375 Harvard St
Cambridge, MA 02138
617-475-3034
AWFUL!!! These guys are the worst. The locksmith (named RAY FIRESTONE) was late by 2.5h, he took advantage of the fact that we were trying to soothe a hungry, cold 1mo old baby to overcharge us ($1000 for 4 locks), he had us pay cash (I found out later that he kept the amount paid hidden from his bosses), he put the equivalent of flimsy bathroom knobs on our front and back doors (unsafe), the knobs were actually used not new, and he took forever because he kept talking (he was trying to sell us his girlfriend??s artwork and asking us all sorts of personal questions)!! We were desperate to finish up and take care of our screaming baby, so we didn't realize what a crap job he did until the next morning. When I called to complain, the company was extremely rude to me and threatened me. So I called Ray, and when he thought that I was going to report how much he charged us to his bosses, he offered to come fix the knobs. He initially tried to convince us that we should pay for his time and for the new knobs, but in the end, after we said we would call his bosses, he did the exchange without charging us (even though he kept angling for a tip). When he came the second time, he couldn??t even figure out how to install the new knobs??I had to look at it and explain it to him and ended up helping him to do it. It took forever, and the work was just adequate. These guys are cheats all around. AVOID!!!!
1AWFUL!!! These guys are the worst. The locksmith (named RAY FIRESTONE) was late by 2.5h, he took advantage of the fact that we were trying to soothe a hungry, cold 1mo old baby to overcharge us ($1000 for 4 locks), he had us pay cash (I found out later that he kept the amount paid hidden from his bosses), he put the equivalent of flimsy bathroom knobs on our front and back doors (unsafe), the knobs were actually used not new, and he took forever because he kept talking (he was trying to sell us his girlfriend??s artwork and asking us all sorts of personal questions)!! We were desperate to finish up and take care of our screaming baby, so we didn't realize what a crap job he did until the next morning. When I called to complain, the company was extremely rude to me and threatened me. So I called Ray, and when he thought that I was going to report how much he charged us to his bosses, he offered to come fix the knobs. He initially tried to convince us that we should pay for his time and for the new knobs, but in the end, after we said we would call his bosses, he did the exchange without charging us (even though he kept angling for a tip). When he came the second time, he couldn??t even figure out how to install the new knobs??I had to look at it and explain it to him and ended up helping him to do it. It took forever, and the work was just adequate. These guys are cheats all around. AVOID!!!!
They do their service as any locksmith, but overcharge for everything. If you do not want any bad surprise ($$$$$) stay away.
1Stay away. Worst company ever. They arrived at my place fast (within 30 min) but completely overcharged for the service. I feel embarrassed that I even payed for it. The guy charged $150 for a rim cylinder (which I later easily found online for $25 (!!!!!!!!). They also charged OVER $150 for labor, which makes for almost $300 per hour (yeah, it took the guy only 30 min to do it). Anyways, I can go on and on. Please don't use this company. They don't deserve it, and neither do you.
DO NOT USE THIS COMPANY
PS: I have the strongest suspicion that all these positive reviews here are from friends of folks "working" in this company.
1Stay away. Worst company ever. They arrived at my place fast (within 30 min) but completely overcharged for the service. I feel embarrassed that I even payed for it. The guy charged $150 for a rim cylinder (which I later easily found online for $25 (!!!!!!!!). They also charged OVER $150 for labor, which makes for almost $300 per hour (yeah, it took the guy only 30 min to do it). Anyways, I can go on and on. Please don't use this company. They don't deserve it, and neither do you.
DO NOT USE THIS COMPANY
PS: I have the strongest suspicion that all these positive reviews here are from friends of folks "working" in this company.
DO NOT USE THIS SERVICE. They are so over the top overpriced that it will feel like you are being extorted. They charged $65 (!) for the visit, then $150 for 30 min labor (!!), then $180 for a replacement part for a total of over $400 after tax. PLUS the guy demanded payment in cash. It was ridiculous. Simple advice: DO NOT USE THIS SERVICE. DO NOT USE THIS SERVICE. DO NOT USE THIS SERVICE. It is that BAD.
1DO NOT USE THIS SERVICE. They are so over the top overpriced that it will feel like you are being extorted. They charged $65 (!) for the visit, then $150 for 30 min labor (!!), then $180 for a replacement part for a total of over $400 after tax. PLUS the guy demanded payment in cash. It was ridiculous. Simple advice: DO NOT USE THIS SERVICE. DO NOT USE THIS SERVICE. DO NOT USE THIS SERVICE. It is that BAD.
1 out of 1 people found this review helpful.
Thank you, Cambridge Locks Men, for sending someone out to me. You guys did a very good job and I was very happy about the service and the pricing. Very pleased.
