Miyakawa, Janice, Md - Family Health Assoc

★★★★☆

About Miyakawa, Janice, Md - Family Health Assoc

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  • Family Practice Doctors

Health & Medical

Health & Medical
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I have been a patient of the practice for 15 years and of Dr. Miyakawa's for a decade. Without hesitation, Dr. Miyakawa is the most caring, diligent and one of the most effective physician in the country today. Dr. Miyakawa is not a "what's wrong with you today" physician. She takes a genuine interest in your ongoing health and is as concerned with preventative care as treating your current illness.

Dr. Miyakawa virtually saved my life! I come to her with what I thought was the flu, in a matter of an hour she determined that I had a life threatening heart blockage-got me to a specialist within hours and I had a heart procedure within 48 hours.

I travel across the country (work in Washington, DC) to be cared for by her--the very best!

5
★★★★★

I have been a patient of the practice for 15 years and of Dr. Miyakawa's for a decade. Without hesitation, Dr. Miyakawa is the most caring, diligent and one of the most effective physician in the country today. Dr. Miyakawa is not a "what's wrong with you today" physician. She takes a genuine interest in your ongoing health and is as concerned with preventative care as treating your current illness.

Dr. Miyakawa virtually saved my life! I come to her with what I thought was the flu, in a matter of an hour she determined that I had a life threatening heart blockage-got me to a specialist within hours and I had a heart procedure within 48 hours.

I travel across the country (work in Washington, DC) to be cared for by her--the very best!

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.

Dr. Miyakawa is very knowledgeable but chronically LATE. she will make you wait 45 to 60 minutes. And she gets very cranky if you call her with a question. She will want you to come in and wait another 45-60 minutes. MY time is valuable too...SHE NEEDS TO BE MORE ORGANIZED AND NOT KEEP APPOINTMENTS WAITING SO LONG.

4
★★★★☆

Dr. Miyakawa is very knowledgeable but chronically LATE. she will make you wait 45 to 60 minutes. And she gets very cranky if you call her with a question. She will want you to come in and wait another 45-60 minutes. MY time is valuable too...SHE NEEDS TO BE MORE ORGANIZED AND NOT KEEP APPOINTMENTS WAITING SO LONG.

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This doctor office is not professional, they alway put your on hold more than 10 minute and I got twice disconneted while they put me on hold, \r
They mesh up my speciment and mailing address.\r
\r
Just be carefull

3
★★★★★

This doctor office is not professional, they alway put your on hold more than 10 minute and I got twice disconneted while they put me on hold, \r
They mesh up my speciment and mailing address.\r
\r
Just be carefull

Cons: difficult get parking

.

Dr. Miyakawa is great but unfortuantely the staff is NOT receptive.
I am extremely easy going and rarely write reviews but I felt compelled to write this. I have been to urgent care twice this week and was toldt o see my regular doctor asap for a lung xray. upon calling dr.miyakawa's office i was told she is totally booked. I told them about the urgent care situation, and the receptionist said that does not matter. I dont understand how people would be able to schedule weeks in advance when an emergency comes up? this has only caused more frustrations. its horrible, but im going to have to switch doctors because of this now.

1
★☆☆☆☆

Dr. Miyakawa is great but unfortuantely the staff is NOT receptive.
I am extremely easy going and rarely write reviews but I felt compelled to write this. I have been to urgent care twice this week and was toldt o see my regular doctor asap for a lung xray. upon calling dr.miyakawa's office i was told she is totally booked. I told them about the urgent care situation, and the receptionist said that does not matter. I dont understand how people would be able to schedule weeks in advance when an emergency comes up? this has only caused more frustrations. its horrible, but im going to have to switch doctors because of this now.

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.

I have been a patient of Dr. Miyakawa's for over 10 years. I cannot find any reason to fault her. She really takes the time to discuss your problems and, when appropriate, will offer alternative remedies rather than going direct to a prescription. Regarding, the problem with office staff mentioned in the other review, they indeed are a very busy practice and calls do tend to get put on hold or you may have to wait longer than expected for your appointment. The reason they are busy is because they one of the few practices with first-class physicians that still care enough to take HMO patients, for which I am eternally grateful. As a veteran patient, I would advise others just to allow some extra time to find street parking and to be seen for your appointment - this will eliminate the only 'cons' associated with this excellent practice.

