Giant Food

★★★☆☆
  • 15791 Columbia Pike

    Burtonsville, MD 20866

    Map & Directions
  • 301-421-1636

About Giant Food

Health & Medical

Health & Medical
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4720 Cherry Hill Rd College Park, MD

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Phillip Nicolas, DC

10630 Little Patuxent Pkwy 116 Columbia, MD

2.8 5
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Giant has blocked many business's from moving into the Burtonsville area. No other specialty "groceries stores are allowed to move into the area. That means NO Trader Joe's, No Whole Foods, NO CHOICE.....not even the Pet Store can move into their shopping center because they compete with Giant. Giant is pure EVIL for Burtonsville, They own all the rights to both shopping centers and they have caused many business's to move or they won't let them out of their leases so people can save their livelyhoods. I say we should be boycotting Giant. They will kill this area.

1
★☆☆☆☆

Giant has blocked many business's from moving into the Burtonsville area. No other specialty "groceries stores are allowed to move into the area. That means NO Trader Joe's, No Whole Foods, NO CHOICE.....not even the Pet Store can move into their shopping center because they compete with Giant. Giant is pure EVIL for Burtonsville, They own all the rights to both shopping centers and they have caused many business's to move or they won't let them out of their leases so people can save their livelyhoods. I say we should be boycotting Giant. They will kill this area.

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I, too, used to like Giant but like others I find customer service to be horrible. I wrote to complain about the salad bar often closing earlier than posted hours. The manager said it would be fixed so that wouldn't happen anymore. She was right-they shortened the hours! I have been told certain items were not stocked anymore because they weren't being made any more-not true. I have found ice cream that had obviously partially melted and refrozen. The meat selection is often sparse-I was told they would fix this but never has been. I see more and more folks I used to see there now at Harris Teeter, five minutes away and I know why. Funny thing is, it's not really Royal Ahold that's the problem. I spend time in New England and shop at Stop and Shop also owned by them and the customer service is the same as it always was-great. It's a local corporate culture that bleeds down. Too bad.

1
★☆☆☆☆

I, too, used to like Giant but like others I find customer service to be horrible. I wrote to complain about the salad bar often closing earlier than posted hours. The manager said it would be fixed so that wouldn't happen anymore. She was right-they shortened the hours! I have been told certain items were not stocked anymore because they weren't being made any more-not true. I have found ice cream that had obviously partially melted and refrozen. The meat selection is often sparse-I was told they would fix this but never has been. I see more and more folks I used to see there now at Harris Teeter, five minutes away and I know why. Funny thing is, it's not really Royal Ahold that's the problem. I spend time in New England and shop at Stop and Shop also owned by them and the customer service is the same as it always was-great. It's a local corporate culture that bleeds down. Too bad.

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Giant Food used to be a local business. Their motto used to be "We Care". You don't see that motto anymore because they don't care. They were bought out by a Dutch company called Ahold. Customer service was cut back, and the store has never been the same. Don't shop there.

PROS: Many locations
CONS: Bad service

2
★★☆☆☆

Giant Food used to be a local business. Their motto used to be "We Care". You don't see that motto anymore because they don't care. They were bought out by a Dutch company called Ahold. Customer service was cut back, and the store has never been the same. Don't shop there.

PROS: Many locations
CONS: Bad service

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I personally love the organic and tofu options available at this Giant. They offer many elusive items that aren't available at other grocery stores. The prices are pretty much consistent with other grocery stores.

5
★★★★★

I personally love the organic and tofu options available at this Giant. They offer many elusive items that aren't available at other grocery stores. The prices are pretty much consistent with other grocery stores.

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The pharmacy at this Giant lets you grocery shop while your prescription is getting ready all at one store. The meat selection here is better than the one at Superfresh.

5
★★★★★

The pharmacy at this Giant lets you grocery shop while your prescription is getting ready all at one store. The meat selection here is better than the one at Superfresh.

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