Ocean Avenue Svc

★★★★★
  • 1490 Ocean Ave

    San Francisco, CA 94112

    Map & Directions
  • 415-586-0265

Automotive

Automotive
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Wish I could give ""0"" Stars... Gina's Customer service yesterday was terrible... I mean does she ever get up off of that stool?

I stopped by the shop twice yesterday to get an opinion on my dad's squeaky car. Adel (mechanic) and Gina (owner) were standing around talking with coffees in hand.

Adel was incredibly rude and insisted I drop off the car (that I was pretty sure just had a loose belt) the next morning so he could ""listen"" to it... Can't you listen to it while it's right in front of you without my having to drop it off for 3 hours? (Especially since you weren't doing anything to begin with?) He said ""Everybody wants us to listen - we don't have time for that."" Why not?? You weren't doing anything else.

Gina did not get off of her butt for either of my questions... she just sat on a stool in the doorway. It does say she is a service tech as well as owner... couldn't she listen to the car?

I even called later to explain that it was my father's only car, he had Doctor's appts and that I couldn't leave it for a ""listen"". Asked why we had to leave the car for them to listen to and Gina said that they were just too busy... I would have been out of there after a listen if they would have listened. :) Just wanted to confirm the problem and make arrangements so I could drop off the car.

Anyway - BAD ATTITUDE, BAD CUSTOMER SERVICE AND LACK OF CARING FOR HER NEIGHBORS.

Go to Faxon Garage instead... John was super friendly & helpful & fixed the car within an hour this morning, no drop-off/leave behind & listening included.

0
★☆☆☆☆

Wish I could give ""0"" Stars... Gina's Customer service yesterday was terrible... I mean does she ever get up off of that stool?

I stopped by the shop twice yesterday to get an opinion on my dad's squeaky car. Adel (mechanic) and Gina (owner) were standing around talking with coffees in hand.

Adel was incredibly rude and insisted I drop off the car (that I was pretty sure just had a loose belt) the next morning so he could ""listen"" to it... Can't you listen to it while it's right in front of you without my having to drop it off for 3 hours? (Especially since you weren't doing anything to begin with?) He said ""Everybody wants us to listen - we don't have time for that."" Why not?? You weren't doing anything else.

Gina did not get off of her butt for either of my questions... she just sat on a stool in the doorway. It does say she is a service tech as well as owner... couldn't she listen to the car?

I even called later to explain that it was my father's only car, he had Doctor's appts and that I couldn't leave it for a ""listen"". Asked why we had to leave the car for them to listen to and Gina said that they were just too busy... I would have been out of there after a listen if they would have listened. :) Just wanted to confirm the problem and make arrangements so I could drop off the car.

Anyway - BAD ATTITUDE, BAD CUSTOMER SERVICE AND LACK OF CARING FOR HER NEIGHBORS.

Go to Faxon Garage instead... John was super friendly & helpful & fixed the car within an hour this morning, no drop-off/leave behind & listening included.

.

Gina's Ocean Avenue Service Station is part of our neighborhood, and I had inquired about making an appointment for a smog testing of my 1995 Ford Aero Star van. I was told I didn't need an appointment. I took my van in. Gina personally checked where the inside cover for the engine was located which would determine the price. I was told it was in easy access therefore it wouldn't cost me more and I would have it back in about an hour. I left it, walked home, got a call a little over an hour later that it was complete. It had passed. I walked back, paid for the service, gave my thanks, and drove off. How convenient! Through the years, I have sometimes chosen for her to work on my van and other times I've taken it to the dealership. Gina and her employees have always been pleasant and up front with me.

2
★★★★★

Gina's Ocean Avenue Service Station is part of our neighborhood, and I had inquired about making an appointment for a smog testing of my 1995 Ford Aero Star van. I was told I didn't need an appointment. I took my van in. Gina personally checked where the inside cover for the engine was located which would determine the price. I was told it was in easy access therefore it wouldn't cost me more and I would have it back in about an hour. I left it, walked home, got a call a little over an hour later that it was complete. It had passed. I walked back, paid for the service, gave my thanks, and drove off. How convenient! Through the years, I have sometimes chosen for her to work on my van and other times I've taken it to the dealership. Gina and her employees have always been pleasant and up front with me.

