Houston Diamond Outlet

★★★★★
  • 6222 Richmond Ave Ste 255

    Houston, TX 77057

    Map & Directions
  • 713-784-7464

About Houston Diamond Outlet

Categories
  • Jewelry & Watch Stores
Hours
Monday: 10:30 AM - 05:00 PM
Tuesday: 10:30 AM - 05:00 PM
Wednesday: 10:30 AM - 05:00 PM
Thursday: Closed
Friday: 10:30 AM - 05:00 PM
Saturday: Closed
Sunday: Closed

Shopping

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Best prices and customer service in town! Enough said!

5
★★★★★

Best prices and customer service in town! Enough said!

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I was looking for a particular style of engagement ring and while other jewelers tried to sell me something else or talk me out of my style ring, Jay patiently listened to my story, looked at the photos I brought with me and took me through their entire vintage selection. When I hesitated with about 5 different types, we looked at some more.

It was refreshing to go from a place that tried to sell you on a PARTICULAR style or type of ring and have someone look through everything with you. It was obvious he cared for the jewelry he had in the store, and in the end, I picked a beautiful ring. I was conversing with a jewelry expert who was looking out for ME and my (hopefully) future fiancee, not someone who wanted to sell a piece of jewelry to someone.

Jay had my ring ready to go at the time of pickup and gave me detailed insight into my selection.

I will be going back to Houston Diamond Outlet to select a wedding band - fingers crossed.

5
★★★★★

I was looking for a particular style of engagement ring and while other jewelers tried to sell me something else or talk me out of my style ring, Jay patiently listened to my story, looked at the photos I brought with me and took me through their entire vintage selection. When I hesitated with about 5 different types, we looked at some more.

It was refreshing to go from a place that tried to sell you on a PARTICULAR style or type of ring and have someone look through everything with you. It was obvious he cared for the jewelry he had in the store, and in the end, I picked a beautiful ring. I was conversing with a jewelry expert who was looking out for ME and my (hopefully) future fiancee, not someone who wanted to sell a piece of jewelry to someone.

Jay had my ring ready to go at the time of pickup and gave me detailed insight into my selection.

I will be going back to Houston Diamond Outlet to select a wedding band - fingers crossed.

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1 out of 1 people found this review helpful.

.

I have been wearing my rings now for over four months and each time I look down, I smile on how happy the design and workmanship makes me feel. Your company definitely has the gift of creativity and patience. I truly appreciated the non-pushy environment and non-opinionated suggestions. You truly allowed me to be the person to make the choices and didn't make me feel obligated if it turned out I didn't like my first wax. Thank you again for such a beautiful ring design and your patient attitude. It was worth it! Thank you, thank you, thank you!

5
★★★★★

I have been wearing my rings now for over four months and each time I look down, I smile on how happy the design and workmanship makes me feel. Your company definitely has the gift of creativity and patience. I truly appreciated the non-pushy environment and non-opinionated suggestions. You truly allowed me to be the person to make the choices and didn't make me feel obligated if it turned out I didn't like my first wax. Thank you again for such a beautiful ring design and your patient attitude. It was worth it! Thank you, thank you, thank you!

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1 out of 1 people found this review helpful.

.

If you're reading this, then you can stop searching for your next jeweler. You found him right here!

Neil @ Neil Dahl Jewelers is the finest jewelry purveyor in the bay area, and just one of the nicest guys you'll ever meet.

We were in the market for an engagement ring, and a friend suggested checking out Neil Dahl. He had his wedding rings custom made, and they were amazing. So, when we wanted a custom engagement ring, we shopped around, but ended up choosing Neil because of the quality of his product, attention to every little detail, and his exceptional customer service.

We were novices in the precious gem market, so Neil gave us a crash-course in buying diamonds and sapphires. He gave us more information than the 3 other dealers we saw previously, combined!

Then he set out to source us the PERFECT gem for our ring, scouring 2-3 jewelry shows and calling various dealers in his network. He wouldn't rest until we had exactly what we wanted.

Finally, his speed and precision on the final product couldn't be beat. We had the ring in our hands in record time, and it was gorgeous.

