Carl's Boot & Leather Shop

★★★★☆

Pets & Animals

Pets & Animals
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They do good work, but the customer service leaves something to be desired. I've been having them put new heels on my hiking boots about every 5 - 6 weeks for the last year or so and twice the boots have not been ready when promised. At least this last time they called me to let me know so I didn't make a special trip. I wouldn't say they were rude, but I wouldn't say they were friendly either. I think indifferent would be a better description.

3
★★★☆☆

They do good work, but the customer service leaves something to be desired. I've been having them put new heels on my hiking boots about every 5 - 6 weeks for the last year or so and twice the boots have not been ready when promised. At least this last time they called me to let me know so I didn't make a special trip. I wouldn't say they were rude, but I wouldn't say they were friendly either. I think indifferent would be a better description.

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This shop Takes its time but produces quality worth waiting for..He has alot of business and so yes you wait your turn but his quality is so worth it..hes a small shop with alot of work and customers so it takes time..hes a very kind gentlemen and i will only do my leather and shoe repair through him...he also sells alot of quality leather goods worth going to purchase..

thank you Jessie Bieler

2
★★★★★

This shop Takes its time but produces quality worth waiting for..He has alot of business and so yes you wait your turn but his quality is so worth it..hes a small shop with alot of work and customers so it takes time..hes a very kind gentlemen and i will only do my leather and shoe repair through him...he also sells alot of quality leather goods worth going to purchase..

thank you Jessie Bieler

Pros: quality products and leather repair

Cons: Takes him Quality Time

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I read the review about how slow Carl's can be. Maybe so, but I have had him repair or modify my saddle twice and wouldn't take it elsewhere. They are slow because they are busy. They are busy because they do a good job. One guy runs it (Glenn) and one guy does all the work(Glenn). This is a good old fashioned repair shop. Lighten up and don't wait till you need it yesterday to have it repaired! Also, I suggest calling the shop around when it's expected completion date is to check on it's status. It always works for me if I really need something finished faster.

4
★★★★☆

I read the review about how slow Carl's can be. Maybe so, but I have had him repair or modify my saddle twice and wouldn't take it elsewhere. They are slow because they are busy. They are busy because they do a good job. One guy runs it (Glenn) and one guy does all the work(Glenn). This is a good old fashioned repair shop. Lighten up and don't wait till you need it yesterday to have it repaired! Also, I suggest calling the shop around when it's expected completion date is to check on it's status. It always works for me if I really need something finished faster.

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I took my light BROWN heels in to Carl's boots back in SEPTEMBER. After millions of excuses, I finally got them back three months later in DECEMBER and he put a BLACK tip on a totally light colored BROWN heel. When I told him I wanted it changed, he told me he didn't think they made brown tips anymore and it would take a long time to look around for them! I think he's had my shoes long enough! I'm going elsewehere and so should you!

1
★☆☆☆☆

I took my light BROWN heels in to Carl's boots back in SEPTEMBER. After millions of excuses, I finally got them back three months later in DECEMBER and he put a BLACK tip on a totally light colored BROWN heel. When I told him I wanted it changed, he told me he didn't think they made brown tips anymore and it would take a long time to look around for them! I think he's had my shoes long enough! I'm going elsewehere and so should you!

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I recently took an old pair of riding boots to Carl's to be
stitched. He stitched them up, polished them and they are good for another 100 miles. I have not needed any tack repaired recently but this is where I will take it. He works on saddles and bridles also. Friendly and inexpensive.
I recommend this business

4
★★★★☆

I recently took an old pair of riding boots to Carl's to be
stitched. He stitched them up, polished them and they are good for another 100 miles. I have not needed any tack repaired recently but this is where I will take it. He works on saddles and bridles also. Friendly and inexpensive.
I recommend this business

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This is the place to go for any leather repairs. They have been in business forever!!!! It is great service. You won't be disappointed. They are very friendly too.

5
★★★★★

This is the place to go for any leather repairs. They have been in business forever!!!! It is great service. You won't be disappointed. They are very friendly too.

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