5
★★★★★

I have been a patient of Dr. Miyakawa's for over 10 years. I cannot find any reason to fault her. She really takes the time to discuss your problems and, when appropriate, will offer alternative remedies rather than going direct to a prescription. Regarding, the problem with office staff mentioned in the other review, they indeed are a very busy practice and calls do tend to get put on hold or you may have to wait longer than expected for your appointment. The reason they are busy is because they one of the few practices with first-class physicians that still care enough to take HMO patients, for which I am eternally grateful. As a veteran patient, I would advise others just to allow some extra time to find street parking and to be seen for your appointment - this will eliminate the only 'cons' associated with this excellent practice.

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.

I highly recommend Dr. Miyakawa as a family physician. Her office is located in Santa Monica on 10th street. She treats her patients very well and takes time to ask questions and also anwer them. She is really concerned on your condition and is easy to speak with. The only problem is with the parking, they charge 1.50/hour and the office does not validate. A visit can cost you $6 just for parking.

4
★★★★☆

I highly recommend Dr. Miyakawa as a family physician. Her office is located in Santa Monica on 10th street. She treats her patients very well and takes time to ask questions and also anwer them. She is really concerned on your condition and is easy to speak with. The only problem is with the parking, they charge 1.50/hour and the office does not validate. A visit can cost you $6 just for parking.

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Dr. Miyakawa herself is wonderful. Sadly though, the inept support staff is unnerving. Messages to the dr. don't get conveyed accurately or attended to timely. The receptionist has a "could care less attitude" on par with the Department of Motor Vehicles. You can count being put on hold, your call transferred, only to hold for another eternity then calls frequently disconnected. Mention it when you call back and there's not so much as an apology. It's a shame a practice of otherwise good female doctors doesn't realize the importance of a professional, caring, "on top of it" support staff. Over the years the volume of patients seems to have only increased, worsening the situation. Come next open enrollment on my insurance, I'll be jumping ship. God forbid if something ever truly life threatening happens to me in the interim, I know I'd be in big trouble having to rely on this office. They need a capable office manager to better oversee the volume of phone traffic and patient case management. I hope they see the light and address this issue. Its fallen on deaf ears to date.

PROS: all female practice of doctors
CONS: unnerving, inept support staff with a "could care less" attitude

1
★☆☆☆☆

Dr. Miyakawa herself is wonderful. Sadly though, the inept support staff is unnerving. Messages to the dr. don't get conveyed accurately or attended to timely. The receptionist has a "could care less attitude" on par with the Department of Motor Vehicles. You can count being put on hold, your call transferred, only to hold for another eternity then calls frequently disconnected. Mention it when you call back and there's not so much as an apology. It's a shame a practice of otherwise good female doctors doesn't realize the importance of a professional, caring, "on top of it" support staff. Over the years the volume of patients seems to have only increased, worsening the situation. Come next open enrollment on my insurance, I'll be jumping ship. God forbid if something ever truly life threatening happens to me in the interim, I know I'd be in big trouble having to rely on this office. They need a capable office manager to better oversee the volume of phone traffic and patient case management. I hope they see the light and address this issue. Its fallen on deaf ears to date.

PROS: all female practice of doctors
CONS: unnerving, inept support staff with a "could care less" attitude

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.

The first time I met with Dr. Miyakawa she took extra time to talk to me about any of my concerns. We talk about my concerns and about my health, body, family and overall well being in general. She made some recommendations but wasn't judgemental at all. She went well beyond my expectations.

5
★★★★★

The first time I met with Dr. Miyakawa she took extra time to talk to me about any of my concerns. We talk about my concerns and about my health, body, family and overall well being in general. She made some recommendations but wasn't judgemental at all. She went well beyond my expectations.

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