You'd think all this personal service and high-quality merchandise would cost a fortune, but in fact, it was the exact opposite. The price was incredibly reasonable for a custom ring with exactly the measurements, design and gem we selected.

I can't say enough good things about Neil, the process and the final product. He's simply one of the best businessmen in the bay area, and a class-act.
Veronika and Josh
Louisiana

5
★★★★★

If you're reading this, then you can stop searching for your next jeweler. You found him right here!

Neil @ Neil Dahl Jewelers is the finest jewelry purveyor in the bay area, and just one of the nicest guys you'll ever meet.

We were in the market for an engagement ring, and a friend suggested checking out Neil Dahl. He had his wedding rings custom made, and they were amazing. So, when we wanted a custom engagement ring, we shopped around, but ended up choosing Neil because of the quality of his product, attention to every little detail, and his exceptional customer service.

We were novices in the precious gem market, so Neil gave us a crash-course in buying diamonds and sapphires. He gave us more information than the 3 other dealers we saw previously, combined!

Then he set out to source us the PERFECT gem for our ring, scouring 2-3 jewelry shows and calling various dealers in his network. He wouldn't rest until we had exactly what we wanted.

Finally, his speed and precision on the final product couldn't be beat. We had the ring in our hands in record time, and it was gorgeous.

You'd think all this personal service and high-quality merchandise would cost a fortune, but in fact, it was the exact opposite. The price was incredibly reasonable for a custom ring with exactly the measurements, design and gem we selected.

I can't say enough good things about Neil, the process and the final product. He's simply one of the best businessmen in the bay area, and a class-act.
Veronika and Josh
Louisiana

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1 out of 1 people found this review helpful.

.

My fiance and I have been looking for the perfect Diamond Engagement Ring, perfectly priced too! After months of shopping on-line and going to multiple Jewelers, we landed at the Houston Diamond Outlet! Super excited, because we scheduled our appointment and went in the next day...Much to our surpirse, they were so ready to answer our questions, and ended up showing us the perfect ring! Jay and his wife are truly professional jewelers...they know their diamonds Check it out, all my girlfriends are now hoping that by Christmas, their fiances have made it to Houston diamond Outlet!!!

5
★★★★★

My fiance and I have been looking for the perfect Diamond Engagement Ring, perfectly priced too! After months of shopping on-line and going to multiple Jewelers, we landed at the Houston Diamond Outlet! Super excited, because we scheduled our appointment and went in the next day...Much to our surpirse, they were so ready to answer our questions, and ended up showing us the perfect ring! Jay and his wife are truly professional jewelers...they know their diamonds Check it out, all my girlfriends are now hoping that by Christmas, their fiances have made it to Houston diamond Outlet!!!

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1 out of 1 people found this review helpful.

.

I recently bought a diamond engagement ring from you and want to say Thank you for all the great service and the patience you showed me during this difficult decision. I??ve never had such a great experience shopping for jewelry as I did with you. My mom has bought from you and she assured me that I would get great service, prices, and quality jewelry. I did get all of that, Again thanks for all you help and patience.

5
★★★★★

I recently bought a diamond engagement ring from you and want to say Thank you for all the great service and the patience you showed me during this difficult decision. I??ve never had such a great experience shopping for jewelry as I did with you. My mom has bought from you and she assured me that I would get great service, prices, and quality jewelry. I did get all of that, Again thanks for all you help and patience.

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1 out of 1 people found this review helpful.

.

Best prices in Houston..The best part of it all is that I actually ended up spending less than what I had originally planned. From now on, we will not deal with any other jewelers! We are very pleased with Houston Diamond Outlet and highly recommend it to anyone who is thinking about making a diamond purchase!

5
★★★★★

Best prices in Houston..The best part of it all is that I actually ended up spending less than what I had originally planned. From now on, we will not deal with any other jewelers! We are very pleased with Houston Diamond Outlet and highly recommend it to anyone who is thinking about making a diamond purchase!

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Would gladly purchase from Houston diamond outlet again or recommend it to someone else.
Jay worked intensely and closely with me through the process of custom designing my fiance's engagement ring. Not only did he deliver on a tight schedule, but also helped me create a one of a kind ring that we could not possibly be happier with.