5Refused to quote price on phone. Arrived 1 hour late. Threatened to call cops if "service fee" of $60 not paid, despite no service having been rendered and services no longer being wanted due to absurd price quoted after they arrived. Check Better Business Bureau rating of "F." Note that a majority of the 4 and 5 star reviews here are from one-off reviewers with a location of San Fransisco. I wonder how often the Cambridge locks men take trips to the West Coast?
1Refused to quote price on phone. Arrived 1 hour late. Threatened to call cops if "service fee" of $60 not paid, despite no service having been rendered and services no longer being wanted due to absurd price quoted after they arrived. Check Better Business Bureau rating of "F." Note that a majority of the 4 and 5 star reviews here are from one-off reviewers with a location of San Fransisco. I wonder how often the Cambridge locks men take trips to the West Coast?
1 out of 1 people found this review helpful.
Thanks for the excellent customer service! You guys are the best, you came right away to help me open my car and you get my keys out.!
5Thank you for helping me and my daughter get our front door open. We would of been stuck outside for who knows how long. You saved us, thanks!
4Thank you Cambridge locks men for really being there for me yesterday and making me a new car key, You guys saved me money and time.
4Thank goodness this is a 24/hr locksmith service, Late this morning i locked my keys in my car and had no one to help or pick me up so thank you guys.
4Last week I had got my car stolen by my ex. I was so frustrated i ended up calling this locksmith servicfe and had them re-key my ignitions and all four locks. Thank you guys so much
5This locksmith is freaky fast, i was so shocked on the nice guy they sent to my home. he was great..
5This locksmith service is really great, they have top employees and the best prices in town.!!!!!!!!
5thsi is a really cool service. They are always on time and being lots of lock choices with them for their customers to look at.
4I needed my cash box opened at work, because my boss forgot to leave the key with us. I called Cambridge Locks Men and they gave me a great price to open it. They did a great job.
5This locksmith is fast and reliable, i recommend them to the whole city they are GREAT AND RELIABLE.
5I needed service at 4 in the morning but all the other locksmiths were closed. I had almost given up when I found these guys on google- They are open 24/7!!! It was such a relief.
5I own an office building and needed to re-key all the locks after we had a break-in. Cambridge Locks Men finished the job in one day and I couldn't be happier!
5Wow! They know so much about locks and keys! I had ten different locks changed on my apartment building and they all work wonderfully.
5I needed a safe installed in my business and knew Cambridge Locks Men were perfect for the job, because the offered the best price and could come out right away.
5I forgot the combination for my safe and I really needed to open it to get the information inside!! This locksmith was wonderful and gave me a cheap price!
5Cambridge locks men did a wonderful job on my cash box- I needed it opened and a new key and they did it for a great price!
5I was looking for a great locksmith and I'm glad I called Cambridge Locks Men! What a great bunch of guys! They have a wonderful business set up and are making many customers like me happy!
5This company not only provides you with the best service, but also the best products and prices around! They are great!
5I locked my keys in my safe at work and Cambridge Locks Men were able to open it in less than half an hour- they were very fast and efficient! Thank you!
5I was moving my stuff to my new apartment and I lost the keys to the moving truck. Cambridge Locks Men were able to gie me a new key and a spare for a very reasonable price. I would recommend them for any lock service you are looking for.
5I was moving my stuff to my new apartment and I lost the keys to the moving truck. Cambridge Locks Men were able to gie me a new key and a spare for a very reasonable price. I would recommend them for any lock service you are looking for.
0 out of 1 people found this review helpful.
I own an apartment building and the front security entance broke. I called around to see who could come right away and Cambridge Locks men sent someone over right away. It was nice to get it done right away.
5AMAZING!!!!! Cambridge locksmith is really that great, they are fast and have the best locks in town.
5My garage has been stuck for 2weeks finally I called a locksmith to come and help me out with it. I wasnt trying to pay alot for something I could do myself I just never had anytime. I called canbridge locks and they gave me a great price and was available when I had time.
5My garage has been stuck for 2weeks finally I called a locksmith to come and help me out with it. I wasnt trying to pay alot for something I could do myself I just never had anytime. I called canbridge locks and they gave me a great price and was available when I had time.
0 out of 1 people found this review helpful.
Im so so happy I called this locksmith. This was my 1st time ever using a locksmith and is was great. I had the best experience with this locksmith he was nice and the price was right.
5I agree I recommend this locksmith to anyone looking for great service for the right price. Call Cambridge Locks men for fast and great service
5I will definitly use this Locksmith again. I called them this morning and it only took them 15minutes. WOW superb
5Top of the line Locksmith. I called them last night at 1:30 to have them rechange my Front and Back door locks. It only took them 20 Mins to get to my house and another 25 to do the locks. It was great and quick service, Thanks
5Top of the line Locksmith. I called them last night at 1:30 to have them rechange my Front and Back door locks. It only took them 20 Mins to get to my house and another 25 to do the locks. It was great and quick service, Thanks
0 out of 1 people found this review helpful.