Rob Sight Ford

★★★★★
  • 13901 Washington St

    Kansas City, MO 64145

    Map & Directions
  • 816-941-1200

About Rob Sight Ford

Categories

Automotive

Automotive
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Clean, professional and courteous exactly what you would expect from a dealership

5
★★★★★

Clean, professional and courteous exactly what you would expect from a dealership

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Steve was amazing! He took the time to educate us on the cars we were interested in. I came in with a larger list and he helped us test drive and narrow down what we wanted based on the features we were looking for. He answered all of my questions-of which there were a lot- and took the time to make us feel heard and comfortable with the car we purchased. I am SO HAPPY with the car I purchased and that is all thanks to Steve! Will be referring any and all people to this dealership and to Steve!

5
★★★★★

Steve was amazing! He took the time to educate us on the cars we were interested in. I came in with a larger list and he helped us test drive and narrow down what we wanted based on the features we were looking for. He answered all of my questions-of which there were a lot- and took the time to make us feel heard and comfortable with the car we purchased. I am SO HAPPY with the car I purchased and that is all thanks to Steve! Will be referring any and all people to this dealership and to Steve!

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Very easy process, truly no hassle. .

5
★★★★★

Very easy process, truly no hassle. .

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I brought my 2002 T Bird in for an oil change and check up. Craig let me know the condition of belts, hoses and other fluids. I appreciate the updates on the condition of my car. Another good experience with Rob Sight Ford!

5
★★★★★

I brought my 2002 T Bird in for an oil change and check up. Craig let me know the condition of belts, hoses and other fluids. I appreciate the updates on the condition of my car. Another good experience with Rob Sight Ford!

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Convenient, friendly service. Loved the MPI printout.

5
★★★★★

Convenient, friendly service. Loved the MPI printout.

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Friendly, timely service .

5
★★★★★

Friendly, timely service .

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Top notch customer service, they make sure you leave happy.

5
★★★★★

Top notch customer service, they make sure you leave happy.

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Friendly staff and always great customer service

5
★★★★★

Friendly staff and always great customer service

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Very fast and good service

5
★★★★★

Very fast and good service

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Jeff Schliecher was my first contact with Rob Sight Ford. He was the prefect guy for me. Even though he was quite busy when I arrived at the dealership, he was able to accommodate my needs with an affable, low pressure approach. After looking over several vehicles, I test drove a couple and settled on the one I preferred. The completion of the necessary paperwork was smooth. The only hitch was a long wait for the finance department which was solved by my making an appointment for following Monday afternoon with Frank, who completed the sale in almost efficient and friendly manner. I'm overall very happy with the buying experience and with my purchase. Thanks!

5
★★★★★

Jeff Schliecher was my first contact with Rob Sight Ford. He was the prefect guy for me. Even though he was quite busy when I arrived at the dealership, he was able to accommodate my needs with an affable, low pressure approach. After looking over several vehicles, I test drove a couple and settled on the one I preferred. The completion of the necessary paperwork was smooth. The only hitch was a long wait for the finance department which was solved by my making an appointment for following Monday afternoon with Frank, who completed the sale in almost efficient and friendly manner. I'm overall very happy with the buying experience and with my purchase. Thanks!

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Craig worked to expedite the work as much as possible and kept me informed of progress

5
★★★★★

Craig worked to expedite the work as much as possible and kept me informed of progress

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.

Listened to my concern, checked it out and repaired along with my oil change. Treated me with respect.

5
★★★★★

Listened to my concern, checked it out and repaired along with my oil change. Treated me with respect.

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I Always trust service adviser Dave

5
★★★★★

I Always trust service adviser Dave

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Timely, nice conversation and work done well

5
★★★★★

Timely, nice conversation and work done well

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Probably the most laid back, non high pressure deal I've ever made. Noah is a great people person and very helpful. I appreciate all he did.

5
★★★★★

Probably the most laid back, non high pressure deal I've ever made. Noah is a great people person and very helpful. I appreciate all he did.

