Via Appliance Repair

★★★★★
Expect to see one of our well-dressed, good-looking technicians in your home soon! :)
  • 2124 Baldwin Ave

    Crofton, MD 21114

    Map & Directions
  • 410-451-4104

About Via Appliance Repair

Categories
  • Appliance Repair
Details
  • Samsung
  • Whirlpool
  • Washer & Dryer Repair
  • Microwave Repair
  • Microwaves
Hours
M-F 8am-7pm, Sa-Su Closed
Phones
  • Fax (410-451-4106)
Year Established
  • 2007
Keywords
  • Appliance Repair
  • Appliance Service
  • Stoves
  • Ranges
  • Down Drafts
  • Dishwashers
  • Refrigerators
  • Freezers
  • Ice makers
  • Microwaves including over the range microwaves
  • Garbage Disposals
  • Compactors
  • Washers
  • Dryer
  • Wine coolers
  • Coffee makers
  • Heating & A/C
  • Annual Maintenance
  • Dryer vent cleaning
  • Condenser
  • Coil cleaning
  • Drain pump clean outs
  • Ovens including double wall ovens
  • Stoves
  • Ranges
  • Down Drafts
  • Dishwashers
  • Refrigerators
  • Freezers
  • Ice makers
  • Garbage Disposals
  • Compactors
  • Washers
  • Dryer
  • Wine coolers
  • Coffee makers
  • Heating & A/C
  • Annual Maintenance
  • Dryer vent cleaning
  • Condenser
  • Coil cleaning
  • Drain pump clean outs
Products
  • Dryer parts
  • Electric Stoves
  • Electrical Appliances
  • Gas Burner
  • Home Electrics
  • Household appliances
  • Microwave parts
  • Oven Parts
  • Ovens
  • Pizza Ovens
Specialties
  • Appliance Repair
Payment Options
  • American Express
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Whirlpool
  • KitchenAid
  • Jenn Air
  • Roper
  • Amana
  • Bosch
  • Gaggenau
  • Admiral
  • Avanti
  • Brown
  • Frigidaire
  • Hotpoint
  • maytag
  • RCA
  • Samsung
  • Tappan
  • Thermador
Languages
  • English

Home & Garden

Home & Garden
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.

I am getting a replacement unit but was very pleased with Max's service. He was very hard-working and appreciate how Max went over options with me.

5
★★★★★

I am getting a replacement unit but was very pleased with Max's service. He was very hard-working and appreciate how Max went over options with me.

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.

I am very pelased with the service I received from Via Appliance Repair. Mark was prompt, professional, and friendly. He immediately instilled confidence by the way he worked in our home. It's very rare to experience this level of service and will certainly use Via for any future appliances that need repair and recommend them to all my friends.

5
★★★★★

I am very pelased with the service I received from Via Appliance Repair. Mark was prompt, professional, and friendly. He immediately instilled confidence by the way he worked in our home. It's very rare to experience this level of service and will certainly use Via for any future appliances that need repair and recommend them to all my friends.

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.

They do a great job with our work and thank you for being a valuable partner with Lowes. I greatly appreciate the technicians and high standards.

5
★★★★★

They do a great job with our work and thank you for being a valuable partner with Lowes. I greatly appreciate the technicians and high standards.

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.

Katie is a very special person and I thank her for working at VIA because of her, we got the washing machine fixed. Please keep up the good work.

5
★★★★★

Katie is a very special person and I thank her for working at VIA because of her, we got the washing machine fixed. Please keep up the good work.

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.

Danny was a great technician and he gives us great props. He also stated we have a great team on our hand!

5
★★★★★

Danny was a great technician and he gives us great props. He also stated we have a great team on our hand!

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.

She was very pleased with Mikes service from VIA appliance. He knew what he was doing and explained everything in a way that made sense to him. Ms. M said she was so impressed with Mike he is going to insist for VIA appliance for all future repairs.

5
★★★★★

She was very pleased with Mikes service from VIA appliance. He knew what he was doing and explained everything in a way that made sense to him. Ms. M said she was so impressed with Mike he is going to insist for VIA appliance for all future repairs.

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.

