Utopia Management

★★★★★
  • 3024 E Chapman Ave 209

    Orange, CA 92869

    Map & Directions
  • 949-369-5555

Real Estate

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Utopia has an excellent team and they seem to really care about their tenants. I would definitely rent from the again.

2
★★★★☆

Utopia has an excellent team and they seem to really care about their tenants. I would definitely rent from the again.

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Utopia just started managing my property. I will admit I was a bit surprised and skeptical when they told me that the average time to get a tenant was approximately 4 weeks. Well I was pleasantly surprised when my property rented in 3 weeks. Although I am a new client, I must say so far I have had outstanding service and am very pleased.

2
★★★★★

Utopia just started managing my property. I will admit I was a bit surprised and skeptical when they told me that the average time to get a tenant was approximately 4 weeks. Well I was pleasantly surprised when my property rented in 3 weeks. Although I am a new client, I must say so far I have had outstanding service and am very pleased.

Pros: Service

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My mom and I were in town just for 2 days looking for a place so I could go to school. We were exhausted and it had been raining. I saw a sign in the window and my mom called. The lady stopped everything to help us. We closed the deal and I was able to move in the next day. She was so nice that we dropped off a thankyou gift for all that she did to make our situation work. That is great customer service.

2
★★★★★

My mom and I were in town just for 2 days looking for a place so I could go to school. We were exhausted and it had been raining. I saw a sign in the window and my mom called. The lady stopped everything to help us. We closed the deal and I was able to move in the next day. She was so nice that we dropped off a thankyou gift for all that she did to make our situation work. That is great customer service.

Pros: was there for me

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Unprofessional from the beginning. After the ""realtor"" and I use that term loosely, toured my house, she spent the majority of the time pointing out all the negatives and saying most people would buy before the rent. Awesome, thanks. Our manager was completely disorganized, late for appointments and rarely returned phone calls. Several parties interested in renting the house contacted me and said that our ""property manager"" had not returned their calls. When the property was finally rented out, they overcharged us for repairs, and also failed to pay our utility bills on time, which they were responsible for. I don't think property management is rocket science, but does require a little organization. Forget about this company. They are disorganized and their ""property managers"" seem to lack tact, common courtesy, organization, and knowledge of what they are doing half the time.

0
★☆☆☆☆

Unprofessional from the beginning. After the ""realtor"" and I use that term loosely, toured my house, she spent the majority of the time pointing out all the negatives and saying most people would buy before the rent. Awesome, thanks. Our manager was completely disorganized, late for appointments and rarely returned phone calls. Several parties interested in renting the house contacted me and said that our ""property manager"" had not returned their calls. When the property was finally rented out, they overcharged us for repairs, and also failed to pay our utility bills on time, which they were responsible for. I don't think property management is rocket science, but does require a little organization. Forget about this company. They are disorganized and their ""property managers"" seem to lack tact, common courtesy, organization, and knowledge of what they are doing half the time.

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I have been using this company for one year to manage my property. I believe the first two reviews are written by Utopia. The disgruntled girl hit it right on the head when she said this company is unprofessional, unqualified, very rude and disrespectful.\n\nThey were using an unlicensed realtor to manage my property and to carry out the duties of a licensed real estate agent. This company is a money collecting company not a property management company, MONEY IS THEIR BOTTOM LINE!!!

0
★☆☆☆☆

I have been using this company for one year to manage my property. I believe the first two reviews are written by Utopia. The disgruntled girl hit it right on the head when she said this company is unprofessional, unqualified, very rude and disrespectful.\n\nThey were using an unlicensed realtor to manage my property and to carry out the duties of a licensed real estate agent. This company is a money collecting company not a property management company, MONEY IS THEIR BOTTOM LINE!!!

Pros: NO PRO'S

Cons: Everything!!!!!!!!!!

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My serch for a place to live was very hard since english is not my 1st language. Utopia always called me back and was very patient with me. I am going to school and did not have a full time job. They worked with me so that I could move into the condo. Other companies did not call me back . This is a very nice, friendly company.

2
★★★★★

My serch for a place to live was very hard since english is not my 1st language. Utopia always called me back and was very patient with me. I am going to school and did not have a full time job. They worked with me so that I could move into the condo. Other companies did not call me back . This is a very nice, friendly company.

