Saks Fifth Avenue

This store had gone down the drain. I've been shopping here with my mom since I'm a kid. Aside from firing all the employees from the cosmetic department, they have fired longtime professional employees and hired inexperienced associates

All sales persons in the cosmetic dept. have been\r
fired. Only vendors sell there now. These vendors\r
do not have any interest in client relations.\r
\r
I had a defective product and they refused to do\r
anything about it. That's

I do not know how SAKS Fifth Avenue shopping is in person; however, if you purchase ONLINE and ANYTHING is incorrect with your order, WATCH IT! They WILL go after you; they will not assist you in resolving their packing and shipping

I had a Swedish massage with the massage therapist Christina.....it was so incredible...tension from lower back and neck....gone...therapist..very very sweet......highly recommended......it was the best massage of my life =)).....very very

Saks is my favorite store because they have such a huge selection. The only time i can afford anything there is during their sales, but it is well worth it!!!! Everything in that store is tastefully picked. If I strike it rich one day,

Saks Fifth Avenue is one of the BEST department stores in the world. Yes, it's expensive but they choose the best of the best from luxury high fashion to put in their store. The jewelry and watches will dazzle you. The handbags are

I found the shoe salon very disappointing. It is quite sleek and inviting. But what good is a shoe salon if you can't buy any shoes? My mother and I both wear difficult-to-find sizes, 9 AAAA and 10 AAAA, respectively. I was told that

Oh Saks.... You disappoint me.\r
I had high hopes when I booked my facial for spa week. I figured, it's Saks, it's gotta be good... right?\r
Wrong! I was unsure of the location of the Spa and I could barely catch the attention of a

Pros: Quality Product

Cons: Poor service, false advertising and un-hygenic conditions.

The salon and spa at saks fifth ave. is horrible. The products they use their contain "sodium hydroxide" (lye) as a major ingredient.

Cons: the products used contain high leeles of lye which is found in liquid plummer.

My experience at the M.A.C Counter was amazing. I would always spend my money with Lancome because I would always get the gift with purchase. Yesterday, I recieved the worst service at Lancome that i went ahead and went to M.A.C. I used to

Pros: GREAT SERVICE

I stopped in to Saks to pick up the newest Thierry Mugler fragrances, Angel Garden of Stars, and I found the staff there to be extremely helpful. Not only did they help me find what I was looking for, but I walked out with 3 of the most

Anything you want, they got it. Uptown girls with daddies amex and all other fashion conscious manhattanites flock to this megastore of designer glamour. The sales staff on the first floor are very helpfull and pleasant, but as the floors

Pros: Accessories on one

Floors 6 (dressy formal wear, suits, shoes, jewerly) and Floor 7 (younger, contemporary) are a paradise for the male metrosexual. Go when they have a sale, you can end up with great clothing (I scored a pair of Costune National pants for

Pros: Extensive selection

Cons: Expsensive

the quality of the product - great, but the service you recieve along with the shopping experience - a disgrace. the associates are so snooty...they lose my sale every time because they have no concept of how to treat a customer.

Bought a pair in a rush for a friend's wedding years ago. They last, and I still have them! Expensive, though.

I can't believe spending so much money just to be served by arrogant people. Even the store manager listening to complaints has an attitude!Had a much better experience at Bergdorf Goodman for the same or less price.

Cons: Needs manner training, Too crowded ground

While I think they used to be cold, I have found the service very improved. The store has been remodeled, the merchandise updated, and the staff upgraded! A landmark store not to be missed.

The cosmetics staff is the best in NYC!!!! They are so helpful and go out of their way to help you find what you are looking for. They are my family.

Pros: Easily accessible

The men's department, which takes up two entire floors, is terrific. If your tastes are a bit more conservative than Barney's and a bit less expensive than Bergdorf Goodman, then you'll be in heaven. I saw one salesperson who sailed past

Pros: Broad selection, nice salespeople

The selection is good here, and they even sell brands that Bergdorf and Barneys don't carry like Holland & Holland, Helmut Lang (sold at Barneys, but not at Bergdorf), Neil Barrett, Hilditch & Key, and some others. But the sales people

I have always had superior service when shopping here and I always walk away with beautiful merchandise. I am consistently satisfied with the service.

I like the variety and quality of Saks, although the prices are very high. Men's suits are particularly nice; the shirt selection is rich as well.