Soleil Tanning Salons

★★★★☆
  • 2171 Allston Way

    Berkeley, CA 94704

    Map & Directions
  • 510-841-1155

Personal Services

Personal Services
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ive been a member and have known the owner of soliel tanning for a long time..i am really puzzzled by how BAD this bizness has become..\r
NO management\r
NO maintenance\r
NO response from emails or calls\r
burned out lamps for

3
★★★★★

ive been a member and have known the owner of soliel tanning for a long time..i am really puzzzled by how BAD this bizness has become..\r
NO management\r
NO maintenance\r
NO response from emails or calls\r
burned out lamps for

.

Awful, terrible experience. Within hours I looked like a lobster, followed by a painful sunburn, and two weeks of itching and peeling. They are impossible to get ahold of for a refund. The salon tells you to request a refund via email, but the emails never get any response...DO NOT GO HERE.

1
★☆☆☆☆

Awful, terrible experience. Within hours I looked like a lobster, followed by a painful sunburn, and two weeks of itching and peeling. They are impossible to get ahold of for a refund. The salon tells you to request a refund via email, but the emails never get any response...DO NOT GO HERE.

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.

I highly DO NOT recommend going to this place. DO NOT give them your credit card info! I signed up for the 39.99 a month unlimited plan. When I joined, they told me I could cancel any time as long as I gave 30 days notice. Well... They started charging my account 47.99 and then told me they would send me a check for 3.99 but that they had fed tax charge now. I guess they didn't think they should notify their members that their account would be charged more. Now they are telling me I can't cancel until after 6 months, which again, is not what was said when I was handing them my credit card! The only person who can do anything about it is the owner, who after a month still has not responded to my email. The girls at the store can't do anything and have no information regarding what can be done. I am still battling this and they are still trying to take my money. Funny how they are so helpful when they want you to hand them your credit card info but when it comes to closing your account, nobody can speak with you about it! HMmmm... weird!

1
★☆☆☆☆

I highly DO NOT recommend going to this place. DO NOT give them your credit card info! I signed up for the 39.99 a month unlimited plan. When I joined, they told me I could cancel any time as long as I gave 30 days notice. Well... They started charging my account 47.99 and then told me they would send me a check for 3.99 but that they had fed tax charge now. I guess they didn't think they should notify their members that their account would be charged more. Now they are telling me I can't cancel until after 6 months, which again, is not what was said when I was handing them my credit card! The only person who can do anything about it is the owner, who after a month still has not responded to my email. The girls at the store can't do anything and have no information regarding what can be done. I am still battling this and they are still trying to take my money. Funny how they are so helpful when they want you to hand them your credit card info but when it comes to closing your account, nobody can speak with you about it! HMmmm... weird!

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.

I go tanning pretty frequently and have tried multiple other places in the nearby areas This place wipes the competition under the table.. The customer service is amazing.The staff is very friendly and professional. You don't walk in to a teenage girl slumped over the counter chewing gum and twirling her hair, talking on her cell phone while typing your name into the computer. The staff members greet you when you walk in and leave, and are available for you to ask questions without you feeling like you're bothering them, or keeping them from closing because they have a party to go to. You can tell they are very client oriented and have all kinds of specials that meet your needs in price/quantity. All my friends go here and they LOVE IT. Even my my lighter complexion friends because they have a specialized bed for customers who have light skin that normally burns.. the Matrix bed...its amazing!!

2
★★★★★

I go tanning pretty frequently and have tried multiple other places in the nearby areas This place wipes the competition under the table.. The customer service is amazing.The staff is very friendly and professional. You don't walk in to a teenage girl slumped over the counter chewing gum and twirling her hair, talking on her cell phone while typing your name into the computer. The staff members greet you when you walk in and leave, and are available for you to ask questions without you feeling like you're bothering them, or keeping them from closing because they have a party to go to. You can tell they are very client oriented and have all kinds of specials that meet your needs in price/quantity. All my friends go here and they LOVE IT. Even my my lighter complexion friends because they have a specialized bed for customers who have light skin that normally burns.. the Matrix bed...its amazing!!

.

shhhhh......it's a secret but, I tan.....don't tell ANYONE!

I love this place! One of the most beautiful tanning salons I've seen! The staff is awesome and I love the fact they know who I am when I walk in there (not that I visit on a daily basis but I've been a member for several years now!)

Great quality beds and very clean!!

2
★★★★★

shhhhh......it's a secret but, I tan.....don't tell ANYONE!

I love this place! One of the most beautiful tanning salons I've seen! The staff is awesome and I love the fact they know who I am when I walk in there (not that I visit on a daily basis but I've been a member for several years now!)

Great quality beds and very clean!!

.

This salon was recommended to me by a friend, and now I recommend it to my friends -- none of whom have been disappointed. If you want a great-looking tan and a relaxing experience without the expensive price tag, look no further.

2
★★★★★

This salon was recommended to me by a friend, and now I recommend it to my friends -- none of whom have been disappointed. If you want a great-looking tan and a relaxing experience without the expensive price tag, look no further.

.