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Do not use this company. They are unreliable, discourteous, and rude. When we first wanted to look at some apartments, the lady (Katie) promised to meet us at the property at 8:00am the following day. My roommate called in sick to work so he would be able to go and look, but she never showed up. She never even called to apologize for missing the appointment. When asked about this, she simply said ""Oh, I'm sorry, I forgot."" It is your job, and you forgot? Come on. The viewing was rescheduled for later in the week, and this time Katie showed up. We decided to get the place.\n\nI wasn't currently living in San Diego, so arranging a time to sign the lease was a little tricky. Katie agreed to come in on a Saturday at 1:00pm. I made the 3 hour drive down to San Diego and arrived at Utopia at 12:45pm. I waited for 1 hour 15 minutes and tried repeatedly calling Katie. She never showed up and never answered the phone call. She didn't call back on Monday, so I called her and asked what happened. She claimed ""the secretary forgot to unlock the door,"" but you would think the realtor would have keys if he or she was planning to come in outside normal business hours. She said I would have to either drive down again or she could fax it to me so I could sign it, get it notarized, and fax it back. When I asked about paying for the notary, Utopia did not offer to pay for me. I argued with them for 30 minutes, but they did not give in. Finally I just said I would drive down again. I left work early a few days later and drove the 3 hours again to San Diego to sign the lease.\n\nWhile we were living at the apartments, we had no issues with Utopia. We never had to deal with them.\n\nWhen we moved out, we received a letter informing us we would receive our security deposit balance, less and charges, within 21 days at our forwarding addresses. It has now been 44 days and we still have received no information. We have been calling them for a week trying to talk to the appropriate people (Katie or her boss), but they have not answered our calls, nor have they returned them. The security deposit is a significant amount ($1600), but now that we are not paying them, they no longer care about customer service, if they did to begin with. Do not deal with this company, you will regret it.

0
★☆☆☆☆

Do not use this company. They are unreliable, discourteous, and rude. When we first wanted to look at some apartments, the lady (Katie) promised to meet us at the property at 8:00am the following day. My roommate called in sick to work so he would be able to go and look, but she never showed up. She never even called to apologize for missing the appointment. When asked about this, she simply said ""Oh, I'm sorry, I forgot."" It is your job, and you forgot? Come on. The viewing was rescheduled for later in the week, and this time Katie showed up. We decided to get the place.\n\nI wasn't currently living in San Diego, so arranging a time to sign the lease was a little tricky. Katie agreed to come in on a Saturday at 1:00pm. I made the 3 hour drive down to San Diego and arrived at Utopia at 12:45pm. I waited for 1 hour 15 minutes and tried repeatedly calling Katie. She never showed up and never answered the phone call. She didn't call back on Monday, so I called her and asked what happened. She claimed ""the secretary forgot to unlock the door,"" but you would think the realtor would have keys if he or she was planning to come in outside normal business hours. She said I would have to either drive down again or she could fax it to me so I could sign it, get it notarized, and fax it back. When I asked about paying for the notary, Utopia did not offer to pay for me. I argued with them for 30 minutes, but they did not give in. Finally I just said I would drive down again. I left work early a few days later and drove the 3 hours again to San Diego to sign the lease.\n\nWhile we were living at the apartments, we had no issues with Utopia. We never had to deal with them.\n\nWhen we moved out, we received a letter informing us we would receive our security deposit balance, less and charges, within 21 days at our forwarding addresses. It has now been 44 days and we still have received no information. We have been calling them for a week trying to talk to the appropriate people (Katie or her boss), but they have not answered our calls, nor have they returned them. The security deposit is a significant amount ($1600), but now that we are not paying them, they no longer care about customer service, if they did to begin with. Do not deal with this company, you will regret it.

Pros: 5 day grace period to pay rent

Cons: Everything else

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I gave them my invoice for garden service...even though I was told they are on a 30 day pay cycle. I still got my check in few days. It was great.

2
★★★★★

I gave them my invoice for garden service...even though I was told they are on a 30 day pay cycle. I still got my check in few days. It was great.

Pros: they're fast

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I would like to start by saying I would give them NO star if that was a choice. \n\n\nto make a very long and painful story short, i will just get to a few of the points. \nUtopia seemed so helpful when we wanted to rent out our condo, they called back the same day and happened to be so friendly.\n\nThat was it!!! it went downhill from there.\nThey never checked the mail box and got us in real big trouble with the electric guys in San Diego.\nThey kept charging us for placing the condo in the paper long after it was rented. When I called about them returning my money for the unnecessary ads it took close to three weeks to get an answer and they refused to give us our money back.\nI called the head rep, she told me that it was not her problem and i had to deal with my personal rep who was never there. I told her that i can not reach my rep and she does not return calls. The head rep told me that is not her problem. ( NICE)\nThey would only show the condo on Fridays nights , leaving potential renters to find another condos to rent as they were not willing to wait an entire week to see the condo. When I called the rep to ask why, she said that she was busy and that is the best that she can do. Too bad for me huh? Poor girl.\nI have a list that could go one for months but I will spare you. \nThe final stab is that even after I fired them they refuse to give me back my deposit from the tenant until i had to send a rep from another company ( physically) to see them. They delayed it for over 1 month.\nThey are a very terrible company and only want your money. They keep trying to sell you stuff. what is that about?? they are completely useless and you are better off without them!!

