in hand! The service by all of the personnel from financing, sales, and maintenance was outstanding. Everyone was extremely courteous and patient with me. Both Jesse and Wally put me at ease, explained everything to me, answered all my questions and made sure I was comfortable. I would highly recommend working with the staff at Anderson Chevrolet.

5
★★★★★

I went in today just planning on beginning my search for a new car. I was leery of finding a dealer that could offer me a decent percentage rate due for financing due to my recent credit score. Little did I know, I'd be walking out with a new car in hand! The service by all of the personnel from financing, sales, and maintenance was outstanding. Everyone was extremely courteous and patient with me. Both Jesse and Wally put me at ease, explained everything to me, answered all my questions and made sure I was comfortable. I would highly recommend working with the staff at Anderson Chevrolet.

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I was very nervous going in the dealership but the people were very inviting. It was my first time buying a car and came in for a used one. Didn??t think my credit was good enough since I'm young. I was wrong and surprised and how I drove home with a New 2012 Chevy Sonic. I really appreciate Ruben Delgado for all his help with one of the most important choices I could make, my first car. He was so detailed in explaining all my options and made sure I was getting, what was best for me. I had a great experience there everyone was so friendly and Im very happy with my new car.

5
★★★★★

I was very nervous going in the dealership but the people were very inviting. It was my first time buying a car and came in for a used one. Didn??t think my credit was good enough since I'm young. I was wrong and surprised and how I drove home with a New 2012 Chevy Sonic. I really appreciate Ruben Delgado for all his help with one of the most important choices I could make, my first car. He was so detailed in explaining all my options and made sure I was getting, what was best for me. I had a great experience there everyone was so friendly and Im very happy with my new car.

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From the moment I placed my Internet request until the time I left the lot, the staff were responsive to my requests, answered all my questions and helped me find the car that was best for me. Thanks again for getting me a great deal on a great car.

5
★★★★★

From the moment I placed my Internet request until the time I left the lot, the staff were responsive to my requests, answered all my questions and helped me find the car that was best for me. Thanks again for getting me a great deal on a great car.

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I've been to several dealerships and I was turned down because they said I needed a co-signer. I purchased 3 other vehicles in my name without a co-signer. I really want to thank Tim (sales) for the EXCELLENT job and his customer service! He worked out a few things and I brought my first new car, 2012 Chevy Sonic!!He put me in a brand new car and I was not expecting that! THANK YOU AGAIN!!!!!!!!!!!!

5
★★★★★

I've been to several dealerships and I was turned down because they said I needed a co-signer. I purchased 3 other vehicles in my name without a co-signer. I really want to thank Tim (sales) for the EXCELLENT job and his customer service! He worked out a few things and I brought my first new car, 2012 Chevy Sonic!!He put me in a brand new car and I was not expecting that! THANK YOU AGAIN!!!!!!!!!!!!

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Jesse Fakhoury was one of the most attentive individuals I have had the pleasure of dealing with. He was very responsive with the questions I wanted answered and his humor which is to die for also made for a funtastic experience. He seems to know his stuff and I would recommend him to anyone if they were looking to buy a car.

5
★★★★★

Jesse Fakhoury was one of the most attentive individuals I have had the pleasure of dealing with. He was very responsive with the questions I wanted answered and his humor which is to die for also made for a funtastic experience. He seems to know his stuff and I would recommend him to anyone if they were looking to buy a car.

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My girlfriend and I had finally found a car that we wanted to buy and it was from Mike Anderson, the dealership that was right across the street from us. The service was extremely friendly and they were able to get us the best possible deal. Our salesman, Jesse, understood our situation and was very helpful in finding the best deal for us for the car we wanted.

5
★★★★★

My girlfriend and I had finally found a car that we wanted to buy and it was from Mike Anderson, the dealership that was right across the street from us. The service was extremely friendly and they were able to get us the best possible deal. Our salesman, Jesse, understood our situation and was very helpful in finding the best deal for us for the car we wanted.