.

Have had great experies here. Adel (sp?) was very kind and helpful in diagnosing why my car didn't pass smog (cracked hose, which he opened the hood and showed me, and thenordering the hose the replacement hose. As I was pulling out they noticed one of my tail lights was out and flagged me down. They changed the bulb free of charge. Great, quick service

2
★★★★★

Have had great experies here. Adel (sp?) was very kind and helpful in diagnosing why my car didn't pass smog (cracked hose, which he opened the hood and showed me, and thenordering the hose the replacement hose. As I was pulling out they noticed one of my tail lights was out and flagged me down. They changed the bulb free of charge. Great, quick service

.

Always love taking my car to Gina's! She's super friendly and even when she's not there, her staff does not talk down to anyone (i.e. me). I've called Gina sometimes just to find out about how much I should be paying for a service, which she's always helpful and tells me the range of what I should expect to be charged for anything relating to my car. You can leave and pick up your car any time (as they're open 24/7), even though the garage is closed at nights. I've told Gina before that someone told me that I needed XX changed, which she had her doubts, tested it herself, and told me that the problem was actually something completely different (and cost less to repair!). If you get on her mailing list too, she'll send you coupons good for discounts on labor and other deals

2
★★★★★

Always love taking my car to Gina's! She's super friendly and even when she's not there, her staff does not talk down to anyone (i.e. me). I've called Gina sometimes just to find out about how much I should be paying for a service, which she's always helpful and tells me the range of what I should expect to be charged for anything relating to my car. You can leave and pick up your car any time (as they're open 24/7), even though the garage is closed at nights. I've told Gina before that someone told me that I needed XX changed, which she had her doubts, tested it herself, and told me that the problem was actually something completely different (and cost less to repair!). If you get on her mailing list too, she'll send you coupons good for discounts on labor and other deals

.

the service is great here

2
★★★★★

the service is great here

.

gina is the best

2
★★★★★

gina is the best

.

the customer service is outstanding and she made sure that the best job is always done

2
★★★★★

the customer service is outstanding and she made sure that the best job is always done

.

Showed up with a dying car, wanted to get it smogged. The mechanic guy that greeted me, took a couple looks, and told me not to waste my money. We talked a bit about the best options for my car's position, and I ended up leaving without paying a dime. Free advice when they coulda charged easily (I was ready to pay to get stuff done) earns high marks from me.

2
★★★★★

Showed up with a dying car, wanted to get it smogged. The mechanic guy that greeted me, took a couple looks, and told me not to waste my money. We talked a bit about the best options for my car's position, and I ended up leaving without paying a dime. Free advice when they coulda charged easily (I was ready to pay to get stuff done) earns high marks from me.

.

Gina! Gina! Gina! Wherefore art thou Gina? It's time for a tune up!!!! Gina's the bomb! She's smart and she's a lady! It's freakin' nice having a lady taking care of my big pretty car. I trust her! And if you are working with a tight budget...she understands and she will work with you...just be honest with her!

2
★★★★★

Gina! Gina! Gina! Wherefore art thou Gina? It's time for a tune up!!!! Gina's the bomb! She's smart and she's a lady! It's freakin' nice having a lady taking care of my big pretty car. I trust her! And if you are working with a tight budget...she understands and she will work with you...just be honest with her!

.

I love doing business with Gina and her wonderful staff. Everybody is kind, they treat me and my business partners with respect and courtesy. They explain everything about our cars and what needs to be done to fix them, in detail and in writing. I am a dog trainer & walker in SF and my cars take a serious beating driving up and down these hills packed with dogs everyday! Gina keeps us on the road and safe! This means the world to us, and all our clients! Ocean Avenue Service Station has my highest recommendation. Gina IS my Car Girl!

2
★★★★★

I love doing business with Gina and her wonderful staff. Everybody is kind, they treat me and my business partners with respect and courtesy. They explain everything about our cars and what needs to be done to fix them, in detail and in writing. I am a dog trainer & walker in SF and my cars take a serious beating driving up and down these hills packed with dogs everyday! Gina keeps us on the road and safe! This means the world to us, and all our clients! Ocean Avenue Service Station has my highest recommendation. Gina IS my Car Girl!