0
★☆☆☆☆

I would like to start by saying I would give them NO star if that was a choice. \n\n\nto make a very long and painful story short, i will just get to a few of the points. \nUtopia seemed so helpful when we wanted to rent out our condo, they called back the same day and happened to be so friendly.\n\nThat was it!!! it went downhill from there.\nThey never checked the mail box and got us in real big trouble with the electric guys in San Diego.\nThey kept charging us for placing the condo in the paper long after it was rented. When I called about them returning my money for the unnecessary ads it took close to three weeks to get an answer and they refused to give us our money back.\nI called the head rep, she told me that it was not her problem and i had to deal with my personal rep who was never there. I told her that i can not reach my rep and she does not return calls. The head rep told me that is not her problem. ( NICE)\nThey would only show the condo on Fridays nights , leaving potential renters to find another condos to rent as they were not willing to wait an entire week to see the condo. When I called the rep to ask why, she said that she was busy and that is the best that she can do. Too bad for me huh? Poor girl.\nI have a list that could go one for months but I will spare you. \nThe final stab is that even after I fired them they refuse to give me back my deposit from the tenant until i had to send a rep from another company ( physically) to see them. They delayed it for over 1 month.\nThey are a very terrible company and only want your money. They keep trying to sell you stuff. what is that about?? they are completely useless and you are better off without them!!

Pros: Great when signing up

Cons: Rude, liars and do not return your emails or calls

.

I am a new client of Utopia?s and my rental need a lot TLC in order to get it rent ready. I was pleasantly surprised with the professionalism, knowledge and time frame for getting all the bids as well as getting the work completed in a timely manner. The Maintenance Coordinator arranged to have a very knowledgeable maintenance tech meet me at the property to go over my list of items I wanted done and details. I really felt that I received personalized service. UTOPIA?S #1 PRIORITY REALLY IS CUSTOMER SERVICE!!

2
★★★★★

I am a new client of Utopia?s and my rental need a lot TLC in order to get it rent ready. I was pleasantly surprised with the professionalism, knowledge and time frame for getting all the bids as well as getting the work completed in a timely manner. The Maintenance Coordinator arranged to have a very knowledgeable maintenance tech meet me at the property to go over my list of items I wanted done and details. I really felt that I received personalized service. UTOPIA?S #1 PRIORITY REALLY IS CUSTOMER SERVICE!!

Pros: Customer Service

Cons: n/a

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I recently came to Utopia to have my property managed by them. During the process of getting my property rented out my father passed and I just wanted to say Thank you. I appreciate the professional way in which you handle my issues.\r\n

2
★★★★★

I recently came to Utopia to have my property managed by them. During the process of getting my property rented out my father passed and I just wanted to say Thank you. I appreciate the professional way in which you handle my issues.\r\n

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I am in the Navy and when it came time for me to transfer and find a place to live I had so much trouble because alot of places were not willing to process me with out meeting me first. I needed to sign the lease and have a place to move to without seeing the unit. I found Utopia Management's website and they have alot of choices and varity that I was able to find what I was looking for, did my application online, was approved and everything turned out great.

2
★★★★★

I am in the Navy and when it came time for me to transfer and find a place to live I had so much trouble because alot of places were not willing to process me with out meeting me first. I needed to sign the lease and have a place to move to without seeing the unit. I found Utopia Management's website and they have alot of choices and varity that I was able to find what I was looking for, did my application online, was approved and everything turned out great.

.

I was real happy when I rented a house thru Utopia because they were very good about taking care of my maintance needs. I know they had to contact the owner and wait for a response but they did not leave me hanging out there waiting. They have good techs that called me and came out to do the repair so I was not going the weekend without a kitchen sink. \r\nthanks for your concern.

2
★★★★★

I was real happy when I rented a house thru Utopia because they were very good about taking care of my maintance needs. I know they had to contact the owner and wait for a response but they did not leave me hanging out there waiting. They have good techs that called me and came out to do the repair so I was not going the weekend without a kitchen sink. \r\nthanks for your concern.

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We hired Utopia to manage the renting of our home, they did so in a timely manner. It was not until the new tenants called to cancel due to a change in job relocation the morning they were suppose to move in. Of course I was upset, but due to the diligence of my property manager at Utopia, a rented was fould before the weekend ended. I have complete confidence that Utopia has an able staff that goes above & beyond to get the job done.

2
★★★★★

We hired Utopia to manage the renting of our home, they did so in a timely manner. It was not until the new tenants called to cancel due to a change in job relocation the morning they were suppose to move in. Of course I was upset, but due to the diligence of my property manager at Utopia, a rented was fould before the weekend ended. I have complete confidence that Utopia has an able staff that goes above & beyond to get the job done.

Pros: Service

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I have been renting a very nice house in San Diego for the past year and have just recently bought a house. I wanted people to know that Utopia Management work with the owner of the house to allow me to stay until my house closed escrow. I received my deposit with in the time frame and found them fair with my securtiy deposit. Now that I am a home owner If I ever needed to rent my place I would recommend them and anyone out there that wants to rent you can be assured you will be treated fair.

2
★★★★★

I have been renting a very nice house in San Diego for the past year and have just recently bought a house. I wanted people to know that Utopia Management work with the owner of the house to allow me to stay until my house closed escrow. I received my deposit with in the time frame and found them fair with my securtiy deposit. Now that I am a home owner If I ever needed to rent my place I would recommend them and anyone out there that wants to rent you can be assured you will be treated fair.

