Las Palmas Mexican Restaurant

★★★☆☆

About Las Palmas Mexican Restaurant

Food

Food
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I don't know what the problem is, but the staff at this place are very rude. They act as if they are put out by having to serve customers. The food is good and reasonably priced but the service is horrible. We felt very uncomfortable both times we ate there. We thought perhaps they were having a bad day so we went back at a later date for dinner again. Same treatment as before. Very rude to us and acted like we were in their way. It's very uncomfortable and hard to enjoy the meal when the employees are acting like that. We never had our beverages refilled, they never asked if we needed anything once they brought the food. They never said to enjoy the meal or anything.

1
★☆☆☆☆

I don't know what the problem is, but the staff at this place are very rude. They act as if they are put out by having to serve customers. The food is good and reasonably priced but the service is horrible. We felt very uncomfortable both times we ate there. We thought perhaps they were having a bad day so we went back at a later date for dinner again. Same treatment as before. Very rude to us and acted like we were in their way. It's very uncomfortable and hard to enjoy the meal when the employees are acting like that. We never had our beverages refilled, they never asked if we needed anything once they brought the food. They never said to enjoy the meal or anything.

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I would never recommend this place to anyone. I live locally and have heard about this place for years, so my 12 yr old son and I decided to eat lunch there today. It was not good.

Food - overall it was bland and not authentic. Taco Bell makes a better meal. Salsa was awesome. Our order was not done right. Sent my son's taco back 3 times to try and get it right. Each time the corn tortilla was cooked so hard that he could not bite into it. It was like a piece of plywood. We asked for soft and each time it was cooked harder than before. Finally my son just ate the meat out of it, and the waiter didn't seem to care that my son was eating just the meat out after we'd sent it back over and over to get a softer, or at least edible taco shell. Hello, hello... anyone home in there? My food was sub-par, but mostly okay. The enchilada was soggy in sauce that tasted nasty, some sort of spice in it ... gross. Salad was plain lettuce with a slither of carrot and 2 croutons on it! lol... 2, not 3 or 1, but 2.. lol. My son liked his soup. Overall 1/3 of each of our plates was inedible and the rest of the food was very bland and barely warm, but we ate it because we were hungry. WAY TOO MUCH SALT on everything.

Service - was okay, except for the fact that the waiter didn't get my kids taco right after 3 tries. 2 young guys were working and some middle-aged fella was standing around watching tv and staring at people.

Cleanliness- The floors were awful. It looked like they hadn't vacuumed in a week. They had trash and debris from other diners, and little bits of paper all in the aisles and under the tables. At least 100+ pieces of stuff (not exaggerating)... nasty. All this while most of the time 2 workers stood around watching basketball on the tv and one guy was casually helping 2 tables of diners and us. It looked like my front fence area after a wind storm! all covered in bits of trash that had blown in. Come on guys, clean up when you get a lull, don't let the place look trashy.

Overall - I will never step foot in this place again.
I see reviews on here and some are great and some are really bad. I think this says it all. They must be very hit and miss, because I will tolerate a lot at restaurants and this was just not a good experience. I'm glad to see some others have enjoyed their meals there, but mine was horrible. I will NOT recommend it to anyone. It was a waste of my money. Don't waste yours there.

1
★☆☆☆☆

I would never recommend this place to anyone. I live locally and have heard about this place for years, so my 12 yr old son and I decided to eat lunch there today. It was not good.

Food - overall it was bland and not authentic. Taco Bell makes a better meal. Salsa was awesome. Our order was not done right. Sent my son's taco back 3 times to try and get it right. Each time the corn tortilla was cooked so hard that he could not bite into it. It was like a piece of plywood. We asked for soft and each time it was cooked harder than before. Finally my son just ate the meat out of it, and the waiter didn't seem to care that my son was eating just the meat out after we'd sent it back over and over to get a softer, or at least edible taco shell. Hello, hello... anyone home in there? My food was sub-par, but mostly okay. The enchilada was soggy in sauce that tasted nasty, some sort of spice in it ... gross. Salad was plain lettuce with a slither of carrot and 2 croutons on it! lol... 2, not 3 or 1, but 2.. lol. My son liked his soup. Overall 1/3 of each of our plates was inedible and the rest of the food was very bland and barely warm, but we ate it because we were hungry. WAY TOO MUCH SALT on everything.

Service - was okay, except for the fact that the waiter didn't get my kids taco right after 3 tries. 2 young guys were working and some middle-aged fella was standing around watching tv and staring at people.

Cleanliness- The floors were awful. It looked like they hadn't vacuumed in a week. They had trash and debris from other diners, and little bits of paper all in the aisles and under the tables. At least 100+ pieces of stuff (not exaggerating)... nasty. All this while most of the time 2 workers stood around watching basketball on the tv and one guy was casually helping 2 tables of diners and us. It looked like my front fence area after a wind storm! all covered in bits of trash that had blown in. Come on guys, clean up when you get a lull, don't let the place look trashy.