.

I only took my car here for a smog test but I definitely liked the personality and attitude of the whole staff, including Gina, who pleasantly answered my phone calls before I came over. They completed the smog test in under a half hour and told me the price upfront, which some places seem reluctant to do. I picked Gina's based on close location and positive Yahoo reviews (haven't seen the cable commercials that Yelpers refer to). My car is a 2004 with only 41,000 miles so there was no danger of repairs being necessary. However, I would try them for a diagnosis if something comes up in the future.

2
★★★★★

I only took my car here for a smog test but I definitely liked the personality and attitude of the whole staff, including Gina, who pleasantly answered my phone calls before I came over. They completed the smog test in under a half hour and told me the price upfront, which some places seem reluctant to do. I picked Gina's based on close location and positive Yahoo reviews (haven't seen the cable commercials that Yelpers refer to). My car is a 2004 with only 41,000 miles so there was no danger of repairs being necessary. However, I would try them for a diagnosis if something comes up in the future.

.

Her customer service is outstand and she promises the best and make sure that the best job is always done

2
★★★★★

Her customer service is outstand and she promises the best and make sure that the best job is always done

.

This is one of my favorite mechanic places to go to I don't have to go very often because I do take care of my car but when I do need the work done I always come here.

2
★★★★★

This is one of my favorite mechanic places to go to I don't have to go very often because I do take care of my car but when I do need the work done I always come here.

.

Not sure why anyone would say something bad about this shop....I've had nothing but awesome experiences. Gina's honesty and straightforwardness makes for a satisfied visit every time! I don't know what I'd do without this shop in town. Gina - you're greatly appreciated!

2
★★★★★

Not sure why anyone would say something bad about this shop....I've had nothing but awesome experiences. Gina's honesty and straightforwardness makes for a satisfied visit every time! I don't know what I'd do without this shop in town. Gina - you're greatly appreciated!

.

Gina and her crew are the best. They saved me $600 on my truck repair. The service was fast and done perfectly. I will never take my truck anywhere else. Thank GINA!

2
★★★★★

Gina and her crew are the best. They saved me $600 on my truck repair. The service was fast and done perfectly. I will never take my truck anywhere else. Thank GINA!

.

I have been doing business with Ocean Avenue Service for the last five years, since they re-opened for car service. Gina and her crew have given the ultimate in service during that time. I can go no other place in the city and expect the same. They always guarantee their work and put me at ease once I show up. Tune-up, tires, oil change, you name it ! They have what it takes to get the job done.

2
★★★★★

I have been doing business with Ocean Avenue Service for the last five years, since they re-opened for car service. Gina and her crew have given the ultimate in service during that time. I can go no other place in the city and expect the same. They always guarantee their work and put me at ease once I show up. Tune-up, tires, oil change, you name it ! They have what it takes to get the job done.

.

my car was really acting up and even though I am a male I don't know a dam thing about cars. I pull into the Ocean Ave service station and wouldn't you know the owner who also works on cars is a girl. Now I feel even less of. Anyway she was great and made me feel like I was the best customer ever. She fixed my car while I waited she found some minor something. I filled my car with gas and was on my way. I can't remember when I have had such great service I thought those day's were gone but not at this station. I recommend her to all of my friends you know she could have said there was a hundred different things wrong with my car and I would have believed it but she fixed it for a fair price and I was on my way within an hour. I would recommend anyone I know to visit this station if they need their car fixed or gas

2
★★★★★

my car was really acting up and even though I am a male I don't know a dam thing about cars. I pull into the Ocean Ave service station and wouldn't you know the owner who also works on cars is a girl. Now I feel even less of. Anyway she was great and made me feel like I was the best customer ever. She fixed my car while I waited she found some minor something. I filled my car with gas and was on my way. I can't remember when I have had such great service I thought those day's were gone but not at this station. I recommend her to all of my friends you know she could have said there was a hundred different things wrong with my car and I would have believed it but she fixed it for a fair price and I was on my way within an hour. I would recommend anyone I know to visit this station if they need their car fixed or gas

.