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Utopia is honest & fast! I run a demolition Co. I recently did work for Utopia and I accidentally dropped my invoice into Utopia?s drop box?not knowing that is for rent payments. The next day the lady at Utopia called me & said she had been handed an invoice and just needed to know what property my bill was for?I had forgotten to put that on the invoice.\r\n I apologized for leaving it that way?she was very nice and said it was okay and not to worry she would be sending me a check by the end of the week. I was glad that they didn?t just wait for me to call them asking if they had gotten my bill.\r\n

2
★★★★★

Utopia is honest & fast! I run a demolition Co. I recently did work for Utopia and I accidentally dropped my invoice into Utopia?s drop box?not knowing that is for rent payments. The next day the lady at Utopia called me & said she had been handed an invoice and just needed to know what property my bill was for?I had forgotten to put that on the invoice.\r\n I apologized for leaving it that way?she was very nice and said it was okay and not to worry she would be sending me a check by the end of the week. I was glad that they didn?t just wait for me to call them asking if they had gotten my bill.\r\n

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I just signed up to have my condo rented out with Utopia Management and it was on the rental market only 1 day and it was rented! I found out that the property manager showed it at 7:30 in the morning and had it rented by 3:30 that same day. I am so happy that they were willing to change their work hours to accommodate this woman because my condo is in a bad part of town.

2
★★★★★

I just signed up to have my condo rented out with Utopia Management and it was on the rental market only 1 day and it was rented! I found out that the property manager showed it at 7:30 in the morning and had it rented by 3:30 that same day. I am so happy that they were willing to change their work hours to accommodate this woman because my condo is in a bad part of town.

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I just signed by third lease extension with Utopia Management. They are everything I look for in a landlord co. Responsive, timely and caring when you need them, and they give you your space when you don't.\r\n\r\nMy rent has always been reasonable and affordable, and each year I appreciate that they don't raise it too much.\r\n\r\nI would highly recommend searching through their properties if you are looking for a place to live in San Diego.\r\n

2
★★★★★

I just signed by third lease extension with Utopia Management. They are everything I look for in a landlord co. Responsive, timely and caring when you need them, and they give you your space when you don't.\r\n\r\nMy rent has always been reasonable and affordable, and each year I appreciate that they don't raise it too much.\r\n\r\nI would highly recommend searching through their properties if you are looking for a place to live in San Diego.\r\n

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I recently became a vendor with Utopia Management. Thier accounts payable person is friendly and she returns my calls quickly. I e-mailed my invoices last week and...I already have a payment from them. I'm happy!

2
★★★★★

I recently became a vendor with Utopia Management. Thier accounts payable person is friendly and she returns my calls quickly. I e-mailed my invoices last week and...I already have a payment from them. I'm happy!

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I have been renting a townhome from Utopia Management for 2 years now and decided that it was time I recognized them as a professional and honest company. My reason is that there was a leak that started in the closet. It spread and mold started to grow before I realized it. Utopia jumped into action and got the right people in to remove the wall and take care of the leak. I was thankful that I was not blamed for the problem and that they moved quickly and proceed correctly according to the law. The last place I rented was terrible. thanks Utopia for cleaning up the mess and restoring my life.

2
★★★★★

I have been renting a townhome from Utopia Management for 2 years now and decided that it was time I recognized them as a professional and honest company. My reason is that there was a leak that started in the closet. It spread and mold started to grow before I realized it. Utopia jumped into action and got the right people in to remove the wall and take care of the leak. I was thankful that I was not blamed for the problem and that they moved quickly and proceed correctly according to the law. The last place I rented was terrible. thanks Utopia for cleaning up the mess and restoring my life.

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Kudos to Utopia. I have been renting from Utopia since November 08 and want to say that overall the experience, from the receptionist to maintenance down to the managers, has been exceptional and professional. Thanks for making my moving experience positive.

2
★★★★★

Kudos to Utopia. I have been renting from Utopia since November 08 and want to say that overall the experience, from the receptionist to maintenance down to the managers, has been exceptional and professional. Thanks for making my moving experience positive.

Pros: All together great moving experience

.

The service at the separate offices must vary judging from the comments on this site. Other sites I have looked up have the same type of problems as the ones that follow.\r\nSince the week after signing the contract the problems began. I had people calling to look at the house from the ad I had placed but Utopia doesn?t show places on weekends so I gladly showed it. When I had questions about how the process worked for the renters it would be days before I would hear back from the rep. A few months after the house was rented out I received one of the statements saying they had paid my HOA dues. The problem with that is I paid them already. The statements the HOA was sending to the management company gave the balance as $0. Why did they feel they had to start paying? Again trying to get any answers took about a week. I would send emails but the replies from the company would not include any answers. About six months later I got a letter from my HOA stating that the dues have not been paid for a few months. After calling Utopia three times they informed me that they would take care of it. The next statement showed that they had over paid by hundreds of dollars. Instead of paying me back the money Utopia just used the money they overpaid the HOA for the monthly due till it ran out. Utopia still has not paid me back for the late fees that accrued either. \r\nMy tenant wrote to me stating that the HOA had written a letter stating that the palm trees had to be trimmed and he was happy to do it himself but before he did it Utopia sent a guy out to do it even though I told them I was taking care of it. They charged $150 for a job that takes my about two hours. (The list goes on)\r\nAfter I wrote the company stating that I will not be needing their services any longer I got a letter from their rep. asking as to why I was terminating the contract. Wow, really!\r\n

