Better Than Before Consignments

★★☆☆☆
  • 1820 6th Ave SE A2

    Decatur, AL 35601

    Map & Directions
  • 256-351-0666

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If there were a zero star rating, that would be my first choice for this place! Rude and arrogant is an accurate description for their employees. I purchased 4 items & when I got home in better lighting, found spots on 2 of the items. The lighting in this store is not sufficient for a consignment store!! I did not see the spots until I got home! So I called to inquire on the return policy & the person who answered the phone snapped "we don't have one!" No refunds, no exchanges! The local thrift store is a better choice. Nicer employees!

1
★☆☆☆☆

If there were a zero star rating, that would be my first choice for this place! Rude and arrogant is an accurate description for their employees. I purchased 4 items & when I got home in better lighting, found spots on 2 of the items. The lighting in this store is not sufficient for a consignment store!! I did not see the spots until I got home! So I called to inquire on the return policy & the person who answered the phone snapped "we don't have one!" No refunds, no exchanges! The local thrift store is a better choice. Nicer employees!

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Overall the store is laid out nice and the clothes are resonably priced but the staff is rude and arrogant. Even when I've set up an appointment with them, they act like they are doing me a favor to even look throught the clothes I've brought in. They should be thankful that someone is bringing in nice clothes for them to sell and make a nice profit. I do like that they go thru the clothes thoughly and price the clothes. I've made good money from them and will continue to consign with them although they just need to realize that consigning is a two way street. More and more consignment shops are going in and people will go where they feel welcome and that their business is appreciated.

3
★★★☆☆

Overall the store is laid out nice and the clothes are resonably priced but the staff is rude and arrogant. Even when I've set up an appointment with them, they act like they are doing me a favor to even look throught the clothes I've brought in. They should be thankful that someone is bringing in nice clothes for them to sell and make a nice profit. I do like that they go thru the clothes thoughly and price the clothes. I've made good money from them and will continue to consign with them although they just need to realize that consigning is a two way street. More and more consignment shops are going in and people will go where they feel welcome and that their business is appreciated.

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I had a similar experience to "unknown u" below. I called to get information about consigning and the woman who answered the phone was incredibly rude. Told me quite abruptly that there were no appointments available (how silly of me to think that was their business!), didn't offer to make one for a later time, and condescendingly called me by the wrong name. I have quality children's clothes to consign but it will not be with this business. In these economic times a business such as this would be well suited to give the employees some customer service training.

1
★☆☆☆☆

I had a similar experience to "unknown u" below. I called to get information about consigning and the woman who answered the phone was incredibly rude. Told me quite abruptly that there were no appointments available (how silly of me to think that was their business!), didn't offer to make one for a later time, and condescendingly called me by the wrong name. I have quality children's clothes to consign but it will not be with this business. In these economic times a business such as this would be well suited to give the employees some customer service training.

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I just called to get info on possibly getting assistance with selling some of my designer jeans such as; silver brand, Calvin Klein and many more. The young girl that answered the phone was very rude! I asked her where they were located she said 6th ave. What if i was not from Decatur, then I asked if i could bring some clothes, she quickly cut me off and said appointment only, I said ok then she told me to hold on and said that she don't have one till next Saturday. I just said I will call back and mutually we hung up. Definitely not going to take my clothing there!

1
★☆☆☆☆

I just called to get info on possibly getting assistance with selling some of my designer jeans such as; silver brand, Calvin Klein and many more. The young girl that answered the phone was very rude! I asked her where they were located she said 6th ave. What if i was not from Decatur, then I asked if i could bring some clothes, she quickly cut me off and said appointment only, I said ok then she told me to hold on and said that she don't have one till next Saturday. I just said I will call back and mutually we hung up. Definitely not going to take my clothing there!

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I found Better Than Before Decatur to be a great place to get great bargains. They have mostly better brands - a few average. People that complain about their high prices might not recognize the designer labels they're looking at. Their prices are very competitive given the brands and quality they carry. I love shopping there. Clarks shoes for $20 or a Coach purse for $80? That's what I call a bargain!!!

5
★★★★★

I found Better Than Before Decatur to be a great place to get great bargains. They have mostly better brands - a few average. People that complain about their high prices might not recognize the designer labels they're looking at. Their prices are very competitive given the brands and quality they carry. I love shopping there. Clarks shoes for $20 or a Coach purse for $80? That's what I call a bargain!!!

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I have been shopping/consigning at Better than Before for going on a year, now. They have never "lost" any of my clothing. This is a HUGE consignment store that carries only clothing/jewelry/accessories. And, they ONLY carry items that are good as new. Recently I bought an Eddie Bauer silk wrap top for $2.00. I love this place! It is true that their prices are higher than other consignment shops but their items are in much better condition. I give it 5 stars!

5
★★★★★

I have been shopping/consigning at Better than Before for going on a year, now. They have never "lost" any of my clothing. This is a HUGE consignment store that carries only clothing/jewelry/accessories. And, they ONLY carry items that are good as new. Recently I bought an Eddie Bauer silk wrap top for $2.00. I love this place! It is true that their prices are higher than other consignment shops but their items are in much better condition. I give it 5 stars!

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I also see that the prices at Better than Before are higher than those stores who sell the same clothing at full price. For instance, my mom has shopped there for my children and paid $16 for a second-hand Carter's brand romper when you can get the same style at many other stores for $12 or $13 brand new. They have also "lost" a few of the items that I took to sell there. This also happened to a friend of mine and her mom. Don't let these people scam you. Stay away from this store.

1
★☆☆☆☆

I also see that the prices at Better than Before are higher than those stores who sell the same clothing at full price. For instance, my mom has shopped there for my children and paid $16 for a second-hand Carter's brand romper when you can get the same style at many other stores for $12 or $13 brand new. They have also "lost" a few of the items that I took to sell there. This also happened to a friend of mine and her mom. Don't let these people scam you. Stay away from this store.

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They seem to keep a large selection of women's clothes in and sometimes childrens. Their prices are way high for used clothing. They try to brand themselves as a more upscale clothing shop, but their brands are not always that. I've often seen mart brands priced for more than they are on the rack new! Their children's selection can be dissapointing at times with limited merchandise and/or quality. This is definitely not for the bargain hunter.

2
★★☆☆☆

They seem to keep a large selection of women's clothes in and sometimes childrens. Their prices are way high for used clothing. They try to brand themselves as a more upscale clothing shop, but their brands are not always that. I've often seen mart brands priced for more than they are on the rack new! Their children's selection can be dissapointing at times with limited merchandise and/or quality. This is definitely not for the bargain hunter.

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1 out of 1 people found this review helpful.

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Better Than Before has a large selection of adult clothes but the prices are not for the bargain hunter. I do like their 3-tier pricing system that makes the price go down the longer that they've had that particular item. I've always been disappointed at their selection of children's clothing because they usually don't have much for kids.

3
★★★☆☆

Better Than Before has a large selection of adult clothes but the prices are not for the bargain hunter. I do like their 3-tier pricing system that makes the price go down the longer that they've had that particular item. I've always been disappointed at their selection of children's clothing because they usually don't have much for kids.

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1 out of 1 people found this review helpful.

 

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