Shane did an excellent job on her mothers unit. Her mother is 74 years old and was frazzled because the unit wasnt working. Shane was soooo nice to her and helped her out a great deal and she really appreciates him.

5
★★★★★

Shane did an excellent job on her mothers unit. Her mother is 74 years old and was frazzled because the unit wasnt working. Shane was soooo nice to her and helped her out a great deal and she really appreciates him.

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I use the veterinary services for regular health maintenance. They're caring, professional, and well-informed. All questions are answered with concern and respect.

5
★★★★★

I use the veterinary services for regular health maintenance. They're caring, professional, and well-informed. All questions are answered with concern and respect.

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.

Wanted to thank Shane for his great and steady focus on working on the unit until he found out what was wrong with it. She said Shane was very professional and he was able to fix the unit on the spot.

5
★★★★★

Wanted to thank Shane for his great and steady focus on working on the unit until he found out what was wrong with it. She said Shane was very professional and he was able to fix the unit on the spot.

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.

Donovan was very pleasant and did a wonderful job at checking out her refrigerator. If she needs another service call she would love to have Donovan come back out to do the repair.

5
★★★★★

Donovan was very pleasant and did a wonderful job at checking out her refrigerator. If she needs another service call she would love to have Donovan come back out to do the repair.

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.

Mike was a great technician and was very happy with our service. She stated that in the end she was glad she had a problem with her unit because she got to meet such a nice and wonderful person.

5
★★★★★

Mike was a great technician and was very happy with our service. She stated that in the end she was glad she had a problem with her unit because she got to meet such a nice and wonderful person.

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.

Thank you to all of you for assisting me with my recent washer repair problem, I especially want to thank Jarrett a very special service technician. Jarrett quickly isolated the problem and was able to correct the long drain error problem. My wife has physical limitations so the laundry is now my responsibility. Jarrett was polite, kind, and you have no idea how much help he was to me. You are a great technician and person you have a good heart for helping people.

5
★★★★★

Thank you to all of you for assisting me with my recent washer repair problem, I especially want to thank Jarrett a very special service technician. Jarrett quickly isolated the problem and was able to correct the long drain error problem. My wife has physical limitations so the laundry is now my responsibility. Jarrett was polite, kind, and you have no idea how much help he was to me. You are a great technician and person you have a good heart for helping people.

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.

Shane was a wonderful technician and very clean about his work, which his wife is very particular about. They loved his work and said if they need any other work they will be sure to request Shane.

5
★★★★★

Shane was a wonderful technician and very clean about his work, which his wife is very particular about. They loved his work and said if they need any other work they will be sure to request Shane.

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.

If there are any issues that you would like to be taken care of please call our office (410) 451-4104 and ask to speak to the manager (Tony) and he will be more then willing to try and assist you in anyway to fix the problems that have arose within the situations stated above.

Again please call the office and speak to the manager (Tony)

Thank you!

5
★★★★★

If there are any issues that you would like to be taken care of please call our office (410) 451-4104 and ask to speak to the manager (Tony) and he will be more then willing to try and assist you in anyway to fix the problems that have arose within the situations stated above.

Again please call the office and speak to the manager (Tony)

Thank you!

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.

I was also very pleased with the service and the technician but I am now very disappointed that they only warranty their work for 30 days. My washer/dryer started making the same noise again within a month. I delayed in calling so they expect me to pay the same fee again. I was hoping this would be the one company that would not let me down since I was so pleased with the initial service.

3
★★★☆☆

I was also very pleased with the service and the technician but I am now very disappointed that they only warranty their work for 30 days. My washer/dryer started making the same noise again within a month. I delayed in calling so they expect me to pay the same fee again. I was hoping this would be the one company that would not let me down since I was so pleased with the initial service.

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0 out of 1 people found this review helpful.

.

This company is a joke. They showed up late and I had to call the company to find out what was going on. They arrived about 1 hr late after the appointment time. They had to order parts so I had to wait until the parts were shipped to my house; therefore, the oven door was NOT repaired the day of the appointment. On the second visit they were on time. They seem to have trouble fixing the oven door. They said that they may have to replace the entire door. If this were true then how come they didn't say it on the first visit?