Well it's hard these days to find a mechanic that you can trust. I had a problem with my car ,and I've been bringing my vehicle to the dealership for services,and every time I go I got huge bill to pay,so I decided to try repair shops ad give it a shot.I brought my car to this place for 60k miles service . Gina and her service writer did explain to me by details what's i the service and gave me a descent price compare to the dealer while they use the same dealer part.I was so greatfull for this place due to honesty and knowledge of GINA and her crew,they did the service and they did recommended additional work that my car need it and the good thing about this repair facility they show you your old parts and Gina and Adel explain to me evrything detailed when was picking up my vehicle. I was really satisfied with this place and GINA was so frendly and smiling,wich explain how busy they were eve though they promiss to finish my car by certain time and I was able to get my car back in time as they promiss.Thak you Gina and ADEL for the great service and I promiss you got my and my entire family business from now and up.

2
★★★★★

Well it's hard these days to find a mechanic that you can trust. I had a problem with my car ,and I've been bringing my vehicle to the dealership for services,and every time I go I got huge bill to pay,so I decided to try repair shops ad give it a shot.I brought my car to this place for 60k miles service . Gina and her service writer did explain to me by details what's i the service and gave me a descent price compare to the dealer while they use the same dealer part.I was so greatfull for this place due to honesty and knowledge of GINA and her crew,they did the service and they did recommended additional work that my car need it and the good thing about this repair facility they show you your old parts and Gina and Adel explain to me evrything detailed when was picking up my vehicle. I was really satisfied with this place and GINA was so frendly and smiling,wich explain how busy they were eve though they promiss to finish my car by certain time and I was able to get my car back in time as they promiss.Thak you Gina and ADEL for the great service and I promiss you got my and my entire family business from now and up.

.

Both my mother & I have been taking our vehicles to Gina for about the past 4-5 years and love doing business with her. She & mechanic Adel are always very friendly & helpful and thoroughly explain what's going on with our car(s) and break everything down beforehand. When I call for regular servicing, she asks for mileage & looks up my vehicle and tells me exactly what needs to be done according to dealer specifications. I had a major problem with my 2004 Toyota when the check engine light came on at the same time my Car Registration + smog was due. I almost started to cry when she gave me a quote! OMG! This is not supposed to happen to Toyotaaas! She actually told me to go get at least 1 other estimate. So I called Toyota + 1 other shop for a ballpark estimate. Somehow, even though she would be getting a rebuilt transmission directly from Toyota, she quoted me over $200-400 LESS(cant remember exact $) than what Toyota quoted me just for the cost of the transmission! The other shop gave me a quote around $400 less but no warranty so I went back to Gina & had her do the work. She took 20% off the final bill for labor too ( her Xmas card with ""20% off next service"" was still on my fridge with a magnet!). I read a couple of the negative reviews and give yelp a thumbs down for allowing name calling, personal attacks and rude insults that have nothing to do with the business or services received.

2
★★★★★

Both my mother & I have been taking our vehicles to Gina for about the past 4-5 years and love doing business with her. She & mechanic Adel are always very friendly & helpful and thoroughly explain what's going on with our car(s) and break everything down beforehand. When I call for regular servicing, she asks for mileage & looks up my vehicle and tells me exactly what needs to be done according to dealer specifications. I had a major problem with my 2004 Toyota when the check engine light came on at the same time my Car Registration + smog was due. I almost started to cry when she gave me a quote! OMG! This is not supposed to happen to Toyotaaas! She actually told me to go get at least 1 other estimate. So I called Toyota + 1 other shop for a ballpark estimate. Somehow, even though she would be getting a rebuilt transmission directly from Toyota, she quoted me over $200-400 LESS(cant remember exact $) than what Toyota quoted me just for the cost of the transmission! The other shop gave me a quote around $400 less but no warranty so I went back to Gina & had her do the work. She took 20% off the final bill for labor too ( her Xmas card with ""20% off next service"" was still on my fridge with a magnet!). I read a couple of the negative reviews and give yelp a thumbs down for allowing name calling, personal attacks and rude insults that have nothing to do with the business or services received.

.