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I was very pleased with my purchase at Mike Anderson Chevrolet. The staff was great they helped me purchase my new car and got me out in time for work. I would definitely purchase another vehicle from them again. Dora was great on the phone Wally helped me get the best deal and Kerry helped me finish up the deal. I told them i was in a hurry and the did their best to help i was in and out with a new car in about an hour. I look forward to purchasing my next vehicle with them.

5
★★★★★

I was very pleased with my purchase at Mike Anderson Chevrolet. The staff was great they helped me purchase my new car and got me out in time for work. I would definitely purchase another vehicle from them again. Dora was great on the phone Wally helped me get the best deal and Kerry helped me finish up the deal. I told them i was in a hurry and the did their best to help i was in and out with a new car in about an hour. I look forward to purchasing my next vehicle with them.

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Going to Mike Anderson Chevy was my moms idea and I even visited their competitor Jennings Chevy so I could compare price quotes and get the best trade in offer possible. Mike Radzinski and Jesse Fakhoury went above and beyond to make sure there was no comparison in the 2 dealerships. I was certain I wouldn't be able to get financed with my credit and sure enough I was approved. The interest rate almost had me withdraw from the deal but that's my own fault for not having good credit. I grabbed a co-signor and drove off with 2.9% financing and happier than ever in my new Chevy Cruze LTZ! I would recommend their dealership to anyone I know and even those I don't know! I'm looking forward to the same experience when I go to them for service!

5
★★★★★

Going to Mike Anderson Chevy was my moms idea and I even visited their competitor Jennings Chevy so I could compare price quotes and get the best trade in offer possible. Mike Radzinski and Jesse Fakhoury went above and beyond to make sure there was no comparison in the 2 dealerships. I was certain I wouldn't be able to get financed with my credit and sure enough I was approved. The interest rate almost had me withdraw from the deal but that's my own fault for not having good credit. I grabbed a co-signor and drove off with 2.9% financing and happier than ever in my new Chevy Cruze LTZ! I would recommend their dealership to anyone I know and even those I don't know! I'm looking forward to the same experience when I go to them for service!

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I was very pleased with my visit to this dealership. Ruben was very helpful and nice. He helped us get a better understanding of what we wanted when we asked to purchase a new car. Everyone at the dealership was very friendly and helped us get everything in order for our purchase.

5
★★★★★

I was very pleased with my visit to this dealership. Ruben was very helpful and nice. He helped us get a better understanding of what we wanted when we asked to purchase a new car. Everyone at the dealership was very friendly and helped us get everything in order for our purchase.

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Today was one of the greatest days of my life. Mike and Tim worked magic to get me out of my old beater car and into a nice used Chevy Cobalt. Being a recent college grad and having a poor credit rating, they were able to work with financing to get my monthly payments into my budget as well as find a car that was fit for me. The experience these two individuals possess in their efforts to help people find a car and obtain financing is outstanding. They made me want to hug and squeeze them so much for making my day and a dream come true. Anyone out there looking for a new or used car should see these gentleman. I appreciate all that they have done for me and will be forever grateful to them. THANK YOU SOOOOO MUCH!!!

5
★★★★★

Today was one of the greatest days of my life. Mike and Tim worked magic to get me out of my old beater car and into a nice used Chevy Cobalt. Being a recent college grad and having a poor credit rating, they were able to work with financing to get my monthly payments into my budget as well as find a car that was fit for me. The experience these two individuals possess in their efforts to help people find a car and obtain financing is outstanding. They made me want to hug and squeeze them so much for making my day and a dream come true. Anyone out there looking for a new or used car should see these gentleman. I appreciate all that they have done for me and will be forever grateful to them. THANK YOU SOOOOO MUCH!!!

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I have owned many cars, so I have been in many show rooms and spoken to many sales representatives. Never have I dealt with such a professional, helpful and knowledgeable staff, whose sole purpose is to make sure that the car buying is not only a pleasant experience, but certainly an excellent one. These guys are nothing short of magical! I will recommend Mike Anderson enthusiastically to anyone who is looking for a car. Thank you again for working on my behalf.