0
★☆☆☆☆

The service at the separate offices must vary judging from the comments on this site. Other sites I have looked up have the same type of problems as the ones that follow.\r\nSince the week after signing the contract the problems began. I had people calling to look at the house from the ad I had placed but Utopia doesn?t show places on weekends so I gladly showed it. When I had questions about how the process worked for the renters it would be days before I would hear back from the rep. A few months after the house was rented out I received one of the statements saying they had paid my HOA dues. The problem with that is I paid them already. The statements the HOA was sending to the management company gave the balance as $0. Why did they feel they had to start paying? Again trying to get any answers took about a week. I would send emails but the replies from the company would not include any answers. About six months later I got a letter from my HOA stating that the dues have not been paid for a few months. After calling Utopia three times they informed me that they would take care of it. The next statement showed that they had over paid by hundreds of dollars. Instead of paying me back the money Utopia just used the money they overpaid the HOA for the monthly due till it ran out. Utopia still has not paid me back for the late fees that accrued either. \r\nMy tenant wrote to me stating that the HOA had written a letter stating that the palm trees had to be trimmed and he was happy to do it himself but before he did it Utopia sent a guy out to do it even though I told them I was taking care of it. They charged $150 for a job that takes my about two hours. (The list goes on)\r\nAfter I wrote the company stating that I will not be needing their services any longer I got a letter from their rep. asking as to why I was terminating the contract. Wow, really!\r\n

Pros: They did rent out the house

Cons: Don't return calls/email timely, can't manage simple financial dealings, not open weekends

.

I have been renting out my house for years and have changed property management companies before and now that I am with Utopia I plan to stay. Everytime the tenants have a maintance issue they take care of it. I was worried that if the maintance was'nt taken care of that more damage would be done and then it gets more expensive. Thank you maintance dept for all your efforts in keeping the tenants happy and the property manager for their efforts as well.

2
★★★★★

I have been renting out my house for years and have changed property management companies before and now that I am with Utopia I plan to stay. Everytime the tenants have a maintance issue they take care of it. I was worried that if the maintance was'nt taken care of that more damage would be done and then it gets more expensive. Thank you maintance dept for all your efforts in keeping the tenants happy and the property manager for their efforts as well.

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I have been a vendor for Utopia for many years. I have also work for other property management companies and I will tell you Utopia is by far the easiest and most organized to work with. Always very responsive to calls if I have a question about a job to be performed or an estimate I have been sent out on. They make my job easier.

2
★★★★★

I have been a vendor for Utopia for many years. I have also work for other property management companies and I will tell you Utopia is by far the easiest and most organized to work with. Always very responsive to calls if I have a question about a job to be performed or an estimate I have been sent out on. They make my job easier.

Pros: Service oriented

Cons: n/a

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I am a new tenant and I just wanted to say how impressed I am with Utopia?s Maintenance Department. I called and reported a maintenance issue and not only was the lady I spoke with helpful, but genuinely pleasant. They sent out repair personnel the same day and made the repair at the same time. Over the years I have lived in several different rentals and I can?t tell you how refreshing it was to get such great service. Thank you Utopia for your great customer service!!!!!!!!!

2
★★★★★

I am a new tenant and I just wanted to say how impressed I am with Utopia?s Maintenance Department. I called and reported a maintenance issue and not only was the lady I spoke with helpful, but genuinely pleasant. They sent out repair personnel the same day and made the repair at the same time. Over the years I have lived in several different rentals and I can?t tell you how refreshing it was to get such great service. Thank you Utopia for your great customer service!!!!!!!!!

Pros: Great Customer Service

.

I moved do to work and I needed my 4 bedroom home rented out and to good tenants. I found Utopia management and they took care of everything because it needed painted and cleaned. They were able to get me the estimates and get the painters in then the carpets cleaned anprofessional.d finally the house cleaned. I was so happy when they called to say that they found a good tenant with perfect credit. I am so pleased at the service and I do not mind paying for good help it is always worth it to pay for a professional.

2
★★★★★

I moved do to work and I needed my 4 bedroom home rented out and to good tenants. I found Utopia management and they took care of everything because it needed painted and cleaned. They were able to get me the estimates and get the painters in then the carpets cleaned anprofessional.d finally the house cleaned. I was so happy when they called to say that they found a good tenant with perfect credit. I am so pleased at the service and I do not mind paying for good help it is always worth it to pay for a professional.

.

I just have to say thank you to Utopia for the great customer service!! I recently discovered that my tenants trashed my rental property and I had no idea what to do. I called Utopia to take over the unit...and they took care of all the damages...it didn't cost an arm and leg to fix it and they restored my unit like new. I re-rented my unit to some great new tenants and I'm so relieved. Thanks!!!

2
★★★★★

I just have to say thank you to Utopia for the great customer service!! I recently discovered that my tenants trashed my rental property and I had no idea what to do. I called Utopia to take over the unit...and they took care of all the damages...it didn't cost an arm and leg to fix it and they restored my unit like new. I re-rented my unit to some great new tenants and I'm so relieved. Thanks!!!