I was looking for a reputable Smog Test Only co. thru the internet! I came across this co. Ocean Ave Service Station. I spoke to 3-other companies that told me ""Vat do What""?? Nice... I spoke to a tech at Ocean Ave., that was so helpful, I had to come over to get the smog test done. I was totally wowed by the Customer Service that he entailed!! I waited nomore than 25-30 mins tops. The bill came to $51.00. Then I was on my Way! Way To Go Ocean Ave. ""Super"" Service Station. You guys totally roc! I will definately refer your company to my family and friends!!

2
★★★★★

I was looking for a reputable Smog Test Only co. thru the internet! I came across this co. Ocean Ave Service Station. I spoke to 3-other companies that told me ""Vat do What""?? Nice... I spoke to a tech at Ocean Ave., that was so helpful, I had to come over to get the smog test done. I was totally wowed by the Customer Service that he entailed!! I waited nomore than 25-30 mins tops. The bill came to $51.00. Then I was on my Way! Way To Go Ocean Ave. ""Super"" Service Station. You guys totally roc! I will definately refer your company to my family and friends!!

.

i always take my car here and she always does a great job

2
★★★★★

i always take my car here and she always does a great job

.

this place is honestly the best since I've started taking my car here I'm always impressed

2
★★★★★

this place is honestly the best since I've started taking my car here I'm always impressed

.

the customer service is outstanding and she made sure that the best job is always done

2
★★★★★

the customer service is outstanding and she made sure that the best job is always done

.

I'm always satisfied when I come here and I always leave happy!

2
★★★★★

I'm always satisfied when I come here and I always leave happy!

.

She fixed my car while I waited she found some minor something. I filled my car with gas and was on my way.

2
★★★★★

She fixed my car while I waited she found some minor something. I filled my car with gas and was on my way.

.

It's always a good job done and I never spend too much on the great job done!

2
★★★★★

It's always a good job done and I never spend too much on the great job done!

.

She fixed my car while I waited she found some minor something. I filled my car with gas and was on my way.

2
★★★★★

She fixed my car while I waited she found some minor something. I filled my car with gas and was on my way.

.

every time i come in for a repair i always get a good job done thank you so much

2
★★★★★

every time i come in for a repair i always get a good job done thank you so much

.

Gina always exceeds my expectations!

2
★★★★★

Gina always exceeds my expectations!

.

Gina and her crew are the best. They saved me $600 on my truck repair. The service was fast and done perfectly. I will never take my truck anywhere else.
Thank GINA!

2
★★★★★

Gina and her crew are the best. They saved me $600 on my truck repair. The service was fast and done perfectly. I will never take my truck anywhere else.
Thank GINA!

.

I only took my car here for a smog test but I definitely liked the personality and attitude of the whole staff, including Gina, who pleasantly answered my phone calls before I came over. They completed the smog test in under a half hour and told me the price upfront, which some places seem reluctant to do. I picked Gina's based on close location and positive Yahoo reviews (haven't seen the cable commercials that Yelpers refer to). My car is a 2004 with only 41,000 miles so there was no danger of repairs being necessary. However, I would try them for a diagnosis if something comes up in the future.

2
★★★★☆

I only took my car here for a smog test but I definitely liked the personality and attitude of the whole staff, including Gina, who pleasantly answered my phone calls before I came over. They completed the smog test in under a half hour and told me the price upfront, which some places seem reluctant to do. I picked Gina's based on close location and positive Yahoo reviews (haven't seen the cable commercials that Yelpers refer to). My car is a 2004 with only 41,000 miles so there was no danger of repairs being necessary. However, I would try them for a diagnosis if something comes up in the future.

.

Thank you for the wonderful service.

2
★★★★★

Thank you for the wonderful service.

.

Quick, professional, and relatively cheap.

2
★★★★★

Quick, professional, and relatively cheap.

.

Sometimes I don't like my car but I always love the service & honesty at Gina's place. I highly recommend this place, especially if you don't have a clue about anything mechanical like me.

2
★★★★★

Sometimes I don't like my car but I always love the service & honesty at Gina's place. I highly recommend this place, especially if you don't have a clue about anything mechanical like me.

.

