Fletcher Jones Honda
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Map & Directions
1111 N Clark St 2 Suite 1
Chicago, IL 60610
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312-614-1948
- www.fletcherjonesvolkswagen.com
About Fletcher Jones Honda
- Categories
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- New Car Dealers
- Used Car Dealers
- Automotive Repair
- Used Car Sales
- Infiniti
- Audi
- Honda
- Mercedes-Benz
- Volkswagen
- Honda
- Volkswagen
- Discover
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- A3
- A4
- A5
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- A6 Avant
- A8
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- S4
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- EX
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- Routan
- A7
- Details
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Automotive
Is there a zero star option???? TERRIBLE service! We drive a Passat and are forced to go to the dealership for certain services and dread going to Fletcher Jones. They are incredbly shady about prices (tell you it will be $250 and you
3
Is there a zero star option???? TERRIBLE service! We drive a Passat and are forced to go to the dealership for certain services and dread going to Fletcher Jones. They are incredbly shady about prices (tell you it will be $250 and you
Pros: none that I can think of....ummm they are the only Audi/VW dealer in the city...or is that a con?
Cons: terrible service, customer services reps with nothing but excuses and very rude
We've had our car into Fletcher Jones multiple times for three recurring problems. I recently ran out of gas with the gas gauge reading 1/2 tank and the low fuel warning did not illuminate. We've had it to FJ at least 4 times for this
3We've had our car into Fletcher Jones multiple times for three recurring problems. I recently ran out of gas with the gas gauge reading 1/2 tank and the low fuel warning did not illuminate. We've had it to FJ at least 4 times for this
I recently took my Audi to Fletcher Jones to be serviced. Although the customer experience is impeccable
--Open at 6:30am, pick up as late as 8pm, even on a Fri
-- Free shuttle to the Loop
-- Car wash with service
-- Online appt scheduling
-- Prompt service
However, I think they tried to add on some unneeded charges. For instance, I told them that my 5 year old car needed a new battery for the remote entry. The service technician wrote "remote signal is weak" and I later got a call telling me that I needed a new $140 remote. I declined and asked them to put in a new $5 battery. Lo and behold, the remote works perfectly now.
PROS: Great customer experience and perks such as free shuttle & car wash
CONS: Unnecessary charges?
I recently took my Audi to Fletcher Jones to be serviced. Although the customer experience is impeccable
--Open at 6:30am, pick up as late as 8pm, even on a Fri
-- Free shuttle to the Loop
-- Car wash with service
-- Online appt scheduling
-- Prompt service
However, I think they tried to add on some unneeded charges. For instance, I told them that my 5 year old car needed a new battery for the remote entry. The service technician wrote "remote signal is weak" and I later got a call telling me that I needed a new $140 remote. I declined and asked them to put in a new $5 battery. Lo and behold, the remote works perfectly now.
PROS: Great customer experience and perks such as free shuttle & car wash
CONS: Unnecessary charges?