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Having newborn premature twins is hard enough, but then the heater to our apartment went out . I called the Utopia office to report, they understood my situation & had the heater repair company come out in the middle of night. I greatly appreciate their caring staff for listening and going over & above. \r\n

2
★★★★★

Having newborn premature twins is hard enough, but then the heater to our apartment went out . I called the Utopia office to report, they understood my situation & had the heater repair company come out in the middle of night. I greatly appreciate their caring staff for listening and going over & above. \r\n

Pros: Great Service

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The professionalism at Utopia have exceeded my expectations! The rental industry has been affected by the economy and this company has proven that the it's not always about the bottom line. I strongly recommend that if you are considering renting out your home, call Utopia before trying to do it yourself.

2
★★★★★

The professionalism at Utopia have exceeded my expectations! The rental industry has been affected by the economy and this company has proven that the it's not always about the bottom line. I strongly recommend that if you are considering renting out your home, call Utopia before trying to do it yourself.

Pros: great service

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I was worried that my townhome would not rent before I moved out. Utopia was able to find a quailfied person and they moved in 3 days after I moved out. I could not have done this without them. I want people to know that having a management service is the best way to go they can take care of so much like the cleaning etc and I just focused on packing and moving.

2
★★★★★

I was worried that my townhome would not rent before I moved out. Utopia was able to find a quailfied person and they moved in 3 days after I moved out. I could not have done this without them. I want people to know that having a management service is the best way to go they can take care of so much like the cleaning etc and I just focused on packing and moving.

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It was a relief to know that all my property concerns were taken care of. I recently signed up to rent my property with Utopia. They took care of a leak that the tenants called about over the weekend. When I called my property manager on tues she let me know that the leak was fixed and the tenants were very happy. Thanks Utopia for great service!!

2
★★★★★

It was a relief to know that all my property concerns were taken care of. I recently signed up to rent my property with Utopia. They took care of a leak that the tenants called about over the weekend. When I called my property manager on tues she let me know that the leak was fixed and the tenants were very happy. Thanks Utopia for great service!!

Pros: thumbs up

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I want to thank the staff at Utopia for keeping my property running smoothly for the past few months. You have addressed my tenants' maintenance request in a timely manner and they have had nothing but positive feedback about your company. Additionally, you have been exceptional at manageing the income! I havce seen more months of profits thatn I ever did while manageing myself. Thank you again and happy holidays!

2
★★★★★

I want to thank the staff at Utopia for keeping my property running smoothly for the past few months. You have addressed my tenants' maintenance request in a timely manner and they have had nothing but positive feedback about your company. Additionally, you have been exceptional at manageing the income! I havce seen more months of profits thatn I ever did while manageing myself. Thank you again and happy holidays!

Pros: very detailed financial statement

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While desperately looking for a place to live, I have came across many unhelpful people. The lady I dealt with at Utopia Management was the exact opposite. She responded so quickly to my requests about the property. It was nice to finally meet someone who acts with professionalism. I have since then found a different rental, however I have referred many people to Utopia and to the helpful individual.

2
★★★★★

While desperately looking for a place to live, I have came across many unhelpful people. The lady I dealt with at Utopia Management was the exact opposite. She responded so quickly to my requests about the property. It was nice to finally meet someone who acts with professionalism. I have since then found a different rental, however I have referred many people to Utopia and to the helpful individual.

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I am extremely happy with the service I've gotten from Utopia. I am a property owner and brand new to the rental game, but Krista took the time to explain everything to me in detail and gave great suggestions based on her experience. And, they ended up finding a well qualified renter within just a few days. Which was really nice because I was getting tired of paying mortgage and rent . I can really tell that they care, and am looking forward to a long relationship with them while I rent my condo.

2
★★★★★

I am extremely happy with the service I've gotten from Utopia. I am a property owner and brand new to the rental game, but Krista took the time to explain everything to me in detail and gave great suggestions based on her experience. And, they ended up finding a well qualified renter within just a few days. Which was really nice because I was getting tired of paying mortgage and rent . I can really tell that they care, and am looking forward to a long relationship with them while I rent my condo.

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Thanks for renting out my condo so quickly. I am writing this review to say thanks for doing a great job. I was still living in the condo and Utopia showed up on time and called to set up apptoments for me and they never let my cat out. I feel very secure in letting them handle my condo while I am out of the country for the next 2 years.

2
★★★★★

Thanks for renting out my condo so quickly. I am writing this review to say thanks for doing a great job. I was still living in the condo and Utopia showed up on time and called to set up apptoments for me and they never let my cat out. I feel very secure in letting them handle my condo while I am out of the country for the next 2 years.

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I just moved to San Diego and i was having the hardest time trying to find a place to live. I finally decided to use a property management company and Utopia was highly recommended to me. From the moment i called they were extremely friendly and helpful. They were very efficient with returning my phone calls and answering any questions i had. I was in my new place before i knew it. They made finding a home very easy and stress free for me. I would definitely use this company again!!