So far so good. My boyfriend took his car into Gina almost 2 weeks ago b/c our little Ford Escort was coughing when going up hill and on exit ramps

2
★★★★★

So far so good. My boyfriend took his car into Gina almost 2 weeks ago b/c our little Ford Escort was coughing when going up hill and on exit ramps

.

Ocean Avenue has good mechanics to repair or replace any parts of your vehichle.

2
★★★★★

Ocean Avenue has good mechanics to repair or replace any parts of your vehichle.

.

Gina, the owner, runs a great shop. My family has been in the neighborhood for nearly 5 years and we go there for all the maintenance our cars need (97 Honda, 95 Ford, 00 BMW). I know enough about cars to be dangerous, but don't have the time to do much myself. We've had them work on breaks, belts, tires, tune-ups and all the regular maintenance our mini-fleet needs. Great service, no surprises and quick turnaround

2
★★★★★

Gina, the owner, runs a great shop. My family has been in the neighborhood for nearly 5 years and we go there for all the maintenance our cars need (97 Honda, 95 Ford, 00 BMW). I know enough about cars to be dangerous, but don't have the time to do much myself. We've had them work on breaks, belts, tires, tune-ups and all the regular maintenance our mini-fleet needs. Great service, no surprises and quick turnaround

.

My water pump in my 2006 Chevy Impala died and that night i brought it to gina's filled out a little paper work and left for the night. I got a call that morning letting me know what they found before they even started working I was quoted a very fair price about 500 dollars less then the dealer wanted and with genuine chevy parts and the best part it was finished the same day. Give Gina a chance she might suprise you how helpful she is.

2
★★★★★

My water pump in my 2006 Chevy Impala died and that night i brought it to gina's filled out a little paper work and left for the night. I got a call that morning letting me know what they found before they even started working I was quoted a very fair price about 500 dollars less then the dealer wanted and with genuine chevy parts and the best part it was finished the same day. Give Gina a chance she might suprise you how helpful she is.

.

I love doing business with Gina and her wonderful staff. Everybody is kind, they treat me and my business partners with respect and courtesy. They explain everything about our cars and what needs to be done to fix them, in detail and in writing. I am a dog trainer & walker in SF and my cars take a serious beating driving up and down these hills packed with dogs everyday! Gina keeps us on the road and safe! This means the world to us, and all our clients! Ocean Avenue Service Station has my highest recommendation. Gina IS my Car Girl!

2
★★★★★

I love doing business with Gina and her wonderful staff. Everybody is kind, they treat me and my business partners with respect and courtesy. They explain everything about our cars and what needs to be done to fix them, in detail and in writing. I am a dog trainer & walker in SF and my cars take a serious beating driving up and down these hills packed with dogs everyday! Gina keeps us on the road and safe! This means the world to us, and all our clients! Ocean Avenue Service Station has my highest recommendation. Gina IS my Car Girl!

.

I applaud her and everyone involved in her business. Refer EVERYONE in SF to this lady if they need car maintenance - or even gas!! She gives a discount if you pay in cash!\r

2
★★★★★

I applaud her and everyone involved in her business. Refer EVERYONE in SF to this lady if they need car maintenance - or even gas!! She gives a discount if you pay in cash!\r

.

Gina was professional, knowledgeable and quoted my mom a great price for the replacement of her alterntor (I checked 2 other places and her quote was actually the lowest). She was very direct and played no games, ... drop off, problem identified, price quote, car ready ready to go by 5pm as promised. Before bringing it in, I predicted that they would find a million things wrong since the car is so old and we wouldn't know the difference, but they proved me wrong. It was just the alternator (and seriously they could have told us anything...we know nothing about cars).

2
★★★★★

Gina was professional, knowledgeable and quoted my mom a great price for the replacement of her alterntor (I checked 2 other places and her quote was actually the lowest). She was very direct and played no games, ... drop off, problem identified, price quote, car ready ready to go by 5pm as promised. Before bringing it in, I predicted that they would find a million things wrong since the car is so old and we wouldn't know the difference, but they proved me wrong. It was just the alternator (and seriously they could have told us anything...we know nothing about cars).

.

