Ace Rent A Car-Carrentals.com

DO NOT RENT FROM THEM THEY WILL TAKE YOUR MONEY

After having the worst experience ever with this car company I came online to see how others had been treated. I am appalled to see that they have essentially pulled the same scam before. I

DO NOT RENT FROM AT ANY TIME. This agency is involved in an insidious practice--they place a $300 "hold" on your credit card when you get there--and they claim that they will refund it when you return. In reality, they pretended to refund

Why can't I give them NEGATIVE stars?????? Early in October I reserved a Chevrolet Cobal from ACE Rent a Car for 4 days (10/13/10 - 10/17/10) at a daily rate of $14.97 with an estimated rental price of $77.59. Upon getting to the Four

I rent a car from its SFO location. \r
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First, they are not located in rental car center at the airport, nor do they have a shuttle running from there. In stead, you have to wait for the holiday inn express shuttles that run every 20

Cons: remote location, bad cars, bad services, hidden charges

you must take an unreliable Holiday Inn Shuttle and then either run across the incredibly busy Century Blvd or wait forever to have Ace come and pick you up and drive you 300 feet to the filthy counter where the inept staff will attempt to

Pros: NONE - ABSOLUTELY NONE

Cons: EVERYTHING - SEE DETAILS

Last year I was stopped at a stop light when a car rented from Ace Rent A Car crashed into me from behind. The guy was great- jumped out of his car to make sure I was ok and immediately said, "it was my fault." Which makes sense, since

Pros: none!

Cons: terrible customer service, HIGHLY questionable insurance

The price was good for the car if you put the service aside! But that has a value too, correct?
I had a very bad experience; they create rules and very impolite customer service at the location. I didn't rent a car from them at the end. If

Cons: Bad Service, Rude, Not Honest