2
★★★★★

I just moved to San Diego and i was having the hardest time trying to find a place to live. I finally decided to use a property management company and Utopia was highly recommended to me. From the moment i called they were extremely friendly and helpful. They were very efficient with returning my phone calls and answering any questions i had. I was in my new place before i knew it. They made finding a home very easy and stress free for me. I would definitely use this company again!!

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I recently purchased a foreclosed home as an investment property. I also needed to find a property management company with the background & experience to handle renovating it & renting it out. I had the pleasure of working with a one of the most enjoyable people I have ever met. Not only did they renovate the home in a timely manner, they kept it within my budget & rented it before the work was completed. Best customer service I have seen in a long time.

2
★★★★★

I recently purchased a foreclosed home as an investment property. I also needed to find a property management company with the background & experience to handle renovating it & renting it out. I had the pleasure of working with a one of the most enjoyable people I have ever met. Not only did they renovate the home in a timely manner, they kept it within my budget & rented it before the work was completed. Best customer service I have seen in a long time.

Pros: Great Customer Service

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As an owner that owns an apartment building and lives out of state, Utopia has always been a company I felt I could trust and that would handle my property in my best interest!

2
★★★★★

As an owner that owns an apartment building and lives out of state, Utopia has always been a company I felt I could trust and that would handle my property in my best interest!

Pros: Reliable and Knowledgeable

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I have had nothing but great experiences with this company. I came in to up my keys and they were so sufficient and accurate with everything!! They were very nice and helpful the whole time. I would recommend them to anyone I know.

2
★★★★☆

I have had nothing but great experiences with this company. I came in to up my keys and they were so sufficient and accurate with everything!! They were very nice and helpful the whole time. I would recommend them to anyone I know.

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I never write reviews about companies unless it's to warn people, but I had to let renters know that there are people in the rental industry that take pride in their work. \r\nMy family & were transfered here by the military, and rented a townhouse in the Tierrasanta area from Utopia Management. \r\nOver the course of the next three years, we called called in or emailed various requests for repairs. Each request was quickly replied with a phone call or email to schedule an appointment at our earliest convience. The workers that were sent, were courteous, prompt and completed each repair. \r\nAfter finally moving into military housing recently, I realized how much I had come to expect that prompt service. \r\nUtopia keep up the great service to all & especially the military families !

2
★★★★★

I never write reviews about companies unless it's to warn people, but I had to let renters know that there are people in the rental industry that take pride in their work. \r\nMy family & were transfered here by the military, and rented a townhouse in the Tierrasanta area from Utopia Management. \r\nOver the course of the next three years, we called called in or emailed various requests for repairs. Each request was quickly replied with a phone call or email to schedule an appointment at our earliest convience. The workers that were sent, were courteous, prompt and completed each repair. \r\nAfter finally moving into military housing recently, I realized how much I had come to expect that prompt service. \r\nUtopia keep up the great service to all & especially the military families !

Pros: Customer Service

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Thank you for managing my rental property for the last six years your company has been great to work with.

2
★★★★★

Thank you for managing my rental property for the last six years your company has been great to work with.

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I just recently rented from Utopia Management. I just wanted to say how convenient the company has made renting. Not only was I able to go on line and apply for the apartment, but I was able to view the apartment over the weekend. This was great for me because I work Mon. thru Fri. and I did not have to take any time off from work. Thanks again Utopia!!!

2
★★★★★

I just recently rented from Utopia Management. I just wanted to say how convenient the company has made renting. Not only was I able to go on line and apply for the apartment, but I was able to view the apartment over the weekend. This was great for me because I work Mon. thru Fri. and I did not have to take any time off from work. Thanks again Utopia!!!

Pros: Very Customer Oriented

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My husband and I needed to find a rental in a very short amount of time. I came across an ad of Utopia Management?s and they returned my phone call in a timely manner. When I informed the agent of our limited amount of time she crammed her schedule to get us in to see rentals as soon as possible. We ended finding a great home in a great area and still had enough time to schedule movers. Signing the lease and moving in was a smooth process and there was never any confusion because they took the time to communicate with us and explain in detail anything we had questions on.

2
★★★★★

My husband and I needed to find a rental in a very short amount of time. I came across an ad of Utopia Management?s and they returned my phone call in a timely manner. When I informed the agent of our limited amount of time she crammed her schedule to get us in to see rentals as soon as possible. We ended finding a great home in a great area and still had enough time to schedule movers. Signing the lease and moving in was a smooth process and there was never any confusion because they took the time to communicate with us and explain in detail anything we had questions on.

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Thank you for taking over management of my Mira Mesa Home. I understand that you deal with many properties and am happy that you professionally help me with mine with quick responses and prudent spending!

2
★★★★★

Thank you for taking over management of my Mira Mesa Home. I understand that you deal with many properties and am happy that you professionally help me with mine with quick responses and prudent spending!

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Utopia takes care of us every time. We have been living in one of their rentals for 2 years and anytime something comes up the maintenance staff is right there to handle it. The staff is friendly and responsive, it is a pleasure to rent from them.

2
★★★★★

Utopia takes care of us every time. We have been living in one of their rentals for 2 years and anytime something comes up the maintenance staff is right there to handle it. The staff is friendly and responsive, it is a pleasure to rent from them.

