Aurora Animal Clinic

★★★☆☆

Pets & Animals

Pets & Animals
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Worst service. Spend your money and time else where. I would hate for others to go through what i went through. Judging by the reviews below the customers that are happy with the clinic know the veterinarians and probably ignore the horrible front desk service!

1
★☆☆☆☆

Worst service. Spend your money and time else where. I would hate for others to go through what i went through. Judging by the reviews below the customers that are happy with the clinic know the veterinarians and probably ignore the horrible front desk service!

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Dr Barbar Cole is just plain rude. You should still have some people skills if you are going to be dealing with people.

1
★☆☆☆☆

Dr Barbar Cole is just plain rude. You should still have some people skills if you are going to be dealing with people.

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I do not recommend this place. They advised me to get my lab spayed, I did, and she has leaked pee uncontrollably ever since. When I called them about it they said, "Oh yeah, thats very common among labs after they are spayed. You can purchase a $60 bottle of medication for her, from us, and give her one pill every day for the rest of her life..If you want the leaking to stop.." They never bothered to warn be before the surgery that she was very likely going to leak pee for the rest of her life. If I had know this, I would have never done the surgery. Side note-the front desk is very, very rude.

1
★☆☆☆☆

I do not recommend this place. They advised me to get my lab spayed, I did, and she has leaked pee uncontrollably ever since. When I called them about it they said, "Oh yeah, thats very common among labs after they are spayed. You can purchase a $60 bottle of medication for her, from us, and give her one pill every day for the rest of her life..If you want the leaking to stop.." They never bothered to warn be before the surgery that she was very likely going to leak pee for the rest of her life. If I had know this, I would have never done the surgery. Side note-the front desk is very, very rude.

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I've taken all my cats to AAC and have always been very pleased with the service. More-so with my oldest cat DUSTY ROSE, he has had many issues and they always go above and beyond to keep him happy. Thanks AAC!

5
★★★★★

I've taken all my cats to AAC and have always been very pleased with the service. More-so with my oldest cat DUSTY ROSE, he has had many issues and they always go above and beyond to keep him happy. Thanks AAC!

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When my family and I moved to the Fairbanks area, everyone in town told me this was the place to go for pet care. Our cat had gotten extremely sick and I took her to Barbara Cole. She was incredibly compassionate, knowledgeable, and took the time to give our cat the utmost care. She went above and beyond even calling us at home several times to check on our kitty. Some months later we made the decision that it was time to have her put down. It was a very difficult decision and we were very thankful to Dr. Cole for giving her a few more months with us. The entire staff at Aurora Animal Clinic showed genuine concern for not just our cat, but our family as well. After she was put to sleep, we received a hand-written card in the mail from Dr. Cole and staff. It was most appreciated to know that they took the time to do this. If you have a pet of any type, you will not be disappointed entrusting Dr. Cole and Aurora Animal Clinic for care.

5
★★★★★

When my family and I moved to the Fairbanks area, everyone in town told me this was the place to go for pet care. Our cat had gotten extremely sick and I took her to Barbara Cole. She was incredibly compassionate, knowledgeable, and took the time to give our cat the utmost care. She went above and beyond even calling us at home several times to check on our kitty. Some months later we made the decision that it was time to have her put down. It was a very difficult decision and we were very thankful to Dr. Cole for giving her a few more months with us. The entire staff at Aurora Animal Clinic showed genuine concern for not just our cat, but our family as well. After she was put to sleep, we received a hand-written card in the mail from Dr. Cole and staff. It was most appreciated to know that they took the time to do this. If you have a pet of any type, you will not be disappointed entrusting Dr. Cole and Aurora Animal Clinic for care.

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Dr. Stuve and his staff are wonderful, professional, and caring people. I have taken my golden retriever to the Aurora clinic for three unrelated surgeries, and each visit was a successful and satisfactory experience. I highly recommend this vet service. Thank you!!

5
★★★★★

Dr. Stuve and his staff are wonderful, professional, and caring people. I have taken my golden retriever to the Aurora clinic for three unrelated surgeries, and each visit was a successful and satisfactory experience. I highly recommend this vet service. Thank you!!

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I have know Val Stuve for 40 yrs. and have taken my cats and dogs to him over the years. My animals have always received EXCELLENT care at Aurora Animal Clinic and it is the clinic I recommend to pet owners.

5
★★★★★

I have know Val Stuve for 40 yrs. and have taken my cats and dogs to him over the years. My animals have always received EXCELLENT care at Aurora Animal Clinic and it is the clinic I recommend to pet owners.

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I can't believe the poor care. I adopted a German Shepherd from the pound, and took it in for an initial check up. Dr. Barb Cole just gave my dog a glance and said everything was OK. I expected her to at least look at the dog, which I had no history about. Then she answered made up answers to questions as if she knew something about the dog.

1
★☆☆☆☆

I can't believe the poor care. I adopted a German Shepherd from the pound, and took it in for an initial check up. Dr. Barb Cole just gave my dog a glance and said everything was OK. I expected her to at least look at the dog, which I had no history about. Then she answered made up answers to questions as if she knew something about the dog.

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If you have cats, this is the place to go. My cats have been seen at Aurora for 12 years. Non emergency appointments are generaly scheduled within 3 days. Prices are very competitive with other clinics in town. The staff is always friendly and the vets take time to explain things. If you are looking for a place that just sticks a shot in your pet then points to the door, this is not the place for you. They are also well stocked with books, pet care products, and food.

5
★★★★★

If you have cats, this is the place to go. My cats have been seen at Aurora for 12 years. Non emergency appointments are generaly scheduled within 3 days. Prices are very competitive with other clinics in town. The staff is always friendly and the vets take time to explain things. If you are looking for a place that just sticks a shot in your pet then points to the door, this is not the place for you. They are also well stocked with books, pet care products, and food.

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This was the place I normally took my pets during the three years I lived in Fairbanks, and I was happy with their service. I'm not sure how the prices compare with other places, but I know spaying costs quite a bit less here than it did when I lived in Kansas, so I guess the prices aren't too bad. The people are nice and care about the animals. When one of my cats was sick last year, Aurora didn't have space to see her that day, but they suggested two other places to call in order to get her an appointment right away. I was able to get her in at one of those places that day, and she got the care she needed and has since made a complete recovery. Before I moved away, I took my cats there to get health certificates, and the vet gave me advice about what food to get for my overweight cat and suggested other things I might want to do later on, like getting the cats' teeth cleaned. I really appreciated her advice, especially since I was moving and obviously wouldn't be taking my cats there for the things she suggested. I definitely recommend this clinic.

5
★★★★★

This was the place I normally took my pets during the three years I lived in Fairbanks, and I was happy with their service. I'm not sure how the prices compare with other places, but I know spaying costs quite a bit less here than it did when I lived in Kansas, so I guess the prices aren't too bad. The people are nice and care about the animals. When one of my cats was sick last year, Aurora didn't have space to see her that day, but they suggested two other places to call in order to get her an appointment right away. I was able to get her in at one of those places that day, and she got the care she needed and has since made a complete recovery. Before I moved away, I took my cats there to get health certificates, and the vet gave me advice about what food to get for my overweight cat and suggested other things I might want to do later on, like getting the cats' teeth cleaned. I really appreciated her advice, especially since I was moving and obviously wouldn't be taking my cats there for the things she suggested. I definitely recommend this clinic.

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