They tried to fix it. Pieces fell out of the oven door later! I trusted that they knew what they were doing. I didn't use the oven a lot right after they repaired it so I didn't have trouble right away. I called them concerning the repair and they refused to come out again unless we pay for their services all over again. Per their policy after 30 days, no matter if it's their fault, they will NOT assist you.

Please be warned about this company and DO NOT use them for your appliance repair! I will blog, & fb about VIA Appliance Repair and my new repair company. I am sure that I will not experience the same problem. I will post a link to follow at a later date. Also, since I work with the public, I have been warning my customers and will not recommend VIA Appliance Repair. So far, I have recommended over 30 families to good businesses.

Maybe some of you had a good experience with them and maybe I just had a bad tech. I will never know because I will never use them again.

1
★☆☆☆☆

This company is a joke. They showed up late and I had to call the company to find out what was going on. They arrived about 1 hr late after the appointment time. They had to order parts so I had to wait until the parts were shipped to my house; therefore, the oven door was NOT repaired the day of the appointment. On the second visit they were on time. They seem to have trouble fixing the oven door. They said that they may have to replace the entire door. If this were true then how come they didn't say it on the first visit?

They tried to fix it. Pieces fell out of the oven door later! I trusted that they knew what they were doing. I didn't use the oven a lot right after they repaired it so I didn't have trouble right away. I called them concerning the repair and they refused to come out again unless we pay for their services all over again. Per their policy after 30 days, no matter if it's their fault, they will NOT assist you.

Please be warned about this company and DO NOT use them for your appliance repair! I will blog, & fb about VIA Appliance Repair and my new repair company. I am sure that I will not experience the same problem. I will post a link to follow at a later date. Also, since I work with the public, I have been warning my customers and will not recommend VIA Appliance Repair. So far, I have recommended over 30 families to good businesses.

Maybe some of you had a good experience with them and maybe I just had a bad tech. I will never know because I will never use them again.

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0 out of 1 people found this review helpful.

.

Just letting you know how great my service provider Justin from Via Appliances has been. I have been the rtm clerk for 2 years at Lows and I have had several guys come to service my ofr appliances. Justin comes right in, does not need any direction and gets right to work which I can't say about my other service provider. He keeps me informed of what is going on with each out for repairs so I can keep my comments updated in system and he even makes a line of the finished ones outside my cage so I can clean, price and get put out immediately for sale.

5
★★★★★

Just letting you know how great my service provider Justin from Via Appliances has been. I have been the rtm clerk for 2 years at Lows and I have had several guys come to service my ofr appliances. Justin comes right in, does not need any direction and gets right to work which I can't say about my other service provider. He keeps me informed of what is going on with each out for repairs so I can keep my comments updated in system and he even makes a line of the finished ones outside my cage so I can clean, price and get put out immediately for sale.

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1 out of 1 people found this review helpful.

.

We are happy with your technician Max and the service he provided for us. We had 5-6 other technicians out and out of them all, Max was the most professional and knowledgeable.

5
★★★★★

We are happy with your technician Max and the service he provided for us. We had 5-6 other technicians out and out of them all, Max was the most professional and knowledgeable.

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.

Shane was absolutely wonderful. He is was very clean with his work, which my wife likes about. If we need service again, we will request Shane.

5
★★★★★

Shane was absolutely wonderful. He is was very clean with his work, which my wife likes about. If we need service again, we will request Shane.

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.

Your technician Jarret was an amazing technician and had a great personality. He went the extra miles and we appreciate it very much. I had another company come out here to fix our unit and it was misdiagnosed, but Jarrett rediagnosed it. He was able to fix it on the spot.

5
★★★★★

Your technician Jarret was an amazing technician and had a great personality. He went the extra miles and we appreciate it very much. I had another company come out here to fix our unit and it was misdiagnosed, but Jarrett rediagnosed it. He was able to fix it on the spot.

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.

Ricardo is a great technician. He really worked hard to get the job done.

5
★★★★★

Ricardo is a great technician. He really worked hard to get the job done.

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.

Max is an amazing tech. I really appreciate his personality in the way he explained everything to me. He was very respectful and my experience with Via Appliance Repair and the whole staff was great.

