Willoughby's Camera

★★☆☆☆
Willoughby's Camera is an Authorized USA Dealer for all major brands of photographic equipment. We offer a wide range of Digital and 35mm Film Cameras, Lenses, Flashes and Accessories. We also specialize and carry all the top Action Cameras, mounts and accessories including brands such as GoPro, Sony, iON Air, Replay XD, Pivothead, Looxcie, CamOne, Optrix, HitCase, Contour, Drift, Liquid Image, GoPole and more
  • 298 5TH Ave

    New York, NY 10001

    Map & Directions
  • 212-564-1600

About Willoughby's Camera

Categories
  • Consumer Electronics Stores
  • Camera Stores
Hours
Monday: 09:00 AM - 07:30 PM
Tuesday: 09:00 AM - 07:30 PM
Wednesday: 09:00 AM - 07:30 PM
Thursday: 09:00 AM - 07:30 PM
Friday: 09:00 AM - 07:30 PM
Saturday: 10:00 AM - 07:00 PM
Sunday: 10:00 AM - 07:00 PM

Shopping

Shopping
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.

Scam! Dishonest company. They sell grey market products as USA products. Want to try and cancel? Too bad! They will either refuse, not pick up the phone, or pity you and agree if you pay 5% of the purchase price. Stay away!

1
★☆☆☆☆

Scam! Dishonest company. They sell grey market products as USA products. Want to try and cancel? Too bad! They will either refuse, not pick up the phone, or pity you and agree if you pay 5% of the purchase price. Stay away!

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Not sure what the deal with some of the other reviews, was in and out in less than 10 minutes much better than the other place with lines. prices were decent, I have checked online prior to my purchase.
great store!

5
★★★★★

Not sure what the deal with some of the other reviews, was in and out in less than 10 minutes much better than the other place with lines. prices were decent, I have checked online prior to my purchase.
great store!

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.

I cannot give any star!! This shop is worst every my met shop. Be aware!!!! If you have to shopping here check price first ex. B&H or kill.
Service is too bad: Don't waste time for this!!

1
★☆☆☆☆

I cannot give any star!! This shop is worst every my met shop. Be aware!!!! If you have to shopping here check price first ex. B&H or kill.
Service is too bad: Don't waste time for this!!

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.

Willoughby's Camera is not the same store we remembered as kids. I went into the store yesterday, 12/19/10 and wanted to buy a Canon G12 at $499 (retail price). I asked for the advertised $50 store coupon they had been advertising in the New York Times and that had been draped in a large ad on the front of the store, and they refused. They wouldn't even give me an explanation, so I walked out of the store. I noticed they are running the same ad today in the New York Times (page A25). What a con game. I would never buy from them.

1
★☆☆☆☆

Willoughby's Camera is not the same store we remembered as kids. I went into the store yesterday, 12/19/10 and wanted to buy a Canon G12 at $499 (retail price). I asked for the advertised $50 store coupon they had been advertising in the New York Times and that had been draped in a large ad on the front of the store, and they refused. They wouldn't even give me an explanation, so I walked out of the store. I noticed they are running the same ad today in the New York Times (page A25). What a con game. I would never buy from them.

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.

While I know nothing about what this business is doing today,Way back in the day, this was the place in NY to go for cameras,8mm film processing and all kinds of great packaged home movies that got a lot of people started in the great hobby of film collecting

3
★★★☆☆

While I know nothing about what this business is doing today,Way back in the day, this was the place in NY to go for cameras,8mm film processing and all kinds of great packaged home movies that got a lot of people started in the great hobby of film collecting

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I'm guessing that these people don't get a lot of repeat business. I made the mistake of walking into the store looking for one thing that I was hesitant on buying and they ended up selling me something else that I didn't research beforehand. Anyway, they charged me twice what the same item was going for with B and H. I'm still waiting to find out if they'll help me out - I can't seem to get anywhere with them on the phone or by e-mail so I might have to go into the store. But rest assured that if I do go into that store to return it - it'll be the last time I go in there.

1
★☆☆☆☆

I'm guessing that these people don't get a lot of repeat business. I made the mistake of walking into the store looking for one thing that I was hesitant on buying and they ended up selling me something else that I didn't research beforehand. Anyway, they charged me twice what the same item was going for with B and H. I'm still waiting to find out if they'll help me out - I can't seem to get anywhere with them on the phone or by e-mail so I might have to go into the store. But rest assured that if I do go into that store to return it - it'll be the last time I go in there.

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.