Somebody installed a starter in my car. Then the starter went faulty within 2 days. Then I called that guy up, but he said he's busy and won't have time to fix the starter for me right away. So I took my car to Ocean Ave 76. Gina told me lies after lies. First she said my solenoid is broken. OK, replace it. Then she said starter is also broken.\r
\r
But don't the solenoid come with the starter? I immediately told them that the starter is brand new because my friend just installed it for me a few days ago. Then my friend took the starter back and tested it. It's perfectly OK. No problem.\r
\r
Gina tried to rip me off.\r
\r
Another time I had her replaced my radiator. She then also said my water pump is leaking. I didn't believe her. So I didn't fix the water pump. Then I discovered that they didn't add enough water into my radiator so that my car would over-heat, thinking I would drive back to them immediately and spend more money. Then one of my spark plug fell out while I was driving. They are messing with my car. They endanger customer's lives. Then a year later my water pump did leak and I had it fixed somewhere else. The mechanic discovered that somebody drilled a hole in my water pump, which caused the leak.\r

0
★☆☆☆☆

Somebody installed a starter in my car. Then the starter went faulty within 2 days. Then I called that guy up, but he said he's busy and won't have time to fix the starter for me right away. So I took my car to Ocean Ave 76. Gina told me lies after lies. First she said my solenoid is broken. OK, replace it. Then she said starter is also broken.\r
\r
But don't the solenoid come with the starter? I immediately told them that the starter is brand new because my friend just installed it for me a few days ago. Then my friend took the starter back and tested it. It's perfectly OK. No problem.\r
\r
Gina tried to rip me off.\r
\r
Another time I had her replaced my radiator. She then also said my water pump is leaking. I didn't believe her. So I didn't fix the water pump. Then I discovered that they didn't add enough water into my radiator so that my car would over-heat, thinking I would drive back to them immediately and spend more money. Then one of my spark plug fell out while I was driving. They are messing with my car. They endanger customer's lives. Then a year later my water pump did leak and I had it fixed somewhere else. The mechanic discovered that somebody drilled a hole in my water pump, which caused the leak.\r

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My old mechanic replaced my clutch slave cylinders in my sports car and said the clutch was going.
The car used to spin in 5th gear, finally one night it really revved up on the freeway in 5th -- I managed to drive it home.
I called around and Gina quoted me the best price to replace the clutch.
She told me the car wouldn't idle and suggested cleaning the idle setting. Then they took it for a test drive and said it was fine, that I should come and drive it.
I did and sure enough it was not the clutch, my old mechanic had misdiagnosed a vacuum leak that was affecting the shifting and clutch!
I drive an MR2 and to replace a clutch in a small mid-enging sports car is not cheap.
Gina saved me hundreds of dollars and I am never taking my car anywhere else.

5
★★★★★

My old mechanic replaced my clutch slave cylinders in my sports car and said the clutch was going.
The car used to spin in 5th gear, finally one night it really revved up on the freeway in 5th -- I managed to drive it home.
I called around and Gina quoted me the best price to replace the clutch.
She told me the car wouldn't idle and suggested cleaning the idle setting. Then they took it for a test drive and said it was fine, that I should come and drive it.
I did and sure enough it was not the clutch, my old mechanic had misdiagnosed a vacuum leak that was affecting the shifting and clutch!
I drive an MR2 and to replace a clutch in a small mid-enging sports car is not cheap.
Gina saved me hundreds of dollars and I am never taking my car anywhere else.

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1 out of 1 people found this review helpful.

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I took the car to Ocean Ave 76 because my neighbor recommended the shop. I was so disappointed with Ocean Ave 76. My brake petal was low. I asked the shop to check it out. Gina said she would look at it and give me a call. She quoted nearly 600 to replace the brakes. When I picked up the car. The brake petal was in the same place and the emergency brake did not hold.
I took the car back and got into an argument with her. She could not understand why I was upset. I made a complaint with the state of California.
I spent nearly 600 dollars on a repair that did not fix my original complaint.

A week and a half later the emergency brake cable broke. I went to another garage to have it fixed. It cost me a lot of money to have my car "repaired there". Please do not use this Garage!

