Message from Vintage Diamond Ring - Platinum Jewelry
In most cases, all purchases made before 3:00 p.m. each day will be processed for delivery the same day at the earliest. Custom made settings can take up to four business days for delivery. Delivery is expected by 12:30 p.m. the following morning after processed for delivery fully insured via FedEx.
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The following procedures are taken when refunds are requested:
n Credit Card Refunds are issued within 10 business days of merchandise return, as long as the return is made within the seven days as described above. Any merchandise returned after the seven days will receive â??store creditâ?ť only, which may be used within 180 days, if not used within this time frame the credit will be forfeited. Please allow up to two billing cycles for a refund to appear on your credit card statement.
n Cashierâ??s Check and Money Order refunds will be issued by company check thirty (30) days after receipt of the payment.
n No Return or Exchange or Upgrade will be Accepted for Special Custom Design Orders and Clearance Items.
All client transactions will be carefully documented and kept on file for future reference in the event that you would like to trade in your diamond. Details will be discussed at time of trade in. Diamond Ring Forever offers a Lifetime Diamond Upgrading Policy, providing the diamond is not damaged/altered at the time of trade in. Clearance Items and Special Custom Orders are Excluded from upgrade or Exchange.
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