5
★★★★★

I have owned many cars, so I have been in many show rooms and spoken to many sales representatives. Never have I dealt with such a professional, helpful and knowledgeable staff, whose sole purpose is to make sure that the car buying is not only a pleasant experience, but certainly an excellent one. These guys are nothing short of magical! I will recommend Mike Anderson enthusiastically to anyone who is looking for a car. Thank you again for working on my behalf.

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We went in to the dealership specifically to look at a used Mountaineer that we saw online. Jesse was incredibley nice and took the time to explain everything to us. We told him what we were interested in and that's exactly what he showed us. He was very easy to work with and I would definately ask for his help the next time I'm in the market for a car.

5
★★★★★

We went in to the dealership specifically to look at a used Mountaineer that we saw online. Jesse was incredibley nice and took the time to explain everything to us. We told him what we were interested in and that's exactly what he showed us. He was very easy to work with and I would definately ask for his help the next time I'm in the market for a car.

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Everyone was very helpful and courteous. Car was washed and ready to test drive when i arrived to the dealership, with no waiting. The entire process of buying the car was fast and easy. Made rates and services offered very easy to understand. I would recommend to anyone to buy a car from this dealership.

5
★★★★★

Everyone was very helpful and courteous. Car was washed and ready to test drive when i arrived to the dealership, with no waiting. The entire process of buying the car was fast and easy. Made rates and services offered very easy to understand. I would recommend to anyone to buy a car from this dealership.

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My sales associate was extremely helpful and assisted me with any questions.This was the best car purchasing experience I've ever had. The price quoted was fair and the financing process was quick. I highly recommend this dealer to anyone.\n

2
★★★★★

My sales associate was extremely helpful and assisted me with any questions.This was the best car purchasing experience I've ever had. The price quoted was fair and the financing process was quick. I highly recommend this dealer to anyone.\n

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I was unfortunate enough to purchase a vehicle from them, and I have been paying the price ever since. I traded in my vehicle and bought a beetle from them in November. (They are very pushy when they want to make a sale, just like on the other reviews I have read.) I finished the deal, and was waiting for the finance company to give me my interview call and send me the statement coupons I needed to make a payment. They also make you fill out this ridiculous satisfaction survey before the deal is closed while they sit over your shoulder making sure you give them a good review. (This made me feel very uncomfortable and the person that coerced me to do this was Haz!) After I fill out this sheet, I get my paperwork 4 hours later and was able to leave with my new purchase.\n\nNeedless to say, I get a call from the dealership in December saying they lost my loan paperwork and have to redo the deal all over again, WTF!!!!! I had to go back around Christmas time, and go through the tedious measure of filling and signing papers all over again, Meanwhile I kept mentioning how my temp plates are expiring in December and I need new ones so I don't receive any tickets.\n\nThey give me the run around, tell me to call different people, act indifferent and rude and NOTHING gets accomplished. Here it is February, my car received it's first ticket, and I still have not received the license plates, therefore making it an ILLEGAL vehicle to drive. Not to mention, the brakes are bad and the check engine light has been on for over the past month!!!\n\nThe finance company had paid for the deal beginning on January. I spoke to Rolando, (who is the finance manager and the BIGGEST LIAR) around! I called Wednesday, was told they would cover the ticket and said that I should get a call on Thursday because that is when they receive their shipment of license plates.\n\nThursday comes around, no phone call and it is already 6pm. I'm frustrated at this point, so I give him a call. Supposedly, the plates are locked in someone's office and that person is gone for the day. MORE EXCUSES!!!!! He said they would give me a call Friday to let me know.\n\nFriday, i get a voicemail telling me my only option is to go to the DMV and get temp plates from them!!!!!! (My blood is BOILING)!!! Luckily, I have a friend that works with the secretary of state police and he ran my car's information for me!!! It turns out that they had put the wrong expiration date on my temp tag, and it was reading Dec 11' when it actually expired Feb 08 12' in the system. Also, the state had not received any info on my car, title, bill of sale, nada. All they knew was that the car was sold, when, where and who it was sold to.\n\nI just finished calling the dealership once again and confronted Rolando with his lies, which he declined to keep discussing over the phone because he could not complete his lies fast enough. He had the nerve to say that they were waiting for the deal to be funded and that they would send my info in on Tuesday and get the plates by Thursday!!!!!!!!! WHY THE HELL HAS HE BEEN LEADING ME ALONG FOR THE PAST FEW DAYS WITH HIS LIES!!!!!!!!!!!!!!! They knew they did not complete their end of their paperwork, but they don 't give a CRAP about their customers and the hell they put them through as long as they make the sale!!\n\nUnfortunately, I am pissed and call the finance company to find out what is going on when I realize it is not their fault at all!!! The dealership company just wanted to lay the blame with them, when they had already completed their end of the bargain and sent back the paperwork along with the payment for the vehicle in January!!!!\n