1
★☆☆☆☆

I took the car to Ocean Ave 76 because my neighbor recommended the shop. I was so disappointed with Ocean Ave 76. My brake petal was low. I asked the shop to check it out. Gina said she would look at it and give me a call. She quoted nearly 600 to replace the brakes. When I picked up the car. The brake petal was in the same place and the emergency brake did not hold.
I took the car back and got into an argument with her. She could not understand why I was upset. I made a complaint with the state of California.
I spent nearly 600 dollars on a repair that did not fix my original complaint.

A week and a half later the emergency brake cable broke. I went to another garage to have it fixed. It cost me a lot of money to have my car "repaired there". Please do not use this Garage!

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0 out of 1 people found this review helpful.

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I was very disappointed with Ocean Ave 76. They repaired my brake on my Mini Van. I spent a lot of money and they did not fix the original problem of a low brake petal. The woman was rude and she had her mechanic adjust my emergency brake so tight that it broke a week later. I filed a claim with the state of California. \r
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My neighbor recommended this place to me. I will never use them again.

0
★☆☆☆☆

I was very disappointed with Ocean Ave 76. They repaired my brake on my Mini Van. I spent a lot of money and they did not fix the original problem of a low brake petal. The woman was rude and she had her mechanic adjust my emergency brake so tight that it broke a week later. I filed a claim with the state of California. \r
\r
My neighbor recommended this place to me. I will never use them again.

Cons: orginal problem was never fixed.

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Ocean Avenue 76 has good mechanics to repair or replace any parts of your vehichle. I come here when it's convenient to get my oil changed. I am fortunate that I have had to use any other serviced.

4
★★★★☆

Ocean Avenue 76 has good mechanics to repair or replace any parts of your vehichle. I come here when it's convenient to get my oil changed. I am fortunate that I have had to use any other serviced.

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1 out of 1 people found this review helpful.

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I use to always laugh when I see the commercial for this place. I won't be laughing anymore. I used their service when my vehicle would not start when I was at Mickeydee's. They came to where my car was because I could not get to them. The mechanic got my vehicle started and drove it to the station and put in a new alternator the following day. Now that's excellent service.

4
★★★★☆

I use to always laugh when I see the commercial for this place. I won't be laughing anymore. I used their service when my vehicle would not start when I was at Mickeydee's. They came to where my car was because I could not get to them. The mechanic got my vehicle started and drove it to the station and put in a new alternator the following day. Now that's excellent service.

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1 out of 1 people found this review helpful.

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I came in here for repairs not by first choice by because my car broke down just down the street. The mechanics diagnosed it and ordered my parts then fixed it in 3 days. The repair was of great quality and guaranteed for as long as I owned my vehicle. Great fast service and the price was reasonable.

4
★★★★☆

I came in here for repairs not by first choice by because my car broke down just down the street. The mechanics diagnosed it and ordered my parts then fixed it in 3 days. The repair was of great quality and guaranteed for as long as I owned my vehicle. Great fast service and the price was reasonable.

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1 out of 1 people found this review helpful.

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I was driving on Ocean Ave when I suddenly got a flat tire. I never had this happen to me before. I pulled over to 76 and the staff was so helpful. I had my tire replaced and I was driving again in less that 30 minutes. I will come here again. Not only is it close to my home, but the people are so easy to work with too.

5
★★★★★

I was driving on Ocean Ave when I suddenly got a flat tire. I never had this happen to me before. I pulled over to 76 and the staff was so helpful. I had my tire replaced and I was driving again in less that 30 minutes. I will come here again. Not only is it close to my home, but the people are so easy to work with too.

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1 out of 1 people found this review helpful.

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My daughter's car broke down, and we left it at 11 pm with the night clerk. The next morning we got a call that although they don't work on older Audi's, they had examined it, diagnosed the problem, and concluded that we could drive the car to our mechanic 50 miles away (they were correct, the car did make it). Gina went out of her way to assist us, and I was impressed with all of the employees that I interacted with. \r
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I would highly recommend thier service.

2
★★★★★

My daughter's car broke down, and we left it at 11 pm with the night clerk. The next morning we got a call that although they don't work on older Audi's, they had examined it, diagnosed the problem, and concluded that we could drive the car to our mechanic 50 miles away (they were correct, the car did make it). Gina went out of her way to assist us, and I was impressed with all of the employees that I interacted with. \r
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I would highly recommend thier service.

 

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