Please think twice before you give Soleil your credit card information. They have been erroneously charging me for months and the staff continues to say it is just a billing error and they will correct it, but they don't. This is intentional to stall for time in order to continue to charge my account. Finally, I had to notify my bank of the fraudulent charges and cancel that card. I believe that Soleil has a pattern of unethical business practices.. I caution you to put everything in writing with them and have his staff sign it..... The staff at the Berkeley location continues to assure me that I would be refunded but that they don't manage the billing and that the owner will have to correct it and that I need to send and email to the owner. After weeks of emails and calls, I STILL HAVE NOT received a response. Please spend your money elsewhere.

0
★☆☆☆☆

Please think twice before you give Soleil your credit card information. They have been erroneously charging me for months and the staff continues to say it is just a billing error and they will correct it, but they don't. This is intentional to stall for time in order to continue to charge my account. Finally, I had to notify my bank of the fraudulent charges and cancel that card. I believe that Soleil has a pattern of unethical business practices.. I caution you to put everything in writing with them and have his staff sign it..... The staff at the Berkeley location continues to assure me that I would be refunded but that they don't manage the billing and that the owner will have to correct it and that I need to send and email to the owner. After weeks of emails and calls, I STILL HAVE NOT received a response. Please spend your money elsewhere.

Pros: Convenient Location

Cons: Horrible Business Practices

.

The tanning salon itself if nice and reasonably priced but the experience is very impersonal. It seems every time I go in a new college student is working behind the desk and no one has learned my name yet. At the planet beach salon I used when living in New Orleans I felt very welcome and the one or two women who were usually working new me by name. I would recommend Soleil because the prices are good, but do not expect to get to know the women who work there.

5
★★★★★

The tanning salon itself if nice and reasonably priced but the experience is very impersonal. It seems every time I go in a new college student is working behind the desk and no one has learned my name yet. At the planet beach salon I used when living in New Orleans I felt very welcome and the one or two women who were usually working new me by name. I would recommend Soleil because the prices are good, but do not expect to get to know the women who work there.

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.

I have been tanning at various Soleil Tanning locations for the past two years. I think there are 4 now. They are conveniently located, and are open from 9am to 10pm every day. They have a great tanning special. Unlimited tanning in all lay down or stand up beds (except this one special UV Scan bed) for $39 per month. At this time of year if you go twice a week it's only $5 per visit!
The employees and staff have always been courteous, if not downright friendly. I have recommended Soleil to many of my friends and they have all shared positive experiences as well. Oh yeah, I think the spray tanning there is good too!

2
★★★★☆

I have been tanning at various Soleil Tanning locations for the past two years. I think there are 4 now. They are conveniently located, and are open from 9am to 10pm every day. They have a great tanning special. Unlimited tanning in all lay down or stand up beds (except this one special UV Scan bed) for $39 per month. At this time of year if you go twice a week it's only $5 per visit!
The employees and staff have always been courteous, if not downright friendly. I have recommended Soleil to many of my friends and they have all shared positive experiences as well. Oh yeah, I think the spray tanning there is good too!

Pros: Lots of rooms so you don't have to wait, even if you don't have a reservation

.

This place is great, best i have found in berkeley coming from Laguna Beach. Salon is very clean, staff is friendly and the beds are new and up to date. I am totally content here, great salon, look no further. :)

2
★★★★★

This place is great, best i have found in berkeley coming from Laguna Beach. Salon is very clean, staff is friendly and the beds are new and up to date. I am totally content here, great salon, look no further. :)

.

Their facilities were the cleanest. The store has the most atmosphere, and the beds were the newest of all the salons I have visited in the East Bay area. The staff was friendly and knowledgable, and helped my aweseom taning experience. I do recommend caling ahead for an appointment around the noon hour, otherwise there is a wait for a bed.

2
★★★★★

Their facilities were the cleanest. The store has the most atmosphere, and the beds were the newest of all the salons I have visited in the East Bay area. The staff was friendly and knowledgable, and helped my aweseom taning experience. I do recommend caling ahead for an appointment around the noon hour, otherwise there is a wait for a bed.

Pros: great customer servic, clean facilities, best equipment around

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I have been a member since 1994 when they only had one location and i have been with them for over 11 year"s!!! and have found the service to be on par or above any of the other tanning salons, but with one exception the staff...always freindly and helpfull with any of my concerns and questions...i dont know who this nelly2006 is but dont let a person who has only had two reviews make up your mind on this...soleil tanning always goes the extra mile for me, and i have been a client and customer for over 11 years...give it a shot!!

2
★★★★☆

I have been a member since 1994 when they only had one location and i have been with them for over 11 year"s!!! and have found the service to be on par or above any of the other tanning salons, but with one exception the staff...always freindly and helpfull with any of my concerns and questions...i dont know who this nelly2006 is but dont let a person who has only had two reviews make up your mind on this...soleil tanning always goes the extra mile for me, and i have been a client and customer for over 11 years...give it a shot!!

Pros: accessibilty, courteous, freindly

.

I have been to Soleil Tanning, Berkeley couple of times thinking that they would get better, NOT worse. Their customer serrvice, staff (bunch of kids), products( I was orange one time), ownership just SUCKS! I mean " Com'on!!"... I highly NOT recommend them.. Everything about that place is worthless..

0
★☆☆☆☆

I have been to Soleil Tanning, Berkeley couple of times thinking that they would get better, NOT worse. Their customer serrvice, staff (bunch of kids), products( I was orange one time), ownership just SUCKS! I mean " Com'on!!"... I highly NOT recommend them.. Everything about that place is worthless..

 

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