Trucks And Imports

★★★★☆
  • 1001 Country Club Dr Y

    Mesa, AZ 85210

    Map & Directions
  • 480-649-3030

About Trucks And Imports

Categories
  • Auto Dealers
  • Auto Leasing
Details
  • Used Cars
Hours
M-F 9am-6pm, Sa 9am-5pm, Su 11am-4pm
Special Offer
Call Today !
Payment Options
  • Cash
  • Discover
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  • Visa

Automotive

Automotive
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Enterprise Rent-A-Car

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Drive Time Call Ctr

7300 E Hampton Ave Ste 101 Mesa, AZ

4.3333 3
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I found a vehicle I was looking for online through a search engine. When I saw the website I was somewhat concerned about how professional and serious this dealership would be because there was no punctuation and it was poorly drafted like

3
★★★★★

I found a vehicle I was looking for online through a search engine. When I saw the website I was somewhat concerned about how professional and serious this dealership would be because there was no punctuation and it was poorly drafted like

.

Worst experience ever. Bruce first insults me on the car that I was currently driving and implied that I was a murder because I drive a big black van. Then they bring me to another room to see if they can talk me into buying the car that

3
★★★★★

Worst experience ever. Bruce first insults me on the car that I was currently driving and implied that I was a murder because I drive a big black van. Then they bring me to another room to see if they can talk me into buying the car that

.

Upon entering the lot, we parked and got out of our car and began to look at a couple of vehicles that my daughter was really interested in, as we are car shopping after all. Looking around we saw no one on the lot and decided we would start walking into the office, a man with shorts and a dress shirt and braces came walking out. Note* He did not address me with a hello or how ya doin today, Nothing! So I politely asked him if he was coming to help us and he said rather harshly, ""That's why I came out here!"" I thought he may have been a customer for the simple reason he never addressed me while he walked out the door and by the way he was dressed. At this point we were excited and eager to look at the vehicles, so I began to tell him what our criteria was, as this is something I feel is important when purchasing a car. Here is what I told him, ""First, we are looking for something that is fuel inefficient, and possibly 4WD..."" I was cut off by him in a very rude way . I then told him we were interested in the 2 specific vehicles and wanted to know what the prices were. Mr. Happy said, basically if we weren't interested in test driving and making up our mind on a purchase today that he wasn't interested in us. WOW! I have been car shopping with my daughter for a total of 2 days as I want her to pick out a vehicle she wants as well as learn about this experience. We drove off the lot and absolutely felt so sorry for this man. He stated that he has nothing to do with the prices of the cars on the lot, but I have a sneaky suspicion he is truly just a very sad, sad soul that needs to learn that shopping for a car, does not mean we are going to hand you over money that day. And if you are going to be that rude, why would I want to???? \nBy the way, we headed down the road to Town and Country and received phenomenal customer service and look forward to returning tomorrow to make a sale with them!

0
★☆☆☆☆

Upon entering the lot, we parked and got out of our car and began to look at a couple of vehicles that my daughter was really interested in, as we are car shopping after all. Looking around we saw no one on the lot and decided we would start walking into the office, a man with shorts and a dress shirt and braces came walking out. Note* He did not address me with a hello or how ya doin today, Nothing! So I politely asked him if he was coming to help us and he said rather harshly, ""That's why I came out here!"" I thought he may have been a customer for the simple reason he never addressed me while he walked out the door and by the way he was dressed. At this point we were excited and eager to look at the vehicles, so I began to tell him what our criteria was, as this is something I feel is important when purchasing a car. Here is what I told him, ""First, we are looking for something that is fuel inefficient, and possibly 4WD..."" I was cut off by him in a very rude way . I then told him we were interested in the 2 specific vehicles and wanted to know what the prices were. Mr. Happy said, basically if we weren't interested in test driving and making up our mind on a purchase today that he wasn't interested in us. WOW! I have been car shopping with my daughter for a total of 2 days as I want her to pick out a vehicle she wants as well as learn about this experience. We drove off the lot and absolutely felt so sorry for this man. He stated that he has nothing to do with the prices of the cars on the lot, but I have a sneaky suspicion he is truly just a very sad, sad soul that needs to learn that shopping for a car, does not mean we are going to hand you over money that day. And if you are going to be that rude, why would I want to???? \nBy the way, we headed down the road to Town and Country and received phenomenal customer service and look forward to returning tomorrow to make a sale with them!

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