5
★★★★★

Max is an amazing tech. I really appreciate his personality in the way he explained everything to me. He was very respectful and my experience with Via Appliance Repair and the whole staff was great.

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.

Mike did a great job. He was very helpful and polite. I rated you guys the highest on the Whirlpool survey.

5
★★★★★

Mike did a great job. He was very helpful and polite. I rated you guys the highest on the Whirlpool survey.

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.

I was ecstatic with the repair. Shane is a great technician and a hard worker. I just wanted to let the owner know he is a great asset to the company.

5
★★★★★

I was ecstatic with the repair. Shane is a great technician and a hard worker. I just wanted to let the owner know he is a great asset to the company.

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.

Shane is a hard worker. I will definitely recommend him to family and friendls.

5
★★★★★

Shane is a hard worker. I will definitely recommend him to family and friendls.

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.

I give your technician 10 stars on his work. He did a great job and was very sweet.

5
★★★★★

I give your technician 10 stars on his work. He did a great job and was very sweet.

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.

Shane is a wonderful worker and explained everything to me that I couldn't understand. I felt very comfortable and confident with him.

5
★★★★★

Shane is a wonderful worker and explained everything to me that I couldn't understand. I felt very comfortable and confident with him.

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.

I am very pleased with the service I received. The tech explained the repair to me and instructed me what to do just incase if this happens again. He went the extra mile for me and I really appreciate it.

5
★★★★★

I am very pleased with the service I received. The tech explained the repair to me and instructed me what to do just incase if this happens again. He went the extra mile for me and I really appreciate it.

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.

Amanda is a blessing and she is very special person. I appreciate all of her help.

5
★★★★★

Amanda is a blessing and she is very special person. I appreciate all of her help.

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.

Max was absolutely wonderful and did a great job making sure our floor didn't get scratched. I really appreciated his hard work.

5
★★★★★

Max was absolutely wonderful and did a great job making sure our floor didn't get scratched. I really appreciated his hard work.

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.

I am very pleased with the service. Mark did the recall for our Frigidaire cooktop. He was prompt, professional and friendly. He immediately instilled a confidence for us in the way he worked in our home, and I have to say is very rare experience this level of service.

5
★★★★★

I am very pleased with the service. Mark did the recall for our Frigidaire cooktop. He was prompt, professional and friendly. He immediately instilled a confidence for us in the way he worked in our home, and I have to say is very rare experience this level of service.

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.

The technician was very pleasant and he initially fixed the issue, however, had to call back in 3weeks, because dishwasher wasn't working properly again. However, AMY, who is suppose to be their customer service REP, is terrible very bad customer service, tries to tell you what to do and hasn't even seen the problem, and tends to be very pushy, along with talking down to the customers. Whatever, happen to good Custer Service Reps where they were friendly on the phone she is always very nasty.

3
★★★☆☆

The technician was very pleasant and he initially fixed the issue, however, had to call back in 3weeks, because dishwasher wasn't working properly again. However, AMY, who is suppose to be their customer service REP, is terrible very bad customer service, tries to tell you what to do and hasn't even seen the problem, and tends to be very pushy, along with talking down to the customers. Whatever, happen to good Custer Service Reps where they were friendly on the phone she is always very nasty.

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.

I was very happy with their work and I wasn't expecting such professionalism!

5
★★★★★

I was very happy with their work and I wasn't expecting such professionalism!

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.

I just wanted to thank Donovan for coming out to my store on a Sunday to repair the units.

5
★★★★★

I just wanted to thank Donovan for coming out to my store on a Sunday to repair the units.

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.

I'm very grateful for all of your help. I think you're all wonderful people and I think the world of all of you.

5
★★★★★

I'm very grateful for all of your help. I think you're all wonderful people and I think the world of all of you.

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.

Shane was amazing! He got straight to work and diagnosed the problem right away! I also appreciated that he wore work booties as to not get my floors dirty.

5
★★★★★

Shane was amazing! He got straight to work and diagnosed the problem right away! I also appreciated that he wore work booties as to not get my floors dirty.

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I just wanted to let you know that Ricky did a great job fixing my dryer. I was amazed that it only took 4 days to complete the repair.

5
★★★★★

I just wanted to let you know that Ricky did a great job fixing my dryer. I was amazed that it only took 4 days to complete the repair.