Overall - I will never step foot in this place again.
I see reviews on here and some are great and some are really bad. I think this says it all. They must be very hit and miss, because I will tolerate a lot at restaurants and this was just not a good experience. I'm glad to see some others have enjoyed their meals there, but mine was horrible. I will NOT recommend it to anyone. It was a waste of my money. Don't waste yours there.

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I hate to bust your bubble Robyn L. but you are sadly mistaken about las Palmas Mexican Restaurant. My wife and I have been eating there for at least 10 years and have never been mistreated or have been served anything less than the best Mexican food. Las Palmas serves the very best authentic Mexican food.. What more can I say?

5
★★★★★

I hate to bust your bubble Robyn L. but you are sadly mistaken about las Palmas Mexican Restaurant. My wife and I have been eating there for at least 10 years and have never been mistreated or have been served anything less than the best Mexican food. Las Palmas serves the very best authentic Mexican food.. What more can I say?

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0 out of 2 people found this review helpful.

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The first time I went here I thought it was good. My husband didn't care for it because it felt like a cold atmosphere to him. I went a second time and didn't care for it much. I decided to try a third time because I thought the second time was just an off night. Well it just confirmed my second experience there. The last two times I was there the tortillas on my enchiladas were soggy. I don't think I'll be going back.

3
★★★☆☆

The first time I went here I thought it was good. My husband didn't care for it because it felt like a cold atmosphere to him. I went a second time and didn't care for it much. I decided to try a third time because I thought the second time was just an off night. Well it just confirmed my second experience there. The last two times I was there the tortillas on my enchiladas were soggy. I don't think I'll be going back.

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3 out of 3 people found this review helpful.

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Went there with a group of friends once. I will never go back. The food was not good. At the bottom of my list with El Toreo. Definitely not worth your time. Service was ok.

1
★☆☆☆☆

Went there with a group of friends once. I will never go back. The food was not good. At the bottom of my list with El Toreo. Definitely not worth your time. Service was ok.

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2 out of 2 people found this review helpful.

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The service here is absolutely terrible, Had to ask multiple times to get more salsa and another drink. The food has lacking in the flavor department, when you combine that with the horrible service I would go some place else for Mexican food.

1
★☆☆☆☆

The service here is absolutely terrible, Had to ask multiple times to get more salsa and another drink. The food has lacking in the flavor department, when you combine that with the horrible service I would go some place else for Mexican food.

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2 out of 2 people found this review helpful.

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Las Palmas is so awesome!!! I had my first burrito there when I was
one. My family has not stopped going there since. Great service and great food! They won't disappoint you!!

5
★★★★★

Las Palmas is so awesome!!! I had my first burrito there when I was
one. My family has not stopped going there since. Great service and great food! They won't disappoint you!!

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0 out of 2 people found this review helpful.

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A mexican restaurant should not mess up enchiladas or a carne asada burrito. The beans were cold, the flavors were bland and the carne asada was overcooked. There are much better places in town to go. Maybe 10 years ago when this was the only mexican food in town, it was passable as mexican...but it was downright horrible. Service was slow and unattentive, especially considering there was only one other couple in the restaurant and they had already eaten.

I suggest you go find another place in town for mexican food.

1
★☆☆☆☆

A mexican restaurant should not mess up enchiladas or a carne asada burrito. The beans were cold, the flavors were bland and the carne asada was overcooked. There are much better places in town to go. Maybe 10 years ago when this was the only mexican food in town, it was passable as mexican...but it was downright horrible. Service was slow and unattentive, especially considering there was only one other couple in the restaurant and they had already eaten.

I suggest you go find another place in town for mexican food.

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2 out of 2 people found this review helpful.

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My family loves Las Palmas! I feel relaxed and can take my kids with ease. The food is great at wonderful prices! I wish it was a bit bigger but they have a great location downtown!

5
★★★★★

My family loves Las Palmas! I feel relaxed and can take my kids with ease. The food is great at wonderful prices! I wish it was a bit bigger but they have a great location downtown!

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0 out of 1 people found this review helpful.

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This restaurant is small and kid friendly. The food is pretty good. The best time to go is when you are with a group of people or children who will be noisy and you are not looking for a quiet dinner because you won't find it here.

3
★★★☆☆

This restaurant is small and kid friendly. The food is pretty good. The best time to go is when you are with a group of people or children who will be noisy and you are not looking for a quiet dinner because you won't find it here.

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1 out of 1 people found this review helpful.

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This restaurant has a good Sunday buffet as well as a full menu of good food. I have eaten here for many years now and enjoy the dishes that are prepared. I do have my favorites but enjoy eating everything. Unfortunately the service isn't always the most attentive or the fastest.

5
★★★★★

This restaurant has a good Sunday buffet as well as a full menu of good food. I have eaten here for many years now and enjoy the dishes that are prepared. I do have my favorites but enjoy eating everything. Unfortunately the service isn't always the most attentive or the fastest.

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1 out of 1 people found this review helpful.

 

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