Sound Telecom

★★★★★
  • 4064 N Lincoln Ave Suite 263

    Chicago, IL 60618

    Map & Directions
  • 773-938-5205

About Sound Telecom

Categories
  • Message Communication Services
  • Fax
  • Pager Service
  • Secretaries
  • Answering & Paging Service

Business Services

Business Services
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5.0 5
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I love Sound Telecom's virtual receptionist, I saved so much money by switching to this service. Because I am able to avoid hiring someone in house I am easily saving over $10,000 a year, and that is just in salary cost.

5
★★★★★

I love Sound Telecom's virtual receptionist, I saved so much money by switching to this service. Because I am able to avoid hiring someone in house I am easily saving over $10,000 a year, and that is just in salary cost.

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I use sound telecom for their inbound call center service, I know that they hire professionally skilled employees that will answer the phone courteously and efficient when I cannot. This has been a great service especially because it has helped the productivity of business by creating a new reach to concerned customers thus creating better relationships.

5
★★★★★

I use sound telecom for their inbound call center service, I know that they hire professionally skilled employees that will answer the phone courteously and efficient when I cannot. This has been a great service especially because it has helped the productivity of business by creating a new reach to concerned customers thus creating better relationships.

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Our small dental office constantly has patients coming and going all day long. We're so swamped in the office we can hardly keep up with the paperwork and dental records, let alone all of the upcoming appointments! Sound Telecom's answering services has provided us with a new framework for organizing our appointments and they have improved workflow in the office tremendously.

5
★★★★★

Our small dental office constantly has patients coming and going all day long. We're so swamped in the office we can hardly keep up with the paperwork and dental records, let alone all of the upcoming appointments! Sound Telecom's answering services has provided us with a new framework for organizing our appointments and they have improved workflow in the office tremendously.

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We have a fairly small roofing business. When the crew is out at a job site all day every day, we only have one receptionist that has to manage all of our calls. Sound Telecom has been extremely helpful with organizing and prioritizing our clients calls - thus allowing us to answer all of our customer's questions and fulfill their needs.

5
★★★★★

We have a fairly small roofing business. When the crew is out at a job site all day every day, we only have one receptionist that has to manage all of our calls. Sound Telecom has been extremely helpful with organizing and prioritizing our clients calls - thus allowing us to answer all of our customer's questions and fulfill their needs.

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The telephone answering services at Sound Telecom was a perfect fit for my company. I wanted a local provider in Chicago and Sound Telecom's Chicago Answering Service did a great job! I also found them on google: http://maps.google.com/maps/place?hl=en&georestrict=input_srcid:b94bcb50d869702a&ie=UTF8&z=14

5
★★★★★

The telephone answering services at Sound Telecom was a perfect fit for my company. I wanted a local provider in Chicago and Sound Telecom's Chicago Answering Service did a great job! I also found them on google: http://maps.google.com/maps/place?hl=en&georestrict=input_srcid:b94bcb50d869702a&ie=UTF8&z=14

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Message from Sound Telecom

Thank you for your interest in Sound Telecom and our Telephone Answering Services. We are a multi-channel telecommunications contact company providing quality services at competitive rates since 1986. Our courteous and professional operators are on duty 24 hours a day, 365 days a year to answer your calls.



Our team is always ??online? for you. Send your calls to us during the day, after hours, weekends or holidays. Our Agents are competently trained and prepared to assist you at all hours of the day or night.



Sound Telecom works hard to provide all of our clients with the latest and best in technology. Our Web-Enhanced online services are just one example of the convenience and flexibility that we offer you. Sound Telecom??s Web Portal allows you to:



Easily manage your ??on-call? staff and their schedules with the click of a button.

Quickly update detailed Directory information keeping our Agents up-to-date in real time.

Access all of your Voice Log recordings. Listen to your calls any time from any Internet connection.

Retrieve your current and archived messages day or night. Download messages to your PC hard drive.

Run statistical service and performance reports

And much more?



Sound Telecom also offers a suite of fully integrated ??Unified Communications? services that can be used in addition to your live answering services. Our Solaxis division provides you with everything from web-enabled voicemail and faxing services to robust ??Find-me, Follow-me? call routing applications and Auto Attendant programs. Now you can completely and comprehensively manage your communications to enhance your image, increase your availability and manage your growth. Applications are limited only by imagination. We can customize a program to meet your specific needs.



Live Answering is only the beginning. Sound Telecom is your complete call center solution. Our multi-channel contact centers offer you customized:



Inbound Order Entry and Customer Service Support

Outbound Telemarketing Programs

Web Chat Services

Email Management

Ask your sales associate for more details



We welcome the opportunity to discuss other time saving and efficient methods of fulfilling your telecommunications needs. Our promise to you is Value, Ownership, Integrity, Commitment and Excellence.

More about Sound Telecom

Our nationwide, toll-free and local answering services include: 24/7/365 Live Operator Availability: never miss another important call again with round-the-clock phone coverage by live, trained answering service agents Live Call Answer, Screen and Transfer: our answering service agents will answer your calls in a friendly, professional manner, let you know who is calling before transferring, and prioritize your calls to ensure you receive the most important calls first Advanced Call-Forwarding: we can seamlessly route your calls wherever you want (home, office, cell or other wireless device) Flexible Call Handling: Have calls processed according to need based on criteria specified by you Overflow Coverage: ensure each call is answered professionally and effectively during peak call volumes Customized Message Delivery: get your messages the way you want them ?? email, PDA, text-to-cell, pager, voicemail, fax, live operator transfer, even online message access and more! Service Dispatch: Be assured that service, emergency, and technical support personnel get critical messages when and where they need them so they can respond immediately Secretarial Services: Enjoy friendly, professional secretarial coverage all day, every day.Your virtual secretary is only a call away Appointment Scheduling: Increase efficiency, reduce costs and enhance customer satisfaction with 24 x 7 x 365 appointment scheduling with real-time, online schedule management Read more: http://www.sound-tele.com/answering-service/answering-service.aspx#ixzz1CpZg9MAC

 

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