Do NOT DEAL WITH THIS FLY BY NIGHT PLACE! I ORDERED A CAMERA THRU AMAZON THAT CAME FROM THIS PLACE. THE BOX I RECEIVED WAS CRUSHED ON ONE SIDE. I CALLED AND GOT NOWHERE WITH THE PERSON THAT ANSWERED. I ASKED TO SPEAK TO A SUPERVISOR AND THE SAME GUY GOT ON THE LINE AND TRIED TO PRETEND HE WAS THE SUPERVISOR. WHEN I ASKED WHO WAS IN CHARGE OF CUSTOMER SERVICE THEY CAME ME A GUY'S NAME, MICHAEL HANKER, THAT THEIR OWN PHONE DIRECTORY DOES NOT RECOGNIZE. ANOTHER WOMAN CAME ON AND SAID SHE WAS IN CHARGE OF CUSTOMER SERVICE AND SHE WAS AS RUDE AS THE FIRST GUY.

1
★☆☆☆☆

Do NOT DEAL WITH THIS FLY BY NIGHT PLACE! I ORDERED A CAMERA THRU AMAZON THAT CAME FROM THIS PLACE. THE BOX I RECEIVED WAS CRUSHED ON ONE SIDE. I CALLED AND GOT NOWHERE WITH THE PERSON THAT ANSWERED. I ASKED TO SPEAK TO A SUPERVISOR AND THE SAME GUY GOT ON THE LINE AND TRIED TO PRETEND HE WAS THE SUPERVISOR. WHEN I ASKED WHO WAS IN CHARGE OF CUSTOMER SERVICE THEY CAME ME A GUY'S NAME, MICHAEL HANKER, THAT THEIR OWN PHONE DIRECTORY DOES NOT RECOGNIZE. ANOTHER WOMAN CAME ON AND SAID SHE WAS IN CHARGE OF CUSTOMER SERVICE AND SHE WAS AS RUDE AS THE FIRST GUY.

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.

THIS STORE ALWAYS HAS WHAT I NEED. THE PEOPLE THERE ARE VERY FRIENDLY AND KNOW THERE STUFF.
I LIVE IN ny AND SHOP HERE AS WELL. THE PRICES AT WILLOUGHBYS ARE NOT BAD AT ALL.

5
★★★★★

THIS STORE ALWAYS HAS WHAT I NEED. THE PEOPLE THERE ARE VERY FRIENDLY AND KNOW THERE STUFF.
I LIVE IN ny AND SHOP HERE AS WELL. THE PRICES AT WILLOUGHBYS ARE NOT BAD AT ALL.

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.

as per the others. Don't buy from them. They will almost certainly find a way of taking your wallet when you aren't watching. Check every price!

1
★☆☆☆☆

as per the others. Don't buy from them. They will almost certainly find a way of taking your wallet when you aren't watching. Check every price!

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.

I was completely ripped off at this store. I recently bought a digital camera which the clerk insisted was on-sale and the best price on the market. He seemed knowledgeable and friendly and foolishly I believed him and bought it. When I went home I checked online and found four other stores that had my camera from $100 to $150 cheaper. I was a bit peeved, and when I returned the next day to see what they could do about it. The clerk said nothing, that it was the fair price even when I produced a printout of what I found online. I was only offered a store credit or a return with a $25 restocking fee. I was disgusted at his rude and unaccommodating attitude that was a complete 180 from the previous day. I had no choice but to take the restocking fee cause in the end I'd still save money from buy elsewhere.

Please save yourself from being ripped off and do not buy from them. You don't have to take my word, just do your homework and compare which is what I should have done. It's just a shame that there are still such insincere merchants around.

1
★☆☆☆☆

I was completely ripped off at this store. I recently bought a digital camera which the clerk insisted was on-sale and the best price on the market. He seemed knowledgeable and friendly and foolishly I believed him and bought it. When I went home I checked online and found four other stores that had my camera from $100 to $150 cheaper. I was a bit peeved, and when I returned the next day to see what they could do about it. The clerk said nothing, that it was the fair price even when I produced a printout of what I found online. I was only offered a store credit or a return with a $25 restocking fee. I was disgusted at his rude and unaccommodating attitude that was a complete 180 from the previous day. I had no choice but to take the restocking fee cause in the end I'd still save money from buy elsewhere.

Please save yourself from being ripped off and do not buy from them. You don't have to take my word, just do your homework and compare which is what I should have done. It's just a shame that there are still such insincere merchants around.

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.

