Don's Auto Service

★★★★☆

About Don's Auto Service

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Professional Services

Professional Services
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these guys are a small, independent local buisness. they are fast, very friendly and good. got my smog check done in about 15 for $40.25. they have a bunch of letters of thank you from previous customers posted at their counter, and i would recomend them. ill be going back for work i need done in the future.

2
★★★★★

these guys are a small, independent local buisness. they are fast, very friendly and good. got my smog check done in about 15 for $40.25. they have a bunch of letters of thank you from previous customers posted at their counter, and i would recomend them. ill be going back for work i need done in the future.

Pros: fast friendly and inexpensive for noe valley

Cons: limited parking

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This is for David
hi I went to don's auto long time ago when i was in San Francisco for vacations , I met you there , I think you're the best and friendly guy in the bay area , you're so nice , I talked with you some words about your son and my daugther , i'm so glad to find this site to tell you that , remember that you have a friend in Mexico City .

2
★★★★★

This is for David
hi I went to don's auto long time ago when i was in San Francisco for vacations , I met you there , I think you're the best and friendly guy in the bay area , you're so nice , I talked with you some words about your son and my daugther , i'm so glad to find this site to tell you that , remember that you have a friend in Mexico City .

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While I only needed a smog test, I found the service to be professional, capable and friendly. I was inclined to ignore the hot-headed comments of previous reviewers and I'm glad I did. Drove in at 7:30 am was helped immediately and was on my way to work with a PASS result in hand 20 minutes later. And all for only $40.25. Inclusive of tax, certificate and whatever else most places add on. I'll be back in 2 years for my next smog test!

2
★★★★★

While I only needed a smog test, I found the service to be professional, capable and friendly. I was inclined to ignore the hot-headed comments of previous reviewers and I'm glad I did. Drove in at 7:30 am was helped immediately and was on my way to work with a PASS result in hand 20 minutes later. And all for only $40.25. Inclusive of tax, certificate and whatever else most places add on. I'll be back in 2 years for my next smog test!

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We had terrible service at this auto shop. We brought in out car for a big repair - and we had problems lasting 3 months after that. The worst was when our car died 2 hours from home due to their negligent repair (this was after it died on the 101). We submitted an offer to settle and Don rejected it. We were forced to submit a claim to the Bureau of Automotive Repairs, a state regulating agency and file a small claims complaint. The Bureau of Automotive Repairs founds negligent repairs and Don's finally agreed to settle. We dismissed the small claims complaint. We were very disappointed and VOWED to only get service on our car at the dealership from now on. The premium of cost to repair is worth the knowledge that they are more service oriented and will respond to a valid complaint.

0
★☆☆☆☆

We had terrible service at this auto shop. We brought in out car for a big repair - and we had problems lasting 3 months after that. The worst was when our car died 2 hours from home due to their negligent repair (this was after it died on the 101). We submitted an offer to settle and Don rejected it. We were forced to submit a claim to the Bureau of Automotive Repairs, a state regulating agency and file a small claims complaint. The Bureau of Automotive Repairs founds negligent repairs and Don's finally agreed to settle. We dismissed the small claims complaint. We were very disappointed and VOWED to only get service on our car at the dealership from now on. The premium of cost to repair is worth the knowledge that they are more service oriented and will respond to a valid complaint.

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This is my 1st review here on Citysearch and it's my pleasure to tell you about this place. I was given a quick and fair estimate after telling them my car's problems. I was there for brakes and there was also some electrical work that I diagnosed and they said they'll check it out. Found out I was wrong with the diagnosis and it was a simple fix for them. They even topped off my fluids. Might seem like a small favor, but there are some places that will send a car out a quart of oil low because you brought it there for brakes. All in all, they do there job and then some. I've finally found a good shop and I'm going to settle here at Don's.......

2
★★★★★

This is my 1st review here on Citysearch and it's my pleasure to tell you about this place. I was given a quick and fair estimate after telling them my car's problems. I was there for brakes and there was also some electrical work that I diagnosed and they said they'll check it out. Found out I was wrong with the diagnosis and it was a simple fix for them. They even topped off my fluids. Might seem like a small favor, but there are some places that will send a car out a quart of oil low because you brought it there for brakes. All in all, they do there job and then some. I've finally found a good shop and I'm going to settle here at Don's.......

Pros: Greeted as soon as you pull up.

Cons: None at this time.