5
★★★★★

Would gladly purchase from Houston diamond outlet again or recommend it to someone else.
Jay worked intensely and closely with me through the process of custom designing my fiance's engagement ring. Not only did he deliver on a tight schedule, but also helped me create a one of a kind ring that we could not possibly be happier with.

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1 out of 1 people found this review helpful.

.

Buying a diamond blind has its risks though it enabled me to pay much less than the price any local retailer would ask for. I viewed several diamonds from different stores and when I decided which stone to buy I just turned to Houston Diamond Outlet, Jay was honest when describing their diamonds and eventually sent me a great stone, along with it's GIA certificate.

5
★★★★★

Buying a diamond blind has its risks though it enabled me to pay much less than the price any local retailer would ask for. I viewed several diamonds from different stores and when I decided which stone to buy I just turned to Houston Diamond Outlet, Jay was honest when describing their diamonds and eventually sent me a great stone, along with it's GIA certificate.

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I was impressed by the large selection of beautiful, high quality, A Cut Above Hearts & Arrows diamonds and by the incredible value.
Would gladly purchase from Houston diamond outlet again or recommend it to someone else.

5
★★★★★

I was impressed by the large selection of beautiful, high quality, A Cut Above Hearts & Arrows diamonds and by the incredible value.
Would gladly purchase from Houston diamond outlet again or recommend it to someone else.

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Wonderful service! Treated us special, even though we weren't spending a fortune :-) Thank you Houston Diamond outlet.

5
★★★★★

Wonderful service! Treated us special, even though we weren't spending a fortune :-) Thank you Houston Diamond outlet.

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.

I was pretty much fed up with most jewelers in Houston, but I am happy that I found Houston Diamond Outlet. They made the process very easy and smooth. They listened to my needs and wants and created a beautiful piece of jewelry for me. They are located very close to the Galleria and they have plenty of parking. I made an appointment by phone and they were able to see me the same day, even though they were busy that day. Sweet and professional. Nice selection!

5
★★★★★

I was pretty much fed up with most jewelers in Houston, but I am happy that I found Houston Diamond Outlet. They made the process very easy and smooth. They listened to my needs and wants and created a beautiful piece of jewelry for me. They are located very close to the Galleria and they have plenty of parking. I made an appointment by phone and they were able to see me the same day, even though they were busy that day. Sweet and professional. Nice selection!

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My fiance had my ring made here to try and save money. The original ring I wanted had a flower on the side filled with white gold. My fiance brought the ring into the store so they could see exactly what we were looking for. They took one picture of the ring, and did not write down any details about the ring. The ring I got was missing important details that the original ring contained. For instance, the flower on the side was left empty. It looks like they left it empty because they knew it would cut the cost of the ring. Also, there is a diamond located on the side of the ring, but every time I barely hit the ring it would jab into my finger causing my finger to scab. When I took the ring back to see how they would fix the problem I first spoke to Jay. He hesitantly suggested that they remake the ring (cost free I am not sure), but as soon as he went to the back room to find my paper work (which he should have already had prepared and ready since I made an appointment), Maggy stepped in with an instant attitude. Her solution to the ring stabbing my finger? "Just don't hit the ring" Yeah this makes since because before I was intentionally hitting the ring because I love scabs on my finger. She also went on to practically accuse me of lying. Her second solution was to scrape the diamonds off! I don't know about you but the words "scrape" and "engagement ring" do not sound good together. And as for the missing gold on the side of the flower she stated that it was not their fault that the ring did not come out right because the picture they took of the original ring did not show the side of the ring accurately. If they were truly concerned with my satisfaction they would have paid more attention to the detail of the original ring to ensure that they made the second ring as close to the original as possible. I also needed to get my ring sized which she said would be a $60 charge. I had my ring sized once and I knew that they offered two free resizes. I asked her about why she was charging me and she said they only offer two free resizes, and after I told her I only had my ring sized once she said that when they made the ring they had to size it then so I had no more free resizes. Throughout our entire conversation/argument she consistently called me pet names like "hunny" and "sweetie" and she kept raising her voice. I finally told her she needed to check her attitude and to be more respectful to me. And I told her to stop helping me and get me the other gentlemen. She walked away and went to the back screaming at Jay saying things like "she is being ridiculous" and "she thinks we need to make her another ring for free so go set her straight." After Jay approached me and said it was not his responsibility to fix the ring I was so pissed off I just took my ring and left because I knew it would just go even more downhill from there. These people make you feel important and act like they care about your needs when they are taking your money, but after that you can forget about any kind of customer service. I have never been treated with so much disrespect in my life, and these are the most unprofessional people I have ever met. My advice to anyone wanting a ring from there would be to keep in mind that there are no returns or exchanges so the ring you get is what you are stuck with for life, and I would save yourself the grief of dealing with these thieves and go to a real jewelry store such as Jareds, Kays, etc. The word "Outlet" speaks for itself and this outlet store reiterates the phrase "you get what you pay for."