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.

Ricky was very nice and professional. He performed the job promptly and did not go above estimate. Highly recommended.

5
★★★★★

Ricky was very nice and professional. He performed the job promptly and did not go above estimate. Highly recommended.

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.

Great service and arrived quickly to fix the dishwasher. You can even track their status on your phone.

5
★★★★★

Great service and arrived quickly to fix the dishwasher. You can even track their status on your phone.

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.

I would definitely use them again for future appliance repairs.

5
★★★★★

I would definitely use them again for future appliance repairs.

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.

This company is absolutely amazing! From the customer service down to the repair. They are generous and very knowledgable and I can not thank them enough for fixing me washer.

5
★★★★★

This company is absolutely amazing! From the customer service down to the repair. They are generous and very knowledgable and I can not thank them enough for fixing me washer.

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.

thank you for the great customer service you guys gave us confident in the abilities you guys have to fix my problem. Thank you

5
★★★★★

thank you for the great customer service you guys gave us confident in the abilities you guys have to fix my problem. Thank you

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I love these guys! Via Appliance came out to fix my microwave right away.

5
★★★★★

I love these guys! Via Appliance came out to fix my microwave right away.

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.

Diagnosed the problem immediately, barely even needing to look at the dryer. He knows his stuff! He ordered a repair kit, which took 5 days to arrive.

5
★★★★★

Diagnosed the problem immediately, barely even needing to look at the dryer. He knows his stuff! He ordered a repair kit, which took 5 days to arrive.

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.

When I needed my refrigerator/freezer repaired on very short notice, I called Via Appliance. They were excellent! The serviceman was courteous and had it repaired in a very short time for a reasonable cost. I will definitely call them again when I need something repaired.

5
★★★★★

When I needed my refrigerator/freezer repaired on very short notice, I called Via Appliance. They were excellent! The serviceman was courteous and had it repaired in a very short time for a reasonable cost. I will definitely call them again when I need something repaired.

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After my bosch dishwasher started to malfunction, I was having a hard time finding a service company that could come out and repair my dishwasher in a timely and cost effective manner. I got VIAs number from a family friend and they were able to accomadate me the next day. the service gentleman that came out was very polite and knowledgeable and explained every detail of the repair so I could easily understand what he was doing. He fixed my unit on the spot for a price that didnt break my bank. I cant thank VIA enough for their outstanding service!!

5
★★★★★

After my bosch dishwasher started to malfunction, I was having a hard time finding a service company that could come out and repair my dishwasher in a timely and cost effective manner. I got VIAs number from a family friend and they were able to accomadate me the next day. the service gentleman that came out was very polite and knowledgeable and explained every detail of the repair so I could easily understand what he was doing. He fixed my unit on the spot for a price that didnt break my bank. I cant thank VIA enough for their outstanding service!!

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.

I can not even begin to explain how pleased and happy I am with VIA s service. I have an in warranty Frigidaire refrigerator and the ice maker wasn t working. I was having family over for Christmas and wanted to get the repair done before the holidays. VIA came out to diagnose my fridge on December 20th and determined the problem right away. The technician ordered the parts he needed while he was in my home and pre-scheduled me for December 23. The parts came the next day! So I called into their office to let them know the parts had arrived and they said they had cancellations for that day and the tech could come by and install the parts later that afternoon. The service man installed the parts and explained to me what he was doing and assured me the unit would be making ice and be good to go in about 24 hours. My ice maker is now working like new and I want to thank VIA and the wonderful staff and 5 star service!

5
★★★★★

I can not even begin to explain how pleased and happy I am with VIA s service. I have an in warranty Frigidaire refrigerator and the ice maker wasn t working. I was having family over for Christmas and wanted to get the repair done before the holidays. VIA came out to diagnose my fridge on December 20th and determined the problem right away. The technician ordered the parts he needed while he was in my home and pre-scheduled me for December 23. The parts came the next day! So I called into their office to let them know the parts had arrived and they said they had cancellations for that day and the tech could come by and install the parts later that afternoon. The service man installed the parts and explained to me what he was doing and assured me the unit would be making ice and be good to go in about 24 hours. My ice maker is now working like new and I want to thank VIA and the wonderful staff and 5 star service!