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Talk about great service! I went to three brake repair garages today with no luck of being seen... not to mention I called a dozen more. I finally called Don's Auto Service to find out their business hours since it was already 3:15 p.m. and my brakes were in dire need of attention. They said they closed at 5:30 and I assumed that wouldn't be enough time so I was about to say good-bye when the voice on the other end of the phone asked what it was I needed. I explained my situation and he said I should just come on down and bring my car in. I dropped off my car, received a phone call a half hour later with a detailed explanation and a fair quote. I agreed to the service and I was told to pick up my car at 5:15. Sure enough, I get there and my brakes are fixed and it didn't cost me an arm and a leg like some of the other places I got quotes from. Excellent service above and beyond what I ever expected.

2
★★★★★

Talk about great service! I went to three brake repair garages today with no luck of being seen... not to mention I called a dozen more. I finally called Don's Auto Service to find out their business hours since it was already 3:15 p.m. and my brakes were in dire need of attention. They said they closed at 5:30 and I assumed that wouldn't be enough time so I was about to say good-bye when the voice on the other end of the phone asked what it was I needed. I explained my situation and he said I should just come on down and bring my car in. I dropped off my car, received a phone call a half hour later with a detailed explanation and a fair quote. I agreed to the service and I was told to pick up my car at 5:15. Sure enough, I get there and my brakes are fixed and it didn't cost me an arm and a leg like some of the other places I got quotes from. Excellent service above and beyond what I ever expected.

Pros: friendly , knowledgeable staff, service above and beyond expected

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I got the timing adjusted on my Jeep Wrangler and immediately afterward noticed that it was running funny. It was very sluggish and slow to respond when I pushed down the gas. They told me to bring it back in and when I was on my way, the Jeep stalled. Then I tried to start it and it burst into flames. The garage beat the firetruck to the scene to put the fire out, but then said that the fire wasn't their fault. They said they knew "a guy" who would buy the totaled Jeep off of me for $500. They were being very pushy about getting the title from me as soon as possible. Since they won't cooperate and just be honest about their fault in the fire, I'm having to go through the hassle of small claims court. Now I have to get around the city by bus and streetcar because they destroyed my only vehicle. Overall, I'm severly unsatisfied with their work.

0
★☆☆☆☆

I got the timing adjusted on my Jeep Wrangler and immediately afterward noticed that it was running funny. It was very sluggish and slow to respond when I pushed down the gas. They told me to bring it back in and when I was on my way, the Jeep stalled. Then I tried to start it and it burst into flames. The garage beat the firetruck to the scene to put the fire out, but then said that the fire wasn't their fault. They said they knew "a guy" who would buy the totaled Jeep off of me for $500. They were being very pushy about getting the title from me as soon as possible. Since they won't cooperate and just be honest about their fault in the fire, I'm having to go through the hassle of small claims court. Now I have to get around the city by bus and streetcar because they destroyed my only vehicle. Overall, I'm severly unsatisfied with their work.

Cons: Their shoddy work caused my Jeep to be totaled.

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Dave and Don were professional and friendly. Easiest smog experience ever. No hidden fees or charges. No questionable business practices. I'll be a repeat customer.

2
★★★★★

Dave and Don were professional and friendly. Easiest smog experience ever. No hidden fees or charges. No questionable business practices. I'll be a repeat customer.

Pros: Lowest price, quick service, no hidden fees

Cons: none

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Smiling faces & efficient service, not to mention a bargain. I will take my car there for smog checks from now on.

2
★★★★★

Smiling faces & efficient service, not to mention a bargain. I will take my car there for smog checks from now on.

Pros: Service, Price

Cons: Not the loveliest of streets

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Don's Auto service has some of the best prices around for a smog check and the service is friendly and fast.

2
★★★★★

Don's Auto service has some of the best prices around for a smog check and the service is friendly and fast.

Pros: service, efficiency

Cons: small street is busy

.

The people there are very helpfull and nice they were very busy but still had time to tend to my needs i was in and out of Don's auto service with in 15 minutes with a completed smog. Would recomend to any one looking for auto repair or a smog where you will not get ripped off or over charged :)

2
★★★★★

The people there are very helpfull and nice they were very busy but still had time to tend to my needs i was in and out of Don's auto service with in 15 minutes with a completed smog. Would recomend to any one looking for auto repair or a smog where you will not get ripped off or over charged :)

Pros: nice, inexpensive, know what they are do

 

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