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Utopia has the most selections of propertys in san diego, so when i had to relocate to san diego it was no question i was going to contact Utopia. They where extremely helpful, fast and efficeint placed me in a great, safe and wonderful community. They understood me and answered all my questions i highly recommend Utopia Management to anyone who is looking for a new home.

2
★★★★★

Utopia has the most selections of propertys in san diego, so when i had to relocate to san diego it was no question i was going to contact Utopia. They where extremely helpful, fast and efficeint placed me in a great, safe and wonderful community. They understood me and answered all my questions i highly recommend Utopia Management to anyone who is looking for a new home.

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I recently rented an apartment with Utopia...I can't believe how easy it was. \r\n\r\nI called ...they set an appointement for me to see the place over the weekend. I loved it! The girl took my application right there. \r\n\r\nOn Monday she called & said I was approved. She made an appointment for me to come to their office in Kearney Mesa that week. When I got there everthing was ready for me. I paid my deposit and rent...and they gave me the keys. It was great!\r\n\r\nThanks Utopia

2
★★★★★

I recently rented an apartment with Utopia...I can't believe how easy it was. \r\n\r\nI called ...they set an appointement for me to see the place over the weekend. I loved it! The girl took my application right there. \r\n\r\nOn Monday she called & said I was approved. She made an appointment for me to come to their office in Kearney Mesa that week. When I got there everthing was ready for me. I paid my deposit and rent...and they gave me the keys. It was great!\r\n\r\nThanks Utopia

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I own a couple of homes in the San Diego area which are currently managed by Utopia Management, i live out the country so picking a management company for me was extremely important being that i am rarely in th area, i would like to say that i am extremely happy with their services. Utopia has kept me informed with any changes or simply just updates, i have had prevoius management services by other companies and they have all failed to fill my needs.Utopia has the best services they are extremely professional and efficeint iam glad to say that my Propertys are Managed by Utopia Management.

2
★★★★★

I own a couple of homes in the San Diego area which are currently managed by Utopia Management, i live out the country so picking a management company for me was extremely important being that i am rarely in th area, i would like to say that i am extremely happy with their services. Utopia has kept me informed with any changes or simply just updates, i have had prevoius management services by other companies and they have all failed to fill my needs.Utopia has the best services they are extremely professional and efficeint iam glad to say that my Propertys are Managed by Utopia Management.

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I rented from Utopia Management for three years and I am thankful that they provided my family and I a safe and well kept up home to live in. They were always professional and took care of our needs in a timely manor.

2
★★★★★

I rented from Utopia Management for three years and I am thankful that they provided my family and I a safe and well kept up home to live in. They were always professional and took care of our needs in a timely manor.

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I'm here to apologize to my property manager for freaking out at her for no reason. I am sure you know who you are. Here's what happened....I handed my property down to Utopia to make over and rent out so that I could travel to the east cost for a new job. Well, I hadn't heard from my property manager in almost a month! What was going on over there???!! So, at 3 o'clock in the morning EST, I decided I was going to leave her a message and give her a piece of my mind. Wow! That felt GREAT! So, I hang up the phone, and it immediately begins to chime. I had 6 new voice mails. So I check them and lo and behold...my property manager had been trying to reach me for weeks to discuss my property and the progress it made. STUPID PHONE! Anyway, the last message was her giving me the good news; it had rented...a week ago.; Yes, I am a loser. So I just wanted to publicly flagellate myself for being a not very nice person in that voice mail. If I could retrieve it, I would. Thankfully my manager has a sense of humor and didn't really take it too bad. So, thanks again. And I am SOOOOOOO SORRY for that overreaction. You did a great job!

2
★★★★★

I'm here to apologize to my property manager for freaking out at her for no reason. I am sure you know who you are. Here's what happened....I handed my property down to Utopia to make over and rent out so that I could travel to the east cost for a new job. Well, I hadn't heard from my property manager in almost a month! What was going on over there???!! So, at 3 o'clock in the morning EST, I decided I was going to leave her a message and give her a piece of my mind. Wow! That felt GREAT! So, I hang up the phone, and it immediately begins to chime. I had 6 new voice mails. So I check them and lo and behold...my property manager had been trying to reach me for weeks to discuss my property and the progress it made. STUPID PHONE! Anyway, the last message was her giving me the good news; it had rented...a week ago.; Yes, I am a loser. So I just wanted to publicly flagellate myself for being a not very nice person in that voice mail. If I could retrieve it, I would. Thankfully my manager has a sense of humor and didn't really take it too bad. So, thanks again. And I am SOOOOOOO SORRY for that overreaction. You did a great job!

More about Utopia Management

Utopia Management® is a full service San Diego property Management Company. We are the largest San Diego property management company managing individual units throughout San Diego County*. Utopia Management® is relatively unique in that we can handle our client’s entire San Diego rental property management needs. Utopia®’s property management San Diego services include, managing Single Family Homes, Condos, Apartment Buildings, Commercial Buildings, Office Buildings and provide accounting services for Home Owner’s Associations. Commercial property management San Diego started soon after the residential side, as our clients wanted us to manage their entire portfolios.

 

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