1
★☆☆☆☆

My fiance had my ring made here to try and save money. The original ring I wanted had a flower on the side filled with white gold. My fiance brought the ring into the store so they could see exactly what we were looking for. They took one picture of the ring, and did not write down any details about the ring. The ring I got was missing important details that the original ring contained. For instance, the flower on the side was left empty. It looks like they left it empty because they knew it would cut the cost of the ring. Also, there is a diamond located on the side of the ring, but every time I barely hit the ring it would jab into my finger causing my finger to scab. When I took the ring back to see how they would fix the problem I first spoke to Jay. He hesitantly suggested that they remake the ring (cost free I am not sure), but as soon as he went to the back room to find my paper work (which he should have already had prepared and ready since I made an appointment), Maggy stepped in with an instant attitude. Her solution to the ring stabbing my finger? "Just don't hit the ring" Yeah this makes since because before I was intentionally hitting the ring because I love scabs on my finger. She also went on to practically accuse me of lying. Her second solution was to scrape the diamonds off! I don't know about you but the words "scrape" and "engagement ring" do not sound good together. And as for the missing gold on the side of the flower she stated that it was not their fault that the ring did not come out right because the picture they took of the original ring did not show the side of the ring accurately. If they were truly concerned with my satisfaction they would have paid more attention to the detail of the original ring to ensure that they made the second ring as close to the original as possible. I also needed to get my ring sized which she said would be a $60 charge. I had my ring sized once and I knew that they offered two free resizes. I asked her about why she was charging me and she said they only offer two free resizes, and after I told her I only had my ring sized once she said that when they made the ring they had to size it then so I had no more free resizes. Throughout our entire conversation/argument she consistently called me pet names like "hunny" and "sweetie" and she kept raising her voice. I finally told her she needed to check her attitude and to be more respectful to me. And I told her to stop helping me and get me the other gentlemen. She walked away and went to the back screaming at Jay saying things like "she is being ridiculous" and "she thinks we need to make her another ring for free so go set her straight." After Jay approached me and said it was not his responsibility to fix the ring I was so pissed off I just took my ring and left because I knew it would just go even more downhill from there. These people make you feel important and act like they care about your needs when they are taking your money, but after that you can forget about any kind of customer service. I have never been treated with so much disrespect in my life, and these are the most unprofessional people I have ever met. My advice to anyone wanting a ring from there would be to keep in mind that there are no returns or exchanges so the ring you get is what you are stuck with for life, and I would save yourself the grief of dealing with these thieves and go to a real jewelry store such as Jareds, Kays, etc. The word "Outlet" speaks for itself and this outlet store reiterates the phrase "you get what you pay for."

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0 out of 1 people found this review helpful.

.

My best friend recommended Houston Diamond Outlet to me. We went there to look at their engagement rings with my fiancee and we fell in love with a beautiful antique style princess cut diamond ring. They have really good prices and they gave us professional advice.

5
★★★★★

My best friend recommended Houston Diamond Outlet to me. We went there to look at their engagement rings with my fiancee and we fell in love with a beautiful antique style princess cut diamond ring. They have really good prices and they gave us professional advice.

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i bought my wife a diamond ring for our anniversary. our experience with houston diamond outlet was great! the staff are diamond experts and take care of your ring even after the purchase. great prices!