The place is not very big as they claim to be. The staff are rude and tried to rip me off. I called one day to ask if they had a certain camera in stock. They said yes and it cost 500.00. Drove all the way there and could not find parking. I had to drive around for an hour. When I got there I asked to see the camera I wanted to buy. They had it and the employee helping me was helpful and let me take some pictures. When I got to the register, the camera was rung up for 750.00. I told him I had just called yesterday and was told it was 500.00. He called the manager on the phone and told him the situation. He then turned around and told the cashier to give it to me for 500.00. What a BS! Not sure what is going on in that store but I would use caution before purchasing something. I decided to leave the place with out buying the camera. He then started being rude and saying unnecessary comments. Go somewhere else, there are other better places in New York for cameras.

1
★☆☆☆☆

The place is not very big as they claim to be. The staff are rude and tried to rip me off. I called one day to ask if they had a certain camera in stock. They said yes and it cost 500.00. Drove all the way there and could not find parking. I had to drive around for an hour. When I got there I asked to see the camera I wanted to buy. They had it and the employee helping me was helpful and let me take some pictures. When I got to the register, the camera was rung up for 750.00. I told him I had just called yesterday and was told it was 500.00. He called the manager on the phone and told him the situation. He then turned around and told the cashier to give it to me for 500.00. What a BS! Not sure what is going on in that store but I would use caution before purchasing something. I decided to leave the place with out buying the camera. He then started being rude and saying unnecessary comments. Go somewhere else, there are other better places in New York for cameras.

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1 out of 1 people found this review helpful.

.

Willoughby's is by far not the largest camera shop in the world as a other reviewer has stated. It is a decent sized store and not large especially since B & H (huge camera shop) is practically a few blocks away. They have a basic selection of digital cameras and i noticed that most people just go in there to get there digital pictures printed. I went in there looking for a camera accessory (a flash) but they didn't have it. At least nothing I could find on the floor and the employees didn't look like that wanted to help me so I didn't even bother with them. They were too busy in there own conversation.

2
★★☆☆☆

Willoughby's is by far not the largest camera shop in the world as a other reviewer has stated. It is a decent sized store and not large especially since B & H (huge camera shop) is practically a few blocks away. They have a basic selection of digital cameras and i noticed that most people just go in there to get there digital pictures printed. I went in there looking for a camera accessory (a flash) but they didn't have it. At least nothing I could find on the floor and the employees didn't look like that wanted to help me so I didn't even bother with them. They were too busy in there own conversation.

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1 out of 1 people found this review helpful.

.

Willoughby's sells digital cameras, photo prints and accessories. It is a nice shop, but I find the store a little small and with not much of a selection of digital camera's and accessories.

The employees aren't very helpful at all and didn't seem interesting in helping consumers. When I went in I was practically ignored and it took awhile before I was able to get one of the employees to help me. It is not someplace I would recommend going if they are in the market for a camera.

2
★★☆☆☆

Willoughby's sells digital cameras, photo prints and accessories. It is a nice shop, but I find the store a little small and with not much of a selection of digital camera's and accessories.

The employees aren't very helpful at all and didn't seem interesting in helping consumers. When I went in I was practically ignored and it took awhile before I was able to get one of the employees to help me. It is not someplace I would recommend going if they are in the market for a camera.

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1 out of 1 people found this review helpful.

.

Willoughby's has a huge stock of photo equipment, at good to excellent prices. They also sell video cameras and computers. Located between Sixth/Seventh Avenues. Open M-THurs 8:30-7:30pm, Fri 8:30-6pm, Sun10am-7pm. Closed Saturday. (bummer good shopping day!)

5
★★★★★

Willoughby's has a huge stock of photo equipment, at good to excellent prices. They also sell video cameras and computers. Located between Sixth/Seventh Avenues. Open M-THurs 8:30-7:30pm, Fri 8:30-6pm, Sun10am-7pm. Closed Saturday. (bummer good shopping day!)

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0 out of 1 people found this review helpful.

Message from Willoughby's Camera

Our Specialists know all about photographic products better than anyone, so if you need advice or want someone to guide you through a test drive, just ask us. We’ll take the time to answer all your questions. And because we don’t work on commission, we won’t try to sell you something you don’t want. After you buy, we’ll even get your photographic product set up; if you would like us to. We’ll show you its key features, transfer your images, get you started with the basics, and more — before you leave the store.

More about Willoughby's Camera

Willoughby's Camera is a real "brick-and-mortar" full-service camera store and photographic equipment retailer that has been in business on New York City for over 112 years. Our retail store is located in the heart of Fifth Avenue* in beautiful Midtown Manhattan, where we have become a long-standing fixture in the community. We are located two blocks south of the iconic Empire State Building* located in Midtown Manhattan, New York City.

 

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