Barnes & Noble Booksellers

★★★★☆
  • 150 Swedesford Rd

    Devon, PA 19333

    Map & Directions
  • 610-695-6600

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Barnes & Noble Booksellers

1991 Sproul Rd Broomall, PA

3.5 2
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I have enjoyed my visits to Barnes and Noble over a period of many years. Whether I need to run in and out with a specific purchase or sit and work in the cafe, I find this store to be a very positive environment. The booksellers have been consistently gracious and helpful, many going more than the extra mile. If I have made a mistake on a book or been given a gift I already have, they will take back my book and give me either a cash refund or store credit (both of which generally play out the same for me; I buy another book). I find their coffee and snacks to be strong and good. I wish the cafe had a little more distinguished atmosphere, perhaps a divider or something to give it its own identity while still being part of the store. They also could add a loungelike area to the first floor (maybe as part of the cafe?) and I believe this would draw more people. However, their magazines are always updated on time, they have a great diversity of books (including travel books) on foreign countries, and their displays of recent releases are inviting but not intrusive. An area for improvement would be to contract with some of the smaller publishing companies and less known publications, in order to include an even broader base of reading material.

4
★★★★☆

I have enjoyed my visits to Barnes and Noble over a period of many years. Whether I need to run in and out with a specific purchase or sit and work in the cafe, I find this store to be a very positive environment. The booksellers have been consistently gracious and helpful, many going more than the extra mile. If I have made a mistake on a book or been given a gift I already have, they will take back my book and give me either a cash refund or store credit (both of which generally play out the same for me; I buy another book). I find their coffee and snacks to be strong and good. I wish the cafe had a little more distinguished atmosphere, perhaps a divider or something to give it its own identity while still being part of the store. They also could add a loungelike area to the first floor (maybe as part of the cafe?) and I believe this would draw more people. However, their magazines are always updated on time, they have a great diversity of books (including travel books) on foreign countries, and their displays of recent releases are inviting but not intrusive. An area for improvement would be to contract with some of the smaller publishing companies and less known publications, in order to include an even broader base of reading material.

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B&N on average is a decent bookseller. One thing that bugs me is their lack of understanding regarding customers wanting to look up titles themselves. It can't be done, which is why I go to Borders more often. Also, this one has a Starbucks inside, and I've yet to get a decent cup of chai tea that doesn't taste like plain boiled milk. If you want a good cup of chai, head down Rte. 252 to the Starbucks next to the Paoli station on Rte. 30. It's well worth it.

PROS: Books, music selections
CONS: Starbucks, lack of customer-searchable database.

3
★★★☆☆

B&N on average is a decent bookseller. One thing that bugs me is their lack of understanding regarding customers wanting to look up titles themselves. It can't be done, which is why I go to Borders more often. Also, this one has a Starbucks inside, and I've yet to get a decent cup of chai tea that doesn't taste like plain boiled milk. If you want a good cup of chai, head down Rte. 252 to the Starbucks next to the Paoli station on Rte. 30. It's well worth it.

PROS: Books, music selections
CONS: Starbucks, lack of customer-searchable database.

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