5
★★★★★

i bought my wife a diamond ring for our anniversary. our experience with houston diamond outlet was great! the staff are diamond experts and take care of your ring even after the purchase. great prices!

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The engagement ring my fiance bought from the Houston Diamond Outlet is beautiful. However, I have had such a negative experience with the staff at this location, that it is almost not worth it. The ring was sized too big and the diamond never rests on the top of my finger. When my fiance and I called to get information about resizing it, the owners did not return our calls, were constantly busy with other costumers, claimed they lost our paperwork, then ultimately accused us of harrassing them, after quoting us four to five days to resize the ring. The saleswoman compared the situation to my teaching job, saying "you are acting like a parent of a student in your class.. parents think every child is the most important and the smartest child that class.. you are not our priority, and it is the holiday season, you and your fiance need to stop calling."

Then, THREE WEEKS after my fiance put the ring on my finger, a pave stone from the band fell out and left a gaping yellow hole where the diamond should be! Naturally, I was extremely upset and frustrated, and when I brought the ring into the owner, he plainly stated that this was my fault and he did not "have to" fix it. He and I got so worked up, the woman needed to step in. She continued to embarrass me, upset me, and tell me to my face that I need to stop acting like I am the "most important customer". I would urge to anyone reading this NOT to buy a piece of jewelry from this store. They are able to make you feel like the most important customer the day that you buy it, but if something is to go wrong after the cash is checked, they make it clear that it is not their responsiblity, and I assure you they will make you feel insignificant and frustrated.

1
★☆☆☆☆

The engagement ring my fiance bought from the Houston Diamond Outlet is beautiful. However, I have had such a negative experience with the staff at this location, that it is almost not worth it. The ring was sized too big and the diamond never rests on the top of my finger. When my fiance and I called to get information about resizing it, the owners did not return our calls, were constantly busy with other costumers, claimed they lost our paperwork, then ultimately accused us of harrassing them, after quoting us four to five days to resize the ring. The saleswoman compared the situation to my teaching job, saying "you are acting like a parent of a student in your class.. parents think every child is the most important and the smartest child that class.. you are not our priority, and it is the holiday season, you and your fiance need to stop calling."

Then, THREE WEEKS after my fiance put the ring on my finger, a pave stone from the band fell out and left a gaping yellow hole where the diamond should be! Naturally, I was extremely upset and frustrated, and when I brought the ring into the owner, he plainly stated that this was my fault and he did not "have to" fix it. He and I got so worked up, the woman needed to step in. She continued to embarrass me, upset me, and tell me to my face that I need to stop acting like I am the "most important customer". I would urge to anyone reading this NOT to buy a piece of jewelry from this store. They are able to make you feel like the most important customer the day that you buy it, but if something is to go wrong after the cash is checked, they make it clear that it is not their responsiblity, and I assure you they will make you feel insignificant and frustrated.

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I was referred to Houston Diamond Outlet by a friend who says they are the best. After choosing my ring I have to agree! They have a very large engagement ring selection and they are definately professionals when it comes to diamonds. They helped my choose the diamond and ring of my dreams! My fiance was delighted because it was about half the price of what I saw at another jewelry store.

5
★★★★★

I was referred to Houston Diamond Outlet by a friend who says they are the best. After choosing my ring I have to agree! They have a very large engagement ring selection and they are definately professionals when it comes to diamonds. They helped my choose the diamond and ring of my dreams! My fiance was delighted because it was about half the price of what I saw at another jewelry store.

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I really shopped all over and could not find a nice ring reasonably priced. I found Houston Diamond Outlet and they had by FAR the largest selection of engagement rings I have ever seen. The only problem I had was deciding on only one! They gave me very professional advice and were very knowledgeable. I highly recommend Houston Diamond Outlet!!!!??

5
★★★★★

I really shopped all over and could not find a nice ring reasonably priced. I found Houston Diamond Outlet and they had by FAR the largest selection of engagement rings I have ever seen. The only problem I had was deciding on only one! They gave me very professional advice and were very knowledgeable. I highly recommend Houston Diamond Outlet!!!!??

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