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Very helpful. Easy to work with.

5
★★★★★

Very helpful. Easy to work with.

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Craig is arguably the most professional and thorough service advisor Ive had help from in almost three years. The service manager is equally as helpful. There is a clear presence of organizational leadership and team cohesion within the dealership.

5
★★★★★

Craig is arguably the most professional and thorough service advisor Ive had help from in almost three years. The service manager is equally as helpful. There is a clear presence of organizational leadership and team cohesion within the dealership.

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I came in to look at a specific vehicle. After driving a similar vehicle negotiated a deal on the vehicle we wanted.

5
★★★★★

I came in to look at a specific vehicle. After driving a similar vehicle negotiated a deal on the vehicle we wanted.

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Dan made our purchase and decision easy and Frank in financing was quick as well.

5
★★★★★

Dan made our purchase and decision easy and Frank in financing was quick as well.

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Excellent service and great service managers

5
★★★★★

Excellent service and great service managers

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Overall experience was good. I would like to see appointment times again. Since I am still working, my time is limited and I would like to be able to schedule better when having service work done on my car.

5
★★★★★

Overall experience was good. I would like to see appointment times again. Since I am still working, my time is limited and I would like to be able to schedule better when having service work done on my car.

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Always a great experience. Shoutout to van driver. Young man very personable. Represents u well

5
★★★★★

Always a great experience. Shoutout to van driver. Young man very personable. Represents u well

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Very helpful, not pushy in any way and did not feel pressured to buy. I felt very confident in the purchase made as I was leaving the dealership.

5
★★★★★

Very helpful, not pushy in any way and did not feel pressured to buy. I felt very confident in the purchase made as I was leaving the dealership.

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Service was done as specified. On time. Inspection found issues for follow-up. Thanks!

5
★★★★★

Service was done as specified. On time. Inspection found issues for follow-up. Thanks!

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My experience was great. The staff was so friendly and helpful to me I would suggest anyone needing any kind of service work to there vehicles Rob Sight Ford is the place to go.

5
★★★★★

My experience was great. The staff was so friendly and helpful to me I would suggest anyone needing any kind of service work to there vehicles Rob Sight Ford is the place to go.

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Everyone that I dealt with made it. My very first new car and they went out of their way to get me what I wanted

5
★★★★★

Everyone that I dealt with made it. My very first new car and they went out of their way to get me what I wanted

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Found the perfect vehicle for me! Friendly, efficient staff.

5
★★★★★

Found the perfect vehicle for me! Friendly, efficient staff.

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The sales team was great to deal with and very helpful. Frank, who helped us sign the financed paperwork was great as well.

5
★★★★★

The sales team was great to deal with and very helpful. Frank, who helped us sign the financed paperwork was great as well.

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Service was prompt, friendly, and professional.

5
★★★★★

Service was prompt, friendly, and professional.

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A man came to my door and basically took care of everything. Answered questions all I had to do was leave

5
★★★★★

A man came to my door and basically took care of everything. Answered questions all I had to do was leave

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It took longer than expected & after my 5th trip, the problem was finally fixed

5
★★★★★

It took longer than expected & after my 5th trip, the problem was finally fixed

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Learned I have an oil leak again. My oil pan was supposedly replaced, having my doubts. This is the 4th time to bring it in for the same reason. My job thinks I need a new excuse!!! Very frustrated customer.

5
★★★★★

Learned I have an oil leak again. My oil pan was supposedly replaced, having my doubts. This is the 4th time to bring it in for the same reason. My job thinks I need a new excuse!!! Very frustrated customer.

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As always my experience at the dealership was very smooth and easy. Service department is very professional and they get the job done fast and efficiently. I can always trust the Service department.

5
★★★★★

As always my experience at the dealership was very smooth and easy. Service department is very professional and they get the job done fast and efficiently. I can always trust the Service department.