0
★☆☆☆☆

I was unfortunate enough to purchase a vehicle from them, and I have been paying the price ever since. I traded in my vehicle and bought a beetle from them in November. (They are very pushy when they want to make a sale, just like on the other reviews I have read.) I finished the deal, and was waiting for the finance company to give me my interview call and send me the statement coupons I needed to make a payment. They also make you fill out this ridiculous satisfaction survey before the deal is closed while they sit over your shoulder making sure you give them a good review. (This made me feel very uncomfortable and the person that coerced me to do this was Haz!) After I fill out this sheet, I get my paperwork 4 hours later and was able to leave with my new purchase.\n\nNeedless to say, I get a call from the dealership in December saying they lost my loan paperwork and have to redo the deal all over again, WTF!!!!! I had to go back around Christmas time, and go through the tedious measure of filling and signing papers all over again, Meanwhile I kept mentioning how my temp plates are expiring in December and I need new ones so I don't receive any tickets.\n\nThey give me the run around, tell me to call different people, act indifferent and rude and NOTHING gets accomplished. Here it is February, my car received it's first ticket, and I still have not received the license plates, therefore making it an ILLEGAL vehicle to drive. Not to mention, the brakes are bad and the check engine light has been on for over the past month!!!\n\nThe finance company had paid for the deal beginning on January. I spoke to Rolando, (who is the finance manager and the BIGGEST LIAR) around! I called Wednesday, was told they would cover the ticket and said that I should get a call on Thursday because that is when they receive their shipment of license plates.\n\nThursday comes around, no phone call and it is already 6pm. I'm frustrated at this point, so I give him a call. Supposedly, the plates are locked in someone's office and that person is gone for the day. MORE EXCUSES!!!!! He said they would give me a call Friday to let me know.\n\nFriday, i get a voicemail telling me my only option is to go to the DMV and get temp plates from them!!!!!! (My blood is BOILING)!!! Luckily, I have a friend that works with the secretary of state police and he ran my car's information for me!!! It turns out that they had put the wrong expiration date on my temp tag, and it was reading Dec 11' when it actually expired Feb 08 12' in the system. Also, the state had not received any info on my car, title, bill of sale, nada. All they knew was that the car was sold, when, where and who it was sold to.\n\nI just finished calling the dealership once again and confronted Rolando with his lies, which he declined to keep discussing over the phone because he could not complete his lies fast enough. He had the nerve to say that they were waiting for the deal to be funded and that they would send my info in on Tuesday and get the plates by Thursday!!!!!!!!! WHY THE HELL HAS HE BEEN LEADING ME ALONG FOR THE PAST FEW DAYS WITH HIS LIES!!!!!!!!!!!!!!! They knew they did not complete their end of their paperwork, but they don 't give a CRAP about their customers and the hell they put them through as long as they make the sale!!\n\nUnfortunately, I am pissed and call the finance company to find out what is going on when I realize it is not their fault at all!!! The dealership company just wanted to lay the blame with them, when they had already completed their end of the bargain and sent back the paperwork along with the payment for the vehicle in January!!!!\n

.