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I am normally suspicious of car and appliance repair guys. However, based on these two encounters I can tell you that you have no reason to fear being oversold or overcharged.

5
★★★★★

I am normally suspicious of car and appliance repair guys. However, based on these two encounters I can tell you that you have no reason to fear being oversold or overcharged.

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Via Appliance always do a great job. The techs who've come out to my house have always been very respectful of my things, and do great work. They're the only people I call when appliances at my home go out.

5
★★★★★

Via Appliance always do a great job. The techs who've come out to my house have always been very respectful of my things, and do great work. They're the only people I call when appliances at my home go out.

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I wanted to thank you guys for the wonderful job you did on my refrigerator last week. The tech who came by was great. Very funny, polite, and knowledgeable. I was very pleased with his service, and will definitely be calling you again if I run into any problems in the future.

5
★★★★★

I wanted to thank you guys for the wonderful job you did on my refrigerator last week. The tech who came by was great. Very funny, polite, and knowledgeable. I was very pleased with his service, and will definitely be calling you again if I run into any problems in the future.

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Message from Via Appliance Repair

Expect to see one of our well-dressed, good-looking technicians in your home soon



Est. 2007



Products: Dryer parts, Electric Stoves, Electrical Appliances, Gas Burner, Home Electrics, Household appliances, Microwave parts, Oven Parts, Ovens, Pizza Ovens.



Specialties: Appliance Repair- All Brands, Makes, & Models except Wolf, Viking and Dacor



Areas Served: Aberdeen, Abingdon, Alexandria, Annapolis, Arlington, Bel Air, Bethesda, Boring, Bowie, Brentwood, Brookeville, Brooklyn, Burtonsville, Butler, Catonsville, Chevy Chase, Churchville, Clarksville, Cooksville, Crofton, Curtis Bay, Damascus, Dulles, Dundalk, Edgewater, Edgewood, Ellicott City, Fairfax Station, Falls Church, Finksburg, Forest Hill, Fork, Fort Howard, Ft Myer,Fulton, Gainesville, Glen Burnie, Glenwood, Greenbelt, Gwynn Oak, Halethorpe, Hanover, Havre De Grace, Herndon, Hunt Valley, Ijamsville, Jarrettsville, Kingsville, Lanham, Laurel, Lisbon, Lorton, Lutherville Timonium, Manassas, Mclean, Middle River, Monrovia, Montgomery Village, Mount Airy, Mount Rainier, New Market, Oakton, Olney, Owings Mills, Pasadena, Perryman, Phoenix, Randallstown, Reston, Riva, River Dale, Sandy Spring, Savage, Severna Park, Silver Spring, Sparks Glencoe, Sparrows Point, Springfield, Sterling, Stevenson, Takoma Park, Towson, Upper Falls, Upper Marlboro, Upperco, Vienna, Waldorf, Washington D.C., Washington Grove, West Friendship, White Marsh, Woodbine, Woodsboro, Woodstock



Payment Types Accepted: AMEX; Cash; Check; Discover; MasterCard; VISA



Brands: Whirlpool, KitchenAid, Jenn Air, Roper, Amana, Bosch, Gaggenau, Admiral, Avanti, Brown, Frigidaire, Hotpoint, maytag, RCA, Samsung, Tappan, Thermador



Business History : VIA took off in 2005 being the fourth generation of a family owned and ran appliance company. Dedicated to bringing a fast and people/animal friendly customer service from the moment you call one of our representatives to a technician showing up at your front door. We provide a way to track your technician throughout the day so you can still go about your busy schedule.



Each technician goes through certified schooling and has several months of training so we can provide top notch service. VIA provides a Military Apprentice program and we are associated with VET2TECH.

More about Via Appliance Repair

We are Whirlpool's preferred service provider for the Baltimore-Washington Metropolitan Area, Virginia, Alexandra, Potomac, Silver Springs, Annapolis, Fairfax, Leesburg, Ashburn, Gaithersburg, Bowie, Frederick. We offer web status updates via email and web interfaces. Serving areas including Columbia, Ellicott City, Severna Park, and Silver Spring. Appliance Repair and Appliance Service

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