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Keith helped us secure a car from another dealership (columbia) that matched our needs. Buying for a daughter so it had to be right! He was prompt, professional and thorough..... Finance was exceptional as well.... Thank you all!!! Michael & Elizabeth Hagen

5
★★★★★

Keith helped us secure a car from another dealership (columbia) that matched our needs. Buying for a daughter so it had to be right! He was prompt, professional and thorough..... Finance was exceptional as well.... Thank you all!!! Michael & Elizabeth Hagen

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Great visit. Came in for 25000 service. David was courteous, polite and efficient. Got me in and out in less than an hour.

5
★★★★★

Great visit. Came in for 25000 service. David was courteous, polite and efficient. Got me in and out in less than an hour.

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All my experiences have been top grade!

5
★★★★★

All my experiences have been top grade!

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I came in for an air bag recall and was provided shuttle service back home. Everything went well.

5
★★★★★

I came in for an air bag recall and was provided shuttle service back home. Everything went well.

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Marc was easy to work with and communication was first class. First Class Experience all around!

5
★★★★★

Marc was easy to work with and communication was first class. First Class Experience all around!

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Needs to quicker when doing an oil change took an 1 and 1/2 hours. Even though I had made an appointment should only be an hour max for wait time. Otherwise customer service provided by staff is excellent.

5
★★★★★

Needs to quicker when doing an oil change took an 1 and 1/2 hours. Even though I had made an appointment should only be an hour max for wait time. Otherwise customer service provided by staff is excellent.

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Craig helped us a with a reoccurring problem- not the fault of the car - outside influence. Craig is always open and factual with us. I appreciate his efforts. The way he conducts himself builds trust.

5
★★★★★

Craig helped us a with a reoccurring problem- not the fault of the car - outside influence. Craig is always open and factual with us. I appreciate his efforts. The way he conducts himself builds trust.

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It was great professional I was in and out of there just as they said they would do it

5
★★★★★

It was great professional I was in and out of there just as they said they would do it

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SA was great. Looked into my concern, although not able to duplicate the issue, documented my concern and offered to look at it again if the problem persists.

5
★★★★★

SA was great. Looked into my concern, although not able to duplicate the issue, documented my concern and offered to look at it again if the problem persists.

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Kirk was professional and courteous. Car was ready when he said it would be. Both recalls were handled with one visit.

5
★★★★★

Kirk was professional and courteous. Car was ready when he said it would be. Both recalls were handled with one visit.

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Friendly, attentive, and fast service on recall maintenance.

5
★★★★★

Friendly, attentive, and fast service on recall maintenance.

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Accommodating, knowledgeable staff, helpful and worked to get me the best deal on financing they could.

5
★★★★★

Accommodating, knowledgeable staff, helpful and worked to get me the best deal on financing they could.

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Excellent work from the service group. David is awesome and keeps me up to date.

5
★★★★★

Excellent work from the service group. David is awesome and keeps me up to date.

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Couldn't have asked for more. Noah and Scott took great care of me, easy transaction.

5
★★★★★

Couldn't have asked for more. Noah and Scott took great care of me, easy transaction.

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Friendly, efficient, timely, professional and a pleasure to work with.

5
★★★★★

Friendly, efficient, timely, professional and a pleasure to work with.

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Craig was very knowledgeable and made it easy for me to understand

5
★★★★★

Craig was very knowledgeable and made it easy for me to understand

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engine light came on in the Ford Edge. Braking became slow. Called up and told service department did not have an opening for the next day, but bring it in at 7:00 am and they would check it out. Brought it in, had a problem that needed fixed, and they got it in, fixed and job completed in a couple hours. Wonderful people. Saw a hazard to drive the car, made an opening to get it fixed. Thank you very much.

5
★★★★★

engine light came on in the Ford Edge. Braking became slow. Called up and told service department did not have an opening for the next day, but bring it in at 7:00 am and they would check it out. Brought it in, had a problem that needed fixed, and they got it in, fixed and job completed in a couple hours. Wonderful people. Saw a hazard to drive the car, made an opening to get it fixed. Thank you very much.

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