I had several problems with my 2006 Malibu. I had a bad clunk noise from the steering, a loud roaring noise when I drove and the steering wheel was acting funny like it had a mind of it's own. I though this was going to cost me a lot of money from what I had read on line the problem I had are common on the Malibu. I just moved to the area about two months ago from a small town in Indiana. I had no idea where to go so I just looked on line and they were the closest. They told me I would have to pay an inspection fee and then they would call me and let me know what I needed. I waited with baited breath. I got a call from the service rep I think his name was Jesse. He told me what I needed to fix the car then he told me he had some good news for me. He had gone to his manager because this was my first visit and he looked at my history with General Motors and saw that tweo of the items I needed repaired were repaired under warranty back when the car was very new. So even though my car was out of warranty now they would be able to cover them as well as the other item and all I had to pay was $200.00 deductable or copay or something like that. I was thrilled. They just made a customer that will not go anywhere else. Thank you Jesse sorry if I got the name wrong.

2
★★★★★

I had several problems with my 2006 Malibu. I had a bad clunk noise from the steering, a loud roaring noise when I drove and the steering wheel was acting funny like it had a mind of it's own. I though this was going to cost me a lot of money from what I had read on line the problem I had are common on the Malibu. I just moved to the area about two months ago from a small town in Indiana. I had no idea where to go so I just looked on line and they were the closest. They told me I would have to pay an inspection fee and then they would call me and let me know what I needed. I waited with baited breath. I got a call from the service rep I think his name was Jesse. He told me what I needed to fix the car then he told me he had some good news for me. He had gone to his manager because this was my first visit and he looked at my history with General Motors and saw that tweo of the items I needed repaired were repaired under warranty back when the car was very new. So even though my car was out of warranty now they would be able to cover them as well as the other item and all I had to pay was $200.00 deductable or copay or something like that. I was thrilled. They just made a customer that will not go anywhere else. Thank you Jesse sorry if I got the name wrong.

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Can I give this place 0 stars? They tried to charge me more than I've ever paid to get my car fixed for just a ""tune up,"" and then they tried to talk me into paying an additional $1000 to $3000 to get my car fixed (the most I've ever paid to get that car fixed, including parts, was $250-300--it's not an expensive car with foreign parts). They also tried to get me to replace entire parts that another Chevy dealer told me were simply put on wrong and did not need to be replaced. On top of all that, they basically admitted that they didn't tell me up front what the cost was going to be for the original service I requested and planned on jacking up the costs later. Do yourself a favor and go somewhere else.

0
★☆☆☆☆

Can I give this place 0 stars? They tried to charge me more than I've ever paid to get my car fixed for just a ""tune up,"" and then they tried to talk me into paying an additional $1000 to $3000 to get my car fixed (the most I've ever paid to get that car fixed, including parts, was $250-300--it's not an expensive car with foreign parts). They also tried to get me to replace entire parts that another Chevy dealer told me were simply put on wrong and did not need to be replaced. On top of all that, they basically admitted that they didn't tell me up front what the cost was going to be for the original service I requested and planned on jacking up the costs later. Do yourself a favor and go somewhere else.

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Excellent service.. efficient and friendly staff members. Mike Ammer is a wonderful and has helped me numerous times with my car. He's reliable, prompt, and always follows through with his promises. I wouldn't take my car anywhere else.

2
★★★★★

Excellent service.. efficient and friendly staff members. Mike Ammer is a wonderful and has helped me numerous times with my car. He's reliable, prompt, and always follows through with his promises. I wouldn't take my car anywhere else.

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They put on a great show on the phone but they do it just to get you in the door. Once your there, from the start they want you to do all the paperwork without even asking you what are your needs. Good luck if you fall for it like I did. I had a trade in worth at least $16,000 which I verified through 4 different web sites. JC the manager offered me only $12,000 even after I told him I was a savy customer. He insulted my inteligence and thought I would take it cause I'm a woman! Save your self your time and energy. Do not go there.

0
★☆☆☆☆

They put on a great show on the phone but they do it just to get you in the door. Once your there, from the start they want you to do all the paperwork without even asking you what are your needs. Good luck if you fall for it like I did. I had a trade in worth at least $16,000 which I verified through 4 different web sites. JC the manager offered me only $12,000 even after I told him I was a savy customer. He insulted my inteligence and thought I would take it cause I'm a woman! Save your self your time and energy. Do not go there.

Pros: The only choice in the city.

Cons: They treat you nice to only make you feel confortable.

 

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